Presentation on theme: "Winning in Hospitality and Retail with LS Retail"— Presentation transcript:
1 Winning in Hospitality and Retail with LS Retail Denis PotapcikSupport ManagerUpdate logos
2 LS Retail - Saga LS Retail - Today LS Retail is a 100% ISV company Developing Retail and Hospitality solutions based on Microsoft Dynamics since 1988The biggest Retail Software Developer for Microsoft DynamicsCertified and Tested by Microsoft Dynamics120 partners in 60 countries60 employees in 8 countries2010:Sales revenues up 45%192 new customersQ50% growth in customer licensesLS Retail is a Member of Inner Circle and President’s Club for Microsoft Dynamics®2011Make this slide more interesting
3 Close Cooperation with Microsoft Early Adaptation Beta Program on NAV 2009 (6.0)Technical Advisory Partner (TAP) AX 2009 (5.0)ISV Partner Advisory Council (ISV PAC)Among first of ISV Solutions to become Certified for Microsoft Dynamic (CfDM) and the first Retail SolutionLS Retail AX and LSPOS.NET acquired by Microsoft in July 2009LS Retail is a Member of Inner Circle and President’s Club for Microsoft Dynamics®2011LS Retail ehf. Gold ERP and Silver ISV Competency CertifiedShould we ommit this slide? If not, need to delete LS Retail is a Member of Inner Circle and President’s Club for Microsoft Dynamics®2011from the previous slide
4 Global Representation and local versions SCANDINAVIADENMARK, NORWAY, SWEDENFINLAND, FAEROE ISLAND & ICELANDEASTERN EuropeHUNGARY, ROMANIA, POLAND, BULGARIA, UKRAINE, BALTIC, RUSSIA, SLOVENIA, SERBIA, CROATIAAMERICAUSA, CANADA & MEXICONORTH & CENTRAL EUROPEUK, AUSTRIA, BELGIUM, FRANCE, LUXEMBOURGGERMANY, SWITZERLAND & NETHERLANDSMIDDLE EASTDUBAI, LEBANON, SAUDI ARABIA, CATARSOUTH EUROPESPAIN, PORTUGAL, ITALYTURKEY, GREECE, CYPRUSASIA-PACIFICAUSTRALIA, HONG KONG, SINGAPORE, THAILAND, PHILIPPINES, MALAYSA, INDONESIA, INDIA,CHINA & JAPANAFRICASOUTH AFRICA, NORTHERN-AFRICA
5 Network of Partners - 120 Partners in 60 countries
7 The LS Retail Partner Program LS Retail Partner Program has been very successful!LS RetailAdd-On Program- Access to attractive solutionsBenefit from LS Retailinvestments in R&D- Larger markets- Larger customers- Interested business potentialAttractive revenueopportunitiesLS Retail Certification- Corporate training- Marketing support- Tech Support- Visits from LS Retail- Tradeshows- LogosLS RetailPartner Management- Competent partners- Focus on retail- Competitive- No Free Riders- Fair competition- International co-operation- Events
8 Some Hospitality Customers We have to update this ... ?Great Indian Restaurant
9 LS Retail Advantage One platform retail operation Simple operation – low cost of ownershipSupports your businessFood, fashion, DIY, Hospitality, SpecialityInformation at you fingertipsTraceability from General ledger to POS transactionsIntegrated with MS SharePointOutlook, Word and ExcelSimple integration with other Microsoft products
11 Are you Customer–Centric? • Do you keep track of your orders?• Are your reservations according to special needs?• Do you have advanced support for delivery service?• Can you handle individual, combined or split bills?• What about recipe planning, nutrition and cost management?• Are you getting information in time for decisions?• Can you analyze your sales?• Can your business still grow with minimum effort?Is the end of day a headache in your business?• Are your customers satisfied?
12 Microsoft Dynamics NAV LS HospitalityAn End-to-EndHospitality SolutionPowered byMicrosoft Dynamics NAV
13 LS Hospitality Specifically designed for: • Restaurant fine dining with takeaway• Casual dining such as pubs, bars, cafés and drive-thru• Delivery and takeout with call center• Catering and cafeterias
14 Restaurant Fine Dining Guest TrackingCustomer RequestsPrioritizing Food PreparationTable Reservations
15 “LS Retail represents a true paradigm shift for Blue Mountain “LS Retail represents a true paradigm shift for Blue Mountain. We can now service our guests with a fully integrated solution replacing what previously required five vertical market applications. We have achieved significant returns but even more importantly, the staff loves it.”John GowersIT DirectorBlue Mountain Resorts
16 Restaurant Fine Dining Graphic table management – different layoutsEasy to transfer orders between tables or restaurant sectionsSplitting the bill by quantity or amount – fast and easy to use
20 Delivery and Takeout with Call Center Order-TakingVia phone in a Call CenterAt the restaurantDeliveryOrders are assigned to drivesOrders can be grouped with grid numbersCall CenterDelivery and takeout overview to show all open delivery and takeout ordersDelivery and takeout history views posted orders, both completed and cancelled
21 Catering and Cafeterias With LS Hospitality you can manage a catering business or cafeterias by creating and maintaining recipes and planning mealsMeal PlanningWeekly Menu PlannerShows the day planWeekly Sales OverviewShows what has been made, sold, the cost and profitPricingFlexible setup options
22 “Control is the key to success “Control is the key to success. It is no secret that a few years ago we would lose Million DKR each year on the catering side. We fixed this and it will stay fixed. Therefore, it is important that we can use the system generated data, at any given point, to find the right quality for the correct price. The new system has improved our chances to operate in this way.”Poul JacobsenDirector of Finance at Mols-Line
26 Clear View - Extensive Reporting Reporting is based on three levels:Transaction levelStatistics levelSales historyAdvanced Statistics moduleContains additional reporting optionsEach user can set up a preferred analysis view of the data
27 LS Retail NAV on an iPad Restaurant - order taking Orders printed at the bar or the kitchenWaiters delivering the orders to the customersTerminal service deviceWealth of software available for the iPadRemote-desktop connection toolsStores data accessed remotely - no risk of losing sensitive data if the device is lost or stolen.
29 LS Retail Solution Insight Flexible solution architect(online, offline, mixed and standalone)Powerful and reliable data replication tool (Data Director)Dynamic merchandise / item hierarchy levelReplenishment assisting purchasing & warehouse transfers to storesStock allocations through X-docking and buyers’ pushStores / locations profiling and seasons, linking to itemsOpen-to-BuyStore Role CenterDynamic POS interfaceSpecial ordersFranchise ManagementWeb integrations and Webshops
30 Uncover the Potential in LS Retail A proven core retail merchandising systemSolution built on Microsoft Platforms onlyExcellent track-record in global retail solutionsPartner NetworkSeamless end-to-endNo integration with third party software is required“Open source” All Investments are protectedClicks and Mortar – a US Based consulting company did a survey, where they compared LS Retail and NAV against other Retail ERP systems:LS Retail is a proven Core Merchandising system, an extension of Microsoft Dynamics a proven ERP platform.LS Retail has the core processes, functionality and work flow management from POS to Financials.LS Retail & Microsoft Dynamics has fully integrated solutions for any size multi-channel or multi-national retail company.Recommendation:Put LS Retail and Microsoft on your short list of vendors.
31 Uncover the Potential in LS Retail Low-costs for long term ownershipScalable for retail business growth and ongoing expansionsOptimized retail business processes built-inSystem resilience aimed for the challenging retail environments