1. BRTS INTEGRATION – APPLICATION OF Intelligent TranSPORT MANAGEMENT systemS (ITMS)
ASIA BRTS- AMDAVAD
Sanjeev Kumar Lohia
OSD and E.O JS(UT),
Ministry of Urban Development,
Govt of India

2. Operational Efficiency by use of IT enabled process management
ITMS benefits and Opportunities
Intelligent Transit Management System
Productivity through Integration of Financial Processes, Operations Management, Commuter driven approach ensuring high availability.
Operational Efficiency by use of IT enabled process management
Enhanced Service Standards, bring in commuter oriented approach, better organization of planning and operations, including customer facing information delivery.
Capital Improvements & Control, marketing, and automates collection and payment of transit fares.

3. Software Solutions Landscape
ITMS Project Scope
Software Solutions Landscape
Automated Fare Collection System (AFC) & Common Clearing System
GPS based Fleet Monitoring System
Passenger Information System (PIS)
Financial Management System (FMS)
Vehicle Despatch & Scheduling System (VDSS)
Depot Management System (DMS)
Bus Terminal Management System (BTMS)
Incident Management System (IMS)
Business Intelligence (BI)
Enterprise Management System (EMS)

4. Infrastructure Landscape
ITMS Project Scope
Infrastructure Landscape
Data Centre, Disaster Recovery Site
Control Centre ,Training Centre
Bus Station Infrastructure
Bus Infrastructure
Communication Infrastructure

5. Hardware Solutions Landscape
ITMS Project Scope
Hardware Solutions Landscape
BUS Station Equipment's
Turnstile Fare Gate
Smart Card / Barcode Validator
LED based Passenger Information System Displays
Point Of Sale - Ticket Terminal
Station Server & Communication Module
Handheld based Ticket Checking
Bus Equipment's
Bus Driver Console
Front/Rear/Middle Passenger Information Display System
Integrated Bus Controller

6. Control Center and Disaster Recovery Center
Contd…
Control Center and Disaster Recovery Center
Automated Fare Collection System
Financial Management System & Central Clearing House System
Vehicle Location System
Bulk Initialization System
Card Personalization System
Central Communications System
Depot Management System
Bus Terminal Management System
Vehicle Scheduling & Dispatch System
Incident Management System
Enterprise Management System
Video Wall for Operations Management

7. ITMS Project Scope Operations, Management & Maintenance Services
Ticket Operators, Control Centre operators
Level-1 (Control Centre), Level-2 (Technical Operators) and Level-3 (bug fixing & roll out) Support
System Administration and Database Administration
Ticket Terminal Operations
Over all Operations of AFC
Vehicle Monitoring and communication services
Incident Management System
Vehicle Scheduling & Dispatch Service
Passenger Information System
Bus Terminal management System
Depot Management System
The service provider manages all operational activities within the guidelines decided of the transport company and hence provides management bandwidth to enable operations management and efficiency enhancement.

8. ITMS Enterprise View

9. IMPROVEMENT EFFECIENCY PROCESS THROUGH ITMS IMPLEMENTATION PROCESS!
Identify Efficiency Improvement Opportunities
Identify
Contact & Operations Centre
Propagate New SOP’s
Stakeholder Consultation
Higher Revenue

10. TIMELINE process for Cyclic improvement through ITMS Implementation
Short Term
Medium Term
Long Term
Public Transport System gets the necessary Traction
Learning and feeback leads to efficient Processes.
ITMS Creates a learning and feedback System.
2014- Onwards
Business / Operational Intelligence and Feedback Measurement
Learning Process Implementation and Impovement Achievement
Base / Initial Deployment of ITMS

11. Unless we put the PUZZLE TOGETHER!
Financial Analytics
Vehicle Analytics
Passanger Analytics
Traffic Analytics
360⁰ operational View and Analytics leads to efficient decision making process and delivers financially and operationally sustainable city transport model.

12. Operational Characteristics Knowledge Aggregation
Operational Benefits Progression Chart
Initial Term
Mid-Term
Long Term
Financial Regulation
Bus Schedule Management
Traffic Management
Operational Characteristics Knowledge Aggregation
Optimized Operational Plan Execution through operational Intelligence Feedback
Operational Efficiency Increases over a period of time due to high predictability and data intelligence input to operations management team.

13. Bus Station Infrastructure
Off board fare collection
Use of Flap Barriers
Use of Smart card / tokens

14. Bus Station Infrastructure

15. Bus Station Infrastructure

16. Passenger Information System
LED and audio announcements inside buses
LED displays at Bus stations and buses
Audio announcement systems in buses

17. Bus ITS Equipment's
Bus Driver Console

18. Central Control Centre
Operations monitoring & management at Control centre

19. ITMS Communication Network

20. ITMS Security Framework
Asset records maintenance & verification
Access via authorization system
Hw/SW Access Control Mechanism
Authorized Access Control
Control and Record of Entries
Zone wise / Authorization wise access control
Physical Security
Hardware Security
Access Permissions for data access
International Practice of UID Password Mgmt
Restricted Media drives access
Access /Audit Trail Mgmt
Logical Security
Firewall for external network
Secure VPN Policy
Multi-layer security
Online Network Auditing
Network Security
Data Management
Architecture
High Availability Architecture | Transaction Consistency
Security
Database Access Control | Data Auditing | Schema Change Management | Master Data Change Management
Availability
Performance Monitoring | Database Tuning | Backup & Recovery | Change Management | Storage Management

21. ITMS Security Framework
Logical Security
Process Role Security, Operator role based
Data security
Encryption and other suitable standards like trail Management
Secured VPN based
communication
interfaces
Device Level Security
All field devices operate in secure mode with secure keys and necessary hardware based secure SAM’s

22. Operations and Maintenance
Project Contours
Capital Block
Procurement of hardware and Software
Includes bus, bus shelter and CCC equipments
Operations and Maintenance
Manpower cost for off board fare collection
Manpower for CCC
Manpower for AMC
Maintenance cost of Hardware and Software

23. Procurement of Services – Implementation Plan
Hardware, Software and O&M Procurement Plan 
Competitive bidding process to be undertaken to select single service provider to provide following services
Hardware deployment and installation - Capital Expenditure
Software deployment and implementation – Capital Expenditure
Operations and Management for 6 years (payable monthly) to include following services:
Manpower on bus stations for ticketing
Manpower in Central Control Centre to provide operations support and maintenance
Field Support Staff to maintain field equipment's
Maintenance cost for deployed software and hardware

24. Thanks