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Copyright SIEP B.V.. Improving Supervision WHAT? A simple tool that helps to identify non-technical problems in supervision and suggests ways to manage.

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Presentation on theme: "Copyright SIEP B.V.. Improving Supervision WHAT? A simple tool that helps to identify non-technical problems in supervision and suggests ways to manage."— Presentation transcript:

1 Copyright SIEP B.V.

2 Improving Supervision

3 WHAT? A simple tool that helps to identify non-technical problems in supervision and suggests ways to manage them WHY? Good supervision can prevent incidents from happening HOW? By improving Supervisors non-technical skills

4 What makes a good Supervisor? A good supervisor is excellent (Super) at performing the job, in a safe way and has a foresight (Vision) to manage unexpected events.

5 HSE Performance over time Time Incident rate Technology and standards HSE Management Systems Improved culture Engineering improvements Hardware improvements Safety emphasis E&H Compliance Integrated HSE-MS Reporting Assurance Competence Risk Management Behaviour Visible leadership / personal accountability Shared purpose & belief Aligned performance commitment & external view HSE delivers business value

6 The Plan – Do – Review – Feedback process

7 Team Leadership Involve the team Ask for current issues and new ideas Be a role model Give feedback Admit to errors Concentrate on the problem not a person Concentrate on common goals Discuss the differences

8 Motivation and Trust Provide freedom to work and experiment (within the approved safety regulations) Encourage good performance Show concern Be consistent

9 Job Planning Plan-Do-Review-and-Feedback Be prepared for rule breaking Be proactive Always have a Plan B

10 Responding to Technical Problems Be proactive Use problems for coaching Coach your team on how to recognise the problems Choose your moment to step in

11 Action, Evaluation, Improvement Do It and Review It ACTION Monitor the performance Do NOT compromise on safety Search for solutions that maintain and improve safety and production levels Ask for comments EVALUATION AND IMPROVEMENT Ask your team: How did it go? What needs to be improved? How are we going to improve it?

12 Identifying the appropriate leadership style for your crew Crew CompetenceLOWHIGH Crew Motivation HIGH LOW Teaching TellingParticipating Delegating

13 Full version of this presentation is available to Hearts and Minds customers. Full Hearts & Minds presentations include facilitator notes, extra theory, slides and workshops If you would like to purchase the Improving Supervision brochure, please visit


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