Presentation on theme: "Fishworx Training Reminders and Feedback. Daily Use of Fishworx Website enquiries to be zero Not Contacted to be zero Messages to be zero Reminders to."— Presentation transcript:
Daily Use of Fishworx Website enquiries to be zero Not Contacted to be zero Messages to be zero Reminders to be zero Make sure any email from a client is added to FW or if on already is updated Make sure any phone in or walk in is added to FW or if on already is updated
Website Enquiries Called first thing in the morning and appropriate info sent and reminder set
Search FW – Click on feedback – paste clients email in keywords, change to All staff – all call types – all statuses – click on calendar and search for a couple years back – click find (calendar only defaults to 2 weeks back)
Client info comes up and you can see where they came enquiry came from and all correspondence
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