Presentation on theme: "Teaching and supervising students in practice"— Presentation transcript:
1Teaching and supervising students in practice Please use the dd month yyyy format for the date for example 11 January The main title can be one or two lines long.Giving feedbackDr Isabel Anton-Solanas 22nd March 2013
2Session aims To consider the best ways to give feedback To discuss how feedback can contribute to learner development
3Why should I learn about feedback? Issues of inconsistency and a lack of ability in giving accurate feedback on professional values and behaviours have been identified(Fitzgerald et al 2010).Students complain that it can be difficult to get their mentor to give them constructive criticism (Gray and Smith 2000).
4Why should I learn about feedback? Mentors often describe challenges in terms of providing negative feedback, both oral and written, and maintaining student relationships (Clynes 2008).A number of factors such as insufficient student contact time, busy units and inadequate preparation for the role were viewed as inhibiting the feedback process (Clynes and Ratfery 2008).
6Questions for discussion What is feedback?What is the role of feedback in teaching and evaluation in practice experiences?Why do we avoid giving feedback?What characterises effective feedback?What problems do we commonly encounter when giving feedback?
10What is feedback?Communication to another person which gives information about how s/he affects and is perceived by others.A way of helping another person consider changing his/her behaviour.A way to enhance the learning process.Feedback should be given in a way that the receiver can HEAR it, UNDERSTAND it and CHOOSE TO USE it or not to use it
11Key elements of feedback TimePrivacy(too much / too little)BalanceUse time as learning situation(Hinchliff 1999)“Praise sandwich”Evidence from practice(“you’re brilliant”)Do not generaliseDo not compare to other studentsBe clearOffer solutions
12Please consider…1Make it clear that the aim is to be helpful and constructive2Direct feedback to behaviours that can be changed3Focus on the subject or behaviour, not the person4Be descriptive of what you observed, not evaluative5Explain the impact and consequences of the actions/behaviour6Take into account the receiver’s needs, as well as your own7Be genuine and definitely not sarcastic or rude8Remember that what you say, see and hear is confidential
14Non-violent communication (NVC) Concept created by Marshall Rosenberg in order to help people exchange the information necessary to resolve conflicts and differences peacefully.Four components:Observation: The facts (what we see, hear or touch)Feelings: Emotions or sensations, free of thought/storyNeeds: As distinct from strategies to meet those needsRequest: For a specific action, free of demand.
16Definition of learning contract Short written agreement between a learner and a facilitator outlining:What the learner will learnHow the learning will be accomplishedIn a specific periodHow the learning will be assessedAllows learners to take responsibility for their learningLearners are encouraged to be involved in creating, implementing and evaluating this learning.
18Other theories Johari Window: Improve self-awareness Conscious Competence Model (Howell 1982)Reflection on or in practice (Schon 1987)Online resource:
19Conscious Competence Model I use my son learning to drive to demonstrate this model:When he was 15/16 he used to sit in the passenger seat and tell me how to drive – why don’t you park there, you could have overtaken there etc etc. He believed because he was a passenger he knew how to drive!.When he had his first driving lesson, he became aware of what he did not know and asked questions (who what how when etc).When he had been driving for a while he could drive but followed procedure (mirror, signal etc).He now drives unconsciously, but I sometime wonder when I am a passenger in his care if he has moved back to unconscious incompetence.
20Johari Window Known to self Not know to self Known to others Open/free areaBlind areaNot known to othersHidden areaUnknown area
22ReferencesClynes, M. (2008) Providing feedback on clinical performance to student nurses in children’s nursing: challenges facing preceptors. Journal of Children's and Young People's Nursing 2(1):Clynes, M. and Ratfery, S. (2008) Feedback an essential element of student learning in clinical practice. Nurse Education in Practice 8(6):Fitzgerald, M., Gibson, F. and Gunn, K. (2010) Contemporary issues relating to assessment of pre-registration nursing students in practice. Nurse Education in Practice 10(3):Grey, M. and Smith, L. (2000) The qualities of an effective mentor from the student nurses perspective: Findings of a longitudinal qualitative study. Journal of Advanced Nursing 32(6):