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Remediation Ideas for Accepting Feedback Dr. Traci OConnor Dr. Lisa Tekell.

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Presentation on theme: "Remediation Ideas for Accepting Feedback Dr. Traci OConnor Dr. Lisa Tekell."— Presentation transcript:

1 Remediation Ideas for Accepting Feedback Dr. Traci OConnor Dr. Lisa Tekell

2 Difficulties Accepting Feedback Students often have defense mechanisms blocking their abilities to actively listen. They may deny their responsibilities for change and be withdrawn, resistive, depressed, tired of hearing the same feedback, or unsure of what to do. s/YoungWomanCrossedArms.jpg

3 Ways to Improve Feedback Acceptance Make daily, or at least twice weekly, appointments with the student to eliminate avoiding each other and increase comfort levels. Each of you should prepare a list of experiences provided to the student that day or week (evaluations conducted, client treatments, etc.) and identify your reflection of how the student performed during each. Begin each statement with I, such as I observed…, I heard the nurse say…, etc. The student should also list experiences and reflect upon the processes. 01/images/_TMP9452.jpg

4 Feedback Meetings Begin your meeting dialogue by comparing positives; discuss diversity of responses and summarize what you both believe is going well. Ask the student to identify perceptions of negatives; be an active listener, and make eye contact. Allow the student time to speak before discussing your perceptions and dialoguing the differences. Summarize what you both perceive as not going well. Have the student formulate an action plan that includes desirable experiences and what can be done to promote these outcomes. orized/2007/05/15/meeting2_women_cropped.jpg

5 Feedback Meetings Try to identify ways in which the student can learn to self-critique or accept feedback from others. Have the student watch a videotape of him/herself implementing a procedure, evaluate the performance, and identify weaknesses. Ask the student to keep a private journal about experiences at the end of each day; encourage venting freely and reflecting to see if changes occur. /writing.jpg

6 Suggestions for Providing Feedback Be honest and focus on behaviors Give feedback quickly and privately Be very specific in each situation Base feedback on first-hand experiences Make sure the student understands Provide suggestions for improvement If this does not help, please contact Lisa Tekell, Academic Fieldwork Coordinator (901) 448-8072 repository/330130/3685 260.gif

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