Presentation on theme: "Second Harvest Food Bank Santa Cruz County An introduction…"— Presentation transcript:
1 Second Harvest Food Bank Santa Cruz County An introduction… Updated:
2 This guidebook..what to expect This is meant as a reference tool.It is a learning and experiential process to fully understand the Second Harvest Food Bank Santa Cruz County…this is but a small part of that journey.Upon review of the material, you should understand our goals, who we are, how we operate and how YOU can fit in…At the end, we hope you will share our vision and decide to share a bit of you with our cause.
3 What we stand for… Our Second Harvest Mission: Our Vision and Goals: To end hunger and malnutrition by educating and involving the communityOur Vision and Goals:Santa Cruz County will be a healthy community where no one goes hungry or hastheir life opportunities limited due to malnutrition.By 2022, we will eliminate childhood hunger and instill lifelong healthy eating habits to ensure a bright future.By 2022, we will reduce obesity by 10% in Santa Cruz County through access to good nutrition and education.Our Values:Food banking demands a lot from the people committed to it. These are the organizational values we prize most highly to achieve our mission:Empathy and respectOpportunity and justice for allCommunity engagement and empowermentTeamwork and collaborationTrust and accountability
4 Our strategy: We leverage our network of 200 agencies, programs and their volunteers to provide over 500 nutrition classes per year and to distribute over 8 million pounds of food annually to working poor families, children and seniors.Our strategy has been successful. We:Provide 4 meals for every dollar donatedDistribute over 6 million meals a year to families in needHelp feed 55,000 people a month, half of whom are kidsDistribute 5 million pounds of fresh fruits and vegetables to improve the diets of our clients
5 Second Harvest provides food to 200 agencies and programs After-School ProgramsFood Bank DistributionsFood PantriesPassion For ProduceBig Brothers Big SistersCesar Chavez Snack ProgramAptos Christian FellowshipCasa Pacific SCCCCDominican Hospital ProjectBible Missionary ChurchChild Evangelism FellowshipErrington PantryCalifornia Grey BearsCity of Watsonville Parks & RecreationFood Bank Outreach ProgramCalvary EpiscopalCounty of Santa Cruz Parks andStarlight Snack ProgramCasa de la CulturaDespensa Don BoscoRecreationStarlight Parent Nutrition EducationChristmas ProjectPleasant AcresLutheran CommunityFood For ChildrenSanta Cruz County Department ofAlianza SchoolClub DustVista VerdeEducation-Alternative EducationAmesti SchoolCornerstone Food PantryPet ServicesSouth County Property ManagementWatsonville Wetlands WatchAnn Soldo SchoolDaily Bread/Word of LifeSPCAArtspace Tannery LoftDavenport Resource CenterRecovery CentersCamps, Shelters, Soup KitchensBranciforte Head StartEl ComiteAll Saints Episcopal ChurchCalabasas SchoolFamilia CenterAssisted Living ProjectAntioch ChurchCasa del AlfareroFasting Prayer MountainGemmaCamp OpportunityCorralitos CreekGrace TempleJanus of Santa CruzChurch of the NazareneEmerald Bay/Villa San CarlosGreen Valley ChristianLatin American InstituteThe Circle Church Soup KitchenEmerald HillHarbor FellowshipMondanaro-BaskinFeeding the SpiritEvergreen ApartmentsHarbor LightMonterey Bay Teen ChallengeIglesia de DiosSanta Cruz Residential RecoveryFirst United Methodist WatsonvilleFreedom SchoolHomeless Services CenterGault SchoolHoly CrossSi Se PuedeLoaves & FishesGreen Valley Christian ChurchInner Light PantryTransition House SCCCCLiuna Local 270Tyler House SCCCCNew Life CenterLa Casita Head StartPajaro Rescue MissionLincoln Square ApartmentsLighthouse ChristianFresh Food For FamiliesPajaro Valley ShelterLive Oak Resource CenterRiver Street ShelterMid-Peninsula HousingSaint Francis Soup KitchenLutheran Community ChurchMinisterio de ComidaEast Cliff VillageSaint Philip’s PantryMartinelli Head StartElizabeth Oaks/Live OakSalvation Army WatsonvilleMurphy's CampOratorio Don BoscoEmerald BayWomen's Crisis SupportNatural Bridges Head StartPan de VidaYMCA Camp CampbellNazarene ChurchPeople's Pantry/Twin Lakes ChurchChild Care & Senior CentersNorthgate ApartmentsProgressive Baptist ChurchLa ManzanaAptos Christian Childcare CenterNueva Vista ApartmentsPuerta, Camino, y MetaLincoln SquareResurrection Church PantryChildren’s Center of San LorenzoParkhurst TerraceNorthgatePacific TerraceValleyRadcliff SchoolSalvation Army Santa CruzCommunity Bridges ChildcarePadres UnidosDiscoverylandRolling Hills Head StartSalud Para La GenteSan Augustine PantryPCM ChurchGlen Arbor SchoolSan Andreas Housing ComplexSanta Cruz Agape MannaMid-County Children's CenterSanta Cruz AIDS ProjectPajaro Valley Children's CenterSea Pines ApartmentsRedwood Mountain State PreschoolSeacliff HighlandsSanta Cruz Bible ChurchSanta Cruz Head StartStarlight SchoolSeventh Day Adventist Santa CruzSimcha PreschoolStone Creek ApartmentsStar of the SeaWatsonville Senior CenterSunny MeadowsSycamore CommonsUnited Presbyterian Church PantryWatsonville YMCAYWCA Day CareTerry J. Head StartThe FarmValley VineyardEmergency Food Assistance ProgramsWICTierra LindaWalnut Avenue Women's CenterBen LomondUCSC Family Student HousingWatsonville Seventh Day AdventistDavenportUnited Methodist ChurchFood PantryMid-CountyValley Churches UnitedWatsonville United PresbyterianOutreach Food for WorkVeterans of Foreign WarsWatsonville Volunteer CenterSanta CruzVilla La PosadaGroup HomesWatsonvilleVillas del ParaisoAbove the Line Group Home Vista Verde TownhousesFoster Parent AssociationWatsonville Seventh-Day AdventistHalcyon House/Haven HopeWIC WatsonvilleNew Families, Inc.The Second Harvest Network feeds 55,000 people monthlyFeed hope in our community.
6 Our Guiding Principles Think Local – feed your neighborsIt’s about health and wellbeingTeach as well as give: both time and donationsRespect everyone along the journeyRealize you make a differenceWe are one team (“un equipo”) – our volunteers make our work possible.Have fun!
7 Our FY13/14 Focus Three key priorities: Healthy Food Distribution Healthy Food DistributionStrong network of agency partners and programsDiverse network of food suppliers and donorsDesired Outcome: Our community’s food assistance needs are satisfied.Nutrition EducationExpansive network of peer educators and health partnersEffective programs and activities that provide nutrition educationClients engaged and empowered to improve their overall health and wellnessDesired Outcome: There is significant improvement in health indicators and health equity throughout Santa Cruz County.High Performing OrganizationNetworked nonprofit focused on what we do best and collaborating with others for systemic changeEffective and efficient business processes, technology, and toolsFinancial stability and prudent reserve fundsEffective leadership from board, committees, and staffA dynamic network of current and future leaders and donorsDesired Outcome: Second Harvest is a highly effective sustainable, networked organization.
9 How We Operate:Our Board: Fifteen Trustees representing a broad cross-section of the community who are responsible for shaping the mission and strategic direction, ensuring leadership and resources and as well as monitoring and improving performance. There are five standing board committees: Audit, Board Development, Development, Executive, and Finance.Our Agencies: 2H provides food to 44 food pantries, 6 shelters, 13 soup kitchens and 2 camps; 7 child care, 2 senior centers, and 3 group homes, 8 recovery centers, 8 after-school programs, 2 adult care programs, and 1 pet services.Our Programs: 2H also operates the following programs:Food for Children (54 sites);Fresh Food For Families (18 sites);Emergency Food and other distributions (6 sites);Passion for Produce (28 sites); andSchool Produce Programs (20 schools)Our volunteers: see further in our presentation materialsOur campaigns: see further in our presentation.
10 Our Support Infrastructure…. How do you fit in? Board and Committee StructureBOARD CHAIR-Sets Board agenda-Appoints Committee membersChair Board meetings, Executive Committee and Annual Membership MeetingChair- Pat WadorsAUDIT COMMITTEEChair – Tim CarlDEVELOPMENT COMMITTEEChair – Bob NortonFINANCE COMMITTEEChair – Dave DeBoerEXECUTIVE COMMITTEEChair – Pat WadorsBOARD DEVELOPMENT COMMITTEEVice Chair – Laurie Mireles-Hire the Auditor-Review audit for completeness and accuracy-Manage audit function-Audit financial and fraud risk-Support Board participation in fundraising-Develop strategic fund-raising & marketing plan-Donor stewardship & events-Cultivate gifts and bequests-Develop annual budget for Board-Review monthly financials-Oversee investment policy-Long-term financial planning-Annual executive review-Strategic planning-CEO succession planning-Appoint Committee Chairs-Assist in review of Board member renewal-Committee recruitment & orientation-Cultivate new Trustees-Establish criteria for new Board members-Lead efforts in Board education & evaluationDieter RamaekersTrustee –Fund DevelopmentDonna Mosich Trustee –Fund DevelopmentJon SiskTrustee –Fund DevelopmentRalph MalteseTrustee –Vice-Chair FinanceJoop RubensTrustee –Fund DevelopmentLisa KirkTrustee –Fund DevelopmentPhil DundasBoard Vice-ChairBoard Development
11 Our Staff: Willy Elliott-McCrea – CEO Provided overall 2H leadership since 1988Founding President of California Association of Food BanksStarted as warehouse manager/driver in 1978Kathy MacLean – Executive AssistantProvides administrative support for Chief Executive Officer and Senior StaffActs as staff liaison to Board of Trustees; staffs Governance CommitteeEmployed at 2H since February 2007Victor Kimura – Chief Financial and Administrative OfficerServes as 2H’s controller and human resources director.Employed at Second Harvest since 2005Over 40 years at UC Santa Cruz supervising functions in accounting, business, purchasing, IT, human resources, payroll and fiscal closing coordination, including 10 years as campus budget director.Jeanette Hager – Finance DirectorDirects all accounting, donor tracking and acknowledgement systemsPreviously worked at Bank of the West, San Jose Parks and Recreation, Mediware Information Systems and West Marine ProductsEmployed at 2H since June 2006Ernesto Nieves – Director of Warehouse and FacilitiesOversees warehouse operationsManages facilities, fleet, and maintenance programEnsures compliance with workplace and food safety regulationsEmployed at 2H driver, warehouse, volunteer coordinator since 2000
12 Our Staff: Brooke Sampson – Chief Operations and Programs Officer Leads Operations and Programs TeamsProgram development and evaluationLoaves and Fishes Executive Director: ; 2H AmeriCorps: 2005;MS in Community Development from UC Davis: 2004Grace Galvan – Director of Agency Network ServicesManages Food Acquisition and directs Agency RelationsSince 2003 at 2H: including HR, Volunteer Coordinator, & Agency Relations Mgr.Previously worked in the local food processing industryJoel Campos – Senior Manager- Outreach and AdvocacyManages outreach programs and anti-hunger advocacy effortsChairs local, regional, and statewide anti-hunger policy advocacy groups2H nutrition education and CalFresh (SNAP) outreach since 2002Ana Melgoza – Agency Relations CoordinatorLiaison to our network of over 100 member agenciesRecruits, supports, and monitors member agencies to ensure food safety & qualityProvides customer service and training to member agency representativesDanny Robles – Volunteer Services ManagerRecruits, involves, and acknowledges our dedicated volunteers-more than 3,500 youth and adultsCoordinates Saturday Food Sorts twice a monthStarted at second Harvest in 2007
13 Our Staff: Suzanne Willis– Development & Marketing Officer Leads the Development departmentWorks closely CEO/Board to guide towards goalsBuilds relationships with other community organizations and leaders.Bly Morales – Senior Manager-Food Drives and EventsCoordinates volunteers and oversees all Second Harvest events and food drivesDrives events including Chefs Dinner, Holiday Food Drive Kick-Off Luncheon, and Awards DinnerSteve Bennett – Development DirectorCultivates business and other donor relationshipsWorks closely with print and electronic media for coveragePrint Media Marketing and Sales Management (10 years)Lisa Allyn– Senior Development AnalystResponsible for donor research and analysisProvides event supportAssists Department ManagerBryn Calderon – Marketing ManagerCreates and manages marketing materialsOversees direct mail marketing production and implementationOversees website and social media marketing
14 Care to join our team?Best way to understand what we are all about and how best you can fitin while feeding your “soul”… go through our mini-orientation. Get to know our team, our agencies, the programs and our campaigns.Where to start? Here is a recommended 120 day assimilation plan…to get you going.Meet with Willy our CEO and do the tour of the food bank within the first 2 weeks.Sit down with your Mentor (board mentor or committee mentor) to review the Orientation packet – they will:answer questions, show you the website, the blog, how to navigate to get information, and discuss ways to get involvedVisit two agencies in the first 90 daysVolunteer in a program in the first daysMeet with COO Brooke to walk through operations process from receiving to distribution. Brooke and her staff could also assist in scheduling visit to two agencies in first 90 days and volunteering in a program in first 90 days such as Food For ChildrenAt the end of the 120 days – report back to your Mentor on your observations and how we can improve our on-boarding/ assimilation processes.
15 Our Board/Committee Calendar at a “Glance” Board Meetings, Third Thursdays 7:30-10am (even months)2014 Schedule – Feb 20, Friday,Jun 20, Aug 21, Oct 16, Dec 4*(*DEC = First Thurs)Annual Board Retreat, Friday 3/14/14, 7:30-1pm, Seascape ClubhouseAnnual Board/Leadership LuncheonSeptember 24, 2014, 11:30-1pm, PlantronicsBoard CommitteesFund Development Comm., Third Wednesdays, 2-3:30pm, (10X/year)Finance Committee, Thursdays, 11:30-1pm, (8X/year)Executive Committee, odd months, last Wed, 3:15-5pmBoard Development Comm., odd months, last Wed, 2-3:15pmAudit Committee, meets twice a year: March & NovemberBoard Events Coming Up….Annual Food Donor of Year & Membership Luncheon, 10/21/13, 11:30amHosted by Twin Lakes Church, also Annual Nutrition Summit, 9-11amHoliday Food Drive Kick-Off Luncheon, 11/12/13, 11:30am, Cocoanut GroveAnnual Awards Dinner, 3/12/14, Hotel Paradox , 5pm Reception/6pm DinnerSanta Cruz Chefs Dinner, 9/18/14, 6pm, Holy Cross Annex
16 How and When to Connect How to Volunteer Thefoodbank.org | Second Harvest Food Bank Santa Cruz CountyWith nearly 1 in 4 children struggling with hunger across Santa Cruz County, Second Harvest Food Bank needs the entire community’s support:How to VolunteerSaturday Sorts: Danny Robles = or x205.Food Pantry or Soup Kitchen: Ana Melgoza = or x212.Food For Children and Nutrition Ambassador: Teresa Moran = or x209.Events, Tabling, Parades: Bly Morales = or x226.Please go to for more information about how to volunteer, how to make a gift or how to organize a food drive.