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Second Harvest Food Bank Santa Cruz County An introduction… Updated: 2.19.14.

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Presentation on theme: "Second Harvest Food Bank Santa Cruz County An introduction… Updated: 2.19.14."— Presentation transcript:

1 Second Harvest Food Bank Santa Cruz County An introduction… Updated:

2 This guidebook..what to expect This is meant as a reference tool. It is a learning and experiential process to fully understand the Second Harvest Food Bank Santa Cruz County…this is but a small part of that journey. Upon review of the material, you should understand our goals, who we are, how we operate and how YOU can fit in… At the end, we hope you will share our vision and decide to share a bit of you with our cause.

3 Our Second Harvest Mission: To end hunger and malnutrition by educating and involving the community Our Vision and Goals: Santa Cruz County will be a healthy community where no one goes hungry or has their life opportunities limited due to malnutrition. By 2022, we will eliminate childhood hunger and instill lifelong healthy eating habits to ensure a bright future. By 2022, we will reduce obesity by 10% in Santa Cruz County through access to good nutrition and education. Our Values: Food banking demands a lot from the people committed to it. These are the organizational values we prize most highly to achieve our mission: Empathy and respect Opportunity and justice for all Community engagement and empowerment Teamwork and collaboration Trust and accountability What we stand for…

4 Our strategy: We leverage our network of 200 agencies, programs and their volunteers to provide over 500 nutrition classes per year and to distribute over 8 million pounds of food annually to working poor families, children and seniors. Our strategy has been successful. We: – Provide 4 meals for every dollar donated – Distribute over 6 million meals a year to families in need – Help feed 55,000 people a month, half of whom are kids – Distribute 5 million pounds of fresh fruits and vegetables to improve the diets of our clients

5 Second Harvest provides food to 200 agencies and programs The Second Harvest Network feeds 55,000 people monthly Feed hope in our community. After-School Programs Big Brothers Big Sisters Casa Pacific SCCCC Child Evangelism Fellowship City of Watsonville Parks & Recreation County of Santa Cruz Parks and Recreation Lutheran Community Santa Cruz County Department of Education-Alternative Education South County Property Management Watsonville Wetlands Watch Camps, Shelters, Soup Kitchens All Saints Episcopal Church Antioch Church Camp Opportunity Church of the Nazarene The Circle Church Soup Kitchen Feeding the Spirit First United Methodist Watsonville Homeless Services Center Loaves & Fishes New Life Center Pajaro Rescue Mission Pajaro Valley Shelter River Street Shelter Saint Francis Soup Kitchen Saint Philips Pantry Salvation Army Watsonville Women's Crisis Support YMCA Camp Campbell Child Care & Senior Centers Aptos Christian Childcare Center Childrens Center of San Lorenzo Valley Community Bridges Childcare Discoveryland Glen Arbor School Mid-County Children's Center Pajaro Valley Children's Center Redwood Mountain State Preschool Santa Cruz Head Start Simcha Preschool Watsonville Senior Center Watsonville YMCA YWCA Day Care Emergency Food Assistance Programs Ben Lomond Davenport Mid-County Outreach Food for Work Santa Cruz Watsonville Food Bank Distributions Cesar Chavez Snack Program Dominican Hospital Project Errington Pantry Food Bank Outreach Program Starlight Snack Program Starlight Parent Nutrition Education Food For Children Alianza School Amesti School Ann Soldo School Artspace Tannery Loft Branciforte Head Start Calabasas School Casa del Alfarero Corralitos Creek Emerald Bay/Villa San Carlos Emerald Hill Evergreen Apartments Freedom School Gault School Green Valley Christian Church La Casita Head Start Lincoln Square Apartments Live Oak Resource Center Loaves & Fishes Lutheran Community Church Martinelli Head Start Murphy's Camp Natural Bridges Head Start Nazarene Church Northgate Apartments Nueva Vista Apartments Parkhurst Terrace Radcliff School Redwood Mountain State Preschool Rolling Hills Head Start Salud Para La Gente San Andreas Housing Complex Sea Pines Apartments Seacliff Highlands Starlight School Stone Creek Apartments Sunny Meadows Sycamore Commons Terry J. Head Start The Farm Tierra Linda UCSC Family Student Housing United Methodist Church Valley Churches United Veterans of Foreign Wars Villa La Posada Villas del Paraiso Vista Verde Townhouses Watsonville Seventh-Day Adventist WIC Watsonville Food Pantries Aptos Christian Fellowship Bible Missionary Church California Grey Bears Calvary Episcopal Casa de la Cultura Christmas Project Church of the Nazarene Club Dust Cornerstone Food Pantry Daily Bread/Word of Life Davenport Resource Center El Comite Familia Center Fasting Prayer Mountain Grace Temple Green Valley Christian Harbor Fellowship Harbor Light Iglesia de Dios Holy Cross Inner Light Pantry Liuna Local 270 Lighthouse Christian Loaves & Fishes Mid-Peninsula Housing Ministerio de Comida New Life Center Oratorio Don Bosco Pan de Vida People's Pantry/Twin Lakes Church Progressive Baptist Church Puerta, Camino, y Meta Resurrection Church Pantry Salud Para La Gente Salvation Army Santa Cruz Salvation Army Watsonville San Augustine Pantry Santa Cruz Agape Manna Santa Cruz AIDS Project Santa Cruz Bible Church Seventh Day Adventist Santa Cruz Star of the Sea UCSC Family Student Housing United Presbyterian Church Pantry Valley Churches United Valley Vineyard Walnut Avenue Women's Center Watsonville Seventh Day Adventist Food Pantry Watsonville United Presbyterian Watsonville Volunteer Center Group Homes Above the Line Group Home Foster Parent Association Halcyon House/Haven Hope New Families, Inc. Passion For Produce Calabasas School Church of the Nazarene Corralitos Creek Davenport Resource Center Despensa Don Bosco Pleasant Acres Seacliff Highlands Vista Verde Pet Services SPCA Recovery Centers Assisted Living Project Gemma Janus of Santa Cruz Latin American Institute Mondanaro-Baskin Monterey Bay Teen Challenge Santa Cruz Residential Recovery Si Se Puede Transition House SCCCC Tyler House SCCCC Fresh Food For Families Alianza School Casa del Alfarero East Cliff Village Elizabeth Oaks/Live Oak Emerald Bay Evergreen Apartments Familia Center La Manzana Lincoln Square Northgate Pacific Terrace Padres Unidos Parkhurst Terrace PCM Church Salud Para La Gente Salvation Army Santa Cruz Stone Creek Apartments Sunny Meadows The Farm Tierra Linda Villas del Paraiso Watsonville Senior Center WIC

6 Our Guiding Principles Think Local – feed your neighbors Its about health and wellbeing Teach as well as give: both time and donations Respect everyone along the journey Realize you make a difference We are one team (un equipo) – our volunteers make our work possible. Have fun!

7 Our FY13/14 Focus Three key priorities: Healthy Food Distribution – Strong network of agency partners and programs – Diverse network of food suppliers and donors – Desired Outcome: Our communitys food assistance needs are satisfied. Nutrition Education – Expansive network of peer educators and health partners – Effective programs and activities that provide nutrition education – Clients engaged and empowered to improve their overall health and wellness – Desired Outcome: There is significant improvement in health indicators and health equity throughout Santa Cruz County. High Performing Organization – Networked nonprofit focused on what we do best and collaborating with others for systemic change – Effective and efficient business processes, technology, and tools – Financial stability and prudent reserve funds – Effective leadership from board, committees, and staff – A dynamic network of current and future leaders and donors – Desired Outcome: Second Harvest is a highly effective sustainable, networked organization.

8 Our Campaigns at a Glance

9 How We Operate: 1.Our Board: Fifteen Trustees representing a broad cross-section of the community who are responsible for shaping the mission and strategic direction, ensuring leadership and resources and as well as monitoring and improving performance. There are five standing board committees: Audit, Board Development, Development, Executive, and Finance. 2.Our Agencies: 2H provides food to 44 food pantries, 6 shelters, 13 soup kitchens and 2 camps; 7 child care, 2 senior centers, and 3 group homes, 8 recovery centers, 8 after-school programs, 2 adult care programs, and 1 pet services. 3.Our Programs: 2H also operates the following programs: Food for Children (54 sites); Fresh Food For Families (18 sites); Emergency Food and other distributions (6 sites); Passion for Produce (28 sites); and School Produce Programs (20 schools) 4.Our volunteers: see further in our presentation materials 5.Our campaigns: see further in our presentation.

10 BOARD CHAIR -Sets Board agenda -Appoints Committee members Chair Board meetings, Executive Committee and Annual Membership Meeting Chair- Pat Wadors AUDIT COMMITTEE Chair – Tim Carl DEVELOPMENT COMMITTEE Chair – Bob Norton FINANCE COMMITTEE Chair – Dave DeBoer EXECUTIVE COMMITTEE Chair – Pat Wadors BOARD DEVELOPMENT COMMITTEE Vice Chair – Laurie Mireles Board and Committee Structure Our Support Infrastructure…. How do you fit in? -Hire the Auditor -Review audit for completeness and accuracy -Manage audit function -Audit financial and fraud risk -Support Board participation in fundraising -Develop strategic fund- raising & marketing plan -Donor stewardship & events -Cultivate gifts and bequests -Develop annual budget for Board -Review monthly financials -Oversee investment policy -Long-term financial planning -Annual executive review -Strategic planning -CEO succession planning -Appoint Committee Chairs -Assist in review of Board member renewal -Committee recruitment & orientation -Cultivate new Trustees -Establish criteria for new Board members -Lead efforts in Board education & evaluation Dieter Ramaekers Trustee – Fund Development Lisa Kirk Trustee – Fund Development Donna Mosich Trustee – Fund Development Jon Sisk Trustee – Fund Development Joop Rubens Trustee – Fund Development Ralph Maltese Trustee – Vice-Chair Finance Phil Dundas Board Vice-Chair Board Development

11 Our Staff: Willy Elliott-McCrea – CEO Provided overall 2H leadership since 1988 Founding President of California Association of Food Banks Started as warehouse manager/driver in 1978 Kathy MacLean – Executive Assistant Provides administrative support for Chief Executive Officer and Senior Staff Acts as staff liaison to Board of Trustees; staffs Governance Committee Employed at 2H since February 2007 Jeanette Hager – Finance Director Directs all accounting, donor tracking and acknowledgement systems Previously worked at Bank of the West, San Jose Parks and Recreation, Mediware Information Systems and West Marine Products Employed at 2H since June 2006 Ernesto Nieves – Director of Warehouse and Facilities Oversees warehouse operations Manages facilities, fleet, and maintenance program Ensures compliance with workplace and food safety regulations Employed at 2H driver, warehouse, volunteer coordinator since 2000 Victor Kimura – Chief Financial and Administrative Officer Serves as 2Hs controller and human resources director. Employed at Second Harvest since 2005 Over 40 years at UC Santa Cruz supervising functions in accounting, business, purchasing, IT, human resources, payroll and fiscal closing coordination, including 10 years as campus budget director.

12 Our Staff: Brooke Sampson – Chief Operations and Programs Officer Leads Operations and Programs Teams Program development and evaluation Loaves and Fishes Executive Director: ; 2H AmeriCorps: 2005; MS in Community Development from UC Davis: 2004 Grace Galvan – Director of Agency Network Services Manages Food Acquisition and directs Agency Relations Since 2003 at 2H: including HR, Volunteer Coordinator, & Agency Relations Mgr. Previously worked in the local food processing industry Joel Campos – Senior Manager- Outreach and Advocacy Manages outreach programs and anti-hunger advocacy efforts Chairs local, regional, and statewide anti-hunger policy advocacy groups 2H nutrition education and CalFresh (SNAP) outreach since 2002 Danny Robles – Volunteer Services Manager Recruits, involves, and acknowledges our dedicated volunteers-more than 3,500 youth and adults Coordinates Saturday Food Sorts twice a month Started at second Harvest in 2007 Ana Melgoza – Agency Relations Coordinator Liaison to our network of over 100 member agencies Recruits, supports, and monitors member agencies to ensure food safety & quality Provides customer service and training to member agency representatives

13 Our Staff: Bly Morales – Senior Manager-Food Drives and Events Coordinates volunteers and oversees all Second Harvest events and food drives Drives events including Chefs Dinner, Holiday Food Drive Kick-Off Luncheon, and Awards Dinner Steve Bennett – Development Director Cultivates business and other donor relationships Works closely with print and electronic media for coverage Print Media Marketing and Sales Management (10 years) Lisa Allyn– Senior Development Analyst Responsible for donor research and analysis Provides event support Assists Department Manager Bryn Calderon – Marketing Manager Creates and manages marketing materials Oversees direct mail marketing production and implementation Oversees website and social media marketing Suzanne Willis– Development & Marketing Officer Leads the Development department Works closely CEO/Board to guide towards goals Builds relationships with other community organizations and leaders.

14 Care to join our team? Best way to understand what we are all about and how best you can fit in while feeding your soul… go through our mini-orientation. Get to know our team, our agencies, the programs and our campaigns. Where to start? Here is a recommended 120 day assimilation plan…to get you going. 1.Meet with Willy our CEO and do the tour of the food bank within the first 2 weeks. 2.Sit down with your Mentor (board mentor or committee mentor) to review the Orientation packet – they will: answer questions, show you the website, the blog, how to navigate to get information, and discuss ways to get involved 3.Visit two agencies in the first 90 days 4.Volunteer in a program in the first days 5.Meet with COO Brooke to walk through operations process from receiving to distribution. Brooke and her staff could also assist in scheduling visit to two agencies in first 90 days and volunteering in a program in first 90 days such as Food For Children 6.At the end of the 120 days – report back to your Mentor on your observations and how we can improve our on-boarding/ assimilation processes.

15 Our Board/Committee Calendar at a Glance Board Meetings, Third Thursdays 7:30-10am (even months) 2014 Schedule – Feb 20, Friday,Jun 20, Aug 21, Oct 16, Dec 4* (*DEC = First Thurs) Annual Board Retreat, Friday 3/14/14, 7:30-1pm, Seascape Clubhouse Annual Board/Leadership Luncheon September 24, 2014, 11:30-1pm, Plantronics Board Committees Fund Development Comm., Third Wednesdays, 2-3:30pm, (10X/year) Finance Committee, Thursdays, 11:30-1pm, (8X/year) Executive Committee, odd months, last Wed, 3:15-5pm Board Development Comm., odd months, last Wed, 2-3:15pm Audit Committee, meets twice a year: March & November Board Events Coming Up…. Annual Food Donor of Year & Membership Luncheon, 10/21/13, 11:30am Hosted by Twin Lakes Church, also Annual Nutrition Summit, 9-11am Holiday Food Drive Kick-Off Luncheon, 11/12/13, 11:30am, Cocoanut Grove Annual Awards Dinner, 3/12/14, Hotel Paradox, 5pm Reception/6pm Dinner Santa Cruz Chefs Dinner, 9/18/14, 6pm, Holy Cross Annex

16 | Second Harvest Food Bank Santa Cruz County With nearly 1 in 4 children struggling with hunger across Santa Cruz County, Second Harvest Food Bank needs the entire communitys support: How to Volunteer 1.Saturday Sorts: Danny Robles = or 2.Food Pantry or Soup Kitchen: Ana Melgoza = or 3.Food For Children and Nutrition Ambassador: Teresa Moran = or x Events, Tabling, Parades: Bly Morales = or Please go to for more information about how to volunteer, how to make a gift or how to organize a food How and When to Connect

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