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Corporate Synergy Development Center Copyright © 2012 All rights reserved.

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1 Corporate Synergy Development Center Copyright © 2012 All rights reserved

2 Preface Copyright © 2012 All rights reserved During the 80s, Taiwans economy is migrating quickly towards high technology. This is the era of economic growth. However, in an era of booming globalization, individual companies are unable to cope with the impact of global competition. Therefore, synergy becomes the key success factor in the strong competitiveness of the industry. The Corporate Synergy Development Center (CSD) provides synergy system consulting to domestic industries, including up, mid, and downstream corporations. With this activity, the CSD not only improves cooperation between industries, but also positions Taiwans economy for higher growth.

3 About CSD Copyright © 2012 All rights reserved The CSD is positioned as a non-profit organization, tasked with encouraging industrial cooperation and developing synergy systems. Passion, precision, synergy, and excellence are our core values. The CSD has two mission statements first, serve as the integration hub for various industries; second, implement government industrial policies. Our vision : The CSD is one of the strategic organizations helping to promote governmental policies and providing overall solutions to network management for domestic industry.

4 The Chairman of the Board The Board of Directors The Vice- President The President Audit Office Dept. of Industrial Management Dept. of Urban & Rural Synergy Dept. of Enterprise Consulting Dept. of Administration & Planning Organization Structure Copyright © 2012 All rights reserved

5 About Scope of Service Copyright © 2012 All rights reserved For 20 years, the CSD has focused on the research and enhancement of Total Lean Management (TLM), Total Productive Management (TPM), and Total Quality Management (TQM) skills. The CSD is assisting industry in building a strong network between enterprise systems. It is creating the operational effects of mutual trust, aid and reciprocation among value chain collaborators. The CSD utilizes Total Local Revitalization (TLR) and Total Customer Experience (TCE) methodologies in helping traditional industries enrich their cultural creativity, and thus move featured commercial districts, fine foods, the health care industry, and featured crafts into a new edge of integrate service.

6 Operational Quality Enhancement Total Lean Management (TLM) Total Productive Management (TPM) Total Quality Management (TQM) Operation management Collaboration Management Corporate synergy system Collaboration business Green supply-chain management Product Data Management (urPDM) Awards and Certificates National Solidarity Circle Agricultural Creative Elite Award TPM Award (Japan) e-learning material quality certificate Certificate for fine food restaurant Training and Publication Operation management Quality control Green energy Business operation Corporate tour Publication Business Service Total Local Revitalization (TLR) Total Customer Experience (TCE) Featured local industries Commercial district operation management Innovation for fine food Industry Promotion Transportation vehicles Mechanic-electronic Chemical engineering Information and Electronics Creative life Agricultural business About Scope of Service Copyright © 2012 All rights reserved

7 Specialist of Industrial Consultant Specialist of Customer Experience Design Specialist of Commercial District Creativity About Professional Consulting Service Copyright © 2012 All rights reserved

8 Specialist of Innovative Life Style Specialist of Collaborate Development Specialist of System Development About Professional Consulting Service Copyright © 2012 All rights reserved

9 Step by step, the CSD built 194 Corporate Synergy Systems ; accumulating strong capability and business experience for solid industrial clusters. 194 About 194 Corporate Synergy Systems Copyright © 2012 All rights reserved

10 Type of Information & Electronics 18 % Type of Mechanic- electronic 19 % Others 12 % Type of Transportation 22 % Type of Chemical Engineering 19 % Type of Metal Processing 10 % Corporate Synergy Systems Copyright © 2012 All rights reserved

11 Corporate Synergy Systems 194 The CSD provides methodologies for upgrading enterprise manufacturing processes, collaboration commerce and value chain management. The CSDs fostering of vertical and horizontal cooperation is strengthening the network between enterprise and industry. Providing synergy is the key value of CSD. By building corporate synergy systems, CSD is helping various industries achieve outstanding competitiveness. A few excellent examples: Transportation : Yulon, Kuozui Motor, Sanyang Industry, Giant Bicycles and Merida. Mechanical/Electronics : Teco, Tatung, Panasonic Taiwan. Others : China Steel (Taiwan), Acer, Makalot,Bao Chen, Wei-Chuan. Copyright © 2012 All rights reserved

12 Using the Total Local Revitalization (TLR) method, the CSD created 4 key factors: product, service, activity and place, to help revitalize the local economy, create job opportunities and promote commercial district innovation. The CSD is already serving 101 commercial districts. 101 About 101 Commercial Districts Copyright © 2012 All rights reserved

13 Type of Food & drink 101 Commercial Districts Type of Products for daily life Type of Hotels (B&Bs) 22 % 18 % 6 % Type of Specialty products 15 % Others 18 % Type of Clothing 21 % 101 Copyright © 2012 All rights reserved

14 101 Commercial Districts By using the 4 key elements of the local network management method (organization, designing, marketing and management), the CSD provided a systematic methodology for building cultural innovation, value improvement and networking, thus enhancing local business operational capabilities. The CSD held the National Commercial District Annual Meeting, organized Commercial District Awards, built an e- learning platform and created the business learning resume. A few of CSDs success stories: Danshuei, Jinming 1st Street (Taichung City), Sanfeng Central Street (Kaohsiung City), Kenting (Pingtung County) and Magong (Penghu County). Copyright © 2012 All rights reserved

15 670 About 670 Merit Awards Devoted to the spirit of helping people, the CSD guides numerous industries in total quality management and innovation, enabling 670 industries to achieve great honor and recognition via a variety of national quality awards. Copyright © 2012 All rights reserved

16 Merit Awards Type of Transportation 23 % Type of Mechanic- electronic 3 % Others 14 % Type of Chemical engineering 25 % Type of Metal processing 9 % Type of Information & Electronics 26 % Copyright © 2012 All rights reserved

17 Quality Control Circle, QCC In the past 22 years, 219 corporations obtained a total of 528 awards, while using the methodology of group improvement. National Quality Award The NQA is the most prestigious domestic quality honor presented by the Executive Yuan. Enterprises can upgrade their overall quality, strengthen the organization, and improve their competitive position, by applying and competing for the award. The National Quality Award was established 20 years ago. Since then, 1,066 candidates (corporate and individual) have applied, with 106 of them winning. 670 Merit Awards Copyright © 2012 All rights reserved

18 Agricultural Technology Elite Award This is the first award in Taiwan that encourages excellent performance in R&D and marketing in the agriculture business. In the first round of competition, 9 businesses were awarded the Agricultural Technology Elite Award. TPM Award (Japan) Certified by JIPM, Japan, the CSD introduced TPM to nearly 100 domestic corporations, with many renowned corporations winning the award. 670 Merit Awards Copyright © 2012 All rights reserved

19 800 About 800 Creative Life Businesses Combing the Creative Life Business method, with local culture and local resources, and utilizing experience activity and product story telling, the CSD gives traditional businesses a new life style, taste and opportunity. Copyright © 2012 All rights reserved

20 Nature & ecology 15 % Life education 19 % Furniture & fashion 5 % Food & drink culture 25 % Specific cultural products 7 % Craftsmanship 29 % Creative Life Businesses Copyright © 2012 All rights reserved

21 Creative Life Businesses 800 Copyright © 2012 All rights reserved The CSD uses the strategy of selective assessment and demonstration projects, combined with collaboration, organization, promotion and consultation. Then, associates these strategies with innovative design to upgrade business style. Vision, taste, smell, hearing and touch are the 5 key senses of felling. The CSD, combining the use of those senses with product, space, activity and design, implements a new experience style, brings innovation and culture into business development. The CSD provides consultants and services to 800 businesses. Using The Creative Life methodology, it helps create job opportunities and lead industry to better competition. The CSD leads traditional businesses into the creative life industry, and by upgrading businesses and exploring opportunities, helps move the domestic economy into a new trend.

22 3,000 About Marketing of 3,000 Culture Products The CSD was contracted by the Ministry of Economic Affairs to promote an innovate business model, OTOP (One Town One Product). Since then, a new life style has been created in Taiwan. The program organizes enterprise clusters, and then links regional landscape, local history, and industry culture, to nurture regional innovation, and to create a new value- added business model. Copyright © 2012 All rights reserved

23 3,000 Marketing of 3,000 Culture Products Local tasty food 10 % Specialty gifts 45 % Lifestyle art crafts 37 % Quality Taiwanese tea 8 % Copyright © 2012 All rights reserved

24 3,000 Marketing of Culture Products Copyright © 2012 All rights reserved The CSD consulting teams utilize local human and various other resources to help innovate and develop the local cultures products and services. These activities help upgrade traditional businesses, and also form additional value evolution. Using the 4 dimensions of product, service, place and promotion, the CSD initiates strategic marketing planning to help promote Taiwan cultural products world wide. 14 domestic feature industries and 140 traditional businesses have used CSD consulting services to help upgrade their management capabilities. The CSD holds and participates in various product fairs, international exhibitions, and cooperates with both domestic and foreign promotional channels, to help widen their vision and create more opportunities.

25 700,000 About 700,000 Enrollments In Industry Training Activities Devoted to the spirit of helping people, the CSD provides training programs that share knowledge and practical experience with 700,000 industry elites. Topics include administration and management skills, quality control technology, green energy-saving and business operations. Copyright © 2012 All rights reserved

26 700, ,000 Enrollments In Industry Training Activities Seminars 44 % Policy Related Activities 33 % Technology Related Activities 23 % Copyright © 2012 All rights reserved

27 700,000 Industry Training Activities Copyright © 2012 All rights reserved Training Activity Examples: Policy Related: Small and Medium Enterprise (SME) Counseling, Creative Life Industries, Agricultural Technology Management, Digital Content Seminars: Total Lean Management (TLM), Total Productive Management (TPM), Collaboration Management, Supply Chain, Creative Life, Foreign Enterprise Study Tour Series Technology Related: Total Lean Management (TLM) Course Series, Counseling, Total Productive Management (TPM) Course Series, Total Quality Management (TQM) Course Series, Product Data Management (PDM) Course Series, Creative Life Course Series, Agricultural Technology Management Course Series, Green Course Series, Energy Saving Course Series


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