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The Power of We™ Call to action:

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Presentation on theme: "The Power of We™ Call to action:"— Presentation transcript:

1 The Power of We™ Call to action:
SIP Assessment? Identify how this technology applies to your business. After the webinar build a roadmap for the customer with ROI and/or Feature gain

2 Agenda Overview of Cerium
Summary of Partnership with University of Washington Lync Project Avaya Aura Architecture Overview Demonstrations of: Avaya ACA, one-X SIP for IOS, Scopia Meet-me-Video Questions and Answers

3 Cerium Networks Cerium Networks established October 2000 Core Business
Unified Communication Solutions: “A solution-based approach to unifying telephony, instant messaging, presence, video, collaboration, and conferencing” 130+ Technology Professionals Over 70% are credentialed 7 Offices in the Northwest Financially Strong Cerium’s Unique Values Technology Expertise Multi-Vendor Core Competencies Largest Avaya presence in PNW Focused, Flexible and Responsive

4 Strategic Alliances As a Platinum Business Partner, and the largest partner in the Northwest, Cerium specializes in Avaya solutions for VoIP Telephony, Unified Communications and Contact Centers. Cerium's close alignment with Avaya, specifically in the Northwest, is a benefit to our customers. Platinum Certified – October 2003 Service Delivery Specialized – Implementation and Support Business Partner of the Year Nortel: Full Service Accreditation: Communication Server 1000: 8/10 CallPilot: 8/10 Next Generation Contact Center: 8/10 Microsoft is fully immersed in the development of unified communications solutions and is a leader in this space. In 2008 Cerium was invited into the Microsoft Voice Partner Program and became one of the first partners to earn the qualification to install and support Microsoft Voice Solutions.  Silver Unified Communications Solutions Competency Silver Midmarket Solution Provider Competency Member of the Voice Partner Program and OCS 2007 R verified, June 2009 Cisco Systems, a leader in networking solutions. Cerium Networks has proven success in the marketplace in delivering Cisco's technology portfolio.  Silver Certified: 9/05 Advanced UC Specialized: 8/03 Advanced VPN/Security Specialized: 6/04 Advanced Wireless Specialized:5/08 Advanced Data Center Networking Infrastructure Specialization: 10/10 Telepresence Video Advanced Specialized: 2/11 RSA, The Security Division of EMC, provides Secure Data, Compliance, SIM, SEM, SIEM, PCI, Consumer Identity, Two-Factor Authentication, Custom Applications, Consulting, Assessment, and other security solutions and services to over 90% of the Fortune 500. EMC Corporation provides products and services to help people and organizations bring the power of their information to life through the creation of information infrastructure and virtual infrastructure. The global leader in virtualization and cloud infrastructure delivers customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware solutions help organizations of all sizes lower costs, increase business agility and ensure freedom of choice

5 Cerium Networks – Unified Communications at Work

6 Delivering what UW IT was seeking…
Seeking the UC Integrator best suited to “..providing specialized products and services required to upgrade components of the current aging Avaya telephone system …components include Avaya Communication Manager and Avaya Call Center, Voice Portal, and Call Management System….stabilize the most critical segments of the aging telephone infrastructure…evolve the remaining elements of the existing telephone system for the rest of the campus …procurement of hardware, software, and ‘expert-level’ support services to validate the telephone system design, configure the purchased components, provide training, and limited operational support once the system is installed and operational.”

7 Proposed Joint Architecture
UWMC UW-IT Communications Manager CS-1000 Unified Communications Analog Digital SIP Analog Digital SIP Mobile Devices PC PC Mobile Devices Session Manager Session Manager System Manager Session Manager Session Manager Session Border Controllers Public Switched Network Internet

8 Delivering what UW IT was seeking…
University ’s objectives – “reduce the cost of operating a major infrastructure component supporting the university, improve business continuity, increase business productivity, increase customer satisfaction, and provide interoperability with multiple vendor products and technologies.”

9 Delivering what UW IT was seeking…
Avaya, Cisco/Tandberg, & Microsoft Partner Validation of Design Configuration and Integration Testing Deployment - Creating an implementation plan containing: Step by step migration plan Communications and notification matrices Logistical staffing plans for technical, applications and end user support Recovery and “back-out” plans Incident reporting, tracking, and escalation processes Training Operational Support

10 Avaya Aura Architecture Overview
Speaker Notes/Script: Read the title and subtitles.


12 What Cerium will Demo Today
Avaya Client Application - (ACA) - H.323 off CM Microsoft Lync for im & Avaya for Voice Voice & Video (Phone, Computer & Other Mode) BYOB – one-X Mobile for SIP IOS – SIP / REMO / SM / CM Apple – iPod, iPhone or iPad Scopia – Video-Meet-Me Radvision, Tandberg, Polycom, LifeSize… i-Devices, Android, Mac or PC

13 Avaya ACA

14 Avaya Microsoft Lync Integration for Aura® Avaya Aura® System 6.2
Active Directory H323 Device Avaya Aura® Communication Manager Avaya Aura® Session Manager (Optional) TDM Device Video Calling to a Avaya Flare® Experience on iPad (SIP) Desk Phone, Other Phone and Computer Mode Avaya Aura CM (H323) + DCE Add-in (via Lync Integration) Microsoft Lync 2010 Avaya one-X® (H323) Avaya Client Apps Desktop Communications Enablement (Outlook, Office, Web Browser) Add-in LYNC Microsoft Lync Standard CAL (end user license) required. Avaya Microsoft Lync Integration

15 Avaya Client Applications 6. 2 Lync Integration with ACE 3
Avaya Client Applications 6.2 Lync Integration with ACE 3.0 and Avaya CS1000 with 7.5 (Phone and Computer Mode) Directory Active Session Manager Avaya ACE™ / AIE Release 3.0 WMI Signaling Server (SIP Access) SIP CTI (TR87) Avaya CS1000 Signaling Server (SIP Line) HTTPS Phone Mode + DCE Add-in Lync 2010 Microsoft SIP Computer Mode + DCE Add-in New with ACA 6.2 TDM Devices Unistim Device Notes: Lync 2010 Standard CAL (end User License) required. SIP to Signalling Server is a logical connection. Session Manager required as a Proxy server to route to the appropriate CS1000/Sig server. ACA 6.2 with ACE 6.2 will GA Q1 CY2013 Avaya Client Applications Microsoft Lync Integration DCE (Office and Web Browser) Add-in

16 Avaya Microsoft Lync Integration for IP Office Solution Architecture
New with ACA 6.2 Directory Active Contacts Avaya IP Office 500v2 (will also support Server Edition) Version 8.1 FP1 Avaya IP Office One-X Portal Server TSPI Web Services (CSTA) Microsoft Lync 2010 (on-Premise or Hosted) Lync IM and Presence Avaya TDM or IP Phones LYNC Microsoft Lync Standard CAL (end User License) required. Microsoft Lync Integration for IP Office (Phone Mode)

17 And Now the Demo

18 Avaya one-X Mobile SIP IOS

19 Avaya one-X® Mobile SIP for iOS Features
SIP endpoint Road Warrior Mode Multiple line and bridged appearances Feature buttons Call Persistence* Call control: make call, end call, hold and retrieve from hold, mute and remove mute, transfer, conference Message waiting indicator Favorites, Dialpad Call History with filtering Integrate to iOS Contact LDAP Directory Integration Support for G.711, G.729, G.722 VoIP over WiFi Avaya one-X Mobile SIP for iOS provides users with the essential functionality while providing integration with the inherent capabilities of the mobile device itself. Users get Full SIP phone with VoIP voice path using WiFi or Cellular data network including multiple line and bridge appearances. Dial plan integration within the enterprise and access to the PSTN Users benefit with Call Persistence – so they can take advantage of multi-tasking capability in iOS 4 to ensure that the call can be delivered even if they are using another application. They can also use data applications while the call is in progress. Basic Call Control to make/end call, hold/release, mute and un-mute, transfer, and conference. Message waiting indicator as well as Speed Dial, Redial - The user can add and delete numbers from the speed dial list. Dial pad for DTMF such as when joining a conference and when interacting with other voice response systems. Call History of incoming and outgoing calls. As well as Call Log filtering by All, Inbound, Outbound, and Missed. iOS programming interface is used to make iPhone contact list and “Find” functions directly accessible through one-X Mobile SIP for iOS interface Contact Management (iPhone Contact Integration) giving the ability to see contacts from iPhone contacts. Directory integration with enterprise directories such as Active and LDAP. User preferences and management of Emergency Number, Dialing rules, Account, Speaker and Microphone control. *requires iOS4 19

20 And Now the Demo

21 Avaya Scopia Video-Meet-Me

22 Avaya Aura Video Interoperability Topology
Avaya, Microsoft, Cisco & Polycom

23 And Now the Demo

24 Q & A

25 Thank you!

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