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EMERGENCY PREPAREDNESS AND SAFETY Jim Roberts Vice President for Business Campbell University.

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Presentation on theme: "EMERGENCY PREPAREDNESS AND SAFETY Jim Roberts Vice President for Business Campbell University."— Presentation transcript:

1 EMERGENCY PREPAREDNESS AND SAFETY Jim Roberts Vice President for Business Campbell University

2 Course Reference APPA Body of Knowledge: Campus Security Chapter by Christopher Blake, CAE Assoc. Director, International Association of Campus Law Enforcement Administrators (IACLEA) Websites as listed:

3 APPAs Facilities Management Evaluation Program(FMEP) Criteria 5.4 Safety policies and procedures have been established, written, and communicated to all staff 5.5 Accident records are maintained and used to reduce accidents and identify needs for special attention

4 APPPAs FMEP Criteria 6.6 Design guidelines that incorporate such elements as energy consumption, operating costs, environmental concerns, maintainability, sustainability, accessibility, and safety have been prepared, updated, and are utilized.

5 Campus Safety and Security Course Goal: From a Facilities Perspective-- Help you understand how you might make your campus safer and more secure

6 How do you secure a campus… that has no barriers to outsiders? that is intended to attract visitors? where academic freedom also insists upon freedom of movement? which operates 24/7-365 days?

7 Campus Safety & Security Whos responsible? Everyone on campus Facilities Professionals have special roles

8 The People Process Who are we protecting? Students, Faculty and Staff Parents Community Visitors Responsible Groups Police, Risk Management, Environmental Health & Safety, Facilities Management, Health Services, University Communications, & Other Emergency Preparedness Groups

9 Campus Public Safety Options How is your campus set up? Watch Guards Security Officers Contracted Security Personnel Blended system of County / City / Institution Peace Officers Non-sworn Sworn

10 Creating A Service Network for Safety, Whos involved? Office of Emergency Preparedness Public Safety/Police Facilities Environmental Health & Safety University Communications Risk Management Senior Administration Safety & Security Committees

11 Areas of Facilities Involvement: 1. Fire Protection life/campus-services/cupd/report/fire-safety.html

12 Areas of Facilities Involvement: 1. Fire Protection 2. Access-key and card

13 Areas of Facilities Involvement: 1. Fire Protection 2. Access-key and card 3. Security Lighting

14 Areas of Facilities Involvement: 1. Fire Protection 2. Access-key and card 3. Security Lighting 4. CCTV olumes/riskandsafety/surveillance.cfm olumes/riskandsafety/surveillance.cfm

15 Areas of Facilities Involvement: 1. Fire Protection 2. Access-key and card 3. Security Lighting 4. CCTV 5. Emergency Telephones (Blue Phones)

16 Areas of Facilities Involvement: 1. Fire Protection 2. Access-key and card 3. Security Lighting 4. CCTV 5. Emergency Telephones 6. Alarm Systems (Intrusion, Property, Duress) cuments/Security%20Alarm%20Systems.pdf

17 Alarm Systems: Electronic Mail Technology: E Mail system ALL Used for: Student Notification Parent Notification Emergency Messaging Timely Warnings (crime alerts) Training: Emergency Management Committee Testing: Once a quarter or Semester if no messages have been sent within the timeframe.

18 Alarm Systems: Voice & SMS Messaging Redundant Services: Alert Now e2Campus Contact Now/Global Connect Hyper-Reach Reverse 911 Responsible Division: central office Testing: Once a semester after student populations have stabilized Identify your Last test: November successful

19 Alarm Systems: Alert Siren / PA systems Sirens located strategically on the campus for external notification only Initial tone: followed by an and SMS or e2Campus message Activation: Campus Safety – Secondary Activation – Facilities Management Testing: Once a semester; silent tests once a month Last test: November 2013 – successful

20 Areas of Facilities Involvement: 1. Fire Protection 2. Access-key and card 3. Security Lighting 4. CCTV 5. Emergency Telephones 6. Alarm Systems 7. Environmental Design for Safety/Security pdf

21 Facilities Management Role Crime Prevention through Environmental Design Design Guidelines Review all new projects The Construction Process Facility reviews (locks and hardware) Renovation Opportunities

22 Areas of Facilities Involvement: 1. Fire Protection 2. Access-key and card 3. Security Lighting 4. CCTV 5. Emergency Telephones 6. Alarm Systems 7. Environmental Design for Safety/Security 8. Eyes & Ears on the Front Line

23 Technology: How are you using it to your advantage? Friend or Foe? Phone / Text Messaging / Twitter LCD Screens GPS Systems Siren / PA Systems (inside and out)

24 Moving Around Night Tours Construction Site visits Lighted Pathways Emergency Phones Crosswalk Safety LEDs Door Access Bus or Van Service Safe Ride Cab Service

25 Awareness Campus Realities Assaults & Thefts (Walking electronics store) Student Mentality / Invincibility Connected.….always! Safer not Safe Impact of Alcohol, Drugs, Location, Location, Location Be a Friend! Be with a Friend!

26 Question? How many shootings were on or near school campuses in 2013? Close enough to cause the campus to go into an alert mode…

27 Shootings in 2013 In 13 months since Sandy Hook Elementary

28 Why are we having this discussion? Who has had an emergency on your campus?

29 Why are we having this discussion? 2000 Fire Bloomsburg U./Millikin U. student deaths Tropical Storm Allison-U. of Texas Houston Medical $205 Million Student shooting-U. Arizona 4 died Airplane crash kills 2 Clemson Students and 1 from Bob Jones students involved in mass casualty at Lehigh U. Rave Party 2005 Hurricane Katrina-Largest Natural Disaster in recorded History F3 tornado hits Volunteer State Community College 2007 Student shooting-Virginia Tech 31 died Man with a gun on Ferrum College campus H1N1 Pandemic 2010 UT Austin gunman on campus 2011 Fukushima Nuclear Accident Tsunami/Earthquake 2012 Shooting Sandy Hook Elementary School shootings on college campuses

30 For our discussion, what are we preparing for? Four types of major events: Natural disasters Terrors and Threats Technological hazards National security events

31 Specifically: Natural Disasters Fires Hurricanes Earthquakes Floods/Levee failures Blizzards/Snow Storms Tornados Drought/Rain Disease/Pandemic Pestilence Terrors and Threats Shootings Arson Domestic Disturbance/Riot Bomb threat (explosions) Poison/toxic material Nuclear attack Hostages Pipeline leaks

32 Where do you Start? Every institution develops their plans in their own way. Ask the question, Why are we developing a plan? Answers: To continue to operate To carry out emergency functions To protect our students faculty, staff To protect the environment Others?????

33 Direction for the Committee Look for Emergency Planning Benchmarks from peer institutions I will share information from Cornell Stanford UCLA San Diego State University of Maryland, Baltimore UC Northridge WVU

34 Where do we go for help in developing our plans? Homeland Security CDC Peer Institutions State Governments Insurance Underwriters

35 Where do you Start? Develop your Purpose and Objectives first Purpose Be Prepared (through a threat or risk assessment) Continued operations Safety of all Etc. Objectives: Maximize protection of lives Protect property Operate essential services Support your community Meet federal requirements

36 What are the effects of the Threat or Disaster? From a facility perspective Power lines down Water contamination Personnel injured Chemical spill Food contamination Building collapse Flooding Disease Gas leak Uncontrolled animals People trapped Water supply Cut off from resources Communication/Telephone lines down Computers off No heat or cooling

37 Assessment Methodology for Natural Disaster Review what disaster is most likely to occur? Then: Preparation before the event

38 Develop the Plan Order of importance People First Irreplaceable Items; research animals, plants, museums, and intellectual property. Then, facilities and equipment.

39 Develop the Plan: How do you communicate your plan? Where do you post your plan? Paper copies, Intra-web, Internet? Campus Emergency Notification System (ENS) Students, Faculty, Staff Campus Residence Halls, Classroom Timely, correct information

40 Education Orientation: Students & Parents Off Campus Living Community Forums On-site visits Public Service Announcements (Student newspapers/news letters) Classes & Seminars (Residence Halls) Reporting Requirements

41 Develop the Plan Communications Include your Emergency Notification System in all your plans (Identify who is responsible for all notifications) Team Meeting Location The person to be the front for the Institution. (Everyone wants to see the President.) Types of media to be used. (Remember admissions) Timely, Correct information (Dont ever expect to have complete information)

42 Develop the Plan Preparation and Predictions With a natural disaster you may have some time to prepare: Where do you get your information How do you share the information Plan your scenarios

43 Develop the Plan Response Response to Disasters What are you going to do with your students, Faculty, and Staff? This is a before and after question. Stay safely away during the event if possible. Be prepared for the return of staff. What you do here will impact how you are perceived by media, parents, students etc.

44 Develop the Plan Committee Decisions Evacuation or Shelter in Place? Sometimes you do not make this call, Campus notifications? Who makes the call? How is it communicated? Who does it affect?

45 Develop the Plan Responsibilities Clear Assignments thought through ahead of the event when possible. Center for Operations Communications Facilities Security Sites and Transport Student Affairs Training Insurance coverage? Others?

46 Develop the Plan Communication Communications and Notifications You will use multiple delivery messages: ENS, Facebook, Twitter, WEB, YouTube, Others? There will be at least 3 types of communications, Immediate notifications, Internal (anything put here will be external almost immediately) and external.

47 Committee Decisions Supplies and Equipment Know what you are preparing for and be ready for that event. You may need to have a separate storage area or, You may need to have suppliers outside your area lined up.

48 Committee Decisions Actions Plan for what you will be doing.(Clear assignments planned ahead of time) Always make fire safety part of the plan. What do you expect from your institution? What do you expect from your city, town, community? Develop a plan identifying where your decision makers will meet and how your action plan is put into place.

49 Develop the Plan Institution Identify your response team Create a mission statement, purpose and objectives. The Plan Plan for worst possible scenarios Determine the Physical Location of Response Command Center (This will change based on the issue you may be dealing with.) Test your plan Review your response plan (Close the loop)

50 Test your Plan Disaster Drill Directed by County Emergency Management Includes all county, city, and University operations Volunteers needed Media attend and participate Review after action report Funding can come from many sources (Homeland Security) Close the Loop (Review, Correct, Communicate) exercises/

51 Questions for Your Plan What is your plan to notify your campus in event of an emergency? Does all your staff and faculty know the plan? Have you had emergency drills? Do you have a team ready to respond? How will you handle several thousand people descending on your campus? Have you examined worst case scenarios?

52 Questions for Your Plan Does your plan include your loss of control when outside organizations (Police/Sheriff/ Fire Department) take over? What partnerships have you developed with Emergency Management Agencies? How do you send your messages to the world without power? When is your next drill planned?

53 Chief Facilities Officer Organization You have been told there is a lock down, what do you do? What is your next step?

54 Chief Facilities Officer Communication Utilize your lines of communication. Administrative Staff Find the location of all other staff Find information on the event. TV Radio Text Facebook

55 Chief Facilities Officer Planning What resources do you have available? You need a listing of ALL potential items for use. Discuss possibilities Problem areas How to notify people How to release people from the job when they are not to leave the buildings?

56 Chief Facilities Officer Assumptions Know where to find information. Within the University Web sites (Facebook, Twitter, Home Page) Local TV In this case the student had a relationship with our assistant director in charge of rental properties and they begin to text back and forth.

57 Chief Facilities Officer Response How do you let everyone know what is going on? Communications in house Communications within the institution Keep records, Keep records, Keep records People first Remember It aint nothing but a thing

58 Chief Facilities Officer Response Teams and Organization Use groups that can support each other and work in pairs. Assign specific locations or tasks. (Check locks) Response teams may include outside officers and first responders.

59 Chief Facilities Officer Response Teams Communication Set times to contact personnel. Maintain communication capability. Use all available methods Status will change rapidly as you work.

60 Chief Facilities Officer Response Teams Planning Include staff in planning for response. Include in developing all areas, methods, inspections, and response. Include staff in reporting problems. They are your eyes and ears. They are your experts. They will be your lifeline.

61 Chief Facilities Officer Response Teams Utilizing your Staff will be your greatest achievement. These people are your physical response to the crisis. You must think of them first. They will be impacted also. Your teams want to talk to each other. Outside entities will play an important role in your recovery effort. Prepare to house them Prepare to feed them Prepare to help with showers, water, and ice

62 After Action Report (Closing the Loop) What Worked Well? Government Agencies: They are truly here to help you. Volunteer Agencies and individuals Clean up. (sometimes this is not done with a broom) Damage assessment. (How did you do and how are your perceived?) Document, Document, Document!!!


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