Meeting with Employees of Taliparamba Division on

Meeting with Employees of Taliparamba Division on 04-02-2013
KTM 1

Pan India Telephone status as on November - 2012
Phone connections Tele Density Market Share BSNL 12,10,44,765 10.16 14.37 Delhi 41,76,212 Mumbai 45,83,888 PSU Total 12,98,04,865 10.53 13.14 Pvt Operators 79,16,95,446 74.73 86.86 G.Total 92,15,00,311 85.26 100.00 KERALA 1,05,61,676 31.62 29.28 Pvt. Operators 2,55,12,967 76.37 70.72 Total 3,60,74,643 107.99 100

PAN INDIA TELEPHONE PROFILE
BSNL CONNECTIONs Other Grand Year Wired Line WLL GSM Total Operators BSNL Mkt Share 2.393 0.673 3.066 78.50 2.811 0.000 0.805 3.616 77.73 3.320 0.020 0.002 3.342 1.154 4.496 74.33 3.542 0.052 0.226 3.820 1.637 5.457 69.98 3.544 0.096 0.525 4.165 3.489 7.654 54.41 3.586 0.163 0.945 4.694 5.148 9.842 47.69 0.257 1.716 5.515 8.531 14.046 39.27 3.374 0.356 2.743 6.473 14.210 20.683 31.29 3.155 0.458 3.621 7.234 22.781 30.015 24.10 2.935 0.543 4.671 8.149 34.776 42.925 18.98 2.783 0.614 6.331 9.728 52.407 62.135 15.66 2.522 0.557 8.627 11.706 72.927 84.633 13.83 2.300 0.433 9.243 11.976 80.679 92.655 12.93 2.152 12. 76.580 89.550 13.51

NPC - DEL Profile from 2000-2001 Kannur
Year GROSS NPC CLOSURES NET NPC DEL AS ON 31 st March 48168 1925 46243 215951 60001 1740 58261 274212 48565 14835 33730 307942 51623 14956 36667 344609 60003 16549 43454 388063 40003 17647 22356 443589 27559 22854 4705 448294 24941 27127 -2186 446108 20804 34300 -13496 432612 20458 39334 -18876 413736 20787 38031 -17244 394860 (UP TO October) 5905 15560 -9655 385205

Market Share as on November 2012
Name of Circle BSNL Bharti Reliance Vodafone Idea Others Total Pvt Opr G. Total % BSNLMarket share 1 Kerala 10,561,676 3,449,751 3,477,292 6,049,633 7,688,603 4,847,688 25,512,967 36,074,643 29.28 2 Himachal Pre 1,859,567 1,915,405 1,545,827 486,105 465,457 989,687 5,402,481 7,262,048 25.61 3 North East - 1 1,039,747 2,551,134 897,193 977,476 256,518 2,484,743 7,167,064 9,128,094 21.48 4 Jammu & K 1,366,975 2,300,268 596,602 676,982 198,330 1,878,894 5,651,076 7,018,051 19.48 5 Orissa 4,858,156 6,696,681 4,074,677 2,884,270 946,497 5,942,997 20,545,122 25,403,278 19.12 6 Punjab 5,512,524 6,957,217 3,256,605 4,397,453 5,523,923 5,427,400 25,562,598 31,075,122 17.74 7 Haryana 3,569,126 2,291,094 2,629,047 4,513,229 3,599,268 4,359,368 17,392,006 20,961,132 17.03 8 Andhra Pra 11,080,122 18,167,524 8,189,265 6,313,670 10,758,625 14,026,058 57,455,142 68,535,264 16.17 9 Chennai 2,415,988 3,978,895 1,427,642 2,107,103 5,259,556 12,773,196 15,189,184 15.91 10 Karnataka 8,783,076 16,536,509 7,475,052 6,748,011 5,858,857 11,854,583 48,473,012 57,256,088 15.34 11 U P East 11,250,362 15,155,984 10,899,295 14,671,444 7,074,987 15,460,281 63,261,991 74,512,353 15.10 12 Tamilnadu 9,453,685 9,949,518 6,528,180 9,903,623 2,193,807 25,360,620 53,935,748 63,389,433 14.91 13 Rajasthan 6,885,191 14,425,108 6,494,606 9,105,013 4,424,989 8,226,354 42,676,070 49,561,261 13.89 14 Kolkatta 3,252,724 3,700,480 5,036,697 4,106,910 1,176,003 7,493,489 21,513,579 24,766,303 13.13

Market Share as on November 2012
Name of Circle BSNL/MTNL Bharti Reliance Vodafone Idea Others Total Pvt Opr G. Total % BSNLMarket share 15 Maharashtra 8,749,847 9,920,257 9,159,268 13,163,545 15,362,933 14,224,316 61,830,319 70,580,166 12.40 16 U P West 4,049,694 6,580,351 7,667,919 9,249,333 10,168,301 11,528,788 45,194,692 50,861,996 11.14 17 M P 4,024,952 9,916,915 13,361,341 4,427,776 14,626,497 5,903,802 48,236,331 54,047,485 10.75 18 Gujarat 5,796,994 6,982,834 7,725,984 16,096,298 8,007,606 9,387,948 48,200,670 53,997,664 10.74 19 Bihar 4,708,168 18,527,460 9,544,314 6,510,831 5,533,489 15,679,427 55,795,521 62,374,970 10.55 20 Assam 1,416,542 3,809,218 3,107,326 2,251,671 374,823 3,693,174 13,236,212 14,652,754 9.67 21 W.Bengal 3,990,636 9,084,371 7,409,379 11,437,821 2,334,160 11,087,131 41,352,862 45,566,135 9.25 Total 121,044,765 172,896,974 120,503,511 136,078,197 106,573,673 185,116,304 721,168,659 842,213,424 14.37 27 Delhi 4,176,212 10,165,263 8,306,980 8,604,134 4,675,755 7,975,205 39,727,337 43,903,549 9.51 28 Mumbai 4,583,888 3,825,667 6,561,322 6,109,004 2,894,630 11,408,827 30,799,450 35,383,338 12.95 129,804,865 186,887,904 135,371,813 150,791,335 114,144,058 204,500,336 791,695,446 921,500,311 13.14 % Mkt Share 14.37/13.14 20.28 14.69 16.36 12.39 85.91 100.00

LL DEL ACHIEVEMENT 2012-13 REVIEW
SSA Net DEL Target Achievement up to Disconnection Gross Net up to PGT 1500 3684 -2089 5773 ALP 3158 -2795 5953 PTA 2011 -4517 6528 QLN 2000 4240 -3027 7267 KTM 2754 -5441 8195 MRX 3021 -6386 9407 TCR 2500 3829 -7549 11378 TVM 3000 7050 -7561 14611 CLT 4967 -10237 15204 CNN 5860 -9421 15281 ENK 4500 12008 -5481 17489 Total 25000 52582 -64504 117086

Division wise NPC PERFORMANCE : April to December 2012
LL Annual NPC Target GROSS NPC Closure NET % Closure w.r.t DEL % NET w.r.t. Target TELECHERRY T 40060 303 624 1340 -716 3.34 CHERUKUNNU 30947 234 525 1115 -590 3.60 KANNUR T 29321 221 541 1082 -541 3.69 PAYYANUR 32556 245 786 1285 -499 3.95 TELLICHERRY P 26712 203 561 1145 -584 4.29 KANNUR P 28601 216 950 1324 -374 4.63 -73.15 MANJESWER 6008 45 204 282 -78 4.69 -73.33 KANHANAD 25547 195 558 1377 -819 5.39 TALIPARAMBA 26626 202 440 1466 -1026 5.51 KASRGODE P 12226 93 349 749 -400 6.13 CHERUVATHUR 21647 165 385 1342 -957 6.20 PERDALA 11001 83 207 803 -596 7.30 CHENGALA 20224 155 460 1544 -1084 7.63 UPPALA 7615 57 149 601 -452 7.89 Srekantapuram 27592 458 2389 -1931 8.66 MATTANUR 30686 233 636 2834 -2198 9.24 NILESWER 18901 143 411 1768 -1357 9.35 SSA 396270 3000 8244 22446 -14202 5.66

NPC PERFORMANCE : April to December 2012
EXCHNAGE LL Annual NPC Target GROSS NPC Closure NET % Closure w.r.t DEL % NET w.r.t. Target PATTUVAM 1145 9 27 45 -18 3.93 KOLASSERY 4253 32 44 176 -132 4.14 MAYYIL 2816 21 34 130 -96 4.62 TALIPARAMBA 8583 65 184 422 -238 4.92 VALAKKAI 1924 15 35 103 -68 5.35 CHORUKALA 1351 10 19 75 -56 5.55 POOVAM 1205 13 68 -55 5.64 NADUVIL 1001 8 23 74 -51 7.39 CHAPPARAPADAV 1267 100 -77 7.89 PERUMPADAVU 1200 14 96 -82 8.00 THIRUVATTUR 1124 7 95 -88 8.45 KORAN DLC 431 3 12 41 -29 9.51 EDAKKOM DLC 326 2 5 -36 12.58 TMB DIVISION 26626 202 440 1466 -1026 5.51 SSA 396270 2999 8244 22446 -14202 5.66

SSA WISE BROADBAND ROVISION PERFORMANCE APRIL TO DECEMBER 2012
BB Provisions BB Closures Net Broadband Provision ERNAKULAM 22618 11855 10763 THRISSUR 14651 8239 6412 THIRUVANANTHAPURAM 12594 6315 6279 KOLLAM 10602 4549 6053 KANNUR 18477 12626 5851 KOTTAYAM 11941 6349 5592 ALLEPPEY 10203 4800 5403 KOZHIKODE 11913 6991 4922 PATHANAMTHITTA 9394 4715 4679 MALAPPURAM 8364 4236 4128 PALGHAT 6707 3875 2832 Total 137464 74550 62914

Division wise BROADBAND PERFORMANCE : April to December 2012
TARGET GROSS PROVISION CLOSURES NET % NET Achieved % Closure (w.r.t. gross) % Penetration Spare Ports as on Jan 1 PAY 2768 1829 892 937 33.85% 48.77% 19.35% 2863 KNR P 2489 1636 944 692 27.80% 57.70% 32.17% 3493 CVU 2017 1027 534 493 24.44% 52.00% 14.99% 1942 TMB 2011 1201 720 481 23.92% 59.95% 16.50% 1635 MTR 2586 1394 788 606 23.43% 56.53% 17.12% 2104 TLY P 2324 1370 849 521 22.42% 61.97% 24.03% 3264 CUU 2884 1236 593 20.56% 67.58% 21.41% 2538 SRK 2764 1247 681 566 20.48% 54.61% 14.85% 2098 MJR 650 255 126 129 19.85% 49.41% 11.57% 163 KNR 3061 1506 928 578 18.88% 61.62% 22.48% 4394 NLS 2108 824 446 378 17.93% 54.13% 16.52% 1917 TLY 3358 1630 1039 591 17.60% 63.74% 14.43% 2086 KNG 2422 1080 730 350 14.45% 67.59% 15.93% 1939 KSZ P 1257 469 301 168 13.37% 64.18% 21.14% 2326 CNG 2421 573 320 253 10.45% 55.85% 10.16% 1800 PDL 262 139 123 9.79% 53.05% 10.06% 285 UPL 842 215 143 72 8.55% 66.51% 9.16% 181 SSA 37219 18347 10816 7531 20.23% 58.95% 18.30% 35028

BROADBAND PERFORMANCE : April to December 2012
EXCHANGE TARGET GROSS PROVISION CLOSURES NET % NET Achieved % Closure (w.r.t. gross) % Penetration Spare Ports as on Jan 1 MAYYIL 125 150 81 69 55.20% 54.00% 17.32 109 PATTUVAM 100 64 28 36 36.00% 43.75% 15.38 25 TALIPARAMBA 423 402 250 152 35.93% 62.19% 21.59 798 NADUVIL 102 50 22 27.45% 44.00% 15.49 VALAKKAI 180 89 41 48 26.67% 46.07% 12.94 PERUMPADAVU 112 57 29 25.89% 49.12% 12.93 CHORUKALA 128 53 19.53% 52.83% 12.86 KOLASSERY 290 171 116 55 18.97% 67.84% 14.32 44 THIRUVATTUR 160 39 21 18 11.25% 53.85% 7.51 117 EDAKKOM DLC 12 9 3 10.34% 75.00% 11.46 30 POOVAM 92 45 38 7 7.61% 84.44% 13.57 CHAPPARAPADAV 210 32 13 6.19% 71.11% 12.24 201 KORANPEEDIKA DLC 60 24 26 -2 -3.33% 108.33% 18.32 67 TMB Division 2011 1201 720 481 23.92% 59.95% 16.5 1635 SSA 37219 18347 10816 7531 20.23% 58.95% 18.30% 35028

LL & BB PROVSION REPORT DURING JANUARY 2013 SSA
Working DELS as on Working DELS as on LL Closure during Jan.'13 Total BB conns. Working as on '13 % Loading Total BB Provision during Jan.'13 Total Closure during Jan.'13 Net BB Provision during Jan.'13 Net BB % Provision during Jan.'13 EKM 436612 435792 820 108987 25% 2477 1397 1080 44% KNR 382014 379927 2087 69221 18.20% 1987 1334 653 33% TCR 336712 335717 995 67782 20% 1620 769 851 53% TVM 294362 293967 395 62724 21% 1293 666 627 48% KTM 225768 225196 572 53904 24% 1108 661 447 40% CLT 270285 268410 1875 48943 1155 844 311 27% KLL 251420 250782 638 44550 18% 1227 478 749 61% ALP 199759 199131 628 39666 1007 591 416 41% PTA 155937 155524 413 34373 22% 969 554 415 43% MLP 259197 258023 1174 30039 12% 859 485 374 PGT 154009 153112 897 35162 23% 692 365 327 47% 9597 560189 13702 7779 5923

Status of BB Fault Rectification
Name of SSA Total Fault Registered No. of fault rectified on the same day % of fault rectified on the same day No of fault rectified on the next wkg day % of fault rectified by next wkg day ENK 3140 2525 80.41 2860 91.08% KTM 1224 1074 87.75 1112 90.85% TCR 2924 1864 63.75 2148 73.46% PGT 1113 38.92 38.92% KLM 1996 347 17.38 468 23.45% ALP 2121 207 9.76 9.76% PTA 1603 104 6.49 151 9.42% TVM 3392 189 5.57 308 9.08% CNN 4137 98 2.37 209 5.05% CLT 4233 63 1.49 197 4.65% MRX 2617 102 3.9 115 4.39% Total 30247 7686 25.41 8888 29.38%

Revenue Comparison Vs (April to October’12) Basic Plus (Phones+SC on Phones+ITC+FLPP) (Amount in Crores of Rs.) SSA April - October Increase/ % of Difference Decrease Trichur 43.58 49.27 -5.69 -11.55 Palghat 17.75 20.4 -2.65 -12.99 Trivandrum 40.69 46.94 -6.25 -13.32 Kollam 26.12 30.26 -4.13 -13.66 Alleppy 23.62 27.39 -3.78 -13.79 Malapuram 26.64 31.91 -5.27 -16.52 Pathanamthitta 17.34 20.9 -3.56 -17.04 Kottayam 27.74 33.45 -5.72 -17.09 Calicut 31.71 38.73 -7.02 -18.13 Ernakulam 54.38 67.71 -13.33 -19.69 Kannur 41.88 52.28 -10.4 -19.89 CGMT 1.18 5.21 -4.03 -77.28 TOTAL 352.62 424.45 -71.83 -16.92

Revenue Comparison 2012-13 Vs 2011-12 (April to October’12) BROADBAND (Amount in Crores of Rs.)
SSA April - October Increase/ % of Difference Decrease Kollam 13.95 10.79 3.16 29.29 Pathanamthitta 10.34 8.35 1.99 23.8 Trivandrum 24.12 19.81 4.31 21.73 Malapuram 10.37 8.67 1.7 19.6 Ernakulam 40.28 33.83 6.45 19.07 Kottayam 17.66 14.96 2.7 18.04 Calicut 16.95 14.52 2.43 16.77 Trichur 24.44 21.06 3.38 16.04 Alleppy 13 11.25 1.75 15.57 Palghat 12.51 10.83 1.67 15.45 CNN 24.83 21.58 3.25 15.08 CGMT 1.86 0.95 0.91 95.85 TOTAL 210.3 176.6 33.7 19.08

Revenue Comparison Vs (April to October’12) CFA [Basic Plus+Broadband] (Amount in Crores of Rs.) SSA April - October Increase/ % of Difference Decrease Kollam 40.07 41.04 -0.97 -2.37 Trivandrum 64.81 66.75 -1.94 -2.91 Palghat 30.25 31.23 -0.98 -3.12 Trichur 68.01 70.32 -2.31 -3.29 Alleppy 36.61 38.64 -2.03 -5.24 Pathanamthitta 27.68 29.25 -1.57 -5.38 Kottayam 45.4 48.42 -3.02 -6.23 Ernakulam 94.66 101.54 -6.88 -6.78 Calicut 48.66 53.25 -4.59 -8.62 Malapuram 37.01 40.58 -3.57 -8.8 Kannur 66.72 73.86 -7.14 -9.67 CGMT 3.04 6.16 -50.66 TOTAL 562.92 601.05 -38.13 -6.34

Revenue Comparison Vs (April to October) CM (GSM+CDMA+WIMAX) (Amount in Crores of Rs.) SSA April - October Increase/ % of Difference Decrease Trichur 43.11 31.15 11.96 38.4 Kannur 75.46 58.5 16.96 28.99 Ernakulam 107.43 85.01 22.43 26.38 Malapuram 34.95 29.07 5.88 20.23 Kottayam 59.59 50.23 9.36 18.64 34.89 30.03 4.86 16.18 Trivandrum 54.67 47.2 7.46 15.81 Calicut 50.72 44.35 6.37 14.36 Kollam 43.36 38.39 4.97 12.96 Alleppy 36.78 32.78 4 12.21 Pathanamthitta 34.27 31.33 2.94 9.38 TOTAL 575.22 478.03 97.19 20.33

SSA wise Revenue Comparison : Vs (up to October 12) CFA + CM (Amount in Crores of Rs.) SSA Variation % of variation (April to October) (Amount in Crore Rs.) Thrissur 102.77 112.17 9.40 9.15 Kannur 132.87 142.46 9.59 7.21 Kottayam 99.24 105.40 6.16 6.22 Palakkad 61.48 65.24 3.76 6.12 Kollam 79.73 83.85 4.12 5.17 Trivandrum 115.67 121.26 5.59 4.84 Alappuzha 71.54 73.67 2.13 2.98 Malappuram 70.23 71.94 1.71 2.43 Pathanamthitta 60.78 62.08 1.30 2.14 Ernakulam 203.70 205.99 2.29 1.12 Kozhikode 98.80 99.80 1.00 1.01 TOTAL 47.06 4.29 CGMT (IUC+ITC) 142.97 85.40 -57.57 -40.27 CMTS (IUC) 81.17 109.85 28.68 35.33 18.17 1.38

Performance Vs Target (in Rs
Performance Vs Target (in Rs. Cr) Kannur SSA (APRIL to for December-2012) Target Prop. Target Achievement % Achievement LL + PCO + FTTH + S .Charge 113.46 85.08 51.53 60.57% BB 51.63 38.72 32.32 83.47% ITC 3.00 2.25 073 32.44% EB(CCTS) 2.50 1.88 0.27 14.36% IUC 2.96 2.22 0.06 2.70% Total CFA 173.52 130.14 84.91 65.25% GSM 146.75 110.06 93.02 84.52 % CDMA Wll 9.82 7.37 3.43 47.63 % Wimax 1.78 1.34 0.52 38.81 % Tower sharing 0.66 0.44 Total GSM 159.01 119.26 96.97 81.31% CFA + GSM 332.53 249.40 181.88 72.93 %

CFA REVENUE : APRIL - DECEMBER COMPARISON Kannur SSA (in Crores)
APRIL to DECEMBER VARIATION % (Amount) Phones 49.14 62.15 -13.00 -20.92% PCO 1.46 2.12 -0.67 -31.60% BB 32.32 28.18 4.16 14.76% ITC+FLPP 0.73 1.44 -0.71 -49.31% FTTH 0.08 0.06 EB(CCts) 0.27 0.33 -0.06 -18.18% IUC 0.22 -0.16 -72.73% Total CFA 84.91 95.79 -10.88 -11.36%

CM REVENUE : APRIL - DECEMBER COMPARISON Kannur SSA (in Crores)
VARIANCE April - December Amount in Rs. Crores % Mob.prepaid 87.28 67.09 20.19 30.09% Mob.Postpd 6.16 6.55 -0.39 -5.95% CDMA Wll 3.51 4.83 -1.32 -27.33% Wimax 0.52 0.26 100.00% Total GSM 97.47 78.73 18.74 23.80% CFA 84.91 95.79 -10.88 -11.36% CFA + CM 182.38 174.53 7.85 4.50%

LAND LINE REVENUE AND MOBILE REVENUE GRAPH Kannur
In Crore Rupees Year/Month Wire line + Broadband + ITC + EB CCTs + IUC GSM Prepaid + Post paid CDMA WLL WiMAX TOTAL 200.11 86.95 13.06 - 300.12 169.14 85.49 13.27 267.9 149.97 81.92 12.53 244.42 137.32 81.78 8.34 227.45 123.07 104.91 6.57 0.43 234.98 APRIL 8.69 10.23 0.41 0.06 19.39 MAY 8.28 10.64 0.35 0.05 19.32 JUNE 9.92 10.57 0.33 0.04 20.86 JULY 11.28 09.32 0.46 21.11 AUGUST 10.01 10.72 0.45 21.24 SEPTEMBER 9.67 09.90 0.42 20.03 OCTOBER 9.47 10.47 20.11 NOVEMBER 8.72 10.18 0.32 0.08 19.29 DECEMBER 8.89 19.85 84.91 96.97 3.43 0.52 181.88

EMPOWERING BSNL Kannur Scheme : Performance as on 13 – 01 – 2-13
PHYSICAL TARGET Targetted Revenue Achievement Item connections targeted Points per Leads Total points in Rs. Rupees Lacs No. of Connection POINTs Revenue in Rs.Lacs LL / PCO 2000 2 4000 900000 Rs.09 Lakhs 1564 3128 938400 Broadband 20000 3,4 65000 Rs.330 Lakhs 4588 16307 Unlimited / Add-on landline plans 10000 1 Rs.17.7 Lakhs 1201 283436 MNP connections 30000 3 90000 Rs.180 Lakhs 4908 14724 2G/3G/ Data card 48000 Rs.144 Lakhs 10691 10663 WLL / NIC / EVDO 1000 450000 Rs.03 Lakhs 216 129600 WiMAX 500 4 600000 Rs.06 Lakhs 213 852 340800 O/S dues collection Rs.16 Lakhs 853 682400 Reconnection Rs.10.8 Lakhs 550 415800 DSA / Shoppe registration Rs.300 Lakhs 80 225000 Rs.9.88 Crores 24864 48574 Rs.2.34 Crores

“EMPOWERING BSNL SCHEME” : Level of Performance Taliparamba Division as on 13-01-2013
PHYSICAL ACHIEVEMENT REVENUE ACHIEVEMENT SSA Taliparamba Division in Rupees Lakh Item Connections Total points POINTs % Achieved w.r.t. (A) TMB Division % Achieve w.r.t. (B) LL / PCO 1564 3128 47 94 3.01% 938400 28200 Broadband 4588 16307 189 660 4.05% 378000 4.12% UL / Add-on plans 1201 33 2.75% 283436 7788 MNP 4908 14724 247 741 5.03% 197600 2G / 3G/Data card 10691 10663 665 6.24% 266000 6.22% WLL/ NIC/EVDO 216 7 3.24% 129600 4200 WiMAX 213 852 11 44 5.16% 340800 17600 O/S dues collection 853 38 4.45% 682400 30400 Reconnection 550 52 9.45% 415800 39312 DSA / Shoppe Reg. 80 5 6.25% 200000 24864 48574 1294 2339 4.82% Rs.2.34 Crore Rs Lakhs 5.00% Tareget Achieved % Achived 225000 21.59% TMB Div. 10336 22.63%

“EMPOWERING BSNL SCHEME” Division wise Performance (as on 13-01-2013)
PHYSICAL PERFORMANCE REVENUE PERFORMANCE DIVISION Connections POINTs % Achieved Revenue Achievement ( Rs. ) % Rev. Acheivement Kannur T 1956 4188 8.62% 7.91% Payyanur 1490 3203 6.59% 7.11% Cheruvathur 1415 2841 5.85% 5.75% Nileswer 1611 2936 6.04% 5.32% Mattanur 1261 2184 4.50% 5.26% Cheruknnu 824 2077 4.28% 5.15% Kanhangad 1232 2579 5.31% 4.55% Kannur P 765 2029 4.18% 905336 3.87% Kazargod 1549 3.19% 873080 3.74% Chengala 935 1711 3.52% 788288 3.37% Tellecherry P 782 1678 3.45% Rs.7.60 Lacs 3.25% Uppala 769 1298 2.67% 623824 Perdala 835 1638 607036 2.60% Manjeswer 426 781 1.61% 446404 1.91% SSA 24864 48574

Exchange Landline 12-Sep Clo Clo % Points Prov Prov % KORANPEEDIKA DLC 409 16 3.91 8 1.96 4 TALIPARAMBA 8477 175 2.06 93 1.1 CHAPPARAPADAV 1221 38 3.11 2 0.66 EDAKKOM DLC 303 18 5.94 1 0.33 NADUVIL 956 31 3.24 10 1.05 PERUMPADAVU 1144 42 3.67 9 0.79 KOLASSERY 4163 68 1.63 0.43 MAYYIL 2754 67 2.43 24 0.87 CHORUKALA 1311 3.2 7 0.53 PATTUVAM 1130 30 2.65 23 2.04 POOVAM 1169 2.57 0.77 THIRUVATTUR 1070 41 3.83 0.75 VALAKKAI 1887 79 4.19 0.95 Total 25994 677 2.6 - 236 0.91

Exchange BROADBAND BB Sep 12 Present BB Net Provn Penitration Spare cap KORANPEEDIKA DLC 65 76 11 19.45 58 TALIPARAMBA 1738 1787 46 21.7 554 CHAPPARAPADAV 142 146 4 12.51 195 EDAKKOM DLC 36 34 -2 11.89 30 NADUVIL 131 15 16.04 18 PERUMPADAVU 132 144 12 13.05 23 KOLASSERY 573 593 20 14.54 74 MAYYIL 457 464 5 17.37 105 CHORUKALA 160 16 12.77 53 PATTUVAM 151 171 15.67 POOVAM 143 149 6 13.59 THIRUVATTUR 62 78 7.62 113 VALAKKAI 225 237 13.09 Total 3999 4185 181 16.67 1356

MNP Performance Total 83752 9192 12778 4819 2012 - 2013 SSA
SSA Gain in April - October Gain in November Gain in December Gain in JAN-2013 (up to 14 th) ERNAKULAM 20703 2331 3019 1007 KANNUR 10450 1341 1468 703 KOTTAYAM 8506 886 1085 272 ALLEPPEY 8400 822 1196 726 PALGHAT 7269 778 1210 346 TRIVANDRUM 6738 853 1569 831 PATHANAMTHITTA 5991 412 391 124 THRISSUR 5449 729 1239 297 KOLLAM 5256 456 784 589 CALICUT 4341 422 448 103 MALAPPURAM 649 162 369 -179 Total 83752 9192 12778 4819

MNP PERFORMANCE IN JANUARY 2013 (as on 28-01-2013 )
SSA Daily count on Gain in January Gain in 2013 Port-in Port-out Net ERNAKULAM 300 176 124 1670 ALLEPPEY 191 33 158 1496 KANNUR 321 163 1405 TRIVANDRUM 140 73 67 1154 KOLLAM 130 64 66 968 THRISSUR 185 56 129 698 KOTTAYAM 174 50 684 PALGHAT 96 59 37 563 CALICUT 184 108 76 314 PATHANAMTHITTA 75 30 45 283 MALAPPURAM 106 122 -16 -301 Total 1902 1178 724 7242

MNP STATUS AS ON SSA Net Portin Portin under Process EKM 1042 305 KNR 12477 1665 AS ON 71407 872 104162 1270 AS ON 90696 725 114193 509 AS ON 100394 394 119769 352 AS ON 100818 328 120238 439 AS ON 100866 414 120280 514 AS ON 100935 489 120348 596

MNP STATUS IN BSNL AS ON 01.12.2012 – NORTH ZONE
CIRCLES IN EACH ZONE ACTUAL PORT IN ACTUAL PORT OUT PERCENTAGE RAJ, PUNJ, UP,HP,JK,HARIYANA 342983 341% WEST ZONE MP.CHG,MH,GUJ 165560 497907 300.74 EAST ZONE BH, ASSAM,ORISA,NE,WB, KOLKATTA 115853 239421 206.65 SOUTH ZONE KTKA,KL,AP, TN AND CHENNAI 827752 62.78% 140.91% SOUTH ZONE ACTUAL PORT IN ACTUAL PORT OUT PERCENTAGE KARNATAKA 182113 218332 119.88% KERALA 545092 151971 27.87% AP 389345 291925 74.97% TN & CHENNAI 201890 165534 81.99% TOTAL 827752 62.78%

Performance in Sale of RC & CTOPUP Through DSAs/Shoppe
Mobile Revenue ACHIEVEMENT TARGET FOR LAST QUARTER OF DIVISION DEL as on % DEL GROSS APRIL - DEC (in lac Rs) Percentage Revenue Contribution Average Sale Per Month (in lac Rs) (A) % Monthly Target forJAN , FEB , March (w.r.t. A ) Monthly Target for JAN ,FEB , MAR (in lac Rs.) SKM 27592 7% 738.45 20% 82.05 118% 96.82 PAY 32556 8% 547.21 15% 60.8 128% 77.83 CNN T 29321 410.01 11% 45.56 135% 61.5 CNN P 28601 239.79 6% 26.64 138% 36.77 TMB 26626 225.73 25.08 140% 35.11 KNG 25547 222.96 24.77 34.68 CNG 20224 5% 218.18 24.24 145% 35.15 NLS 18901 209.86 23.32 150% 34.98 MTR 30686 207.06 23.01 34.51 KSZ 12226 3% 173.51 19.28 160% 30.85 CUV 21647 169.9 18.88 170% 32.09 TLY T 40060 10% 132.72 4% 14.75 180% 26.54 TLY P 26712 90.51 2% 10.06 190% 19.11 UPL 7615 59.22 6.58 200% 13.16 MJR 6008 40.05 1% 4.45 220% 9.79 CUU 30947 37.44 4.16 225% 9.36 PDL 11001 36.97 4.11 230% 9.45 SSA 396270 100% 417.73 143% 597.69

DSA / SHOPPE SALES ACHIEVEMENTS Division TMB TELECOM DIVISION
Achievement upto Dec.'12 2.26 crores Average monthly achievements upto Sept.'12 25.08 lacks TARGET IN LACKS / MONTH Grading A+ A B 35.96 lacks 30.83 lacks 28.26 lacks ACHIEVEMENTS Achievements Oct.'12 Nov.'12 Dec.'12 Jan.'13 24.65 lacks 22.65 lacks 24.27 lacks 25.83 lacks CSC WISE SALES ACHIEVEMENTS OF SKM DIVISION SKM Around 50-lakhs ACO Around 30-lakhs Total Around 80-lacks

DSA SHOPPE SALES AT A GLANCE
UPTO st JANUARY NAME OF DIVISION TOTAL ACHIEVEMENT ACHIEVEMENT - % DET SKM 820.41 19% DET PAY 615.93 15% DET CNN 469.37 11% DEP CNN 265.59 6% DET TMB 251.56 DET KNG 247.11 DET NLS 231.27 5% DET CNG 247.74 DET MTR 234.46 DEP KSZ 196.00 DET CUV 188.01 4% DET TLY 148.48 DEP TLY 99.81 2% DET UPL 67.09 DET CUU 41.51 1% DET MJR 45.26 DET PDL 41.27 SSA 100%

SIM SALES UPTO DECEMBER 2012 = 99,392
DIVISION SIM SALES % SKM 9470 9.5% MTR 8922 8.9% KNR T 8785 8.8% PAY 8190 8.2% KNR P 7806 7.8% TLY T 6995 7.0% KSZ 5672 5.7% KNG 5612 5.6% CSC TOTAL 86060 86.56% FRANCHISEES 13332 13.4% 99392 SIM SALES UPTO DECEMBER 2012 = 99,392 DIVISION SIM SALES % TMB 4714 4.7% NLS 4272 4.3% TLY P 3709 3.7% CVU 2900 2.9% CNG 2606 2.6% CUU 2092 2.1% UPL 1971 2.0% PDL MJR 1487 1.5% CSC TOTAL 86060 86.56% FRANCHISEES 13332 13.4% 99392

Additional to be achieved in the LAST QUARTER
Revenue Target in CFA segment for : Rs Crore Achievement in 9 months (April to December) : Rs Crore Revenue Target in CM segment for : Rs Crore : Achievement in 9 months : Rs Cr Total Revenue Target in (CFA+CM) segment for : Rs Cr (Rs Cr /month) Achievement in 9 months (April to December) : Rs Cr (Rs Cr/month) Revenue estimated at the present monthly rate : Rs Cr Shortfall in Revenue w.r.t. Target : Rs Cr In the Management meeting held with KANNUR SSA on , the minimum revenue achievement for was targeted as : Rs.275 Crore Hence, the additional revenue achievement during Jan-Mar Period should be enhanced at least by ( from to 93) : Rs Cr

Additional to be achieved in the LAST QUARTER
This additional Rs Cr has been planned/targeted to be achieved through following means during JANUARY – MARCH Period : Additional revenue through Franchisees during Jan-Mar Cr) : Rs.12.0 Cr. Additional revenue through CSRs/DSAs/Shoppee during Jan-Mar Cr) : Rs.5.4 Cr. Additional revenue from additional Broadband connections per month) : Rs.3.6 Cr. Conversion of BB customers ,from PLAN to higher Plan : Rs.0.9 Cr. Bringing back LL DNP and Closed Subscribers on very large scale : Rs.4.21 Cr. Provisioning Add on plan (Rs.59) to at least one lakh LL subscribers (if extended) : Rs.0.59 Cr Total : Rs.26.7 Cr. (Balance Rs.5.64 Cr through other innovative means )

To meet the Target : i) sale through existing DSAs/Shoppe to be increased ii) adequate number of additional DSAs to be enrolled New 2G/3G/MNP connections to be provided in accordance with the target assigned to employees under “EMPOWERING BSNL KANNUR” Personal Marketing Scheme.

PLAN WISE BB WKG IN KANNUR SSA AS ON 20-01-2013
No. of Conns Wkg Percentage UPTO PLAN 21116 30% 300 TO PLAN 7396 11% 500 TO PLAN 38064 55% TO PLAN 1107 2% TO PLAN 121 0% & ABOVE PLAN 1166 TOTAL 68971 100% Note: List of upto 299 opted customers is available in Kannur net home page / marketing folder 2 Points for plan change – 499 to 700 plan 3 Points for plan change – 750 and above plans

ANALYSIS OF SALES- FRANCHISEE AREA WISE (IN LACS)
CSR (Incl. DSA) Franchisees Total Sale DEL Div1 Div2 total Name Sales in Franch Area Rev/DEL Point 1 25.61 Umeshco Kanhangad 53.036 78.649 25329 310.51 2 23.687 HAT mattanur 69.818 93.5 30187 309.75 3 25.73 83.75 109.48 Linkwell Taliparamba 57.92 167.46 56110 298.45 4 4.363 62.22 66.583 YM Payyanur 104.94 171.53 63058 272.02 5 24.93 19.61 44.54 Madani Kasaragod 44.8 89.34 31948 269.6 6 19.38 23.91 43.293 Umeshco Nileswar 62.327 105.62 39788 265.46 7 27.09 45.33 72.42 NA comm Kannur 74.7 147.12 57716 254.9 8 4.19 11.11 15.3 Celtone Uppala 34.583 49.88 24176 206.33 9 10.65 25.95 YM Thalassery 107.36 133.3 66516 200.42 All Divisions (SSA) 426.87 All franchisees 609.55 394828 262.5

EMPOWERING BSNL KANNUR – PERFORMNACE OF GROUPS
Sl. No. Division Total points Target Achieved - % 1 DET CUV 3459 8208 42.14 2 DETSKM 4287 10880 39.4 3 DETMJR 996 2560 38.91 4 DETPDL 1882 5120 36.76 5 DETCNN 5337 14560 36.66 6 DGMF 3637 10080 36.08 7 DETTMB 3692 10336 35.72 8 DETNLS 3561 35.33 9 DETTLY 5178 15360 33.71 10 DETUPL 1435 4320 33.22 11 DETMTR 3784 11520 32.85 12 DETPAY 4137 12800 32.32 13 DGMMKTG 8467 26704 31.71 14 DEPKNR 2802 9728 28.8 15 DETKNG 3377 12000 28.14 16 DEPKSZ 1806 6992 25.83 17 DETCNG 2187 8640 25.31 18 DETCUU 2456 11552 21.26 19 DEPTLY 2642 13248 19.94 20 DGMA & P 1751 15168 11.54 Total 66883 229584 29.13

EMPOWERING BSNL KANNUR – PERFORMNACE OF SUB GROUPS
Sl. No. Subdvn Total points 1 DETTMB 401 2 SDECMLTMB 545 3 SDEEXTTMB 1205 4 SDEGNDL 435 5 SDEIDTMB 6 SDEKSY 691 7 SDEMDFTMB 22 8 SDOT TMB 388 Total 3692

SANTHOSH KUMAR P,DRIVER CHANDRASEKHARAN K,SR. TOA
Name & Desgn Total points KRISHNAN K K,JTO 310 JOSE V JOSEPH,JTO 276 RAJEEVAN K,JTO 248 BIPIN K,TTA 242 CHITHRANGADA.T,JTO 235 PHAREED M K,JTO 141 NARAYANAN M V,SDE 129 SUBRAHMANIAN EP,TM 126 RAJEEVAN.K.V,SDE 113 CHANDRAN E,SR. TOA 111 GANESHAN N ,JTO 109 PREETHA P,SR. TOA 97 SANTHOSH KUMAR P,DRIVER 89 SOUMINI M,SR. TOA 88 VIJAYAN.M.T,SDE 80 CHANDRASEKHARAN K,SR. TOA 70 MOHANAN PALLATH,SR. TOA 64 KRISHNAN K,SDE 61 SREELATHA P V,RM 60 REMESHAN VK,TM 59 VELAYUDHAN K V,SR. TOA 55 SREEDHARAN K,TM 52 BALAKRISHNAN I V,TM 49 RAGHAVAN T,TM 48 PADMANABHAN.P.K,TM CHANDRAN P - II,TM SARADA P,SR. TOA 44 YESODA M,TM 39 GANGADHARAN P,TM JAMES C J,JTO

KARUNAKARAN PILLAI. K.B,TM
SIVANANDAN K M ,TM 35 VINODKUMAR P C,TTA 31 ARAVINDAKSHAN M V,TM 30 SANTHAKUMARI K.,TTA SARALA C.V,TM BALAKRISHNAN. P.V.,JTO 26 CHANDRAN.K,TM PREMARAJAN.C,TM 23 GOVINDAN N P,SR. TOA 22 NARAYANAN K ,TM KANNAN CHERAN,TM GOVINDAN. C,TM 19 NARAYANANKUTTY P K ,SDE 18 BABU V.V,TM SIVADASN.C,TM 17 VIJAYAN.V.V,TM 15 GIREESHAN T.K,TM 14 PUSHPARAJAN P K ,TTA LAKSHMANAN.P-II,TM 13 RAMACHANDRAN.P.V,TM 12 VIJAYAN.P,TM SUNIL.A.K,TM 10 VIJAYAN.N,TM 9 GOVINDAN.T.R,TM 8 BHASKARAN.K,TM 7 BALAKRISHNAN.T.P,TM HARIDASAN.I,TM 6 KANNAN.O,TM KARUNAKARAN PILLAI. K.B,TM 5 RADHAKRISHNAN P,JTO GIREESHKUMAR.P.C,TM 4 BABURAJ.M.V,TM 3 GANGADHARAN.E,TM 2 SAVITHRI.L.T,TM 1 RAJAN K P,TM 3692

EMPOWERING BSNL KANNUR – 160 & above points
DEEPU A C 1001 SUDHAKARA.A 796 SUDHEERKUMAR A P 724 MOHANAN. P. 576 SASI KARTHA 574 SURESHBABU. C.V 553 MOHANAN.E 532 RENJITH KUMAR.E.K 477 DAYANANDAN.E.N 470 ISHWARA NAIK.D.K. 469 SUMEESH C S 423 RATHEESAN .K 421 BALAKRISHNAN P K 405 NARAYANA NAIK.S 382 RAMASUBRAMANIAN K G 373 MOHANAN.K.P 359 KUMARAN A 358 PRAKASHAN.U.P 354 BALAN N K 351 RAJAN.T 350 BIJESH KUMAR P 315 NARAYANAN.P.P 314 KRISHNAN K K 310 VIJAYAN.S 300 JOSEPH .MV 289 KRISHNAN.M II 285 PADMANABHAN P 276 JOSE V JOSEPH KANNAN.P 272 SUKUMARAN.N.V 267 VIJAYAKUMAR.K 262 GANGADHARAN P 257 JOJO SKARIA 256 RAJEEVAN K 248 MANOHARAN P-III 245 BIPIN K 242 CHITHRANGADA.T 235 MINEESH T V 233 VIJAYAN P V 230 RAMACHANDAN.P.P 221

JAGADEESA PRABHU.N 219 VENU.KC. 217 VALSAN.M 214 VINOD B SUKUMARAN. K.V 213 CHANDRASEKHARAN. N.V 205 BINDU P V 204 PAVITHRAN M 202 VIJAYAN S 197 RAVICHANDRAN.M JOLLY JOSEPH 194 HAREENDRAN.P.M 191 SAHADEVAN.P.V SIYAD K.P. 190 PUSHPAVALLY. M.V. 189 REJOY MILAPRON 187 BHASKARAN NAIR V. 185 SADANANDAN T.P 184 CHANDRAN C M 183 PRADEEP KUMAR.K. RAVIKUMAR K 181 PRABHAKARAN P V 181 DINAMANI.O.M 178 DAMODARAN P 176 GOVINDAN.P 174 KRISHNAN.P.V PAUL. P.GEORGE SIVAKRISHNAN E RAGHAVA REDDY 171 BALAKRISHNAN M 169 ALAVI THANGAL S A 167 REMESAN.M.V. MANOJKUMAR K V 166 NISANTH P SUJATHA 164 SUNNY MATHEW DINESHAN.N.T KRISHNAN.K.V 162 PAVITHRAN K SURENDRAN.K.K. 161 HARIPRIYA R 160

Guidelines for enrolling Normal DSA
DSA ENROLLEMENT Guidelines for enrolling Normal DSA Refundable Security Deposit charge of Rs.500/ 2 passport size – one for registration & another for C-top-up SIM ID proof PAN card (not compulsory) Note: TDS commission to DSAs: 10% for PAN holders 20% for no PAN. Eligible for sale of all types of cash cards, c-top-up, LL, BB etc

Guidelines for enrolling Employees as DSA w/o commission
DSA ENROLLEMENT Guidelines for enrolling Employees as DSA w/o commission No security Deposit 2 passport size – one for registration & another for C-top-up SIM ID proof Eligible for c-top-up transaction Guidelines for enrolling one of the family members of Employee as DSA with commission No security Deposit 2 passport size – one for registration & another for C-top-up SIM ID proof PAN card (not compulsory) Note: TDS commission to DSAs: 10% for PAN holders 20% for no PAN Eligible for c-top-up transaction

EMPLOYEES ENROLLED FOR C-TOP-UP TRANSACTION
WITHOUT COMMSSION Sl. No. Name of Employee Post 1 BALAGOPALAN AO TR 2 VIJAYAKUMARAN P V GMT KNR 3 LATHA T N Sr.TOA 4 JAYAPRABHA C T 5 K G VASANTHI AGM A 6 KV MANOJKUMAR SDOT PAY 7 SUDHEER KUMAR AP JTO KVR 8 THAMPAN PV SDE PU PAY 9 ASHOK KUMAR 10 KANNAN TM KNG 11 RADHA JTO KSZ 12 PRABHAVATHI JHT 13 DIVYA KM TTA 14 PRABHAVATHI VM 15 SEETHA OT SDE PU

EMPLOYEES ENROLLED FOR C-TOP-UP TRANSACTION (MRS CARD BASED)
Sl.No NAME OF EMPLOYEE 1 VIJAYAN PV DGM FIN 2 MURALI NBR DGM KSZ 3 ANANTHANARAYANAN, DGM A 4 PAVITHRAN MKTG 5 KRISHNAN M KNG 6 SUMANGALA MKTG 7 CHANDRAN NAIR DE VIG 8 RADHAKRISHNAN, SDE KSZ 9 VISWANATHAN AGM CP 10 SUKUMARAN AO WORKS 11 JANARDHANAN AO PLG 12 RAMACHNADRAN PP 13 BHASKARANA PP CAO 14 JAGADHEESHAN 15 MINEESH TTA MKTG 16 BALACHANDRAN SDE MKTG 17 NALINI RETD 18 NARAYANAN SKM 19 SAHADEVAN TTA KNR 20 RAMESAN VK 21 PADMANABHAN CAO 22 RAJALAKSHMI 23 PAUL P GEORGE 24 MOHANAN E 25 KRISHANAN PV 26 CHITRANGATHA JTO 27 SIVASHANKARAN AO TR 28 CHNADRASHEKARAN SDE SKM 29 30 PADMANBHAN TMB

EMPLOYEES ENROLLED FOR C-TOP-UP TRANSACTION
MRS CARD BASED 31 AJAYAKUMAR KC DET 32 SATHEESHAN TTA 33 INDIRA AO 34 ROSAMMA JAO 35 SULAIMAN JTO MKTG 36 SREEDHARAN TMB 37 PRADEEPAN TM SKM 38 M ASHOKAN EE (ELECT) 39 LAKSHAMANAN KM AO MOB 40 DAYANANDAN, UDAN 41 VIJI, TTA MKTG 42 CHANDRAN, TM TMB 43 VISWANATHA VS, JTO ELEC 44 RTRD SDE 45 RAVIKUMAR, JAO 46 JYOTHI KUMAR, SR TOA 47 SUDHAKARA, SDE MKTG KSZ 48 MOHAN KUMAR KM, TTA 49 DOMINIC, SR TOA 50 JANARDHANAN, TM 51 SUDHAKARAN, SR TOA 52 CHNADRAN, TM 53 THANKAMANI, Grp D 54 PADMANABHAN, TM, CUV 55 AV KRISHNAN, TTA 56 VENU, TM NLS

ISD ACTIVATION: ACT<space>ISD to 53733
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