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Public-private partnerships for social protection IÑAKI URDANGARIN Chairman, Telefonica International USA New York, 22nd of September, 2009.

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Presentation on theme: "Public-private partnerships for social protection IÑAKI URDANGARIN Chairman, Telefonica International USA New York, 22nd of September, 2009."— Presentation transcript:

1 Public-private partnerships for social protection IÑAKI URDANGARIN Chairman, Telefonica International USA New York, 22nd of September, 2009

2 Around 71,000 professionals Around 257,000 professionals Personnel Services Finance Revenue: 4,273 M EPS (1) : 0.45 Integrated ICT solutions for all types of clients Clients Around 12 million clients Around 260 million clients Basic telephone and data services 1989 Operating in Spain Operating in 25 countries Countries Revenue: 57,946 M EPS: 1.63 Telefonica has had alliances in 4 continents for many years 2000 2008 Around 149,000 professionals Around 68 million clients Fixed and mobile telephone services, data and Internet (1) EPS: Earnings per share Revenue : 28,485 M EPS (1) : 0.67 Operating in 16 countries

3 Alliances that contribute to the achievement of the millenium development gooals In collaboration with the private sector, ensure that the benefits of latest technology, in particular, those from information and communications technology, CIT are taken advantage of SOCIAL DIVIDE DIGITAL DIVIDE Revenue Development Literacy Result 2 Geographic Economic Education Health/Disability E-Government Productivity The Digital Divide is the difference between people who use ICT as part of their daily life and those who don´t have access to them and even if they do they don´t know how to use them Telecommunications is a tool to close social gaps

4 In Latin America, these alliances have been successful, not only in terms of fixed telephone services… Fixed telephone services from Telefónica in AR,CHILE, PE and Brazil (Sao Paulo) Social-economic Level Penetration when Telefónica started Penetration in 2005 A B-C D-E 45% 2% 90% 20% 107% 90% Installation Costs, in Sao Paulo, dropped from US$ 1,200 in 1997 to US$ ~38 in 2006 Installation time went from a few years to just a few days Adoption of Fixed Telephone services in Latin America Sources: ITU; Regulators Telephones per 100 inhabitants 0 3 6 9 12 15 18 19871989199119931995199719992001200320052007

5 … but also in mobile telephone and broad band services… Mobile Penetration Accesses / Population Latam Average BB Penetration Accesses / Home 100% Latam Average 25%

6 Impotant investments have been needed to launch these services. Telefonica has invested nearly 90 Billion Euros in 14 countries… June 2009 25.4 M fixes lines 126.0 M mobile 7.7 M Internet 1.7 M TV 12 21 2 2 2 2 11 1 1 21 1 Fixed competitive position Mobile competitive position 160,4 million de accesses Top investor in Latam

7 Quality programe in primary and secondary education by using CIT Programme to eradicate child labor in Latin America R+D centre, debates, increasing knowledge and advanced ICT training Programme to promote solidarity among workers QUALITY IN EDUCATION SOCIAL WORK IN EDUCATION DEBATE and KNOWLEDGE VOLUNTEERS Telefónica group's experience in setting up and developing alliances has been used in our social activities Telefónica´s total investment in Social Action (Miles ) (1) En 2007, la metodología LBG no permite contabilizar la contribución de 60.000 empleados de Telefónica a ATAM (que beneficia a personas con discapacidad). 114,700 93,339 23%

8 8 Since 2005 we have increased our coverage by 1000% … 240 2,839 11,540 117,122 X10.1 X11.8 Beneficiary children Schools The best example is Proniño: results from responsible and sustainable social actions Colombia 12.053 Mexico 14.614 Guatemala 7.800 El Salvador 4.471 Panama 2.285 Ecuador 13.307 Peru 17.345 Chile 5.029 Uruguay 5.220 Argentina 9.020 Venezuela 11.787 Nicaragua 4.500. Brazil 9.691 61,858 no-Proniño children have also benefitted 4,020 teachers receiving training Dec 2005 Jul 2009

9 9 Source: OIT; Unicef, National sources Although there are differences between the countries, child labor is still a generalized problem throughout Latin America Seriousness of child labour in the country (%) 27 23 13 9 17 6 6 11 17 5 …but also fundamental conditions for socially sustainable economic development ~ 5-17 million children working It boils down to basic human rights… Peru Colombia Guatemala Ecuador Nicaragua El Salvador Argentina Venezuela Panama Chile Uruguay Brazil Mexico 6 17 Morally and ethically unacceptable … 1 1 2 2 3 3

10 10 Production (and reproduction) factors of child labour The Education system is not prepared to handle this social scene Structural poverty Destruction of the child´s emotional environment Legal values Action to solve this problem is needed

11 11 Proniño Strategy Contribute to eradicating child labor through continuous, sustainable, quality schooling Remove the child from their situation, replace their rights and guarantee them schooling Make sure that the education corresponds to the main life opportunities Community Institutions School Family Child TOTAL PROTECTION QUALITY EDUCATION We are working for… Involved in the child´s whole environment… From an approach of joint responsibility, rights and change Family commitment Institutional commitment Community commitment

12 12 The key to changing removal to eradication is the programme's SUSTAINABILITY and the resulting changes CONDITIONS FOR SOCIAL SUSTAINABILITY: Internal :strategic vision and Telefónica´s long term commitment External: Drop implanted capacities through: IN SOCIETY: Institutional strengthening and socio-community development In the CHILD/FAMILY: Education and changes family values 123

13 13 A programme adopted as a Top Management strategy… Public presentation of Telefónica´s social committment Distrito C, Madrid, 4 of June, 2008 1

14 14 … and for our volunteers as a programme for everyone Nearly 18,000 voluntary employees in Latin America 2,850 employees taking part in the Euro Solidario programme Nearly 200 employees have spent their holidays in Proniño schools(06/09) Voluntiers from Telefónica O2 have joined the programme in 2008 More than 10,000 people taking part on Telefónica por Proniño´s volunteer´s day 1

15 15 Proniño set up a work area for socio-institutional development… So that social action generate sustainable transformations, alliances have to be made as well as developing and strengthening social workers and public and private intuitions involved in the problems of child labour Knowledge and awareness personal impact Public-private cooperation Strengthening the socio- community and institutional environment to tackle the problem 2

16 16 Example of the action Cooperation networks: Chile CODENI Consejo de Defensa del Niño DACOM Vicaría de las Pastoral Social y de los Trabajadores

17 17 Education is like a tool for social change and prevention of child labour Improve teaching methods Introduce Educared toProniño schools Awareness about child labour 2,839 schools involved in Proniño 149 Schools are already equipped with Access Centres to Educared (Aulas Fundación Telefónica) Improve school infrastructures 3 Model of Work in Schools

18 18 How Social work is managed 0508 19 x 5,5 NGOs 105 Business efficiency in social management Develop social agents Social agent virtual community in the region A successful cooperation experience with the 3rd sector Online management tool (Monitor and control matriz, Accenture) NGO social audit Proniño BDO Consulting Interactive audit with external agents Aimed at detecting weaknesses and promote improvements Action plan to increase confidence in and efficiency of NGOs 3053 social workers involved in Proniño 10,502 social workers in the Proniño NGO¨s ´which use the best methods Resources used to incorporate control software and 355 skilled social workers to use the control tool

19 19 Social and technological support for join the child support networks (Brazil,…) Work on en red a la red 4127 teachers registered in the Educared Teacher´s of Proniño who share and create educational resources together 104 NGO and 3,053 social workers who exchange experiences about best practices to eradicate child labour in 13 countries Town twinning of the Latam schools and Spain through the Educared educational platforms Experience in digital journalism from regional newspapers from the Grupo Vocento Internet and plataforms from Telefónica and FT Due to its commitment, Telefónica and Fundación Telefónica have become a networks provider, using the concepts and resources to make use of the Web 2.0 tools

20 20 Proniño is a concrete experience that develops the Public-Private-Partnerships concept for development The collaborative social action networks The nature of the action means that we have to work with the Public sector and the 3rd sector. We have also signed 200 other agreements apart from those with the NGO´s Our social action network is a network that joins everything together, regional, national and local. The Public-private alliances provide an important multiplying factor (Eg. Colombia, Ecuador,…) Promoting ethical pacts in the private sector against child labour Guarantee free value chains against child labour 4. Communication and awareness action Campaigns from twelfth of June International Proniño meetings Specific Publicity Campaigns 5. Work to continue training and good working conditions to Proniño graduates (being studied) Occupational training Work opportunities in Telefónica´s value chain

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