1. Copyright © 2013. AtHoc, Inc. All rights reserved. Common Alerting Protocol Implementation Workshop CAP in Disaster Reduction - A REAL LIFE CASE WMO, Geneva, April 24, 2013 Efraim Petel Alerting Solutions, Inc. Subsidiary of AtHoc, Inc.

2. Copyright © 2013. AtHoc, Inc. All rights reserved. Contents Description of CAP systems activation in a few cases: #1 - Hawaii during the March 11, 2011 tsunami #2 - Contra Costa County during industrial incident Missing Person Escaped Prisoner Staff Call-out #3 - Mexico during: Seismic events Volcano Eruption #4 – University System during bomb threat

3. Copyright © 2013. AtHoc, Inc. All rights reserved. Case #1 - Hawaii Tsunami March 11, 2011

4. Copyright © 2013. AtHoc, Inc. All rights reserved. HAWAII CAP SYSTEM DURING THE TSUNAMI MARCH 11, 2011

5. Copyright © 2013. AtHoc, Inc. All rights reserved. CAP ACTIVATED WARNING SYSTEM

6. Copyright © 2013. AtHoc, Inc. All rights reserved. HAWAII STATE CAP SERVER

7. Copyright © 2013. AtHoc, Inc. All rights reserved. HAWAII SIRENS

8. Copyright © 2013. AtHoc, Inc. All rights reserved. HAWAII RADIO

9. Copyright © 2013. AtHoc, Inc. All rights reserved. Case #2a – Contra Costa County, California – Industrial incident

10. Copyright © 2013. AtHoc, Inc. All rights reserved.

11. Latest large incident: August 6, 2012 Contra Costa County CAP System

12. Copyright © 2013. AtHoc, Inc. All rights reserved. 12 Agencies and Staff Alerts Public Alerts Refinery Push Button Activation Staff Text MessagesTelephone Alert CWS TerminalsComputer pop-up Emergency Alert System: Radio, TV and Cable Sirens National Weather Service Radio Internet Alert Display Portal RSS, Atom Social Media: Twitter, Facebook California Emergency Digital Information System Telephone Emergency Notification System Text Message to Cells FEMA Mobile App CCTV TIS Radio Stations CAP SERVER

13. Copyright © 2013. AtHoc, Inc. All rights reserved.

14. 14 Agencies and Staff Alerts Public Alerts Refinery Push Button Activation Staff Text MessagesTelephone Alert CWS TerminalsComputer pop-up Emergency Alert System: Radio, TV and Cable Sirens National Weather Service Radio Internet Alert Display Portal RSS, Atom Social Media: Twitter, Facebook California Emergency Digital Information System Telephone Emergency Notification System Text Message to Cells FEMA Mobile App CCTV TIS Radio Stations ASI CAP SERVER

15. Copyright © 2013. AtHoc, Inc. All rights reserved.

16. Siren Sounding

17. Copyright © 2013. AtHoc, Inc. All rights reserved. 17 Agencies and Staff Alerts Public Alerts Refinery Push Button Activation Staff Text MessagesTelephone Alert CWS TerminalsComputer pop-up Emergency Alert System: Radio, TV and Cable Sirens National Weather Service Radio Internet Alert Display Portal RSS, Atom Social Media: Twitter, Facebook California Emergency Digital Information System Telephone Emergency Notification System Text Message to Cells FEMA Mobile App CCTV TIS Radio Stations ASI CAP SERVER

18. Copyright © 2013. AtHoc, Inc. All rights reserved. Alert as transmitted by CWS

19. Copyright © 2013. AtHoc, Inc. All rights reserved.

20. 20 Agencies and Staff Alerts Public Alerts Refinery Push Button Activation Staff Text MessagesTelephone Alert CWS TerminalsComputer pop-up Emergency Alert System: Radio, TV and Cable Sirens National Weather Service Radio Internet Alert Display Portal RSS, Atom Social Media: Twitter, Facebook California Emergency Digital Information System Telephone Emergency Notification System Text Message to Cells FEMA Mobile App CCTV TIS Radio Stations ASI CAP SERVER

21. Copyright © 2013. AtHoc, Inc. All rights reserved.

22. 000 WOUS46 KMTR 070136 CEMMTR CAC013-070236- BULLETIN - EAS ACTIVATION REQUESTED CIVIL EMERGENCY MESSAGE CA CONTRA COSTA COUNTY CWS MARTINEZ CA RELAYED BY NATIONAL WEATHER SERVICE SAN FRANCISCO CA 636 PM PDT MON AUG 06 2012 SHELTER IN PLACE THE FOLLOWING MESSAGE IS TRANSMITTED AT THE REQUEST OF THE CAPCONPUBLICGW. THIS IS A MESSAGE FROM CONTRA COSTA HEALTH SERVICES. THERE IS AN EMERGENCY AT CHEVRON REFINERY. RESIDENTS IN RICHMOND. NORTH RICHMOND AND SAN PABLO. ARE ADVISED TO SHELTER IN PLACE. GO INSIDE. CLOSE ALL WINDOWS AND DOORS. TURN OFF ALL HEATERS. AIR CONDITIONERS AND FANS. IF NOT USING THE FIREPLACE. CLOSE FIREPLACE DAMPERS AND VENTS. AND COVER CRACKS AROUND DOORS AND WINDOWS WITH TAPE OR DAMPED TOWELS. MEDIA NEWS NETWORKS WILL CONTINUE TO CARRY UPDATED EMERGENCY INFORMATION. STAY OFF THE TELEPHONE UNLESS YOU HAVE A LIFE THREATENING EMERGENCY. $$ 3308219GW/IPAWSOPEN_200002 Listen to the alert message

23. Copyright © 2013. AtHoc, Inc. All rights reserved. 23 Agencies and Staff Alerts Public Alerts Refinery Push Button Activation Staff Text MessagesTelephone Alert CWS TerminalsComputer pop-up Emergency Alert System: Radio, TV and Cable Sirens National Weather Service Radio Internet Alert Display Portal RSS, Atom Social Media: Twitter, Facebook California Emergency Digital Information System Telephone Emergency Notification System Text Message to Cells FEMA Mobile App CCTV TIS Radio Stations ASI CAP SERVER

24. Copyright © 2013. AtHoc, Inc. All rights reserved.

26. 26 Agencies and Staff Alerts Public Alerts Refinery Push Button Activation Staff Text MessagesTelephone Alert CWS TerminalsComputer pop-up Emergency Alert System: Radio, TV and Cable Sirens National Weather Service Radio Internet Alert Display Portal RSS, Atom Social Media: Twitter, Facebook California Emergency Digital Information System Telephone Emergency Notification System Text Message to Cells FEMA Mobile App CCTV TIS Radio Stations ASI CAP SERVER

27. Copyright © 2013. AtHoc, Inc. All rights reserved.

29. 29 Agencies and Staff Alerts Public Alerts Refinery Push Button Activation Staff Text MessagesTelephone Alert CWS TerminalsComputer pop-up Emergency Alert System: Radio, TV and Cable Sirens National Weather Service Radio Internet Alert Display Portal RSS, Atom Social Media: Twitter, Facebook California Emergency Digital Information System Telephone Emergency Notification System Text Message to Cells FEMA Mobile App CCTV TIS Radio Stations ASI CAP SERVER

30. Copyright © 2013. AtHoc, Inc. All rights reserved.

31. 31 Agencies and Staff Alerts Public Alerts Refinery Push Button Activation Staff Text MessagesTelephone Alert CWS TerminalsComputer pop-up Emergency Alert System: Radio, TV and Cable Sirens National Weather Service Radio Internet Alert Display Portal RSS, Atom Social Media: Twitter, Facebook California Emergency Digital Information System Telephone Emergency Notification System Text Message to Cells FEMA Mobile App CCTV TIS Radio Stations ASI CAP SERVER

32. Copyright © 2013. AtHoc, Inc. All rights reserved.

33. Text Message Cell Phone Broadcast Staff Text Messages National Weather Service, Radio Internet Alert Display Portal, CWS, RSS, Atom Social Media: Twitter, Facebook Mobile App CCTV TIS Radio Stations Telephone Alert California Emergency Digital Information System Telephone Emergency Notification System 33 Staff Alerts Public Alerts ASI CAP SERVER Refinery Activation Push Button and Terminal CWS Terminals Computer pop-up Outdoor Sirens Emergency Alert System: Radio, TV and Cable

34. Copyright © 2013. AtHoc, Inc. All rights reserved. Geographically targeted, text-like Wireless Emergency Alerts to the public. No registration, residents and visitors alerted Not backlogged during times of emergency when wireless voice and data services are highly congested.

35. Copyright © 2013. AtHoc, Inc. All rights reserved. 35 Agencies and Staff Alerts Public Alerts Refinery Push Button Activation Staff Text MessagesTelephone Alert CWS TerminalsComputer pop-up Emergency Alert System: Radio, TV and Cable Sirens National Weather Service Radio Internet Alert Display Portal RSS, Atom Social Media: Twitter, Facebook California Emergency Digital Information System Telephone Emergency Notification System Text Message to Cells FEMA Mobile App CCTV TIS Radio Stations ASI CAP SERVER

36. Copyright © 2013. AtHoc, Inc. All rights reserved.

38. Case #2b – Contra Costa County, California. Missing Person

39. Copyright © 2013. AtHoc, Inc. All rights reserved.

41. Case #2c – Contra Costa County, California. Escaped Prisoner

42. Copyright © 2013. AtHoc, Inc. All rights reserved.

44. FACEBOOK

45. Copyright © 2013. AtHoc, Inc. All rights reserved. TWITTER

46. Copyright © 2013. AtHoc, Inc. All rights reserved. Case #2d – Contra Costa County, California - Staff Mobilization

47. Copyright © 2013. AtHoc, Inc. All rights reserved.

48. Case #3a – Mexico during earthquake incidents

49. Copyright © 2013. AtHoc, Inc. All rights reserved. December 10, 2011, 19:47:25 local time Major EQ 110 miles from Mexico City Warning System activated at 19:48: 04 Arrival of EQ wave: 12 seconds after activation In this case: Alert activation: <1 second Human react in: 2-4 seconds Response time: >7-9 seconds CASE STUDY IN MEXICO CITY 12 sec

50. Copyright © 2013. AtHoc, Inc. All rights reserved. ALL HAZARD ALERT RADIO

51. Copyright © 2013. AtHoc, Inc. All rights reserved. WHAT GOOD IS A FEW SECONDS? Drop-cover-hold 01234567 Shut off a gas valve Pause a Lasik eye-laser Stabilize a surgery patient Move away from a stove Stop a punch press EQ DETECTION / WARNING Close a fume hood Halt an escalator Seconds after detection Recall an elevator Immobilize a conveyor belt 51 EQ ALERT RADIO ACTIVATION Start automated processes 01234567 Seconds after warning 8

52. Copyright © 2013. AtHoc, Inc. All rights reserved. Case #3b: Mexico – Volcano Alert

53. Copyright © 2013. AtHoc, Inc. All rights reserved. Erupcion Volcanica Se informa a la poblacion del Valle de Mexico que el volcan Popocatepetl hizo erupcion a las 16:35 horas del dia de hoy arrojando material incandescente a 10 KM del crater asi como grandes emisiones de ceniza la cual se espera sean esparcidas en todo el Valle de Mexico, esto, sin provocar mayores danos a la poblacion Se pide a todos los habitantes del valle de Mexico, no arrojar estas cenizas en las coladeras, asi como no barrerlas con aguas si no unicamentecon escoba. Cualquier anomalia o emergencia referente a esta situacion por favorcomunicarlo a Proteccion Civil

54. Copyright © 2013. AtHoc, Inc. All rights reserved. Case #4: Texas A&M University – Bomb Threat

55. Copyright © 2013. AtHoc, Inc. All rights reserved.

59. 59

60. Copyright © 2013. AtHoc, Inc. All rights reserved.