Presentation on theme: "Telephone Options for People with Hearing Loss"— Presentation transcript:
1Telephone Options for People with Hearing Loss Hearing Technology Resource SpecialistSeptember 27, 2012
2Topics for Today Helpful terminology Land-line phone options Coupling devicesCell phones for people with hearing lossCell phones for SeniorsCaptioned phones
3Helpful Terminology Hearing Aid Compatible The Telephone Coil (T-COIL) Coupling devicesBluetooth
4Hearing aid Compatible A telephone is hearing aid compatible if it contains a telecoil (t-coil) that detects, or is compatible with, a similar t-coil in the hearing aid.
5Coupling DevicesSome coupling devices work with a t-coil in the hearing aid.HeadphonesNeckloopEar HooksEar BudSilhoutte
6The Telephone Coil (T-COIL) The t-coil in a hearing aid is a small electromagnetic induction coil (wire).When two wires are close (phone or coupling device), an electromagnetic field is created.The hearing aid converts the electromagnetic field to sound.When using a t-coil, the voice of the person speaking into the microphone is the only sound that is amplified.
7What is Bluetooth?A radio frequency signal with limited distance – approximately 30 feet.Provides wireless, hands-free phone/cell phone communication.It is an encrypted signal which, when paired to a transmitter such as a phone or computer, changes signals frequently to prevent interference with another Bluetooth device.
8Examples of Cell Phone Connectors BluetoothNon Bluetooth
9Land-line Phone Options for People With Hearing Loss Corded/CordlessAmplification 25-60dBVolume/Tone controlHearing aid compatibleVisual ringer alertSpeaker phoneAdjustable ringer volume/toneBuilt in answering machineJack for coupling deviceBed shaker
10Captioned Phones - CapTel Users enjoy natural telephone conversations, and can check the captions for added clarityCan turn off the captions feature to use it as a traditional telephoneCaptions appear nearly simultaneously with the spoken wordsIncludes an amplified handset and tone control for clarity
11Other CapTel Web CapTel Mobile CapTel Need compatible Smartphone Hands free headsetAccount with a CapTel providerPhone calls can be made and received, using any phone.Captions of the call are viewed in the Internet browser window on a computer
12CapTel 800iWoman on phone with “people calling you simply dial your number directly” arrow to phoneline 1 with “direct call”. Arrow from phone line1 to “Your CapTel 800i Phone”. Arrow from CapTel Phone to “high speed internet”. Arrow from high speed internet with “Automatic Connection to Captioning Service” and woman with headset and “captioning Service”. Arrow from woman back to the high speed internet and then to the phone.
13Caption Call Phone Dial and receive calls as always 7” display screen with adjustable textSet up phone anywhere in homewith wired or wireless Internet connectionAdjustable ringer or handset volume and frequencyTelecoil loop connection for hearing aids with a telecoil option
14Phones With Special Appeal for Seniors - Jitterbug Large screen displayVolume controlReduced background noiseBluetooth & Caller ID enabledPre-programmedNo contractM4/T4 Hearing aid compatibleService as low as $14.99/month
15Phones With Special Appeal for Seniors, Clarity Pal Adjustable tone control2" LCD color display with large, easy-to read charactersHigh quality speakerphone for hands free conversationsSend and receive SMS text messagesOne-touch emergency button on backBluetooth™ wireless technologyLoud, vibrating and flashing visual ringersHearing aid compatible
16Cell phones as an option for people with hearing loss Speaker phoneVolume controlVibrating ringerTelecoil compatibilityBluetoothTextingTTY, for those who prefer itCaptioned phone callsPort for coupling devicesApps that make information otherwise inaccessible, accessibleFace-to-face communication for speech readingVoice-to-text transcriptionVideo Conferencing
17Facts about cell phone use in the United States In February of 2012, nearly 50% of the population surveyed owned smart phones [android and iPhone]Only 12% of the people surveyed did not own a cell phoneIn 2010, Smartphone shipments surpassed PC shipments
18Cell Phones as Only Phone More than 3 of every 10 American homes (32%) had only wireless telephones during the first half of 2011Younger people are more likely to live in homes with wireless telephones = 58% for adults aged 25–29The percentage of adults living in households with only wireless telephones decreased as age increased beyond 35 years:34% for adults aged 35–4422% for adults aged 45–648% for adults aged 65 and overLow-income homes and those in poverty are more likely to be wireless-only homesBased on a survey by the Centers for Disease Control and Prevention's National Center for Health Statistics
19Hearing Aid Compatibility & Wireless Handset Devices Digital wireless telephones sometimes cause interference due to electromagnetic energy emitted by the phoneFederal law requires that a certain percentage of wireless phones manufactured by wireless companies meet or exceed American National Standards Institute (ANSI) standards.
20Determining if the cell phone work with hearing aids or CI Hearing aids operate in one of two modes:Acoustic coupling – the cell phone microphone works with the microphone in the hearing aid Look for:M3 = Handset microphone satisfies ANSI standardM4 = Handset microphone exceeds ANSI standardTelecoil inductive coupling – only picks up an electromagnetic signal from the telephone. Look for:T3 = Handset satisfies ANSI standardT4 = Handset exceeds ANSI standard
21Labeling Requirements Packages containing hearing aid-Compatible handsets must:Be explicitly labeledInclude detailed information in the package or product manualPost information about hearing aid-compatible handsets on their websites.
22Hearing Technology Resource Specialists (HTRS) A Part of Michigan’s Assistive Technology ProgramTeam of trained volunteersConduct comparison demos for people with hearing lossProvide training
23Possible Funding Sources Phone resourcesNonprofits and AssociationsGovernment AgenciesLocal ProgramsLoan Programs
24Phone Resources Weitbrecht Communications Reduced rates for Michigan residents for Captel phoneRequires phone serviceRequires high-speed internet accessTelecommunication Relay Services (TRS)Allow people with hearing and speech disabilities to place and receive callsNo cost to user
25Nonprofits and Associations Audient AllianceHear NowFirst Hand FoundationDisabled Children’s Relief FundThe Hike Fund, Inc.Foundation for Sight and Sound-Help America Hear ProgramAmerican Association of Retired Persons(AARP)
26Government Agencies Michigan Rehabilitation Services May assist with a portion of cost of hearing aidsHearing loss must be interfering with job performance or securing jobVeterans AdministrationMay assist with cost of hearing aids/servicesMust have documented service related hearing loss
27Local Programs Health Centers for Children Speech and Hearing Centers Older Adult OrganizationsOrganizations for Deaf and Hard-of-Hearing PeopleReligious OrganizationsHearing Aid Banks
28Loan Programs Michigan Assistive Technology Loan Fund Low interest loans for hearing aids and other ATProgram administered by United Cerebral Palsy of MIA Part of Michigan’s Assistive Technology ProgramMust be a resident of MichiganCare CreditProvides no interest loans for hearing aids up to 18 monthsInterest charged in full if not paid within grace period.Hearing Aid DispenserUsually offered only at larger companiesMust have good credit history
29Final Thought"Being able to make and receive phone calls on my own is empowering and gives me a sense of freedom... and it impacts my sense of self-worth." -- Ann Liming-2012