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Bell Labs: Research, Development, and Innovation in a Monopoly Sheldon Hochheiser, 73 Archivist and Institutional Historian, IEEE Former Corporate Historian.

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Presentation on theme: "Bell Labs: Research, Development, and Innovation in a Monopoly Sheldon Hochheiser, 73 Archivist and Institutional Historian, IEEE Former Corporate Historian."— Presentation transcript:

1 Bell Labs: Research, Development, and Innovation in a Monopoly Sheldon Hochheiser, 73 Archivist and Institutional Historian, IEEE Former Corporate Historian AT&T

2 Bell Telephone Laboratories: the top industrial research lab of the 20 th Century. Three of Bell Labs eleven Nobel Laureates: Clinton Davisson (1937) (l) William Boyle and George Smith (r) (2009)

3 Some major Bell Labs innovations The Vacuum Tube Amplifier (1915) Electrical Sound Recording (1924) Broadband Coaxial Cable (1929) The Transistor (1947) The Solar Cell (1954) Transoceanic telephone cables (1956) Communications Satellites (1962) Touch-Tone Telephones (1963) Electronic Switching (1965) Information Theory (1948) Digital Transmission Systems (1962) Charged-Coupled Device (1969) Unix (1971) Bell Lab, Murray Hill NJ, 1959

4 Science and Technology in Corporate America Why Research and Development? The institutionalization of R&D. In-house R&D as a business strategy. Offense and defense. Owning a collection of patents. Taking the long view. Incremental improvements.

5 The Context: The Innovative Monopoly AT&T logo, 1939 AT&T was for most of the 20 th century a U.S. sanctioned monopoly. AT&T General Departments. AT&T Long Lines. Western Electric. Local Bell Operating Companies. Bell Labs. It is a cliché that monopolies dont innovate; AT&T did.

6 Alexander Graham Bell, 1876 AT&T: A company and industry founded on innovation

7 The Telephone Patent, 1876

8 Early multiple switchboard Charles Scribner of Western Electric–inventor of the multiple switchboard; holder of 500 patents. Serving more subscribers required ever more sophisticated switchboards. Switching Innovations

9 There were parallel improvements in both transmission and telephone instruments. AT&T Long distance routes, 1892

10 The First Competitive Era YearPer 1000 population Telephones (1000s) YearTelephones (1000s) Per 1000 Population , , , , , Telephones in use, U.S., The telephone spread rapidly after Bells patents expired in Over 6,000 independent telephone companies started within the decade. Bells market share dropped from 100 % to 50%, but the size of its subscriber base increased 700 %.

11 AT&T advertising brochure, 1895

12 Loading Coils, placed on the line according to mathematics worked out by AT&Ts George Campbell in 1899, reduced attenuation, making longer lines possible. Theory independently developed by Prof. Michael Pupin at Columbia. AT&T bought Pupins patent rights, rather than litigate. Can be used to either allow longer lines or use of thinner wire on existing lines. New York-Denver line, 1911 the technical limit of a loaded line. Loading Coils. Loading Coils, 1899

13 Theodore Vail Theodore Vail returned as President of AT&T in Vail campaigned to convince the American government and public that the telephone was a natural monopoly, which should be run by AT&T. He suggested that since competition was not appropriate for the telephone, regulation was the correct substitute. Theodore Vail, President AT&T,

14 AT&T advertisement, 1908

15 The Kingsbury Commitment, 1913 Monopoly Accepted

16 Implications The Bell System embraced a service ethos, as did its regulators. The Bell system was regulated by multiple agencies; interstate services ( Long Lines) by the federal government; intrastate services (local telephone operations) by the states. One principle on both levels was rate of return. Hence, R&D expenditures could be rolled into the rate base. AT&T provided the United States with the best and most extensive telephone service in the world. And thus the monopoly was maintained

17 John J. Carty Vail decided in 1908 that a transcontinental telephone line was AT&Ts highest technical priority. Vail focused R&D expenditures on this area. AT&Ts chief engineer was John J. Carty, who back in the 1880s had made some of the key innovations that made early long distance lines possible. Carty knew that a 3000 mile telephone required a scientific breakthrougha way to amplify the electrical signal Carty announced the goal. publicly in John J. Carty, Chief Engineer AT&T,

18 Dr. Harold Arnold. Carty asked Dr. Robert Millikan of U. Chicago to recommend a bright young physicist. Millikan sent him one of his students, Dr. Harold Arnold, who began work in in 1911 in the Western Electric Engineering Dept.

19 Lee de Forest, 1907, inventor of the Audion, the three element vacuum tube, which he used as a radio wave detector. It could do a small amount of amplification. He brought it to AT&Ts attention in The Audion

20 The Audion and the high-vacuum tube repeater

21 Last pole, transcontinental telephone, Wendover UT, June 17, 1914 Bell opens transcontinental telephone service, New York, January 25, 1915 Transcontinental Telephone Service, 1915

22 Lesson Learned: Bringing research in-house paid off. Vail at the transcontinental opening, Jekyll Island, GA, 1915.

23 Air-to-Ground 2 way radio, 1918 Condenser Microphones Loudspeaker Systems Radio Electrical Sound Recording Sound Motion Pictures Hearing Aids Quartz Clock Television Radar The Vacuum Tube Had Many Applications

24 Bell Labs established as a separate subsidiary, West St., New York City, Bell Labs Headquarters

25 Telephone installation, Atlanta, 1925 Universal Mission, Universal Service

26 We found ourselves [after recovering from the interruptions of the World War] once more on the track so we could go on about our business which is furnishing telephone service to the people of this country. I did a lot of thinking as to where we were to go from here. It seemed to me that on the technical side of the business that we hadnt anywhere near reached the limit of what we could do. If we were to look forward and try to picture the technical millennium, it might be something like this: You would be able to pick up a telephone and talk to anybody anywhere just as quickly as you can talk to anyone across the street by telephone today, and do it for a very reasonable cost -- AT&T President Walter Gifford, 1928

27 We pioneered again in having research and development carried on in a central organization. This insured progress in spite of the fact that competition in the usual sense of the wordsuch competition which is assumed to be essential to progresshas been largely absent. --Walter Gifford, 1939 Walter Gifford, President AT&T,

28 Research and Development Research and Development is not always a linear process. Bell Labs undertook fundamental research in areas where a breakthrough might lead to applications. Bell Labs also undertook more focused development projects to directly improve the telephone system. Bell Labs set technical standards for the Bell System. Absent competition, Bell Labs and AT&T took the time to get a innovation right (as an engineer would define right), and put innovations in place is a measured way to insure robustness, and to protect depreciation. Bell Labs did government R&D. Telephones, 1907 and 1939

29 John Bardeen, William Shockley, Walter Brattain, 1948 Innovation: The Transistor

30 Problems to be solved Electromechanical automatic switches were building-sized machines with tens of thousands of moving parts that needed maintenance and wore out. Vacuum tubes amplifiers gave off heat, were somewhat fragile, and wore out. Were there in the long term better solutions? A small portion of a Panel Switch, Chicago, 1938.

31 Mervin Kelly, Bell Labs Vice President for Research, started the solid state research program, 1936.

32 Russell Ohl, inventor of the p-n junction diode (1940)

33 The first transistor, 1947

34 Generations of miniaturization Research to development to commercial production

35 The first transistor radio, 1954 Bell Labs freely licensed transistor technology

36 Innovation Electronic Switching Section of a large electromechanical switch: No. 1 Crossbar, New York City, 1938

37 Morris IL field trial of electronic switching,

38 Installation of the first electronic central office, 1 ESS #1, 1965

39 Electronic Switching for NORAD, Cheyenne Mountain, CO, 1965

40 Control console of the first 4ESS digital switch, Chicago 1976

41 Innovation : The Solar Cell Solar battery inventors, Gerald Pearson, Daryl Chapin and Calvin Fuller

42 D. E. Thomas tests a solar-cell-powered radio transmitter, Murray Hill, 1954

43 Solar cells powering a rural telephone line, Americus, GA 1955

44 Innovation: Communications Satellites John Pierce with traveling wave tube.

45 Echo Satellite, 1960

46 Telstar, 1962

47 Telstar Ground Station, Goonhilly, Cornwall, UK

48 First live transatlantic television

49 Innovation: Information Theory Claude Shannon

50 Shannons classic paper, 1948

51 First digital transmission system, T-1, Chicago, 1962

52 A strand of optical fiber, as used in the first generation of fiber-optic transmission systems, 1980s.

53 Universal Service Achieved Year% % Percent of households with telephone service, By the end of the 1960s, both AT&T and the Federal Communications Commission had come to believe that the long agreed goal of Universal Service had been achieved.

54 Advertisement, Picturephone commercial field trial, 1970 The Picturephone

55 Why did the Picturephone fail? 3.AT&T never thought to ask if people wanted to be routinely seen when on the telephone. 4.It proved to be a new service, rather than an extension of telephony. 1.Cost 2.A networked technology discourages early adoption

56 What Makes for a successful Industrial R&D Lab? A corporate culture that values innovation Steady adequate funding Willingness to undertake a long view Good management that can Select projects with high potential payoff Balance the needs and interests of the corporation to those of its researchers. Knowing the right amount of rope. Balance of research and development

57 Microwave relay tower, Adams TX, 1967 Technological innovations weakened the logic of natural monopoly. Decline and Fall of the Monopoly

58 MCI Building, Washington, 1978 Would-be competitors arose to exploit the newer technologies, the changing regulatory and political climate, and the American body politics dislike of monopolies.

59 Prediction of doom With a 1982 agreement to settle the 3 rd Anti-trust suit brought against AT&T, the monopoly ended, and a new era in telecommunications began.

60 Regional Bell Operating Companies, Eight Companies Out of One. The new AT&T: Long Lines, Western Electric and Bell Labs.

61 Coda: Bell Labs after the Monopoly Bell Labs/Lucent US Headquarters, Murray Hill NJ, 1997.

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