Presentation is loading. Please wait.

Presentation is loading. Please wait.

GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com LEADERSHIP OF COMPLEX ORGANIZATIONS Presentation to: Norwich University Todd Lecture.

Similar presentations


Presentation on theme: "GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com LEADERSHIP OF COMPLEX ORGANIZATIONS Presentation to: Norwich University Todd Lecture."— Presentation transcript:

1 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com LEADERSHIP OF COMPLEX ORGANIZATIONS Presentation to: Norwich University Todd Lecture Series June 11, 2013 BARRY R. McCAFFREY GENERAL, USA (RETIRED) 211 N. Union Street, Suite 100 Alexandria, VA 22314 brm@mccaffreyassociates.com 703-519-1250 1 of 13

2 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com BIOGRAPHY OF GENERAL BARRY R. McCAFFREY, USA (Ret.) 2 of 13

3 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com AUTHORITY POWER. (Hire-Fire-Promote-Compensate) EXPERT POWER. (Judgment and Experience Produce Success) REFERENT POWER. (Does your team see you as a positive example) LEADING DURING CRISIS 3 of 13

4 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com LEAD YOUR SUBORDINATES. CONNECT THE TEAM HORIZONTALLY. REINFORCE YOUR SENIOR LEADERSHIP. THREE DIMENSIONS OF LEADERSHIP 4 of 13

5 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com WHEN IN CHARGE…TAKE CHARGE. DEVELOP A PLAN. MANAGE DOWN ONE LEVEL…SEE DOWN TWO. DONT EVER BE SATISFIED. GO FIRST. FACTORS OF EFFECTIVE LEADERSHIP 5 of 13

6 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com THEORY X? (Pain Avoidance – goal disconnect between mission and individual) THEORY Y? (Success drives individual – pride links individual to mission) LEADERSHIP ASSUMPTIONS ABOUT PEOPLE 6 of 13

7 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com COGNITIVE DISSONANCE – AUDIENCE FILTERS OUT THE LEADERS MESSAGE. (Use the right language – common values and link to the past) PREVENT AUDIENCE CHANGE OF PERCEPTION OF THE LEADER. (Sell the messenger and then the message) SELL THE REWARDS OF ACCEPTING CHANGE. (We are solving your problems not mine) ALL CHANGE BOTH GOOD AND BAD – IS RESISTED WITH EQUAL INTENSITY 7 of 13

8 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com FORGET THE MBA MODEL…NOT NUMBERS BUT OUTCOMES. FOCUS ON THE CUSTOMERS. BACKWARD PLAN THE BUSINESS CONCEPT (PEOPLE, RESOURCES, PLAN, TIME) HOW DID WE GET TO THE OUTCOME? DONT DO PERFECT WORK – ISSUE SIMPLE MISSION AND WARNING ORDERS TO YOUR SUBORDINATES IMMEDIATELY. DE-CENTRALIZE – GIVE RESOURCES, AUTHORITY, AND ACCOUNTABILITY TO YOUR SUBORDINATE TEAM LEADERS. WHO IS IN CHARGE? LEADERS ORGANIZE – DONT THEORIZE 8 of 13

9 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com BE IN GOOD PHYSICAL SHAPE. (overweight, alcohol, tobacco, exercise) GET 3 1/2 HOURS OF SLEEP, EAT TWO MEALS, READ. REMEMBER YOUR HONOR. (What would your Mom say?) AT RETIREMENT – HOW WILL YOU BE VIEWED BY YOUR FAMILY AND THE RISING LEADERSHIP? TAKE CARE OF YOURSELF! 9 of 13

10 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com **All data retrieved from the CIA World Fact Book - 2012 PUTTING A VALUE ON AMERICA Trillions Thousands 10 of 13

11 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com Source: The Gallup Organization, Poll dated June 7-10, 2012 13% 21% 25% 37% 41% 44% 56% 75% 20% Congress Television news Banks Newspapers Public Schools Supreme Court President Religion Police US Military 0% 40%60%80% 29% THE AMERICAN PEOPLE: A CRISIS OF CONFIDENCE IN INSTITUTIONS Medical System 11 of 13

12 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com TEN LEADERSHIP LESSONS The difference between being selected as Chairman/CEO or Vice-President. The only consistent trait of very successful leaders. The relative power of reward and punishment. Invest in technical expertise and leadership development – the same as financial controls, marketing, capital investment. Decentralize authority, resources, time, and accountability to subordinate commanders. Units do what the commander checks. Listen to your boss – you may be about to learn something. Be careful about competition among subordinate elements using comparative metrics. The leader must not share his worst fears with the troops. Lessons from Colin Powell – Honor the first line workers. 12 of 13

13 GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com LEADERSHIP INSIGHTS – SPEAKING FROM EXPERIENCE Changing a leadership culture cannot be dictated from above. Dont ask people for more than they can do. Develop sensible financial controls or someone will steal the money 100% of the time. Teach integrity…set the example…always have compassion. Only try one major new initiative at a time. You cannot borrow a leadership style that does not fit you. Dealing with the international community – follow the rules your mother taught you. Being out front can be risky. Be candid in addressing a personal leadership confrontation but do not lay all your cards on the table – especially in writing. If you are a drunk - well never put you in charge. How to easily run large, complex organizations. Realistic training and rehearsal of procedures will absolutely predict crisis behavior. How to successfully execute complex plans. You cannot lead if the troops have not granted you their trust. When you screw up – aggressively accept personal responsibility. Embrace diversity. Communications – use the right words. Stay scared -- and get in the first punch. Only be transparent with a lawyer you are paying. Do not forget obedience. 13 of 13


Download ppt "GEN Barry R. McCaffrey, USA (Ret.) June 2013 www.mccaffreyassociates.com LEADERSHIP OF COMPLEX ORGANIZATIONS Presentation to: Norwich University Todd Lecture."

Similar presentations


Ads by Google