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Communicating Bad News
Our Situation State the bad news Be clear, dont try to obscure the situation
How did this Happen? Any relevant history, facts, or strategies Original assumptions that are no longer valid
Alternatives Considered Present alternative courses of action Discuss pros/cons of each
Recommendation or Decision State the recommended course of action or decision Discuss how recommendation addresses the problem Discuss how plan will address hardships resulting from action
Our Vision for the Future Reaffirm your goals Set expectations for the future Set a time for expected results
Summary Key Points to remember that will give audience confidence or improve moral
Recommending a Strategy Ideas for Today and Tomorrow.
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FEASIBILITY REPORTS WHAT IS A FEASIBILITY REPORT? A feasibility report assesses if an idea or plan is practical based on specific criteria. Variety of.
Ugba 106 Marketing David Robinson faculty.haas.berkeley.edu/robinson/ugba106 ugba 106 Marketing © D. Robinson, 2010 Week 4 Case Class: Suggested Format—Group.
Why Model? By the way …. A model is a representation, abstraction, or a simulation of a phenomenon that we are trying to understand.
/0604 © Business & Legal Reports, Inc. BLR’s Training Presentations Effective Decision-Making Strategies.
Problem Solving Decision Making Conflict Resolution
BE NICE TO OTHERS. IF SOMEONE IS NOT NICE TO YOU Try to stay calm and look as confident as you can.
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McGraw-Hill/Irwin PPT Module 11 Negative Messages ©2007, The McGraw-Hill Companies, All Rights Reserved.
The Seven Point Plan. Client History (or subject background) Shows you've done your homework and sets the scene Market Trends (or relevant facts about.
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Review 3 Documents In groups of 2-3, highlight things students must know and be able to do in the 21 st Century Select a speaker to share your items with.
Screen 1 of 20 Reporting Food Security Information Reporting for Results Learning Objectives At the end of this lesson you will be able to: understand.
Welcome to class! Get out a pen or pencil and paper Get out a pen or pencil and paper We’re going to watch a brief news video about a high school football.
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Project Report. Suggested TOC Executive Summary Project Background and Assumptions Vision and Mission Statements Objectives SWOT Analysis Recommended.
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How do I write a proper case study analysis?. What is the Case Study Model? The Case Study Model is to prepare senior students to interpret and analyze.
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Feasibility Report Feedback Executive Summary What is the objective of an Executive Summary?
Decision Making & Refusal Skills. Decision Making Warm Up: When was the last time you made an important decision? Warm Up: When was the last time you.
CRITICAL THINKING The Discipline The Skill The Art.
Presentation skills 1 Group work: discussion and presentation on the topic Qualities to Work in a Care Home 1)suppose you are volunteers in a care home.
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Basic Financial and Economic Concepts. Wants and Needs Wants – Things that you do not have to have to survive, but would like to have. – Examples: bike,
REMEMBERING : (Can you recall information?) What happens after…? How many…? What is…? Who was it that…? Can you name...? Find the meaning of… Describe.
Think Future: Year 10 Introduction to Lesson 9 Working abroad.
T HE C HARACTERISTICS OF A RGUMENT Things to think about when writing your persuasive essay.
Name of career Your name. Essential Question Do I want to be a name of career (use a fact or a question to get audience attention)
Samsara. Recap So far we have been looking at the way Buddhists see human life, the Human Condition. Life is Suffering (1st Noble Truth) The cause of.
DEFINITIONS COALITION: Organizations working together in a common effort for a common purpose in order to make more effective and efficient use of resources.
What is a case? A written description of a business situation or problem Provides factual information about a company’s background ○ organizational.
1 (c) Copyright 2011 Mortensen Consulting Group LLC Session #4 Strategic Management Dr. Mark H. Mortensen Sessions 211 and 212 M-W PA 407.
©2007 McGraw-Hill Ryerson Limited. All rights reserved. MODULE 12 Negative Messages.
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