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Www.IFSWORLD.com. PARADIGM SHIFT IN MRO FOR AEROSPACE USING IT SOLUTIONS © 2009 IFS NILESH KUMAR PRACTICE HEAD – AEROSPACE & DEFENCE IFS SOLUTIONS INDIA.

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Presentation on theme: "Www.IFSWORLD.com. PARADIGM SHIFT IN MRO FOR AEROSPACE USING IT SOLUTIONS © 2009 IFS NILESH KUMAR PRACTICE HEAD – AEROSPACE & DEFENCE IFS SOLUTIONS INDIA."— Presentation transcript:

1 www.IFSWORLD.com

2 PARADIGM SHIFT IN MRO FOR AEROSPACE USING IT SOLUTIONS © 2009 IFS NILESH KUMAR PRACTICE HEAD – AEROSPACE & DEFENCE IFS SOLUTIONS INDIA nilesh.kumar@ifsworld.com +91 9810050404

3 INTRODUCTION © 2010 IFS

4 GLOBAL PRESENCE © 2010 IFS GLOBAL PRESENCE COUNTRIES 50 NET SALES US$ 341 M EMPLOYEES 2,700 CUSTOMERS 2,000 LANGUAGES 20

5 IFS AT A GLANCE © 2009 IFS 5 OVERVIEW IFS OVERVIEW A leading global provider of end-to-end software solutions - applications: ERP, SCM, CRM, PLM, CPM, EAM, MRO, Projects Founded in 1983 - headquarters in Linköping, Sweden - Listed on the Stockholm stock exchange Some 2000 customers and some 830,000 users of IFS Applications Represented in more than 50 countries Strong Knowledge, Skills and Technical transfer strategy for our solutions

6 IFS APPLICATIONS 6IFS OVERVIEW IFS FOUNDATION1 TECHNOLOGY AND ARCHITECTURE BUSINESS PERFORMANCE BUSINESS REPORTING ECO-FOOTPRINT MANAGEMENT DOCUMENT MANAGEMENT BUSINESS MODELER QUALITY MANAGEMENT CASE MANAGEMENT ACCOUNTING RULES IFS BUSINESS ENABLERS SYSTEM INTEGRATION & WEB SERVICES EVENT MANAGEMENT MOBILE & WIRELESS SERVICES PERSONAL PORTAL COLLABORATIVE SOLUTIONS IFS FINANCIALS GENERAL LEDGER CONSOLIDATED ACCOUNTS FIXED ASSETS ACCOUNTS RECEIVABLE ACCOUNTS PAYABLE CASH FLOW BUDGET MANAGEMENT eINVOICE IFS DISTRIBUTION INVENTORY PURCHASING SUPPLIER SCHEDULES CUSTOMER ORDERS CUSTOMER SCHEDULES INVOICING DEMAND PLANNING IFS MAINTENANCE EQUIPMENT MONITORING EQUIPMENT METERING OVERALL EQUIPMENT EFFECTIVENESS WORK ORDER PREVENTIVE MAINTENANCE SCHEDULING & RESOURCE ALLOCATIONS PROCESS AUTOMATION INTEGRATION VEHICLE INFORMATION MANAGEMENT COMPLEX MRO IFS HUMAN RESOURCES PAYROLL ADMINISTRATION TIME & ATTENDANCE EXPENSE MANAGEMENT TRAINING MANAGEMENT EMPLOYEE DEVELOPMENT & CERTIFICATIONS RECRUITMENT SELF-SERVICE IFS MANUFACTURING SHOP FLOOR REPORTING COSTING SHOP ORDER REPETITIVE PRODUCTION BATCH PROCESS MAKE | CONFIGURE | ASSEMBLE TO ORDER ENGINEER TO ORDER MAKE TO PROJECT CONSTRAINT-BASED SCHEDULING MULTI-SITE PLANNING IFS ENGINEERING PDM CONFIGURATION ASSET DATA MANAGEMENT ENGINEERING CHANGE MANAGEMENT PROJECT DELIVERY IFS SALES & SERVICE SALES & MARKETING WEB STORE SALES CONFIGURATOR CALL CENTER FIELD SERVICE SERVICE CONTRACT MANAGEMENT IFS PROJECTS PROJECT MANAGEMENT PROJECT BUDGETING PROJECT PLANNING RISK MANAGEMENT SUB CONTRACT MANAGEMENT SALES CONTRACT MANAGEMENT PROJECT REPORTING

7 IFS SOLUTIONS – FOCUS © 2010 IFS INDUSTRIES IFS OVERVIEW AEROSPACE & DEFENSE AUTOMOTIVE CONSTRUCTION, CONTRACTING, & SERVICE MANAGEMENT MANUFACTURING PROCESS RETAIL & WHOLESALE UTILITIES & TELECOM

8 8EXAMPLES OF CUSTOMER SUCCESS STORIES IFS IN AERSOPACE A FEW EXAMPLES © 2011 IFS Lufthansa Technic Qantas

9 CRITICAL BUSINESS ISSUES / CHALLENGES © 2009 IFS

10 THROUGH LIFE SUPPORT © 2009 IFS 10 THE A&D CHALLENGE Potential for Cost Reduction Initial Procurement reform - potential for major savings Efficient in-use management - greatest potential Improved in-Service support - driver of Logistics efficiency/cost saving Management Effort - equipment programmes spend most on in-service issues Designed-in - embedded costs are committed well before equipment is delivered Supportability - focus should be on designing supportability into equipment Design Stage - best chance to reduce support costs is at the design stage 15% on Concept/Assessment/Design.....but.....85% In-Service 70% of whole life cost in support Industry are best placed to design in Supportability into their equipment

11 CRITICAL BUSINESS ISSUES © 2009 IFS 11 COMMERCIAL AVIATION Commercial aviationA market of great volatility and tremendous interdependencies. In light of todays increasing competition and mounting cost pressures, operators need to: Optimize aircraft utilization to maximize revenue Contain operational and labor costs, including MRO activities, among others Continue to ensure A/C safety and regulatory compliance To meet these goals, operators demand consistently reliable service with increasingly leaner budgets, resulting in two overriding CBIs for MRO shops: Being able to provide quick turn times at competitive rates Reducing their own operational costs

12 DEFENCE SPECIFIC CHALLENGES © 2009 IFS 12 MAINTAINING OPERATIONAL EFFECT Extended use of Defence equipments - Typically used from 10 to 30 years and significantly increased equipment complexity Challenging Defence Budgets - Problem enhanced through credit crisis Need to manage resources better by integration of Finance and HR Capabilities - Defence resources (especially trained people) are scarce and increasingly expensive Need to manage resources and skills better due to increased regulatory requirements - A particular problem with aircraft maintenance Impact of Operational tasking (Increased) - Major transformation in global Defence Forces with more flexible roles and increased tasking Impact of Operational tasking (Operational Readiness) - Increased need for high agility and operational readiness against unspecified forces Increased demand for MOD/DOD process efficiency - Generally driven be government demand

13 © 2009 IFS 13 Success depends on a partnership between Industry and an Operator/MOD/DODs Information is key enabler Information needs of Operator/MOD/DOD/Industry change Shared Data is Critical To understand risks in contracting and bidding To exploit benefits (improve availability & efficiency, cost savings & profit) To establish trust DERIVED CHALLENGES TCO AND THROUGH LIFE SUPPORT

14 TRENDS & DRIVERS © 2009 IFS

15 MARKET TREND FOR IN-SERVICE SUPPORT 15 A&D TRANSFORMATIONAL STAIRCASE MRO FOR AEROSPACE & DEFENCE Contracting for Capability Contracting for Availability Spares Inclusive Traditional Industry Involvement, Risk, but Significantly enhanced potential revenue Operator Provider Decider Moving up staircase exploits Industrys strengths by using Service Based Contracting to deliver equipments as a capability - buying Performance, not transactional goods and services

16 MARKET TRENDS FOR IN-SERVICE SUPPORT © 2009 IFS 16 A&D TRANSFORMATIONAL STAIRCASE Move from isolated applications / islands of information for MRO, Supply Chain, Quality, Engineering - To integrated IT solutions for end to end business process Outsourcing of various business processes to 3 rd Party service providers Operations Engineering Supply Chain Management Quality & Compliance Control LINE BASE SHOP Maintenance Planning & Scheduling Supporting Processes (ERP Backbone)

17 © 2009 IFS 17 Success depends on a partnership between Industry and an Operator/MOD/DODs Information is key enabler Information needs of Operator/MOD/DOD/Industry change Shared Data is Critical To understand risks in contracting and bidding To exploit benefits (improve availability & efficiency, cost savings & profit) To establish trust A Common view of performance.....and this needs an e2e information capability for success MARKET TRENDS TCO AND THROUGH LIFE SUPPORT

18 IT SOLUTIONS © 2009 IFS

19 AEROSPACE & DEFENCE – INTEGRATED MRO © 2010 IFS BEST PRACTICE SOLUTIONS CORPORATE PERFORMANCE MANAGEMENT FLEET & ASSET MANAGMENT APPLICATION SOLUTIONS OPERATE BUSINESS PROCESSES ENGINEERPLANMAINTAINUPGRADEDISPOSE SPARE PARTS MANAGEMENT Demand Forecasting Spare Part Sales Spare Part Catalog Distribute Assets internally Manage Inventory Manage Rotable Pools Deliver to Customers Reverse Supply Chain Supply Chain Network Procurement Receipt and QC Manage Master Configuration Manage Serial Configuration Manage Maintenance Programs Operate Asset Manage Line/Forward Maint. Plan Heavy/Depth Maint. Perform Reliability Analysis COMPLEX ASSEMBLYCOMPONENTHEAVY MAINTENANCE Plan Maintenance Visit Scope Maintenance Visit Asset induction Work Scheduling Execute Visit Work Scope Asset Dispatch Maintenance Visit Closure MAINTENANCE, REPAIR & OVERHAUL Receive and Dispatch Maintenance Level Work Scopes Disassembly and Assembly Disposition and Repair Configuration and Compliance Agreements and Invoicing Receive and Dispatch Repair Order Mgmt Disposition and Repair Loan and Exchange Agreements and Invoicing Finance & eInvoice Human Resources Document Management Contract & Project Management Call Center & Case Management Facilities & Equipment Management SUPPORT PROCESSES 19

20 INTEGRATED SOLUTION – COMMON VIEW © 2009 IFS 20WHAT IS WHERE – AN ASSET CENTRIC VIEW CONFIGURATION Control OPERATIONS FLEET MAINTENANCE PLANNING W/SHOP MAINTENANCE & SCHEDULING W101 Work Order DISTRIBUTE MAINTENANCE Reports Maintenance Performance & Supply Chain Performance A54 Master Maintenance Schedule Current & Forecast Availability Deferred Faults Mods Maintenance Supply Chain Materials Operational Requirements Maintenance Intervals Fleet Mods Plan Equipment Performance / Statistics Sub-Con Out

21 EUROFIGHTER TYPHOON © 2009 IFS 21 IERS (INDUSTRIAL EXCHANGE & REPAIR SERVICE) EXAMPLES OF CUSTOMER SUCCESS STORIES Suppliers are paid for a rotable exchange or repair service Performance Related Payment linked to the suppliers performance Repair Consortium Customer Exchange Items Repair Items Maintenance Action Required Customer Spares Stock Contractor Support Facility Exchange Stock Exchange Facility Repair Facility Limited Repair Stock Industry Manufacturers Repair Facility HOLEINTHEWALLHOLEINTHEWALL IFS Applications tracks critical assets both on the aircraft and through the industrial repair loop and transportation system A&D IN-SERVICE SUPPORT & ASSET

22 PERFORMANCE / AVAILABILITY © 2009 IFS 22VISIBILITY Drill-Down to Figures/Graphs

23 PERFORMANCE / AVAILABILITY © 2009 IFS 23VISIBILITY

24 PERFORMANCE / AVAILABILITY © 2009 IFS 24VISIBILITY Contribution of disparate data. Inventory Learning – from HR/Training Core Maintenance Costs Scorecard Indicators & Trends User definable limits Structure Data to Suit… Fleet View Asset Type View Etc…

25 FLEET STATUS © 2009 IFS 25VISIBILITY Drill-down to view Details of faults etc.

26 BENEFITS © 2009 IFS 26 MRO SHOPS Improve operational efficiency and control by Reengineering business processes, if needed Optimizing planning and forecasting over the long term Monitoring and adjusting daily maintenance operations Collaborate in real time with employees, customers and suppliers over web portals to Increase customer satisfaction Speed up internal and external processes Ensure accurate and fast information flow across the entire enterprise by Integrating shop-floor activities with material management, finance, workforce management, and business intelligence Ensure proper job assignments by keeping track of each employees certifications and skill sets And reduce costs …

27 REDUCING COSTS Materials/inventory management Reduce lead times for parts and external services Lower on-hand stock Supply chain management IT Solutions provides tools to help lower costs in both areas. Maintenance management Eliminate nonproductive wait periods Achieve faster turnaround times Operations Business intelligence tools (scorecards, cubes) Cost Tracking Tracking real-time labor costs Tracking costs to each work order and aircraft, identifying all man-hours spent, all materials issued, all external costs accrued Showing actual costs of materials in inventory Tracking purchased inventory and customer furnished inventory by condition code and owner code

28 e-Maintenance Management System Confidential E-MMS AT INDIAN AIR FORCE Enterprise Service Bus Business Process Interaction Services (Portal) Access Control Services iCAT IMMOLS DFS MRO Applications Enterprise Management System Security Management Maint., Engg. & CAD IS Maint., Engg. & CAD IS Mail System Web Content Mgmt. Identity Management Knowledge Mgmt System Data Minning Business Intelligence & Reporting Collaborative e - Learning & Team Collaboration Search ETL Database, Warehouse & Content Mgmt. System MultidimesionalOLAP Databases Unstructured Documents Kiosks Mail Interface Directory Services HQ Monitoring Control e-Trolley 2. Solution Design 2.1 Architecture

29 INDEPENDENT ANALYSIS © 2009 IFS

30 IFS A&D MARKET SHARE © 2009 IFS 30INDEPENDENT ANALYSIS EAM in EMEA EAM in Aerospace & Defence EAM for the Fleet asset type EAM Field Service Management Enterprise Asset Management Solutions Worldwide Outlook Sourced from: IFS holds the leading market position in the following market segments

31 www.IFSWORLD.com


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