Presentation on theme: "ALWAYS ONE STEP AHEAD Our Motto Our Purpose To be the best at what we do through the SERVICE we provide, and the WORK we do, for our CUSTOMERS.To be the."— Presentation transcript:
ALWAYS ONE STEP AHEAD Our Motto Our Purpose To be the best at what we do through the SERVICE we provide, and the WORK we do, for our CUSTOMERS.To be the best at what we do through the SERVICE we provide, and the WORK we do, for our CUSTOMERS. Our Goals To ensure total customer satisfaction in both technical and service areas. To continually review and improve our service with the aim of widening our clientele base ensuring client loyalty and increase market share. To ensure that our fees are comparable with the service we provide. To maintain a business renowned for its innovative and passionate approach to customer satisfaction. To encourage growth and development with all our employees. To encourage loyalty and commitment with our employees. To increase profitability.
Who are We? Were it Started…….. Matshwane Rasethaba founded Matodzi plumbing services in 2000 where the main focus was predominantly plumbing contracting, specialsing in housing, developments, office blocks and new factories. Valuing People…….. In 2002 we introduced a name change and shifted the focus to the more beneficial service industry though still incorporating contracting. This new vision primarily held the intention to grow the business and through the realization of the value of employees and people we created partnerships with the employees and other existing businesss, which has proven and continues to prove to be the success and growth of Rasethaba plumbing until today.Commitment…….. Over the years, through our commitment to the plumbing industry, the standard of service we provide to our customers and clients, whether big or small, through maintaining our principles, integrity and most importantly our honesty and trust within ourselves and our company and more importantly our customers and clients, we at Rasethaba Plumbing Services have built and will continue to build and improve on the respect and recognition the brand Rasethaba plumbing has within the industry.
Branches………. Rasethaba plumbing is made up of a group of companys operating under one brand, with the head office situated in Edenvale Johannesburg. With branches in East Rand, Johannesburg and Pretoria and with a combined fleet of over 33 vehicles, Rasethaba plumbing is virtually able to service all of Gauteng quickly and effectively.Experience………. Rasethaba plumbing strength not only lies with ensuring 100% commitment to customers satisfaction but also with the vast wealth of plumbing experience that lies within the company. Rasethaba plumbing has over 160 years of management level experience within the company. This accumulates to vast experience in all facets of the plumbing industry.Leaders……….. In creating a brand that is synonymous with quality, value and great services in every home, office and factory is the reason why Rasethaba Plumbing is and continue to be innovative leaders in the industry. Who are We?
BEE Compliancy! Rasethaba plumbing services is proudly a black owned company. We were one of the first plumbing company to voluntarily rated and we achieved a Level Two Contributor. Rasethaba Plumbing believes that the distribution of equity without the necessary support or training is ineffective. In saying this Rasethaba Plumbing is committed to the uplift- ment of previous disadvantage black maintenance plumbing contractors, through its group of companys structure.
Services! Through our structure and vast experience that we have within Rasethaba plumbing services we are able to address any plumbing needs of our clients. This may range from: Construction plumbing, design layout, general plumbing maintenance, burst geysers, leak detection, repairing of burst pipes, rerouting of new water mains, waterproofing, mechanical drain cleaning and camera inspection. We pride ourselves in our service to our insurance clients with respect to our written reports, our quick reporting services, our technical advice in water pipe reroutes and geysers installations and in our informative presentations that we provide to assist with advisor/assessor awareness and understanding of plumbing works. We can also pride ourselves on our excellent front office service that provides the necessary administration support that is an integral part in running a successful business like ours.
Our Strengths! Strong belief in ourselves and our company. Trust, Integrity Good working relationships with all our clients and customers. Advisory service, quality control and risk assessments. Data capturing of old and new geyser details. Understanding of insurance Claim procedures. Quick, reliable and professional service. Understanding of product knowledge. Quality Workmanship. Geyser/Plumbing presentations to assist with advisor/assessor awareness and understanding. Extensive knowledge of prescribed mandatory National Standards for geyser and, hot and cold water installations. 24 Hour Service. 33 Fully equipped Service Vehicles. 160 Years combined senior management level experience. Protecting of Assets through correct installations. The necessary structure and platform to address your needs. BEE compliant. Preferred KWIKOT plumbing company for the region. Strong ties with Institute of Plumbing of South Africa.
We have an in house workshop where we can test and repair units where required. We would have a dedicated and trained up service team specifically to carry out servicing and repairs on site. We would have to carry spare working parts as well as stock units. We have a relationship with Franke whereby we are the agents for the Zip Hydroboil units.We supply and install units for them as well as doing all the service and repairs on all existing units in Johannesburg and Pretoria. We have dedicated service vehicles doing only their work thereby offering a reliable and quick turn around time on repairs to units as well as installation of new units. Please do not hesitate to contact me should you require any further information or if you would like a meeting. Thanking You Matshwane Sidwell Rasethaba Managing Member Cell Web BEE compliant. Preferred KWIKOT plumbing company for the region. Strong ties with Institute of Plumbing of South Africa.
BEE compliant. Preferred KWIKOT plumbing company for the region. Strong ties with Institute of Plumbing of South Africa. Contact Details Physical Address:30 St Annes Road Hurlyvale Edenvale Postal Address:PO Box 848 Bedfordview 2008 Telephone: Fax: Webwww.rasethaba.co.za