3 BUSINESS PROFILE Manufacturer www.rjspringrubber.com Business Trade Name :RJ Spring Rubber and Metalparts Mfg. Corp.Business Address :171 Nat’l Road, Ortigas Ave. Ext. Brgy. Delapaz, Antipolo CityNature of Business :ManufacturerPlant and Office Area :Plant : 900 sq.m / Office : 100 sq.mDate Established :September 1994Kind of Ownership :CorporationContact Numbers :(02) ; (02) ; (02) ; (02)Fax : (02)/Website :
4 Company History and its Operation ABOUT USCompany History and its OperationAs RJ SPRING RUBBER & METAL PARTS MFG., CORP., faces the 21st century, the company takes pride in its work by using the latest and updated technology available.Since its start of operation (September of 1994) up to this day, RJ SPRING RUBBER & METAL PARTS MFG., CORP., (formerly Iris Spring and Rubber Industries) have been providing rubber, metal and spring components/items to various clients, serving the clients according to their needs.We believe that we’ll be able to compete globally in the near future since it is the company’s vision to become a highly respected fabricator and producer of various rubber and metal spring components/items.The company assures its clients of their satisfaction by addressing their needs and requirements in a timely manner. At its early stage, RJ was able to capture almost 75% of the total market requirement for Automotive, Appliances, Electronics, Bottling, Shipping and Mining industries merely because of its COMMITMENT IN TOTAL CUSTOMER SATISFACTION. In this regard, it is thus projected, that it won’t take too long for RJ to rise into prominence and gain the stature as one of the most reliable and prestigious player in the manufacturing industry.The company safety and product quality. An open communication policy is practiced throughout the company wherein the personnel are encouraged to air their problems and resolve them at the earliest possible time. At the early stage, RJ’s production is strongly determined to lead in this industry by its new management style and system of operation. Its simple organized structure, office procedures, and policies reflect a new enterprising industry, but still concerned on work volume capacity and efficiency already reached a level of about 3 to 4 tons per month with zero accident reported.As of Today, the company is already ISO 19001:2000 & ISO 14001:2004 Certified under SGS Philippines.
5 QUALITY AND ENVIRONMENTAL POLICY MISSION AND VISIONQUALITY AND ENVIRONMENTAL POLICYWe, at RJ SPRING RUBBER & METAL PARTS MFG., CORP., believe that the establishment of an effective quality and environmental management system will help our company achieve its vision of becoming a highly respected fabricator and manufacturer of various rubber and metal spring components/items.The company is strongly determined to lead in this industry by providing satisfaction to our customers and complying with all applicable environmental laws and other requirements that we subscribe to. We will achieve this by:Addressing the needs and expectations of our customers in a timely manner;Continually improving our processes and manpower through innovation trainingContinually raising quality and environmental awareness within the Company and our customers & suppliers as well;Developing sound practices for effective waste management and proper consumption of electricity .It is imperative that all personnel understand this policy and that all relevant objectives/targets formulated are for the continual improvement of the quality and environmental management system.
6 Purpose, Scope and Applicable Standards Purpose and ScopeThis Integrated Quality and Environmental Management System Manual documents RJ Spring Rubber & Metal Parts Mfg., Corp., quality and environmental systems as a company engaged in the manufacturing industry, to demonstrate the company’s commitment to consistently provide products and services that meet customer and regulatory requirements, prevent pollution, and continual improvement.This manual establishes compliance with the standards listed in the Applicable Standards section of this manual. This Quality and EMS Manual applies to all processes and functions within RJ Spring Rubber & Metal Parts Mfg., Corp., in its Rizal office/plant – manufacture of spring and rubber.Applicable StandardsISO 9001: 2000, Quality Management SystemISO 14001: 2004, Environmental Management SystemsExclusion:ISO 9001:2000 Section 7.3 –Design and/or Development, including all subsections within these clauses.ISO 9001:2000 Section – Validation of Processes for Production and Service Provision and all subsections within these clauses.Justification: RJ Spring Rubber & Metal Parts Mfg., Corp., does not design or develop the products it produces. All product specifications are defined by customers.
7 Certification, Awards and Recognition Certified by ISO : 14001:2004 and 9001:20002006 Outstanding Local Suppliers – Isuzu Philippines CorporationBest in Quality Award – Sharp Philippines Corporation2004 Appreciation Award for Excellence – Sharp Philippines Corporation2009 ZERO Delay in Delivery – Isuzu Philippines Corporation
8 BUSINESS PROCESS CHART CustomerBusiness PlanningOrder HandlingWarehousing & MaintenanceManufacturingAdminInspection & DeliverySubcon Plating & TestingReview and ImprovementCustomerManagement Responsibility &Resource Management PlanProduct/Service Realization (Do)Monitoring & Measurement (Check-Act)
33 = S U C C E S S STRATEGIES ISO 9001 ISO 14001 C O S T CHEAPER COSTREDUCERE-USE,RECYCLEV.A.V.ERESPONSE TO CUSTOMERS COMPLAINTOOLS AND EQUIPMENT SUPPORTTECHNICAL SUPPORTCompletely CheckCompletely Find Out5’SSafety FirstISO 9001ISO 14001ACCURATE & ONTIME DELIVERY=QUALITYCOSTDELIVRYTECHNIALSAFETY
34 Preventative Measures STRATEGIESContingency PlanCategoryPotential RiskContainment PlanPreventative MeasuresMaterialMaterial shortage due to:Delivery DelayUncontrollable ReasonMaintain Stock Level Finish Goods1 month Buffer StockGive 3 months forecast to suppliersRegular Visits to local suppliersMonitor suppliers performance on a monthly basisMachineMachine BreakdownConduct Trial for alternative machineKeep back up sub con incase alternative machine is availableStrictly follow machine preventive maintenance programMaintain stock of commonly used spare parts of machinesMoldMold DamageConduct Immediate mold repair1. Rj spring has internal mold repair capabilityConduct mold preventative maintenance after each productionManLine Stoppage due to labor problemStrengthen labor management council activities.Regular LMC meetings (twice a month) to discuss LMC concerns and to address labor issuePower OutageElectrical Supply breakdownStandby Generator is available incase of power outageContinue conducting substation preventative maintenanceQuarterly check up of electrical circuit breakers to check for any abnormalityFireOccurrence of FireImplement Emergency Response ProcedureContinue to implement monthly 5’s & safety patrol to verify that all safety measures are implemented.Strictly follow external audit advise and improvement suggestions.
35 Machines and Equipments Mechanical Power PressBrandDate PurchasedTonsTypeDie ClearanceDie SizeMachine Qty.MinMaxJapanJan. 200210Mech. Power Press8”6”22514”11”Nov. 20086029”15”17”13016”12”Taiwan8020”18”Jan. 2009150
37 Machines and Equipments Automatic Coiling MachinesBrandDate PurchasedCapacityType/KindDie SizeMachine Qty.MinMaxGermanyNov. 20083 HPWafios0.8mm3.0mm11.0mm5.0mm1 HPHokuyo0.3mm- It can produce hundred thousands of spring per day.