4 Cisco Business Edition 6000 Solution Overview Feature-rich, Enterprise-class Collaboration Solution Optimized for Midsize BusinessesBusiness Edition 6000Large choice of end devicesEnhanced Desk Phone FeaturesUnified MessagingRich media Presence and IMWeb conferencingCustomer CareConsistent services whether employees work in the office or remotelyCapacity for up to 1,000 users, 100 contact center agents, and 50 sitesDrives lower TCO, employee efficiency, and business transformation
5 Why Cisco Business Edition 6000? Grow midmarket share with competitive differentiation.Business Edition 6000Affordable: Lowers TCO with server consolidation for reduced hardware footprint, power, and cooling – serves up to 1,000 users and 50 sitesInteroperable: Links multiple 3rd party and legacy TelePresence devices seamlessly together to form a true Collaboration platformSimple: Operational improvements with deployment flexibility with unified provisioningHighly-Available: Optional server redundancy and Survivable Branch (SRST) provides peace of mindScalable: Increases ROI with agility and 99% investment protection; grows with the companyMultiple Collaboration applications ona single serverCisco UCS C220 serverDelivers lower CapEx and OpEx, high availability, and increased agilityThe Cisco Business Edition 6000 is an affordable single-server solution that provides growing businesses with up to 1000 users a choice of flexible deployment options to deliver the exact Collaboration services desired to meet the high- expectations of their employees, customers, and business partners today, while scaling with the pace of their company’s growth.The BE6000 is the game-changer in FY’13 to address the at least $5B global market opportunity.
6 Cisco Jabber On Any Device Virtualization Experience Clients Supporting How you Want to Work and Interact Cisco IP Endpoint and Client PortfolioFrom basic to high-quality, multi-media communications enhanced viewing, streamlined user experience.Video Personal & Immersive MediaEndpointsAdvancedCollaborative MediaEndpointsAdvanced Professional Media EndpointsAdvanced BusinessCommunicationEndpointsBusinessCommunicationEndpointsEX Series and CTS SystemsBasic VoiceCommunicationsEndpoints9900 Series8900 Series7900 Series6900 Series3900 SeriesWith Cisco Unified Communications for Midmarket, your employees have a choice with a wide array of endpoints and clients that enable them to work and interact the way they wish. Cisco offers you a full portfolio of desk phones –from very low cost, entry-level, high-quality, basic voice endpoints with the SIP Phone Series for smooth migration from legacy TDM systems,to business voice communication endpoints with monochrome displays with the 6900 Series,to advanced business voice communication desk and wi-fi endpoints and both grayscale and color displays with the 7900 Series,to advanced media and collaborative media endpoints that support high-resolution color displays and real-time video communications as simple as a phone call with the 8900 Series for knowledge workers,and the 9900 Series for executives,to personal and immersive video endpoints with the TelePresence EX Series and CTS Room Systems –your organization can take advantage of the entire portfolio of Cisco endpoints, at different price points and feature levels, that are all standards-based for interoperability.Customers who wish to evolve their collaboration experience to include Cloud-based, virtualized desktop computing services, can take advantage of Cisco’s Virtualization Experience Clients (VXC) to reduce their costs vs. administering and managing PC-desktop deployments. VXC clients leverage Cisco’s Virtualization Experience Infrastructure (VXI) to deliver an optimized multimedia experience, including video, avoiding multiple network traversals as is typical of most consumer/commercial VDI deployments. Accessory versions for the 9900 Series are available, which can be added after purchase, as well, standalone clients that support the 6900, 7900 and IP phones, and EX Series telepresence endpoints are also available.For employees who wish to take advantage of integrated collaborative communications, including voice, HD video, IM and presence on PC’s, MAC’s, and mobile devices such as laptops, smartphones, and tablets, there is Cisco Jabber. We’ll take a deeper look into Cisco Jabber as part of our Cisco Collaboration Application portfolio in our next section.Cisco Jabber On Any DeviceVirtualization Experience Clients
7 Cisco UCS C220 M3 Rack Server Cisco Business Edition 6000 What’s NewTurn-key AppliancePre-configured Cisco UCS C220 M3 Rack Server (RAID 10, Battery Cache) at factoryFactory-loaded VMware and licensePre-loaded images of core applicationsUnified Communications ManagerUnified Provisioning ManagerInstant Messaging/Presence with JabberUnity ConnectionVideo Communication ServerUnified Contact Center ExpressUnified Attendant ConsolesWebEx Web ConferencingEmergency ResponderSimplified initial configuration and phone deployment through Prime UPM BEAuthor's Original Notes:Cisco UCS C220 M3 Rack Server
8 Cisco Business Edition 6000 Key Take Aways Purpose-built, Advanced UC for Midsize CompaniesSimple to Install, Deploy, Manage, Administer, UpgradeEnhanced UC and Innovative Collaboration Features RoadmapAffordable Solution, Lowers TCO / Speeds ROIScalable Solution Grows with Business Strategy / DirectionIn summary, Cisco Business Edition 3000 is a unified communications solution specifically designed for midsize businesses with up to 300 users & 10 sites.It offers low-cost, essential unified communications including voic , auto attendant, conferencing, & mobility features.It is easy-to-deploy with a simple intuitive management interface.Business Edition 3000 is a single server, single box, single SKU solution.& it has been designed with partner profitability in mind.To learn more visit or check out the Ordering Guide for detailed ordering information.Affordable. Simple. Scalable.Learn more:Contact us:
9 Cisco Business Edition 6000 The following sections are for Cisco Partners only.*** FOR PARTNERS ONLY ***
11 OpportunityFirst, we’ll cover the market opportunity.
12 Midmarket Opportunity $7.1B Global Collaboration market opportunity in mid-market70% of Mid-market companies fall in the user sub-segment75% businesses have yet to upgrade to IP PBXIn user sub-segment – Of those 75% the TDM legacy equipment mix is:46% use a Key Telephone System29% use a PBXWe know from research that over 75% of small and midsize businesses have yet to upgrade to IP PBX, creating a huge opportunity for you our Partners as these legacy PBX and Key systems become outdated and the market transition to IP systems accelerates dramatically over the next 3-5 years.Source: Cisco Global Market View and Current Analysis
13 Identifying Customer Opportunities Look for customers experiencing the following trigger events:Current phone system maintenance contract expiringCurrent phone system going end of supportAging phone system (7+ years) constantly down for repairsAging phone system spare parts not readily availableOpening new remote office(s)Moving to a new HQ officeRecent merger or acquisitionOutgrowing an existing system that is not easily expandableUnclear and unreliable existing vendor roadmaps for innovationExisting vendor accumulating debts, with no resources for platform innovationTo help identify customer opportunities, look for customers experiencing one the following trigger events that provide a forcing function to drive a need to upgrade their existing phone system:Their current phone system maintenance contract expiringTheir current phone system is going end of supportThey are using an aging phone system that is 7+ years old, perhaps constantly down for repairsThey are using an aging phone system whose spare parts are not readily availableThey are opening new remote officeThey are moving to a new HQ officeThey are part of a recent merger or acquisitionOutgrowing an existing system that is not easily expandableUnclear and unreliable existing vendor roadmaps for innovationExisting vendor accumulating debts, with no resources for platform innovation
14 Cisco Business Edition 6000 Partner Value Proposition Solid profitabilityFull Featured Enterprise class (no feature reduction, 99% investment protection with migration to Cisco Unified Communications Manager)Margin rich (allows for aggressive discounting)Application rich (multiple Collaboration application deployment options)Lower barriers to purchase (low entry point bundles entice collaboration adoption)A solution that is easy to install, deploy, operate and simple to manage, maintain and serviceEasy to price a complete Business Edition 6000 solution through the Quick Pricing ToolSo, what’s in it for you?First and foremost, we have designed Business Edition 6000 to help you improve your profitability.Enterprise class features for the Mid Market with a migration strategy that has 99% investment protection.Next, Business Edition 6000 is a price-competitive solution that can help you improve your deal win rate.Third, it is easy to configure and quote a complete Business Edition 6000 solution through the Quick Pricing Tool, helping you save time.
15 Portfolio Positioning Next, we’ll cover Business Edition 6000 position within the overall Cisco Unified Communications portfolio.
17 Essential Communications Affordable, Simple Advanced Collaboration On-premise Communications Solutions for Growing BusinessesCost-effective, EasyEssential CommunicationsCisco Business Edition 3000Affordable, Simple Advanced CollaborationCisco Business Edition 6000Foundational UCCollaboration ApplicationsVideo(Point-to-Point)Cisco WebExCisco JabberUCUCCisco WebEx(Cisco Cloud-hosted)TelePresenceIM & Presence (Cisco Cloud-hosted)MessagingHigh-quality EndpointsCustomerCollaborationThe Cisco Business Edition 3000 is a highly reliable and secure solution that provides essential communications features for businesses, including the ability to mobile-enable your employees, deliver high quality point to point video with industry-leading endpoints, support unified messaging to access your voic and on any device and connectivity for all locations deployed.In addition, there are cloud-based services available to the Business Edition 3000, which include web conferencing and desktop sharing with WebEx, Instant Messaging and Presence services via Cisco Jabber. We will discuss these capabilities later in this presentation.We also have the Cisco Business Edition This is our affordable single-server solution that provides growing businesses with full-featured collaboration capabilities, integrated in one virtualized server. The solution is built with the powerful voice and video call control engine in Cisco Unified Communications Manager.The Business Edition 6000 is simple to manage and maintain with embedded Cisco Prime Unified Provisioning Manager, and has a flexible architecture to mix and match collaboration applications and endpoints, delivering to your business interoperable advanced video communications, enhanced mobility and bring your own device (BYOD) capabilities with Cisco Jabber, high-quality conferencing with Cisco WebEx, and award-winning customer collaboration with Cisco Unified Contact Center Express, and more.The Business Edition enables growing companies like yours the ability to choose the exact Collaboration services you need to meet the high-expectations of your employees, customers, and business partners today, while scaling with the pace of your company’s growth for tomorrow.Speaker Note: For more detail, consult the backup detail section for individual slides on the Business Edition 3000 and You can pull them into this section, as warranted, based on your customer discussion.MobilityMobilityWIREDWIRELESSWIREDWIRELESSMessagingRight-sized forRight-sized Unified CommunicationsEnterprise-class Collaboration
18 Simplified SolutionNext, we’ll discuss deployment scenarios for Cisco Unified Communications Manager Business Edition
19 Cisco Business Edition 6000 Simplification Spotlight Simplified Operations & Management OverviewThe Cisco Business Edition 6000 delivers simplicity from Day 1 installation, and continues with easy-to-use and administer management functionality, and simplified user-centric licensing. The solution includes new tools from speeding time to dial tone on day 1, to empowering less- skilled users to administer routine tasks whenever required – all without compromising the system and freeing IT resources to focus on higher-value business requirements. Protecting customer investment is a priority for Cisco, and with the Cisco Business Edition 6000 solution, nothing from the initial investment is lost. All of its hardware, software, and licenses pay forward at 99% investment protection when migrating to the higher capacity Cisco Unified Communications Manager solution.Key Capabilities in BE :From the FactoryFactory-configured software reducing time to dial tone by 2-3 hoursLarger Capacity server (C220 server) no additional cost5 co-resident VMs for additional application deploymentDay 1 InstallationUser-Centric Jabber Licensing allows partners and customers to simply add-on services based on “user requirements” vs. “devices deployed” best practiceSingle sign-on, Site setup wizard reduce set up time up to 4 hours, speeds installation freeing up IT/partner resources to focus on high-value projectsOut of the box, Custom dial plans reduce set up complexity to mere checkbox selection options enabling less-skilled IT/partner resources to manage setupDay 2+ Operations & Ongoing ManagementAdministrator & User Management ToolsZero-touch provisioning simplifies and automates day 2 management and frees up valuable administration resourcesMulti-level Administration empowers partners to assign customer administrators to self-service day 2 administrative tasksSelf-Care portal enables administrators with minimal training and experience to easily perform MACs without compromising system integrity, and more.User Accessibility FeaturesURI dialing provides users the ability to dial a call from an address or phone number2 way video with SNR/WiFI/3G/4G enables feature parity on any video-enabled device with Cisco JabberIntelligent voic notification enables users to play, forward, and delete messages using embedded, actionable links negating the need to dial into voicEnhanced MobilityDVO VM detection enables voic left at SNR-enabled remote destination/device to be also be lef at the main number for easier access and retrievalOpportunities & BenefitsLook for IT/Decision Makers who:Do have PBX/KTS technologies deployedExisting BE5000, CME and UCM5.x and below customers to migrate to BE6000, attach VCS-C bundle offer in the dealCustomer BenefitsSaving costs with faster time to dial tone and Collaboration deploymentScalable with business need and company growth, Interoperable with existing IT investmentsPartner BenefitsEasier installation, faster deployments, and simpler management saves time, increases customer satisfaction,Boosted service practice profitability with combined voice and video platform (due to added co-res application option) that is easy to manage, maintain, and upgrade for customersCompetitive DifferentiationProvides key differentiation from traditional vendors such as Avaya, ShoreTel, Mitel, Siemens:Single, integrated solution supports 5 co-resident applications, including advanced video, customer care, IM & presence, and conferencing optionsSimplified deployment with pre-configured Day 1/installation tools; Day 2 management/self-service tools that lower TCO out of the boxFrom the FactoryPre-configured software5 co-resident application VMsLarger capacity serverDay 1 Installation & DeploymentUser-centric Jabber LicensingSingle Sign-on Installation ToolsOut-of-the-Box & Custom Dial PlansDay 2+ Operations & ManagementAdministrator & User ToolsUser Accessibility FeaturesMobility Enhancements
20 Cisco Business Edition 6000 Centralized Deployment Model Branch1CentralSiteIP WANCapacity:Supported capacity (1,000 users/1,200 endpoints, 100 agents) ported_System_Capacities.Branch49PSTNRedundancy:Two UCS C220 nodes may be deployed for redundancy/high availabilitySites:Up to 50 total sites (central site and up to 49 branch/remote sites
21 Pricing, Bundles & Promotions Next, we’ll cover the pricing, bundles and promotions for Business Edition 6000.
22 Licensing ModelBusiness Edition 6000 supports User Connect Licensing & Cisco Unified Workspace Licensing modelsUser Connect Licensing (UCL)Ala-carte License ModelUser Based Licenses – Single license that covers software entitlement, ports, endpoints etc.Available for all core Unified Communications ApplicationsCisco Unified Workspace Licensing (CUWL)Bundled User License for the workspaceSingle license that covers software entitlement, ports, endpoints etc for multiple applications.
23 Pricing ModelBusiness Edition 6000 requires purchase of Starter bundlesAvailable with UCL and CUWLBundles include 50 users or 100 user licensesBundle discountBundles include server with pre-loaded software along with user licenses.Add more user licenses (UCL or CUWL) to build any configuration.Mix UCL and CUWL with UCL and CUWL bundles.Add-on value bundles available for key applications.
25 Starter Model Bundles Cisco UWL Bundle Cisco UWL Bundle UCS C220 M3 serverPreloaded Software Suite50 or 100 CUWL BECisco UWL BundleBundle Includes50 CUWL Business Edition LicensesOR100 CUWL Business Edition LicensesFactory configured UCS C220 M3 serverFactory loaded UC virtualization Hypervisor and LicenseCisco Unified Provisioning Manager Business Edition and licenses.Preloaded UC software suite
26 Starter Bundle Pricing UCLCUWL50 User Bundle$17,395$21,995100 User Bundle$22,995$33,995Bundle discount 21% w.r.t Server and licenses.More value with embedded Unified provisioning manager Business EditionMore value with embedded Cisco UC virtualization hypervisorMigration $0 –New HW required to move from 3K, 5K, 6K
27 NOW Is the Time to Take Market Share Win the Race!Differentiate to Compete$7.1BBusiness Edition One Platform for Voice, Video & CollaborationAll Midmarket OpportunitiesNew, Displacement or UpgradeCompete against ShoreTel, Microsoft Lync, Avaya IP Office, etc.Respond quickly in a competitive race:Simplified RegistrationSimple, Predictable DiscountsFast Approval – 24 hours or lessTotal global midmarket opportunity for Unified Communications and CollaborationTurmoil among communications vendors:Acquisition distractionsShifting alliancesChallenges for Nortel/Avaya:Diluted R & D resulting in lack of product innovationFinancial challengesPlatform end-of-life results in expensive, forced upgradesHow do I Qualify?Sell Cisco Business Edition 6000!27
28 Cisco Midmarket Collaboration Promotion Product Discounts - Overview *Orderable from October 11, 2012 | Registrations Thru July 27, 2013Cisco Business Edition 6000 (all Cisco UWL/Cisco UCL bundles)Additional Cisco UWL/Cisco UCL LicensesCisco Unified Communication Software Subscription (UCSS)Cisco Unified IP & Video PhonesCisco TelePresence Systems, Infrastructure & EndpointsCisco WebEx MeetingCisco Unified Contact Center Express (UCCX) for BE 6000Cisco Voice & Unified Communications GatewaysProduct DiscountsSpecial IncentivesTo help Cisco Advance UC and Cisco TelePresence partners to be more competitive selling into midsize opportunities of up to 1,000 users, we are introducing the new Cisco Midmarket Collaboration Promotion.Significant product discounts, as well as special discount incentives, are available on a full Cisco midmarket unified communications and collaboration portfolio offer including: Cisco Business Edition 6000 CUWL and UCL bundles, selected TelePresence endpoints and VCS Expressway server, Cisco WebEx Meeting, Cisco Unified Contact Center Express, Unified Communications Software Subscription, Gateways, and all IP and video-enabled phones.Target sales opportunities include the:Displacement of PBX/KTS technologies especially legacy Avaya, Mitel, Panasonic, Siemens, and AastraMigration of Cisco installed-base --especially Business Edition 5000 which entered End of Life on September 14, and -- older versions of Cisco Call Manager, especially release 5.x and earlier since these customers require a hardware upgrade anywayCompanies running separate voice and video networks today can now be served with Cisco Business Edition 6000 and the Cisco TelePresence Video Communication Server-Control, the new no cost, co-resident application bundle that enables interoperability of 3rd party video conferencing endpoints for B2B and B2C interactions.And there are always upsell opportunities by attaching of Collaboration applications in all of these sales scenarios.This promotion requires no competitive vendor displacement or TMP. We have set up a simple and fast deal registration, approval and ordering process that all work together to help partners win new business.The Cisco Collaboration Midmarket Promotion brings together a simple and cost-effective solution package that enables your midsize customers to immediately experience the broad benefits of collaboration, especially with this easy way to introduce TelePresence and other video applications into their organizations. The promotion is available from October 11th, 2012, with registrations available thru July 27, 2013.Take advantage of this promotion in all of your midmarket opportunities, and capture your share of the $7.1B global opportunity!Deal Protection!When you register midsize deals with Cisco, the Midmarket Collaboration Promotion guarantees deal protection!Easy RegistrationFast ApprovalsMore Wins!* Offer varies by region28
29 Contact Center Value Bundles Optional Add-on to Business Edition 6000 Easy Button Contact center bundlesEase of ordering with single SKU20% off GPL discount built-inDiscounted 10 or 25 agents (Enhanced or Premium) configurationsAvailable under Business Edition 6000 top level SKUs as optional add-onsAvailable with both UCL and CUWL bundles5 Enhanced seat Promo bundle has been extendedSingle SKU $2995 now includes appliance/OS entitlementLeverage to deploy a simple help desk solutionMaking available IM and Presence to all Unified Communications Manager customers at no additional license costCombining presence with voice/video calling is foundational for UCEnables all “click-to-x” user experiences for collaborationEnables deployment of IM and presence to all users across the enterprise, not only those with a Cisco IP PhoneProviding CUP server licenses at no additional cost to existing CUCM 7.1+ customersProviding Jabber IM client licenses at no additional cost for all users and any device PC, Mac, Tablet or PhoneCost-effective, full-featured Customer Interaction Solution with Unified CCX value bundles
30 Meeting Center Value Bundles Optional Add-on to Business Edition 6000Conference Bundle add-ons1 year subscription for WebEx Meeting Center for 10 or 20 named 20% off GPL pricing!Lowers minimum number of Meeting Center hosts from 25 to 10Integrated VoIP 1 yr service included (limited)Maximum capacity 25 participants per sessionUnlimited number of meetings/1 meeting per host at any timeExtend subscription terms or add more Named hosts using standard GPL SKUsAuthor's Original Notes:Cost-effective Web Conferencing with WebEx Meeting Center value bundles
32 What’s the Difference? Collaboration Breakaway PLUS Midmarket Collaboration PromotionArchitectural ApproachFocus on full Enterprise Collaboration portfolio at the onset.Focus on Midmarket Collaboration product portfolioANY new opportunity, competitive displacement or migration from earlier versions of Cisco Call Manager platformsQualify by selling the Cisco Business Edition 6000Simplified QualifyingCompetitive displacement of call control, voic , IM/Presence, web conferencing, TelePresenceUpgrade to current UCM release, phone models, video endpointsAccelerators for competitive displacement and Cisco Unified Workspace Licensing; voice, video and collaboration applicationsServices DiscountsSpecial incentives, ‘seed-and-grow’ incentives, discountsEnhanced Discount StructureSimplified Discount Structure – no accelerators to qualifyAll deals get the same discountEnhanced discounts on additional collaboration licenses, applications and TelePresence infrastructureFaster approvalAll deals approved by Promotion Manager, AM & PAMSingle step qualification & approval – usually within 24 hours.
33 9 and 3 Upgrade Offer What: Upgrade to Unified Communications 8.x or 9.0 using a new bundled package offer of $9/user* for license, and 3 year Unified Communications Software Subscription** (UCSS) at standard pricingAvailable for all core Unified Communications Products UCM, Unity Connection, BE 5000, BE 6000, Cisco Unified Presence, Cisco Unified Attendant Consoles…9 & 3 Upgrade Offer can be combined with other promotions and standard discounts***When:Offer available April 5, April 5, 2013* Exception: $18 per user for Cisco Unified Communications Manager Business Edition upgrade pricing where user licensing includes Unity Connection **Exception: Higher education and government institutions that cannot commit to more than one year; Cisco Unified Communications Essential Operate Service (ESW) is required with UCSS.***Please note that the 9 and 3 Upgrade Offer for Cisco Unified Attendant Consoles cannot be combined with Cisco Collaboration Breakaway PLUS Promotion (other standard discounts and promotions may be applied). All other eligible products in the 9 and 3 Upgrade Offer can be combined with Cisco Collaboration Breakaway PLUS.33
34 Services & SupportNext, we’ll cover services and support.
35 Cisco SMARTnet Service Rapid issue resolution with anytime access to Cisco engineers and extensive technical resourcesCustomer Profile/RequirementsNetwork is critical to mission criticalSkilled IT staff require direct access to Cisco engineersRequire flexible device-level coverageCapabilities and FeaturesAdvance hardware replacement options including 2- hour24 x 7 global access to Cisco TAC and onsite resourcesOS software updatesDevice diagnostics and alerts on select devicesBecause communications networks are mission critical to a business, you can offer Cisco SMART NET Service to cover the Business Edition 6000 hardware, which provides the following benefits:Advance hardware replacement options including 2- hour availability24 x 7 global access to Cisco Technical Assistance Center (TAC) and onsite resourcesOperating System software updatesAnd device diagnostics and alerts on select devices
36 Cisco Unified Communications Essential Operate Service Provides maintenance and minor software updates, plus access to online resources and Technical Assistance Center (TAC) supportOffers application support service, including 24 x 7 support dedicated to Cisco Unified CommunicationsAccess to Cisco.com technical knowledge base including access to:Software advisorTechnical Assistance Center (TAC) Case collectionMy Tech supportOutput interpreterPeer-to-peer online forumsTAC newsletterAnd much more!And because communications networks are mission critical to a business, you can offer Cisco Unified Communications Essential Operate Service to cover the Business Edition 6000 software, which provides the following benefits:It provides maintenance and minor software updates, plus access to online resources and Technical Assistance Center (TAC) supportIt provides software application support service, including 24 x 7 support personnel dedicated to Cisco Unified CommunicationsIt provides access to Cisco.com technical knowledge base including access to:Software advisorCase collectionMy Tech supportOutput interpreterPeer-to-peer online forumsTAC newsletterAnd much more!36
37 Cisco Unified Communications Software Subscription Guarantees access to major software version upgrades for duration of the activated subscription termMost cost-effective method to acquire upgradesPriced on a per user basisComplement to Cisco Unified Communications Essential Operate ServiceIn terms of value proposition, from a partner perspectiveSigning customers to a multi-year refresh plan aligns their goals with your goals and blocks competitors from gaining traction in your account.You can realize a more predictable revenue stream from annual software upgradesUCSS can increase attach rates of the operate services because one of the requirements for UCSS is that the customer has purchased the operate service components.The other benefit for our partners is since UCSS is treated as a product it is eligible for VIP and OIP channel rebate programs offered by Cisco.It will help improve customer satisfaction because they will upgrade to the latest software which protects them from solution obsolescence and diminishing returns.For you our Partners this means – more revenue because when customers choose to upgrade they rely on partner technical support which opens conversations to sell additional services.
38 Partner Sales ToolsNext, we’ll cover partner sales tools that are available for Business Edition 6000.
39 Marketing Materials Supporting the Sales Engagement Cycle Partner ResourcesBusiness Edition Portfolio Comparison At A GlancePromotionsPartner and Customer presentationsProduct Overview PresentationOrdering GuideGo To Market GuideToolsAnd more
40 Midmarket Collaboration Sales Tool - Cisco Collaboration Expert for iPAD Lead powerful conversations with prospective Cisco Collaboration customersInteractive tool allows you to select and present the exact Collaboration video demonstration desired, in the order you chooseCisco Business EditionsCisco IP EndpointsCisco JabberCisco Unity ConnectionCisco WebEx MeetingsCisco Unified Contact Center ExpressDownload FREE!For Android: https://play.google.com/store/apps/details?id=c om.cisco.midmarket&feature=search_result#?t =W251bGwsMSwyLDEsImNvbS5jaXNjby5taW RtYXJrZXQiXQDownload FREE!For iPAD: collaboration- expert/id ?ls=1&mt=8)
41 Cisco Quick Pricing Tool Price a System Quickly And Easily For Account ManagersPerform quote at customer siteConnect with DistributorsSaves time and costRecommends the top 2 platforms that fit customer requirementsCovers all core-components – BE 6000, Contact Center, Video endpoints, gateways, servicesThe Cisco Quick Pricing Tool (QPT) is designed to help Cisco partners quickly generate a bill of materials and estimate pricing for Cisco solutions addressing the needs of small to midsized customers.Using a clear graphical interface and user profiles, account managers can easily select products and options without the need for technical assistance.The Cisco Business Edition 6000 is included in the tool in addition to solutions such as the Cisco Unified Communications 300 Series, Cisco Unified Communications 500 Series & Cisco Business Edition 3000
42 Financing – The Benefits of Leading with Cisco Capital Leasing Conserves cash flow and takes system price out of the equationEquipment remains off customer’s balance sheetOne low monthly paymentLower costsEquipment Lifecycle Management with ability to up-sell when lease is up for renewalMaximum flexibility – eliminates risk of customer getting stranded with technologyWhen developing and submitting a proposal to your customer for a Business Edition 6000 solution there are multiple benefits to including and leading with a leasing offer in partnership with Cisco Capital.With leasing your customers can conserve cash flow and spread costs over time, preserve credit, and avoid large cash outlays. This removes the system purchase price as an obstacle to closing the sale.Leasing equipment typically does not appear on the accounting balance sheet, eliminating the need for complicated depreciation schedules and accountingOne Solution, One Payment: combine Cisco hardware, software, services and complementary third party equipment into one low monthly payment.To lower their costs customers can take advantage of competitive financing rates and residual values that reduce total cost of ownership and accelerate return on investment.Equipment Lifecycle Management means customers can manage costs, meet business demands, avoid obsolescence with flexible upgrade and migration options, and easy equipment disposal.Maximum flexibility: Leasing provides peace of mind that if technology takes a major shift the customer is not stuck with an investment in obsolete technology. When their lease is up for renewal you can help them adjust to any technology transitions that are underway which would impact their existing system.Cisco Capital lease programs are available to all eligible Cisco Customers in participating countries.Learn More:*Cisco Capital Terms and Conditions apply, subject to credit approval, not available in all countries.
43 Summary Top 6 reasons to lead with Business Edition 6000 9.0: 6. Core call control platform for midmarket segment (differentiated solution, solid Cisco = right-sized, premium offer)5. Enterprise-class (no feature reduction, 99% investment protection with migration = customer satisfaction, loyalty)4. Lower barriers to upsell (more collaboration, more users = same HW)3. Application rich (rich on box offers + integrated WebEx Cloud offers = expand/grow service practice)2. Competitive (differentiated offer = wins deals)1. Improved partner profitability (cost-effective, simple, scalable = margin rich)
44 Learn More….Community Support forum - https://supportforums.cisco.com/community/netpro/collaboration-voice-videoTWTV “Fundamentals of BE6000” https://communities.cisco.com/videos/9540#comment-9205Cisco.comMidmarket main –SMB main –Product main –Case Studies –Partner Resources -Partner CentralCisco Collaboration Midmarket Promotion -