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E-Commerce presentation. Summary a-SIS presentation E-commerces features and stakes Our added value in e-commerce Expertise - Consultancy - Modelling.

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Presentation on theme: "E-Commerce presentation. Summary a-SIS presentation E-commerces features and stakes Our added value in e-commerce Expertise - Consultancy - Modelling."— Presentation transcript:

1 e-Commerce presentation

2 Summary a-SIS presentation E-commerces features and stakes Our added value in e-commerce Expertise - Consultancy - Modelling Our customer references 2

3 Summary a-SIS presentation E-commerces features and stakes Our added value in e-commerce Expertise - Consultancy - Modelling Our customer references 3

4 a-SIS today Key figures employees turnover : 24 M sites deployed in Europe, in North Africa, the Middle-East, Asia, and the United States users International presence A subsidiary of Savoye, a division of the Groupe Legris Industries Integrator partners Morocco Tunisia Established in France Germany / the Benelux countries The United Kingdom Russia The United States FRANCE St Etienne, Lyon, Dijon, Tourcoing UK Nottingham USA Rochester USA Chicago NORTHERN EUROPE Mönchengladbach RUSSIA Moscow 4

5 A worldwide presence… According to the ARC Advisory Group study of the worldwide WMS market, a-SIS is positioned No.1 in France No. 3 in EMEA No. 7 in the World * Chiffre daffaires - Turnover 5

6 A worldwide presence… a-SIS is now positioned as having - 3.5% of the worldwide market share - 8.2% of the EMEA market share Market shares in the EMEA zone 6

7 a division of GROUPE LEGRIS INDUSTRIES Savoye: a worldwide specialist in automated handling systems for distribution centres a-SIS a subsidiary of SAVOYE 2011 Key figures Turnover 100 M 600 Employees 6 production sites 9 implantations Turnover 100 M 600 Employees 6 production sites 9 implantations Order Picking systems 500 logistic systems 25 years of experience Automatic storage 1 million of pallets 15 years of experience Supply Chain Software 600 sites 25 years of experience Packing machines 1000 machines 45 years of experience 7

8 Our fields Operational logistic expertise - European leader in split cases picking solutions - 25 years experience of giving operational responses and accompanying our customers Advice on tactical decisions and operational problems Detection of critical points and validation of functional processes Assisting the project manager and optimising the software packages parameterisation - Expertise declined in numerous fields… Perfumes & Cosmetics Office supplies Industrial supplies Healthcare Leisure and cultural products Clothing PGC / Agri - food E-business Miscellaneous 3PL Distribution 8

9 Our customers Office Supplies AGF AFPA AHREND ALTER BURO ANTALIS BANTEX (GROUPE HAMELIN) BIC LOGISTIQUE CANSON (GROUPE HAMELIN) CARPENTRAS ET DONARIER CLAIREFONTAINE RHODIA CORNELSEN VERLAG CORPORATE EXPRESS (GPE BUHRMANN) DACTYL BURO DEXXON DOHE FABREGUE FIDUCIAL IMPRIMERIE GRESSET JM BRUNEAU JPG (GROUPE STAPLES) KALAMAZOO (GROUPE STAPLES) LA POSTE LIDER PAPEL MONDOFFICE (GROUPE STAPLES) NEAT IDEAS (GROUPE STAPLES) OFFICE DEPOT PAPETERIES HAMELIN PAPETERIES PICHON PRAGMATIC PUBLIPOLE DISTRIBUTION (GPE RENAULT) RAJA SACFOM BURO+ SERVITEUR SPICERS STAPLES UNIPAPEL AGF AFPA AHREND ALTER BURO ANTALIS BANTEX (GROUPE HAMELIN) BIC LOGISTIQUE CANSON (GROUPE HAMELIN) CARPENTRAS ET DONARIER CLAIREFONTAINE RHODIA CORNELSEN VERLAG CORPORATE EXPRESS (GPE BUHRMANN) DACTYL BURO DEXXON DOHE FABREGUE FIDUCIAL IMPRIMERIE GRESSET JM BRUNEAU JPG (GROUPE STAPLES) KALAMAZOO (GROUPE STAPLES) LA POSTE LIDER PAPEL MONDOFFICE (GROUPE STAPLES) NEAT IDEAS (GROUPE STAPLES) OFFICE DEPOT PAPETERIES HAMELIN PAPETERIES PICHON PRAGMATIC PUBLIPOLE DISTRIBUTION (GPE RENAULT) RAJA SACFOM BURO+ SERVITEUR SPICERS STAPLES UNIPAPEL Industrial Supplies ASCO JOUCOMATIC BERNER BROSSETTE BTI COMAP COOPERATIVE LORANS CORDIER (GROUPE LAPEYRE) DESCOURS & CABAUD FOUSSIER GENOYER LA PHOCEENNE GIRAUD PRODUCTION (GROUPE LAPEYRE) HENRY SAVY HILTI JEAN CHAPUIS JWB GROUPE LEGALLAIS LEGRIS MENUISERIES DU CENTRE (GROUPE LAPEYRE) NORD INOX OUEST PRODUCTION (GROUPE LAPEYRE) RACCORDS SERVICES REXEL ROY (GROUPE LAPEYRE) SBL (GROUPE LAPEYRE) WURTH ASCO JOUCOMATIC BERNER BROSSETTE BTI COMAP COOPERATIVE LORANS CORDIER (GROUPE LAPEYRE) DESCOURS & CABAUD FOUSSIER GENOYER LA PHOCEENNE GIRAUD PRODUCTION (GROUPE LAPEYRE) HENRY SAVY HILTI JEAN CHAPUIS JWB GROUPE LEGALLAIS LEGRIS MENUISERIES DU CENTRE (GROUPE LAPEYRE) NORD INOX OUEST PRODUCTION (GROUPE LAPEYRE) RACCORDS SERVICES REXEL ROY (GROUPE LAPEYRE) SBL (GROUPE LAPEYRE) WURTH Spare Parts AIR LIQUIDE WELDING BIHR CANON DACEM (GROUPE DARTY) DOYEN AUTO FAGOR BRANDT GEMY GROUPE BERNARD HEWLETT PACKARD HONEYWELL AUTOMOTIVE AFTERMARKET IMAJE INGRAM MICRO MAUBEUGE CONSTRUCTION AUTOMOBILE RAPID SA SCH GROUPE SEB MOULINEX QUINTON HAZEL WHIRLPOOL VALEO DISTRIBUTION AIR LIQUIDE WELDING BIHR CANON DACEM (GROUPE DARTY) DOYEN AUTO FAGOR BRANDT GEMY GROUPE BERNARD HEWLETT PACKARD HONEYWELL AUTOMOTIVE AFTERMARKET IMAJE INGRAM MICRO MAUBEUGE CONSTRUCTION AUTOMOBILE RAPID SA SCH GROUPE SEB MOULINEX QUINTON HAZEL WHIRLPOOL VALEO DISTRIBUTION 9

10 Our customers Fashion, Textile ADIDAS AIGLE ANDRÉ CHANTELLE COLUMBIA SPORTSWEAR DDP DECATHLON DELTA LINGERIE (DARJEELING, GROUPE CHANTELLE) DESSOUSCHERI.com DMC EURODIF FASHION LOGISTICS FASHIONSHOPPING.com GERARD DAREL JENNYFER KAMI PETIT BATEAU (GROUPE YVES ROCHER) PLAYTEX SPORTMASTER XANAKA ADIDAS AIGLE ANDRÉ CHANTELLE COLUMBIA SPORTSWEAR DDP DECATHLON DELTA LINGERIE (DARJEELING, GROUPE CHANTELLE) DESSOUSCHERI.com DMC EURODIF FASHION LOGISTICS FASHIONSHOPPING.com GERARD DAREL JENNYFER KAMI PETIT BATEAU (GROUPE YVES ROCHER) PLAYTEX SPORTMASTER XANAKA FMCG GEORGIA PACIFIC PROCTER & GAMBLE UNILEVER FRANCE GEORGIA PACIFIC PROCTER & GAMBLE UNILEVER FRANCE Distribution AUCHAN INTERNATIONAL TECHNOLOGIES ATAC BRICOMARCHE CARREFOUR CHRONODRIVE.fr CODIR DOREL FNAC FOIR'FOUILLE FRANCE PRINTEMPS GROUPE LAPEYRE KING JOUET MARTIN SELLIER TWC AUCHAN INTERNATIONAL TECHNOLOGIES ATAC BRICOMARCHE CARREFOUR CHRONODRIVE.fr CODIR DOREL FNAC FOIR'FOUILLE FRANCE PRINTEMPS GROUPE LAPEYRE KING JOUET MARTIN SELLIER TWC Food ALTADIS ANTARTIC BEURALIA CANDIA CEE CERES CRISTAL UNION DANONE EAUX France DAUNAT HAGEN JFA NESTLE WATERS France O.I. MANUFACTURING RAYNAL & ROQUELAURE RIGA SAINT-LOUIS SUCRE SPA MONOPOLE TOUPARGEL GROUPE UNIFROST ALTADIS ANTARTIC BEURALIA CANDIA CEE CERES CRISTAL UNION DANONE EAUX France DAUNAT HAGEN JFA NESTLE WATERS France O.I. MANUFACTURING RAYNAL & ROQUELAURE RIGA SAINT-LOUIS SUCRE SPA MONOPOLE TOUPARGEL GROUPE UNIFROST e-Business AUCHANDIRECT.fr ATAC BERGERE DE FRANCE CAMIF CHRONODRIVE.fr CLUB DIAL DESSOUSCHERI.com DAXON e-BUYER.com HOURA JM BRUNEAU MUSIC BOX myPIX.COM STAPLES TELEMARKET.fr VENTE-PRIVEE.COM VERT BAUDET AUCHANDIRECT.fr ATAC BERGERE DE FRANCE CAMIF CHRONODRIVE.fr CLUB DIAL DESSOUSCHERI.com DAXON e-BUYER.com HOURA JM BRUNEAU MUSIC BOX myPIX.COM STAPLES TELEMARKET.fr VENTE-PRIVEE.COM VERT BAUDET Tableware BIRAMBEAU CHOMETTE FAVOR BIRAMBEAU CHOMETTE FAVOR 10

11 Our customers Books & Leisure ANAYA ATARI AVENIR TELECOM BABOLAT BIG BEN CASAL SPORT DE BOREE DECOPATCH EMI FUJIFILM FRANCE FRANCE TELECOM TERMINAUX GROUPE CESAR HALLMARK HANDLEMAN UK INFOGRAMES INNELEC MDS MUSIC BOX NT + PANASONIC SAKS SODIS SONY VILO ANAYA ATARI AVENIR TELECOM BABOLAT BIG BEN CASAL SPORT DE BOREE DECOPATCH EMI FUJIFILM FRANCE FRANCE TELECOM TERMINAUX GROUPE CESAR HALLMARK HANDLEMAN UK INFOGRAMES INNELEC MDS MUSIC BOX NT + PANASONIC SAKS SODIS SONY VILO Healthcare ALCYON ARKOPHARMA ASEPT IN MED BAYER SANTE BRISTOL MYERS SQUIBB CHU ANGERS CHI CLERMONT-FERRAND CHU DIJON CHU RENNES CHU TOURS CHU ORLEANS COLOPLAST COOPER HARTMAN JOHNSON & JOHNSON LABORATOIRE GILBERT LABORATOIRES URGO LABORATOIRE PONROY MERCK LIPHA NOVARTIS PHARMA PFIZER PIERRE FABRE PLIVA PRANAROM SANOFI AVENTIS THUASNE VIRBAC WYETH LEDERLE ALCYON ARKOPHARMA ASEPT IN MED BAYER SANTE BRISTOL MYERS SQUIBB CHU ANGERS CHI CLERMONT-FERRAND CHU DIJON CHU RENNES CHU TOURS CHU ORLEANS COLOPLAST COOPER HARTMAN JOHNSON & JOHNSON LABORATOIRE GILBERT LABORATOIRES URGO LABORATOIRE PONROY MERCK LIPHA NOVARTIS PHARMA PFIZER PIERRE FABRE PLIVA PRANAROM SANOFI AVENTIS THUASNE VIRBAC WYETH LEDERLE Perfumes & cosmetics BEAUTY SUCCESS BIOTHERM CLARINS ESTEE LAUDER KAO PROFESSIONAL SALOON SERVICES LALIQUE LANCASTER L'OREAL PRODUITS DE LUXE LVMH (PARFUMS CHRISTIAN DIOR, GIVENCHY PARFUMS, PARFUMS GUERLAIN) MARIONNAUD NOCIBE PLANET PARFUM ROCHAS (GROUPE WELLA) SANOFI BEAUTE THALGO COSMETIC YVES ST LAURENT PARFUMS BEAUTY SUCCESS BIOTHERM CLARINS ESTEE LAUDER KAO PROFESSIONAL SALOON SERVICES LALIQUE LANCASTER L'OREAL PRODUITS DE LUXE LVMH (PARFUMS CHRISTIAN DIOR, GIVENCHY PARFUMS, PARFUMS GUERLAIN) MARIONNAUD NOCIBE PLANET PARFUM ROCHAS (GROUPE WELLA) SANOFI BEAUTE THALGO COSMETIC YVES ST LAURENT PARFUMS Logistics Services Providers 1-DIS ALLOGA CEPL DHL DISFAT EUROPEAN DISTRIBUTION SERVICES EVRARD FM LOGISTIC ID LOGISTICS JCH ENTREPOT DIS LOGISTIC NETWORKS 1-DIS ALLOGA CEPL DHL DISFAT EUROPEAN DISTRIBUTION SERVICES EVRARD FM LOGISTIC ID LOGISTICS JCH ENTREPOT DIS LOGISTIC NETWORKS LOGIRIS MORY LOGIDIS PARFUM INTERNATIONAL LOGISTIC CENTER PHARMALOG PHARMALPA SCP SDPP TRANSPORT IDOUX TRANSPORT ROUSSEL 11

12 SPORTMASTER MOSCOW SAKS PRAGMATIC EXPRESS SPORTMASTER St PETERSBURG PANTHEON AUCHAN.RU SPORTMASTER EKATERINBURG AUCHAN STAPLES LUXEMBOURG POLAND AUCHAN LVMH CHINA CORNELSEN EDS GOLDWELL ESTEE LAUDER HONEYWELL AFTERMARKET OFFICE DEPOT PROCTER & GAMBLE REXEL SPICERS GERMANY ANAYA ANTALIS DOHE LIDER PAPEL PROCTER & GAMBLE REXEL STAPLES VALEO DISTRIBUTION SPAIN OFFICE DEPOT STAPLES VALEO DISTRIBUTION THE NETHERLANDS NEAT IDEAS HALLMARK CARDS OFFICE DEPOT PROCTER & GAMBLE REXEL SPICERS STAPLES UK ATARI AUCHAN DIRECT ESTEE LAUDER OFFICE DEPOT REXEL STAPLES SPICERS WHIRLPOOL ITALY BABOLAT LVMH USA RUSSIA PLAISIO SPRIDER GREECE PLIVA CROATIA BANTEX DENMARK SERVITEUR NORWAY SWEDEN ESTEE LAUDER MARIONNAUD SWITZERLAND A&C COPHANA DOYEN AUTO JOHNSON & JOHNSON OFFICE DEPOT PARKER HANNIFIN PLANET PARFUM PRANAROM PROCTER & GAMBLE STAPLES SUMITOMO BELGIUM SAUDI KAYAN SAUDI ARABIA PORTUGAL AUCHAN STAPLES TIMAR MOROCCO ESTEE LAUDER SOUTH AFRICA HONG KONG LVMH SOUTH KOREA LVMH NESPRESSO TAIWAN LVMH International Customers DOREL 12

13 Our range of solutions Software package publishing and integration for the Supply Chain Execution (SCE) 13

14 Supply Chain Management : components LM Order Manager LM Stock Optimizer Multisites cockpit Orders allocation Shortage, balances, substitutions Intersites transfers Alerts Multisites cockpit Orders allocation Shortage, balances, substitutions Intersites transfers Alerts Level inventory optimization Supplies suggestions Level inventory optimization Supplies suggestions 14

15 Warehouse Management : components LM xt Inbound planning, Multimode receiving, Returns, Quality control, Cross-docking, Putaway allocation, General & cycling stock counts, Precubing, Fulfilment scheduling, Manufacturing, kitting, copacking, Sorting per destination, Outbound planning, Loading check, Performance analysis, Interfaced to mechanized systems. Inbound planning, Multimode receiving, Returns, Quality control, Cross-docking, Putaway allocation, General & cycling stock counts, Precubing, Fulfilment scheduling, Manufacturing, kitting, copacking, Sorting per destination, Outbound planning, Loading check, Performance analysis, Interfaced to mechanized systems. LMexe Multimode receiving, Returns, Cross-docking, Putaway allocation General, cycle counts, Precubing, Fulfilment scheduling, Manufacturing, Kitting Sorting per destination, Loading check, Performance analysis Multimode receiving, Returns, Cross-docking, Putaway allocation General, cycle counts, Precubing, Fulfilment scheduling, Manufacturing, Kitting Sorting per destination, Loading check, Performance analysis LM xt : for large warehouses LMexe: for small and medium-size warehouses 15

16 Flow Management : components For Loaders For organizers Carrier allocation Pre-billing, Pre-invoicing Simulation Carrier labelling Track & Trace Carrier allocation Pre-billing, Pre-invoicing Simulation Carrier labelling Track & Trace Routes optimization Routes planning Means management Labor management Planning Tracking Pre-billing, Pre-invoicing Dashboards Routes optimization Routes planning Means management Labor management Planning Tracking Pre-billing, Pre-invoicing Dashboards 16

17 Expert in split cases preparation Expert in precubing Ability to manage heavy flows Multisite system Ability to manage large framework of goods Heterogeneity Ugly supports Wires, cutting, etc. Ability to manage large framework of goods Heterogeneity Ugly supports Wires, cutting, etc. Business features Alloted / countermark Counter management Construction site deliveries Out of stock management etc. Key differentiators of our solutions 17

18 Many dashboards available RF, Voice, RFID technologies, natively integrated Mechanized system Cockpit and workload estimation Different ways to pick User-friendliness Cart picking Label picking Conveyor Goods-to-man (PTS) … Key differentiators of our solutions 18

19 Warehouse Management Appointment scheduling Truck unloading Administrative reception Administrative reception Physical reception Quality control Putaway strategy Cross-docking Scheduling Time estimation Alerts Scheduling Time estimation Alerts Delivery identification Delivery qualification Subject to checking after unloading Delivery identification Delivery qualification Subject to checking after unloading Automatic or manual creation of goods-in folder DESADV integration Partial reception Unexpected reception Returns management Automatic or manual creation of goods-in folder DESADV integration Partial reception Unexpected reception Returns management Quantitative reception Qualitative reception Features (batch, S/N) Quantitative reception Qualitative reception Features (batch, S/N) Unitary, total, statistical or imposed Control ranges Unitary, total, statistical or imposed Control ranges Several allocation modes available Hierarchy Retention Several allocation modes available Hierarchy Retention Allotted pallets Allotted boxes Unknown references Allotted pallets Allotted boxes Unknown references RECEP DISPATCH Goods-In 19

20 Warehouse Management Precubing Scheduling Order launching Simulation Labour management Preparation types Preparation modes Products typology Available packaging Box balancing Stacking, vacancy % Cubing constraints Cubing algorithms Products typology Available packaging Box balancing Stacking, vacancy % Cubing constraints Cubing algorithms Automatic or manual Order typology Automatic or manual Order typology Automatic or manual Order selection to launch By trailer, by shipping mode, by shipping date, etc. Order typology Retention management Automatic or manual Order selection to launch By trailer, by shipping mode, by shipping date, etc. Order typology Retention management Preparation workload Means requirements Resource requirements Preparation workload Means requirements Resource requirements Profiling of users Productivity profiles Activity calendar Means management Profiling of users Productivity profiles Activity calendar Means management Fixed, dynamic Mass preparation, pallet Ugly Mechanised Fixed, dynamic Mass preparation, pallet Ugly Mechanised Pick and Pack Pick then Pack, Pick then sort Mono order Multi order Pick and Pack Pick then Pack, Pick then sort Mono order Multi order Preparation means Radio-frequency Voice Pick to light, put to light Manual preparation Radio-frequency Voice Pick to light, put to light Manual preparation Order Preparation 20

21 Collection Radio frequency Voice Pick to light Paper Radio frequency Voice Pick to light Paper Put to zone Radio frequency Put to light Voice Radio frequency Put to light Voice Multi-order Radio frequency Radio frequency + put to light Voice Radio frequency Radio frequency + put to light Voice Mono-reference Radio frequency Dispatch label Radio frequency Dispatch label Carrying out preparation Warehouse Management 21

22 Several counts Empty locations Several counts Empty locations Warehouse Management Physical Count Campaigns Imposed date Campaigns Imposed date Cycle count In preparation, count of remaining quantity at- the location after the pick (under a given threshold) Opportunistic inventories Inventory recommendation for errors (missing product, breakage, etc.) Statistical inventories Product Product families Multi-site, mono-site Zones, locations Owner AWUP (Average Weighted Unit Price) Criteria Modes Inventory management (stock take) 22

23 Kitting Manufacturing Customisation Item A + Item B preparation End of preparation check Checking of complete kit Assembly (optional) Several cubings Mono or multi-box dispatch Item A + Item B preparation End of preparation check Checking of complete kit Assembly (optional) Several cubings Mono or multi-box dispatch Item A + Item B = Item C Assembly Storage of the Item C or Dispatch Breakage declaration Surplus re-stored Item A + Item B = Item C Assembly Storage of the Item C or Dispatch Breakage declaration Surplus re-stored Customisation during preparation Dedicated zones Samples, Over-packaging Customisation monitoring and control Customisation during preparation Dedicated zones Samples, Over-packaging Customisation monitoring and control Item A Item B Item C Item A Kitting, Manufacturing, Customisation Warehouse Management 23

24 In WMS Standard KPI KPI Nb of launched, prepared, shipped supports/ orders Workloads and estimations Activity cockpit Nb of launched, prepared, shipped supports/ orders Workloads and estimations Activity cockpit Preparation Dispatch Preparation Dispatch Based on a SQL query Available configuration Distribution to teams/users Based on a SQL query Available configuration Distribution to teams/users BO® universes Available states Cockpit Available universes for each warehouse process Reception Preparation/ Dispatch Movement history Inventory, Audit Trail etc. Available universes for each warehouse process Reception Preparation/ Dispatch Movement history Inventory, Audit Trail etc. For each universe, some available states For each universe, some available states Activity type cockpit Teams / Users productivity Activity type cockpit Teams / Users productivity Warehouse Management Dashboards 24

25 Planning Events & mobility Tariff grids & pre invoicing Dashboard Mission planning Resource planning Mission planning Resource planning Realisation monitoring GPS information feedback Order tracking Resource tracking Event entry Execution monitoring Realisation monitoring GPS information feedback Order tracking Resource tracking Event entry Execution monitoring Import / tariff grids creation Tariff limits Fixed costs, proportional costs Pre invoicing computation Additional costs (taxes) Deliveries grouping optimisation Pre invoicing on demand Import / tariff grids creation Tariff limits Fixed costs, proportional costs Pre invoicing computation Additional costs (taxes) Deliveries grouping optimisation Pre invoicing on demand Cost analysis Margin analysis Cost analysis Margin analysis Round optimisation Grouping orders optimization Multi pick Multi drop Minimising empty rotations Grouping orders optimization Multi pick Multi drop Minimising empty rotations Carrier allocation Cheapest carrier allocation Automatic or manual allocation Allocation analysis Constraints taken into account Cheapest carrier allocation Automatic or manual allocation Allocation analysis Constraints taken into account Flow Management System LM Shipping scope of functionalities 25

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27 Summary a-SIS presentation E-commerces features and stakes Our added value in e-commerce Expertise - Consultancy - Modelling Our customer references 27

28 e-commerces constraints Numerous, varied constraints Considerable range of products Different product typologies Considerable range of products Different product typologies High number of customers Small depth or orders (few lines) High number of customers Small depth or orders (few lines) Customer demands regarding quality and deadline (stock-out, rapidity, …) Erratic flows (promotions, environment, impulse buys, day of the week, …) Erratic flows (promotions, environment, impulse buys, day of the week, …) Numerous customer returns Transport purchase integrated into the proposal 28

29 e-commerces challenges Packaging Preparation optimisation Storage Flexibility The last kilometer 29

30 Very structuring strategic positioning Moderated product repository Stable repository Delivery with appointment- making Moderated product repository Stable repository Delivery with appointment- making Food shopping Significant product repository Seasonality for some products Delivery at D+1/D+3 Significant product repository Seasonality for some products Delivery at D+1/D+3 On-line shops Low product repository Constantly changing repository Delivery at D+14/D+21 Low product repository Constantly changing repository Delivery at D+14/D+21 Flash sales 30

31 Warehouse Management Appointment scheduling Truck unloading Administrative reception Administrative reception Physical reception Quality control Putaway strategy Cross-docking Scheduling Time estimation Alerts Scheduling Time estimation Alerts Delivery identification Delivery qualification Subject to checking after unloading Delivery identification Delivery qualification Subject to checking after unloading Automatic or manual creation of goods-in folder DESADV integration Partial reception Unexpected reception Returns management Automatic or manual creation of goods-in folder DESADV integration Partial reception Unexpected reception Returns management Quantitative reception Qualitative reception Features (batch, S/N) Quantitative reception Qualitative reception Features (batch, S/N) Unitary, total, statistical or imposed Control ranges Unitary, total, statistical or imposed Control ranges Several allocation modes available Hierarchy Retention Several allocation modes available Hierarchy Retention Allotted pallets Allotted boxes Unknown references Allotted pallets Allotted boxes Unknown references RECEP DISPATCH Goods-In 31 Reverse logistic Inbound of single pieces Dedicated putaway algorithm Storage compaction Reverse sortation (mechanized or not) Reverse logistic Inbound of single pieces Dedicated putaway algorithm Storage compaction Reverse sortation (mechanized or not) Return Management

32 Customer returns Depending on product typology (between 2 and 10% in France can be 25% in UK or Germany) Depending on product typology (between 2 and 10% in France can be 25% in UK or Germany) Simplicity for the customer and the distributor Return identification Return check Put back into stock, re-packaging, preparation Reverse logistics for processing simplification Dispatch multi-criteria archive database Checking ranges Management of quality statuses Decision-making: 1st choice, 2 nd choice, etc. Choice of a dedicated zone Re-packaging workshop Preparation on stock quality (discount store, etc.) 32

33 Putaway Standard allocation Standard allocation Linear allocation Linear allocation Volumetric allocation Volumetric allocation Allocation closest to a pivot location Allocation closest to a pivot location Allocation in automated zone Declarative allocation Declarative allocation Allocation in infinite zone 1 Beam split into several locations for supports with very varied dimensions Volume storage optimisation 3 dimensions taken into account Volume storage optimisation 3 dimensions taken into account Pivot around picking Adjacency allowed Pivot around picking Adjacency allowed Automatic storage Rotative shelf Stacker crane etc. Automatic storage Rotative shelf Stacker crane etc. Manually Constraints checked Manually Constraints checked Mass zones Racks Mass zones Racks 33

34 Warehouse Management Precubing Scheduling Order launching Simulation Labour management Preparation types Preparation modes Products typology Available packaging Box balancing Stacking, vacancy % Cubing constraints Cubing algorithms Products typology Available packaging Box balancing Stacking, vacancy % Cubing constraints Cubing algorithms Automatic or manual Order typology Automatic or manual Order typology Automatic or manual Order selection to launch By trailer, by shipping mode, by shipping date, etc. Order typology Retention management Automatic or manual Order selection to launch By trailer, by shipping mode, by shipping date, etc. Order typology Retention management Preparation workload Means requirements Resource requirements Preparation workload Means requirements Resource requirements Profiling of users Productivity profiles Activity calendar Means management Profiling of users Productivity profiles Activity calendar Means management Fixed, dynamic Mass preparation, pallet Ugly Mechanised Fixed, dynamic Mass preparation, pallet Ugly Mechanised Pick and Pack Pick then Pack, Pick then sort Mono order Multi order Pick and Pack Pick then Pack, Pick then sort Mono order Multi order Preparation means Radio-frequency Voice Pick to light, put to light Manual preparation Radio-frequency Voice Pick to light, put to light Manual preparation Order Preparation 34

35 Multi-preparation mode specialist Full case boxes Complete pallets Full case boxes Complete pallets Manual Pick and Pack Mechanised Pick and Pack Trolley Pick Then Pack Complex Pick Then Pack Simple ventilation Simple ventilation Complex ventilation Sticking on dispatch label Automatic or manual Order typology Dividing up into preparation zones Automatic or manual Order typology Dividing up into preparation zones Preparation in mono order shuttles by zone Consolidation on packaging station Preparation in mono order shuttles by zone Consolidation on packaging station Mono-item Global collection Mono-item packaging Global collection Mono-item packaging Processes at some customers sites 35

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37 Summary a-SIS presentation E-commerces features and stakes Our added value in e-commerce Expertise - Consultancy - Modelling Our customer references 37

38 On-line shopping Buying products available in supermarkets/specialist shops from home A very specific model Home delivery: tray/bag preparation, truck loading management, round optimisation Preparation in « drive » mode : box preparation, dissociation dry / cool picking Reference heterogeneity: shapes, fragility, use-by date Home delivery: tray/bag preparation, truck loading management, round optimisation Preparation in « drive » mode : box preparation, dissociation dry / cool picking Reference heterogeneity: shapes, fragility, use-by date High average basket with a high number of order lines to SKUs Preparation management in cool, dry, frozen zones Scheduling the activity according to the transport plan Morning preparation for delivery in the afternoon and evening High average basket with a high number of order lines to SKUs Preparation management in cool, dry, frozen zones Scheduling the activity according to the transport plan Morning preparation for delivery in the afternoon and evening 38

39 On-line shopping Recommended logistic solutions Low volumes WMS Pick and pack preparation Pick and pack preparation Mono-order supports trays or boxes (1 to 15 boxes) per zone (dry, cool, frozen) Path optimisation Split the order into several preparation zones Synchronisation of preparations between the zones Pre-cubing Dry, cool and frozen preparation Automatic palletisation Mono-order supports trays or boxes (1 to 15 boxes) per zone (dry, cool, frozen) Path optimisation Split the order into several preparation zones Synchronisation of preparations between the zones Pre-cubing Dry, cool and frozen preparation Automatic palletisation 39

40 Product implantation assistance Activity scheduling according to the transport plan Calculation of the number of boxes per order Splitting up of the order into several preparation zones Preparation synchronisation between a zone on the ground and a zone on the mezzanine Real time monitoring of preparation progress Mail-order and e-commerce : On-line supermarketActivity Mions (F - 69)Site m 2 20 pickers 250 to 500 orders a day to boxes a day product references VOLUMETRY Preparation in the morning (6.00 a.m p.m.) before the trucks departure (delivery 2.00 p.m. – p.m.) Very low stock coverage (no reserve) Preparation of dry, cool and frozen products in dedicated zones Mezzanine management CONSTRAINTS Implementation of a local platform for the distribution of products sold on the Internet Solution integrated with AUCHAN group tools Real time and radio frequency solution CONTEXT AND AIMS a-SIS CONTRIBUTION Productivity in agreement with the companys aims Service quality Peace of mind at work thanks to controlled organisation and real time monitoring Customer satisfaction thanks to a high service rate ( 3% of stock-out on products Aim 99 % achieved 98,5 %) BENEFITS AuchanDirect.fr 40

41 Logistic flow chart Warehouse goods-in Goods-in using an expected goods-in Putting onto shelves with the current Physical goods- in Automatic palletisation of boxes for dry Storage in controlled temperature zone Warehouse replenishment requirement calculation Goods-in using an unexpected goods-in Quantity check and putting into stock Scheduling by delivery round Breaking down of the lists to be prepared by zone Synchronisation of preparation in mezzanine Collection in radio-frequency Automatic palletisation Warehouse replenishment requirement calculation Goods-in using an unexpected goods-in Quantity check and putting into stock Scheduling by delivery round Breaking down of the lists to be prepared by zone Synchronisation of preparation in mezzanine Collection in radio-frequency Automatic palletisation + + Preparation by zone (dry, cool, frozen) Preparation by zone (dry, cool, frozen) Consolidation by round Mezzanine preparation AuchanDirect.fr 41

42 On-line shopping Recommended logistic solutions High volumes WMS Station preparation WMS Product set-up assistance Activity scheduling Calculation of the number of boxes per order Path optimisation Breaking the order up into several preparation zones Synchronisation of preparations between the zones Reliable solution and a good productivity ratio Well-suited to multi-zone preparation at a cooled area WMS Product set-up assistance Activity scheduling Calculation of the number of boxes per order Path optimisation Breaking the order up into several preparation zones Synchronisation of preparations between the zones Reliable solution and a good productivity ratio Well-suited to multi-zone preparation at a cooled area 42

43 On-line shops Buying all types of products from home Come out of the per order preparation model Home deliveries Deliveries to pick-up locations Customer demands regarding quality and deadline : stock-out management and rapidity Erratic flows: promotions, environment, spur of the moment purchases, seasonal activity peaks, etc. Numerous customer returns Home deliveries Deliveries to pick-up locations Customer demands regarding quality and deadline : stock-out management and rapidity Erratic flows: promotions, environment, spur of the moment purchases, seasonal activity peaks, etc. Numerous customer returns Low average value of the customer purchase with a low number of order lines SKU for a player in a niche market to SKU for a generalist Numerous product typologies Low average value of the customer purchase with a low number of order lines SKU for a player in a niche market to SKU for a generalist Numerous product typologies Very low number of items per order 43

44 On-line shops Average of 1.2 to 3.5 items per order Need to massify the activity to reduce unproductive picker routes Justifies an order retention logic at regular intervals Massify the multi-item order flows as mono-item Average of 1.2 to 3.5 items per order Need to massify the activity to reduce unproductive picker routes Justifies an order retention logic at regular intervals Massify the multi-item order flows as mono-item Close to 35% of global orders (80% for shoes) And this for 15% of picks Justifies the implementation of particular processes Close to 35% of global orders (80% for shoes) And this for 15% of picks Justifies the implementation of particular processes Very small number of items per order ! With considerable share from mono- item orders 44

45 On-line shops WMS Process optimisation Optimising picking set-up: slotting Optimising routes thanks to powerful algorithms Choosing the right process for the product typology and/or orders Ventilation, Multi-order, mono-box, cubing… Optimising preparation thanks to workstation user-friendliness Mechanising routes (conveyor, sorter, PTS) Optimising picking set-up: slotting Optimising routes thanks to powerful algorithms Choosing the right process for the product typology and/or orders Ventilation, Multi-order, mono-box, cubing… Optimising preparation thanks to workstation user-friendliness Mechanising routes (conveyor, sorter, PTS) Recommended logistic solutions 45

46 Multi-order preparation using carts and WIFI with displays (20 orders simultaneously) Possibility of preparation in sorting collection Returns management with the possibility of arbitration (storage, exchanges) Labels and EDI Colissimo dealt with in the WMS Screens and follow-up status made available Multi-order preparation using carts and WIFI with displays (20 orders simultaneously) Possibility of preparation in sorting collection Returns management with the possibility of arbitration (storage, exchanges) Labels and EDI Colissimo dealt with in the WMS Screens and follow-up status made available Textile distance selling Activity Stains (F - 93) Sites 6000 product references 500 boxes shipped a day 2.3 lines per order 6000 product references 500 boxes shipped a day 2.3 lines per order VOLUMETRY Returns management Erratic flows Multi-company management Dispatch by Colissimo Returns management Erratic flows Multi-company management Dispatch by Colissimo CONSTRAINTS Industrialise the logistic process by the implementation of real time warehouse management software (RF) Significantly increase productivity Avoid picking errors on the product and/or the quantity thanks to a real time system Avoid stockouts thanks to knowledge of the stock in real time and allow an alert Industrialise the logistic process by the implementation of real time warehouse management software (RF) Significantly increase productivity Avoid picking errors on the product and/or the quantity thanks to a real time system Avoid stockouts thanks to knowledge of the stock in real time and allow an alert CONTEXT AND AIMS a-SIS CONTRIBUTION Improved productivity Improved preparation quality Activity measurement and follow-up Customer satisfaction Improved productivity Improved preparation quality Activity measurement and follow-up Customer satisfaction BENEFITS DessousCheri.com 46

47 Logistic flow chart Warehous e goods-in Goods-in using an expected goods-in Prep zone replen Transport label printing Physical goods-in Putting into shuttles for storage Physical goods-in Putting into shuttles for storage Cubing Returns reception Arbitration storage or exchanges Returns processing Returns management Semi-collective preparation or collection sorting Paper mode collection Sorting in radio-frequency mode Printing of carrier labels by the WMS Returns management Semi-collective preparation or collection sorting Paper mode collection Sorting in radio-frequency mode Printing of carrier labels by the WMS + + Collection Sorting Semi collective preparation Dispatch DessousChéri.com : Stains 47

48 Multi-lingual software package Declarative goods-in in real time and carrying out a unitary check with adapted labelling (possibility serial no.) Storing received products or using them directly Allocating picking addresses dynamically, filling them as needed and freeing them at the end of the campaign Multi-lingual software package Declarative goods-in in real time and carrying out a unitary check with adapted labelling (possibility serial no.) Storing received products or using them directly Allocating picking addresses dynamically, filling them as needed and freeing them at the end of the campaign product references per site members to be served 2 to 3 sales a week boxes shipped a day 2.1 lines per order product references per site members to be served 2 to 3 sales a week boxes shipped a day 2.1 lines per order VOLUMETRY Taking into account management demands linked to a frequent change of references Offering parameterisation functionalities which allow you to process the configuration of the various existing warehouses Taking into account management demands linked to a frequent change of references Offering parameterisation functionalities which allow you to process the configuration of the various existing warehouses CONSTRAINTS Adequacy of the information systems with the current and future logistic processes (Savoye mechanised conveyor project) Optimal familiarisation by operational teams Improving fluidity and exchange responsiveness Rolling out of the concept in different European countries Adequacy of the information systems with the current and future logistic processes (Savoye mechanised conveyor project) Optimal familiarisation by operational teams Improving fluidity and exchange responsiveness Rolling out of the concept in different European countries CONTEXT AND AIMS a-SIS CONTRIBUTION Improving processes and their performance Improving service quality Reducing storage operation costs Optimisation of volumes, flows and logistic operations Improving processes and their performance Improving service quality Reducing storage operation costs Optimisation of volumes, flows and logistic operations BENEFITS Vente-Privée.com e-commerce flash sales Activity Le Blanc-Mesnil (Stored flow) Sites 48

49 Logistic flow chart Warehouse goods-in Goods-in folder creation Prep zone replen Sort Dispatch Mechanised preparation Collection Sorting Vente-Privée.com : Le Blanc-Mesnil Physical goods- in Putting into shuttles for storage Physical goods- in Putting into shuttles for storage Box lidding Palletisation Mono preparation Cubing Processing « monos » Loading check Goods-in in several stages Order pre-cubing Processing mono-orders from goods-in Mechanised or manual preparation Paper mode collection Sorting in radio frequency mode Goods-in in several stages Order pre-cubing Processing mono-orders from goods-in Mechanised or manual preparation Paper mode collection Sorting in radio frequency mode

50 Integration de LM7 ® for the industrial management of the storage warehouse and order preparation Interfacing with the Savoye conveyor : Integration of LM WCS® for automated conveyor control and packaging stations Turnkey solution with functional result guarantee Integration of a careful change process Integration de LM7 ® for the industrial management of the storage warehouse and order preparation Interfacing with the Savoye conveyor : Integration of LM WCS® for automated conveyor control and packaging stations Turnkey solution with functional result guarantee Integration of a careful change process Agri-foods Activity Argentan, Montauban, Civrieux, Poitiers, Chalon sur Saône (5 sites F) Sites references POs a day boxes a day 8 lines per order references POs a day boxes a day 8 lines per order VOLUMETRY Processing the high number of expected lines Preparing and delivering all of the orders according to the tele-sales model Interfaces with SAP (Unilog) Interfaces with 3 relatively different IT systems (Adonix, Lydis and Lydis.net) Solution roll-out on 5 sites with different Level 1 Processing the high number of expected lines Preparing and delivering all of the orders according to the tele-sales model Interfaces with SAP (Unilog) Interfaces with 3 relatively different IT systems (Adonix, Lydis and Lydis.net) Solution roll-out on 5 sites with different Level 1 CONSTRAINTS Making reliable goods-in and physical stock management : carrying out goods-in feature statements Making reliable and checking order preparation Reducing preparation deadlines Arbitrating the load in relation to carrier departure Re-adjusting preparation based on actual capacities Receiving and dispatching orders several times a day Making reliable goods-in and physical stock management : carrying out goods-in feature statements Making reliable and checking order preparation Reducing preparation deadlines Arbitrating the load in relation to carrier departure Re-adjusting preparation based on actual capacities Receiving and dispatching orders several times a day CONTEXT AND AIMS a-SIS CONTRIBUTION Solution implementation without disruption Increasing flexibility Real-time activity follow-up Preparation management in optimised just in time Promotions management (change of cycle every 18 days) Traceability Solution implementation without disruption Increasing flexibility Real-time activity follow-up Preparation management in optimised just in time Promotions management (change of cycle every 18 days) Traceability BENEFITS Toupargel 50

51 Logistic flow chart Warehouse goods-in Mobile cart reception in RF mode with traceability info Put into reserve Product ventilation Goods-in using an expected goods-in Total product traceability Quantity check and putting into stock in reserve (racks) Pallet rack picking for class A, picking étagère for the others Global paper collection for 24 boxes on 3 trays Ventilation on 8 workstations with light displays (2 picks at once) Weight checking Automatic palletisation Goods-in using an expected goods-in Total product traceability Quantity check and putting into stock in reserve (racks) Pallet rack picking for class A, picking étagère for the others Global paper collection for 24 boxes on 3 trays Ventilation on 8 workstations with light displays (2 picks at once) Weight checking Automatic palletisation + + Global collection at picking Box transfer to mechanised sort Automatic palletisation Picking replen Toupargel 51

52 Flash sales Promotional sales launched daily with considerable discounts Logistic without stock, as the received products are mostly sent directly to preparation: direct cross-docking Change of references every day, from 50 to 1000 references a day depending on the numbers and types of sales 52

53 Flash sales WMS Process optimisation Solution: cross-docked preparation in manual or mechanised mode Order known in advance Limited number of references to be spread across a large number of orders Significant percentage of mono-item orders Depending on the volumes, simple ventilation or multi-level sortation Solution: cross-docked preparation in manual or mechanised mode Order known in advance Limited number of references to be spread across a large number of orders Significant percentage of mono-item orders Depending on the volumes, simple ventilation or multi-level sortation Recommended logistic solutions 53

54 Vente-privée.com – Saint Vulbas 54

55 Mechanized systems management More than 50% of our 650 customer sites are mechanized, managed and driven by our LM WCS WCS Automated warehouses Automated warehouses Conveyors Preparation sorters Preparation sorters Labellers Scales Dispatch sorters Dispatch sorters Pick-to-light solutions Pick-to-light solutions Document deposit Document deposit 55

56 Sorter 56

57 Goods to Man 57

58 Planning Events & mobility Tariff grids & pre invoicing Dashboard Mission planning Resource planning Mission planning Resource planning Realisation monitoring GPS information feedback Order tracking Resource tracking Event entry Execution monitoring Realisation monitoring GPS information feedback Order tracking Resource tracking Event entry Execution monitoring Import / tariff grids creation Tariff limits Fixed costs, proportional costs Pre invoicing computation Additional costs (taxes) Deliveries grouping optimisation Pre invoicing on demand Import / tariff grids creation Tariff limits Fixed costs, proportional costs Pre invoicing computation Additional costs (taxes) Deliveries grouping optimisation Pre invoicing on demand Cost analysis Margin analysis Cost analysis Margin analysis Round optimisation Grouping orders optimization Multi pick Multi drop Minimising empty rotations Grouping orders optimization Multi pick Multi drop Minimising empty rotations Carrier allocation Cheapest carrier allocation Automatic or manual allocation Allocation analysis Constraints taken into account Cheapest carrier allocation Automatic or manual allocation Allocation analysis Constraints taken into account Shipping Shipping management 58

59 Packing Solutions 59

60 In WMS Standard KPI KPI No. of launched, prepared, shipped supports/ orders Workloads and estimations Activity cockpit No. of launched, prepared, shipped supports/ orders Workloads and estimations Activity cockpit Preparation Dispatch Preparation Dispatch Based on a SQL query Available configuration Distribution to teams/users Based on a SQL query Available configuration Distribution to teams/users BO® universes Available states Cockpit Available universes for each warehouse process Reception Preparation/ Dispatch Movement history Inventory, Audit Trail etc. Available universes for each warehouse process Reception Preparation/ Dispatch Movement history Inventory, Audit Trail etc. For each universe, some available states For each universe, some available states Activity type cockpit Teams / Users productivity Activity type cockpit Teams / Users productivity Warehouse Management Dashboards 60

61

62 Summary a-SIS presentation E-commerces features and stakes Our added value in e-commerce Expertise - Consultancy - Modelling Our customer references 62

63 Expertise Analysis of order portfolio Warehouse Volumes to be prepared Volume product orders Massification possible by product Preparation time … … 63

64 LM Slotting Optimizer Aims Perimeter When? Optimisation product set-up Balance workload Reduce routes Reduce waiting time Optimisation product set-up Balance workload Reduce routes Reduce waiting time Fixed picking Allocated dynamic picking Reserve Fixed picking Allocated dynamic picking Reserve Initial slotting Constant re-organisation New products Exogenous factors (season, etc.) Initial slotting Constant re-organisation New products Exogenous factors (season, etc.) Optimisation of product positioning Analysis Re-organisation of locations of products: consumption replenishment variabilities forecasts of locations of products: consumption replenishment variabilities forecasts Picking re-establishment Stock aims by class Taking constraints into account Configurable positioning Movement suggestion Picking re-establishment Stock aims by class Taking constraints into account Configurable positioning Movement suggestion 64

65 Expertise Full case boxes Complete pallets Full case boxes Complete pallets Manual Pick and Pack Mechanised Pick and Pack Trolley Pick Then Pack (pick-to-cart) Complex Pick Then Pack Simple ventilation Complex ventilation (multi-level sort) Complex ventilation (multi-level sort) Sticking on dispatch label Automatic or manual Order typology Dividing up into preparation zones e.g.: AUCHANDIRECT.fr Automatic or manual Order typology Dividing up into preparation zones e.g.: AUCHANDIRECT.fr e.g.:TELEMARKET.fr e.g.: DESSOUSCHÉRI.com Preparation in mono- order shuttles by zone Consolidation at packaging station e.g.: E-BUYER Preparation in mono- order shuttles by zone Consolidation at packaging station e.g.: E-BUYER e.g.: VENTE-PRIVEE.COM e.g.:PLACE DU MARCHÉ Mono-item Global collection Mono-item packaging e.g.:F ASHIONSHOPPING.com Global collection Mono-item packaging e.g.:F ASHIONSHOPPING.com Organisation suggestion 65

66 Expertise Conveyors Sorters Trolleys Voice solutions Voice solutions Pick-to-light solutions Pick-to-light solutions RF terminals Arbitration on preparation modes Collection optimisation algorithms Turnkey implementation with the right tools Organisation suggestion 66

67 Expertise No. of orders / day Nb of lines / order Pick-to-cart Mechanised Pick&pack Goods to man (PTS) Simple ventilation Automated multi-level sort Multi-level sort Manual Pick&pack Arbitration between the preparation modes Depending on volumes and order typology Arbitration between the preparation modes Depending on volumes and order typology 67

68 Automation stages Modest flows WMS Pick to cart preparation Or collection/sorting Pick to cart preparation Or collection/sorting Average flows WMS Packaging automation: Box erector, quality control, wedging, lidding Packaging automation: Box erector, quality control, wedging, lidding Significant flows WMS Complete automation: sorters, goods-to-man, conveyors with stations Complete automation: sorters, goods-to-man, conveyors with stations 68

69 Our e-business customer references 69

70 Our e-business customer references - Telemarket.fr (Galeries Lafayette) Houra.fr (Cora group) Corporate Express, Staples, Office Dépot2002 to AuchanDirect.fr Chronodrive.fr (Groupe Auchan) Placedumarché.fr (Toupargel-Agrigel) Next Directory (UK) myPix.com - FOTOVISTA Camif Chapitre.com Pixmania.com ebuyer.com Vente-Privée.com (7 sites)2004 to Amazon.com (1 UK, 1 Ger) 2004 to Idgroup-Okaidi Photobox.com DessousChéri.com FashionShopping.com2010 Over 55 sites set up 70

71 THANK YOU! 71


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