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3 Team Cleaning Vs Individual Cleaning APRIL 3-6, 2013, LONG BEACH, CATaskTeam Cleaning Vs Individual CleaningTuan Nguyen/Doug SorumLompoc Unified School District Maintenance and OperationsThese materials have been prepared by the CASBO Southern Region M&O Professional Council (or CASBO Associate Member). They have not been reviewed by State CASBO for approval, so therefore are not an official statement of CASBO.
4 Sources Of Complaints Dusting Restroom Cleanliness Restroom Supplies FloorsCarpetsTrash RemovalEntrance AreasOtherIndoor Air QualityEmployee Theft0%5%10%15%20%25%30%35%40%45%
5 Current Challenges for Districts Cleaning standards vary from site to site.Cleaning standards vary from room to room.Cleaning equipment is not standardized from site to site.High absence rate (worker’s comp/sickness) resulting in lost continuity.Difficult to train subs quickly in the individual environment.Cleaning process has not taken into account technology efficiency2013 CASBO ANNUAL CONFERENCE & SCHOOL BUSINESS EXPO
6 Traditional Individual Cleaning Within a given area of a building an employee performs all duties related to cleaning. These duties generally include trash removal, dusting, restroom cleaning, polishing, sweeping, mopping, vacuuming and other duties as assigned.2013 CASBO ANNUAL CONFERENCE & SCHOOL BUSINESS EXPO
7 Traditional Individual Cleaning Analysis Zones are different sizes…some larger and some smallerInconsistent appearance of zones… some are cleaner than others. In some cases, cleaning quality depends on the relationship between the custodian and teacher. Zones that have the better custodian will look better.In most situations, traditional cleaning has not incorporated new cleaning technology (i.e. automatic restroom cleaning equipment, portable vacuum, etc.)Employees carry more tools with them, creating an inefficient process and increase equipment cost.
8 Advantages Of Task Cleaning Consistent cleaning. Single standard Cleaning tools are separated for each task. Different tools for restrooms and different tools for classrooms.Increased ProductivityEqual zone areas for all custodiansLess Confusion… more definitionTrain a single discipline
9 Task Cleaning Steps to success Develop a district standard with agreement from administration, principal, staff, union.Understand time needed to achieve standards.Review union contract to understand possibility and potential road blocks. (work with HR)Develop work schedule to meet district standardExplore technology and equipment to achieve work efficiencyDevelop custodian training on the processFollow up and verify cleaning goals
10 Lompoc Proposed District Standard Daily tasksClean restroom using restroom machineEmpty trash (Ideally only empty one trash can by door)Clean sink and water fountainClean kitchen and lunch roomVacuum all surfaces (carpet and tile)Wipe desk surfaces (once a week)AnnuallyShampoo carpet (carpet van will speed up this process)Wax hard floor surface
11 CASBO, APPA formula and ISSA time study CASBO – based on student population, staff level, and square footage. Formula is simple, hard to defense and open for debate.(1 custodian for every 13 teachers + 1 custodian for every 325 students + 1 custodian for every 13 rooms +1 custodian for every 18,000 sq. ft)/4) + .5 facility useAPPA (Association Physical Plant Administrators) – based on level of service. It works best in facilities requiring special handling. For example a college might require a higher service level for housing and heavy use area like library and student union.ISSA – International Sanitary Supply Associations task time list.
12 ISSA time studyTime standard is black and white. It is verifiable by cleaning professional. (www.moroundtable.info)General CleaningClassroom ServiceSq. Ft.MinutesSq. Ft. Hr.32Trash/Dust with Duster/Clean Chalkboard/Dust mop Floor1,0009.406,38333Trash/Dust with Duster/Clean Chalkboard/Damp Mop Floor16.003,75034Trash/Dust with Duster/Clean Chalkboard/Tank Vacuum Floor12.204,91835Trash/Dust with Duster/Clean Chalkboard/Upright vacuum Floor14.004,28636Trash/Dust with Treated Cloth/Clean Chalkboard/Dustmop floor10.405,76937Trash/Dust with Treated Cloth/Clean Chalkboard/Damp Mop floor17.003,52938Trash/Dust with Treated Cloth/Clean Chalkboard/Tank Vacuum Floor14.604,11039Trash/Dust with Treated Cloth/Clean Chalkboard Upright Vacuum Floor15.403,89640Trash/Dust with Scrap-Trap Type Vacuum/Clean Chalkboard/Portable Vacuum Floor10.505,71441Trash/Dust with Back-Pack Vacuum/Clean Chalkboard/Back-Pack Vacuum Floor11.005,455
15 Lompoc Unified Overview 46 custodians covering 17 campuses. Due to past setup, 16 custodians are on day shift and not participating on nightly cleaning (trash, restrooms, floor, gym, facility use, kitchen)New cleaning plan requires day custodian to dedicate 30% of their time on task cleaning.1.5 night custodians for most elementary schools2.5 night custodians for middle schools5 night custodians for the high schools0.5 night custodian for continuation schoolsDefine regular nightly cleaning and weekly task cleaning
16 Understand your equipment (hybrid plan) Roving crew (Pickup truck with Kaivac). Each truck will be responsible for up to 3 elementary schools. The one elementary custodian on site will vacuum using backpack vacuum. ISSA data indicates a 4 minutes time saving per 1000 square ft. (15 vs. 11 min)Middle schools and high schools will have their own restroom equipment, using trailer and golf cart.
17 Equipment/People limitations Address equipment concerns promptly. Remember, as a supervisor/manager, it is up to us to set a tone for changes. Taking care of the equipment will show that we care about the success of the cleaning plan (no duct tape)Carry/standardize spare parts because equipment will failUnderstand equipment limitations (distant, pressure, volume, chemical etc…). It is our job to push the envelope without going over the edge.Understand worker limitations. Let workers get use to the plan and do not give up quickly. It is an adjustment and it will require an adjustment period.
18 Understand/Explore new technology determine what will work for you Backpack Vacuum
19 Four-level Filtration Pro-Team's Micro-Lined and Cloth Filter Bags are up to 96.1% efficientat filtering particles down to 1 micron in sizeFour-levelFiltrationInner Fiber Filter(2-ply Micro-Lined)Outer Filter(Micro-Tex)Dome Filter(Plastic cage withfoam or HEPA media)Sound Coat Filter/Diffuser(2" Foam eliminates all concentrated output-air)Source: Quest Enterprises 1996
20 Potential issues to change Complete agreement needed from administration and principals to be successfulCertain teachers might not want change, because they will have less time to talk with their favorite custodians.Some believe that pride and ownership will suffer if we move to a task cleaning modelSome custodians will oppose changes.Learning curve to implement new equipment
21 Change video/Role Play Believe in your planAnticipate barriersProvide feedback to team members (both good & opportunity)Be visible and supportive.Listen but be ready to make the tough call if needed.
22 Potential rewardsConsistent high quality clean throughout the district. Provide cleaning equality for all staff.Increase daily cleaning efficiency, allowing more time for deep cleaning (shampoo carpet, increase floor waxing, etc…)Simplify the cleaning process (equipment and tasks)Provide more oversight and accountability to the cleaning process
23 Thank You 2013 CASBO Annual Conference Long Beach, CA Tuan Nguyen Doug Sorum(805)Lompoc Unified School District(www.moroundtable.info)