Presentation is loading. Please wait.

Presentation is loading. Please wait.

Total Quality Management and Quality Assurance in Salt Production and Processing Presentation by Lorenzo Locatelli-Rossi.

Similar presentations


Presentation on theme: "Total Quality Management and Quality Assurance in Salt Production and Processing Presentation by Lorenzo Locatelli-Rossi."— Presentation transcript:

1 Total Quality Management and Quality Assurance in Salt Production and Processing Presentation by Lorenzo Locatelli-Rossi

2 INTERNAL AND EXTERNAL QA Internal QC- are the procedures used by the producer/processor to ensure that their product consistently meet internal requirements and government and industry standards. Internal QC- are the procedures used by the producer/processor to ensure that their product consistently meet internal requirements and government and industry standards. External QC- periodic inspection by government regulatory body that confirm that products and procedures meets standards External QC- periodic inspection by government regulatory body that confirm that products and procedures meets standards

3 DEFENTION OF QUALITY ASSURANCE QA is a wide-ranging concept which covers all matters which individually or collectively influence the quality of a product. QA is a wide-ranging concept which covers all matters which individually or collectively influence the quality of a product. It applies to equipment, product design, supplies and logistics, management and human resources development. It applies to equipment, product design, supplies and logistics, management and human resources development. All elements designed to ensure that products are of the quality required for their intended use. All elements designed to ensure that products are of the quality required for their intended use.

4 TOTAL QUALITY MANAGMENT TQM is a management strategy to embed awareness of quality in all organizational processes (quality thinking). TQM is a management strategy to embed awareness of quality in all organizational processes (quality thinking). QA through statistical methods is a key component. QA through statistical methods is a key component. Overall quality management influences company profitability. Overall quality management influences company profitability.

5 PROFITABLE BUSINESS No business can succeed if the product has no quality and guaranteed consistency. No business can succeed if the product has no quality and guaranteed consistency. Consistent quality guarantee is closely linked to affordability. Consistent quality guarantee is closely linked to affordability. No one can afford inconsistent, bad quality and no guarantee. It is too expensive! No one can afford inconsistent, bad quality and no guarantee. It is too expensive!

6 W. Edwards Deming (1900-1993)

7 STANDARDS In order to have quality we need Standards In order to have quality we need Standards Standards are: An accepted or approved example of something against which others are judged or measured. An accepted or approved example of something against which others are judged or measured. Guideline Guideline Point of Reference Point of Reference Ensures Consistency in the Product Ensures Consistency in the Product Guarantee of Quality Guarantee of Quality

8 TQM- AREAS OF INTEREST 1- Prime Requirements 2- Processing Technology 3- Production: TQM and QA 6- Packing Iodized Salt 7- Warehousing and Dispatching 8- Marketing and The Consumer

9 1- PRIME REQUIRMENTS 1a- People 1b- Factory 1c- Technology 1d- Salt (Raw Material) 1e- Iodate 1f- Spare Parts 1g- Packing Material 1h- Auxiliary Supplies

10 1a- PEOPLE Every person: Is an important investment Is an important investment Must know why their job is important Must know why their job is important Knowledgeable about the and product Knowledgeable about the and product Given an opportunity to suggest ideas Given an opportunity to suggest ideas Ownership of his/her place of work Ownership of his/her place of work Importance of participation Importance of participation

11 1b- FACTORY Designed to be practical and economical Designed to be practical and economical Must be people friendly Must be people friendly Allocate clearly defined spaces Allocate clearly defined spaces Proper place for resting/eating and lockers Proper place for resting/eating and lockers First Aid kit and person trained First Aid kit and person trained Emergency and fire points Emergency and fire points Kept clean all places at all times Kept clean all places at all times

12 1c- TECHNOLOGY Appropriate Technology Vacuum process Vacuum process Washing/Refining process Washing/Refining process Rock Crushing process Rock Crushing process Re-Packing process Re-Packing process 1- Investment Costs 2- Running Costs 3- Maintenance Costs Final Product Costs

13 Technology………continue Each process has a different: 1- Investment Costs 2- Running Costs 3- Maintenance Costs These costs influence the Final Product Costs

14 SALT 1d- The salt must: Meet the Standards Meet the Standards Stored in an appropriate place Stored in an appropriate place All the above factors have a cost implication.

15 1e- IODATE Meets standards Meets standards Stored in appropriate place Stored in appropriate place Control of issuance of the product Control of issuance of the product Always in stock sufficient quantities Always in stock sufficient quantities Avoid over supply (frozen capital) Avoid over supply (frozen capital)

16 1f- SPARE PARTS Properly Stored Properly Stored Catalogued Catalogued Control over issuance Control over issuance Know your supplier Know your supplier Replace immediately Replace immediately Spares cost money; as a part and as in production

17 1g- PACKING MATERIAL Supplied with bag/packs as per order Supplied with bag/packs as per orderQuantity Printing Quality Quality plastic/carton Proper size Tapes and glues Tapes and glues Proper issuance procedure Proper issuance procedure Hold appropriate quantity in stock Hold appropriate quantity in stock Supplier keeps stock? Supplier keeps stock?

18 1h- AUXILIRY SUPPLY Proper maintenance of all electrical equipment and cables Proper maintenance of all electrical equipment and cables Caution against danger Caution against danger Proper electrical links Proper electrical links Stand-by generator (if appropriate) Stand-by generator (if appropriate) Appropriate stock of extra fuel Appropriate stock of extra fuel Water Leakages Water Leakages

19 What about the Prime Materials They all carry an investment cost They all carry an investment cost Some are short term other long term investments Some are short term other long term investments They are all equally important and any additional cost must be avoided. They are all equally important and any additional cost must be avoided.

20 How to Control costs/quality TQM applies principles of controlling the quality of machine-based factories operations to controlling the quality of people-based management operations

21 2- PROCESSING TECHNOLOGY What ever the process, daily production data must be recorded. Data must include: What ever the process, daily production data must be recorded. Data must include: -Time of start/stop and eventual breakdowns -Specific reason/s for breakdowns and solutions adopted. -Maintenance daily report list of areas requiring work.

22 Processing Technology………… Plan for weekly, monthly and yearly maintenance program. Plan for weekly, monthly and yearly maintenance program. TQM aims to do things right the first time rather than need to fix problems after they emerge and cause more problems. TQM aims to do things right the first time rather than need to fix problems after they emerge and cause more problems. A bad or non existent maintenance plan is a costly business. There is no savings! A bad or non existent maintenance plan is a costly business. There is no savings!

23 Processing Technology………… Tally daily production with number of packs/bags issued. Tally daily production with number of packs/bags issued. Tally the end of the month consumption of iodate and iodized salt production. Tally the end of the month consumption of iodate and iodized salt production. Calculate plant capacity efficiency by comparing hours over tons of iodized salt Calculate plant capacity efficiency by comparing hours over tons of iodized salt

24 PRODUCTION: TQM and QA We focus on Iodized Salt: 1- The processing equipment: Tanks, pipes, pumps and nozzle or dozers; daily check-up to ensure that are they clean and in good working order. Tanks, pipes, pumps and nozzle or dozers; daily check-up to ensure that are they clean and in good working order. Monitor even during production. Monitor even during production. If dry mix or a solution; is the mix well prepared? If dry mix or a solution; is the mix well prepared? 2- Iodization: At the start, titration must be done continuously until standard has been achieved. At the start, titration must be done continuously until standard has been achieved. After which, minimum once every hour. After which, minimum once every hour.

25 PRODUCTION: TQM & QA …………. Keep an hourly record every day Keep an hourly record every day Base your findings on titration not on the rapid test kit Base your findings on titration not on the rapid test kit Chart the results Chart the results Share the Results Share the Results Make a monthly report Make a monthly report Follow-up on issues that have been raised Follow-up on issues that have been raised

26 Charting Daily Iodizing Progress

27 Packing Iodized Salt Guaranteed production of iodized salt needs to be packed and sealed in order to retain its guaranteed quality. Guaranteed production of iodized salt needs to be packed and sealed in order to retain its guaranteed quality. Ensure that seams and seals can withhold transport/handling. Ensure that seams and seals can withhold transport/handling. Maybe a small pin-prick hole avoids problems Maybe a small pin-prick hole avoids problems Bag the packed salt in an orderly fashion Bag the packed salt in an orderly fashion

28 WAREHOUSING AND DISPATCHING Goods to be protected from water, dust and other pollutants. Goods to be protected from water, dust and other pollutants. Goods to be placed off the floor (on pallets) and away from the wall. Goods to be placed off the floor (on pallets) and away from the wall. Practice the First In Last Out (FILO). Practice the First In Last Out (FILO). Ensure that trucks carrying the product have clean trailers and goods are covered Ensure that trucks carrying the product have clean trailers and goods are covered

29 MARKETING AND THE CONSUMER Iodized Salt pack/bag must have full details of the production company. Iodized Salt pack/bag must have full details of the production company. It must indicate a Customer Care contact incase of product dissatisfaction. It must indicate a Customer Care contact incase of product dissatisfaction. Prepare a complaints handling procedure. Prepare a complaints handling procedure. Product must state type and quantity of iodine. Product must state type and quantity of iodine. Interact with wholesaler/retailers if and when possible Interact with wholesaler/retailers if and when possible The customer is always right! The customer is always right! Customer confidence builds business Customer confidence builds business

30 SUMMARY OF TQM / QA PRINCIPLES Set quality standards Set quality standards Monitor and record plant efficiency Monitor and record plant efficiency Plan for good maintenance program Plan for good maintenance program Involve/interact with workforce Involve/interact with workforce Measure iodization output against standards Measure iodization output against standards Define corrective action for non-compliance Define corrective action for non-compliance Focus on quality - TQM Focus on quality - TQM

31 INCREASING AVAILABILITY OF IODIZED SALT Consumer education / awareness Consumer education / awareness Prohibit the production, import and sale of non-iodized salt. Prohibit the production, import and sale of non-iodized salt. Production facilities should interact with MoH Production facilities should interact with MoH Zero rated import duties on iodate Zero rated import duties on iodate Some form of tax rebate for producers as iodized salt is of national importance. Some form of tax rebate for producers as iodized salt is of national importance.


Download ppt "Total Quality Management and Quality Assurance in Salt Production and Processing Presentation by Lorenzo Locatelli-Rossi."

Similar presentations


Ads by Google