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OPM TMA Kickoff Thank you for this opportunity to visit OPM and give you an overview of Sigmatech’s capabilities. Let me introduce the Sigmatech team…

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Presentation on theme: "OPM TMA Kickoff Thank you for this opportunity to visit OPM and give you an overview of Sigmatech’s capabilities. Let me introduce the Sigmatech team…"— Presentation transcript:

1 OPM TMA Kickoff Thank you for this opportunity to visit OPM and give you an overview of Sigmatech’s capabilities. Let me introduce the Sigmatech team… August 2008

2 OPM TMA Contract Description
OPM TMA, an ID/IQ contract, was awarded to Sigmatech by the Office of Personnel Management on 29 October 2007 for a period of five years whose sole purpose is to create a comprehensive, end-to-end service model that Government agencies will find responsive to their needs. Type of work required includes: analysis, design, development implementation, and evaluation of customized training programs, job aids, and enterprise-wide performance support strategies and tools. Examples of products to be delivered include: classroom based training materials, print-based instructional materials, CBT, WBT, blended learning solutions, and learning, management and information systems development. Sigmatech Proprietary 2

3 TMA: Who We Are Established in 1982 as a reimbursable program in OPM Contract vehicle for quick access to private- sector contractors with expertise in developing and implementing learning and human capital solutions Current contract period is through 3/31/12 Manage 550+ projects annually Support 140+ government customers

4 OPM TMA Current OPM HQ staff of 25, includes a Leadership Team, 14 Project Managers and 2 Ordering Officers Regional staff includes 2 Project Managers and 1 Program Assistant in Philadelphia 32 pre-qualified commercial partners Senior Performance Consultant under contract Realized Inter-Agency Agreement (IAA) funding for FY 2007 was approximately $195M

5 Sigmatech Proprietary
OPM TMA Benefits Feature: Simplified Procurement Process Benefit: “Speed-to-Mission” Results Feature: Flexible Funding Arrangements Benefit: Manage Large Projects over Multiple Fiscal Years Feature: Comprehensive Contract and Project Administration Benefit: Paperwork Pain Relief (the competition is usually no more than a week) (very important and very unique to this contract) (here you might mention that the writing requirements are very small compared to other contracts) Sigmatech Proprietary 5

6 OPM TMA Prime Contractors
Allen Corporation of America, Inc. Booz Allen Hamilton, Inc. C2 Technologies, Inc. Carney Interactive, Inc. Colleague-Consulting, LLC Computer Science Corporation Deloitte Consulting, Inc. General Dynamics Human Technology, Inc. HumRRO IBM ICF International, Inc.  Windwalker Corporation Information Experts, Inc. Kadix Systems, LLC Karta Technologies, Inc. Performance Technologies PerformTech, Inc. Perot Systems Government Services, Inc. PowerTrain, Inc. Serco, Inc. SI International, Inc. SRA International, Inc. UNITECH Vertex Solutions, Inc. Sigmatech Proprietary 6

7 OPM TMA Accomplishments
Won our first task competition! Successful oral presentation to FDA within a week. Three tasks added to original SOO Presented Capabilities Briefing to OPM Project Managers Met with OPM TMA Project Managers Individually Initial contact with all Sigmatech Partners to Discuss Capabilities and Answer Questions (presentation currently in OPM website) Sigmatech Proprietary 7

8 What’s Next for Sigmatech
Manage Tasks Visit Partner Sites in preparation for future bids Identify potential customers to bring to the contract Continue to visit OPM regularly to stay on PMs radar Update OPM Website for Potential Customers Establish Support Web Site for Partners Sigmatech Proprietary 8

9 Sigmatech Corporate Profile
Aerospace technical services and information technology corporation Incorporated 14 July, 1986 Employee-owned Diversified Government and commercial customers Small business with $30M in annual revenue Sigmatech was founded by Dr. Gurmej Sandhu 22 years ago, as a technical services provider for Government Defense and aerospace organizations. During the mid 1990s, Defense work appeared to be diminishing and Sigmatech entered the commercial market, providing training products using high end multimedia technology. Today our primary customers are Government organizations: DoD, NASA, Tennessee Valley Authority and now OPM. We are employee-owned, where key management personnel are vested with equity. This provides incentive to perform and provides rewards for those who contribute. The benefit is a motivated workforce that is incentivized to provide high quality products and services to our customer base. We have grown significantly in recent years. When we submitted the proposal for the OPM Contract our 3 year average revenue was under $6million, which qualified Sigmatech to bid as a small business. Last year we achieved over $21 million in revenue and this year we expect to exceed $30 million. We currently have 120 employees and expect to finish the year at 150 employees. You can see that we are no longer the small company that we were when the contract was bid. The benefit is that we are a small business with Large company capabilities, and you will receive the benefit of our much more robust capabilities. Sigmatech Proprietary Information

10 Sigmatech Proprietary Information
Why Sigmatech? Small business with large company capabilities Proven corporate business tools and skills Division dedicated to e-learning Custom collaborative development environment – SigmaRapid® Sigmatech has very strong corporate structure not found in a typical small business. We have invested in the corporate infrastructure to provide the capability to be a prime contractor and manage a team of subcontractors to deliver products and services that exceed customer expectations. We are organized with a business group that is dedicated to e-learning – Finally, we have in house developed tools to enable us to develop quality e-learning products quickly. In short, Sigmatech is a Small Business with Large Company Capabilities. Sigmatech Proprietary Information

11 Proven Capability as a Prime Contractor
I mentioned that we have the infrastructure to manage large contracts, subcontractors, and multiple simultaneous task orders. We have had ___ prime contracts since formation of Sigmatech. Our experience has resulted in: A very seasoned management staff. A Defense Contract Auditing Agency accepted accounting system, Deltek Cost Point, and have a staff fully capable of using the system. We have a process that assures responsive invoicing and payment to subcontractors. We have a contracting staff that is fully capable of working with Government Contracting Organizations, and working with team partner companies, both large and small We have a Government Furnished Property System in place and manage Government Furnished Property routinely. We use a Web-Based Electronic distribution system for task orders and to provide timely communications with our team mates. This enables them to keep informed and be responsive to your requirements. Sigmatech has a Top Secret Facility Clearance, a certified Facility security officer and we maintain security clearances on ___% of our employees. We have an electronic timekeeping and travel system that is DCAA accepted, to report labor and travel. The benefit is responsive, quality, cost-effective performance and the agility to rapidly respond to new requirements. Sigmatech Proprietary Information

12 Sigmatech Proprietary Information
Basis of Our Success Senior leadership is engaged History of customer satisfaction Mature corporate processes Dedicated Team The right skills and tools Ability to rapidly augment Team Ethics and integrity are never compromised Here are some of the points we will cover with you today. These are the points I hope you will take away from our presentation. Sigmatech has a long history of responsiveness to customer needs that will continue under the TMA Contract. The basis for our success is shown here: We have total involvement from the top of the company. As a small business we have the advantage of a very flat organization and therefore engagement by all levels in the company. The benefit is your access to any level within our company. The focus has been on customer satisfaction. We have a long history of customers and contracts that have gone from one contract to the next as follow-on efforts. The benefit is a high customer retention rate. We have invested in the corporate infrastructure to be able to handle and manage large efforts, concurrent task orders, multiple locations and subcontractor teams. We have the contracting capability to manage, accepted accounting systems and a mature management team to successfully provide customer satisfaction. The benefit is low performance risk and high degree of customer satisfaction. We have established a dedicated team to manage and provide services under the TMA contract. We have hired Andy Pasternak as our local PM. You will meet him late in the presentation. He has a wealth of experience in training, direct experience on the TMA Contract and will provide full time support from our Crystal City office. In addition, we have engaged Ms Toni Sepulveda as our customer representative here in the National Capitol Region. She will assist in bringing new customers to the contract, providing quality assurance oversight and customer satisfaction. The benefit is a local presence who are available to you when you have requirements. Sigmatech has the right skills and tools for training development. We will show you later a tool that we use for training development that has been very successful in involving customers in the process, our SigmaRapid tool. We will also show you some products we have developed using this tool. The benefit is a proven capability. Although we have a local presence and will manage our TMA efforts here, we have a dedicated training development staff that can rapidly augment the team from our Huntsville Offices. The benefit is a reach-back capability to provide depth of support in training . Sigmatech has been in business for over 22 years and has established a strong reputation for ethics and integrity with our customers. The benefit is your confidence that you are dealing with a company that will deliver the results you expect and the customer satisfaction that you deserve. The benefit is responsiveness to customer needs, and total customer satisfaction. Responsive to Customer Needs Sigmatech Proprietary Information

13 SIGMAinteractive Technologies
Award Winning Awards for our work over the past eleven years include: Four (4) Gold CINDY (Cinema in Industry) Awards Silver AXIEM Award (Interactive Media Category) for Excellence in Electronic Media Honda Star Supplier Award Macromedia People’s Choice Award Nominee Huntsville Small Business of the Year Finalist We are proud of the quality of our work. That quality has been recognized external to Sigmatech and over the past eleven years we have won four Gold Cinema in Industry or CINDY Awards, a silver AXIEM Award in the interactive media category for our excellence in electronic media and the Honda Star Supplier Award. We were nominated for the Macromedia People’s choice award and were selected as a finalist for Huntsville’s Small Business of the Year award. Sigmatech Proprietary Information

14 SIGMAinteractive Technologies
Recognized Excellence Sigmatech developed products displayed on the back of the box Our excellent products were even featured on the back of the boxes for Macromedia’s Author ware and Dream weaver Attain. We think that is a pretty good testament to our company’s capability when a software developer features your product on the box as a means of advertising to a potential buyer just what you can do with their software. Sigmatech Proprietary Information

15 SIGMAinteractive Technologies
E-Learning Digital Media Text Graphics Animation Audio Video Knowledge SMEs Books Manuals Etc. Technology HTML, LAMP Macromedia Streaming QTVR X3D Professional Products: Computer Based Training Web Based Training Interactive Courseware Other Instructional Design How do we at Sigmatech create e-Learning Products? We take information, data and knowledge from a variety of sources. We use a variety of digital media because people have different learning techniques and not everyone’s attention and retention are motivated by the same sensory factors. Finally, we leverage the very latest technologies whether techniques, capabilities or tools. This is all blended together in an orderly, logical process under the watchful eye of an experienced instructional design team. The results are professional products ranging from computer and web-based training to interactive courseware. What make Sigmatech unique? The fact that we have all this capability in a single location—a proverbial “One Stop Shop.” One Stop Shop Sigmatech Proprietary Information

16 Web application development Web-searchable databases
Web Development Web application development Web-searchable databases Relational database development and management Website development GUI design Performance testing, usability testing Section 508 compliance Demonstrate understanding of Technical Requirements of Task. 16

17 SIGMAinteractive Demos
The first short demo we have is called the DEUCE. It was built as a supplemental training CBT for the ARMY for a prototype bulldozer that was in its final stages of field testing before being deployed. The problem the army had was a limited quantity of the prototypes and the soldier had a limited time of hands-on training; also, the typical operator of this machinery is an 18 to 21 year old. The DEUCE has a rigorous maintenance schedule, but the soldiers weren’t adhering to it. The CBT addressed the issue of limited access by creating a virtual environment that the soldier could explore both inside and out and familiarize themselves with the equipment, so that when they did have access, they would be ready. Second, all the exercises were based off the information in the manual, so instead of reading a manual, the soldier could test his knowledge of the procedures and equipment in a more engaging game-based scenario. Finally, it assessed the soldier’s performance so that at the end of the exercises, they and their instructors could see which areas they needed more practice. In this example, the user is asked to identify the location of nine items within the cab of the DEUCE. Using virtual reality, the soldier looks around the cab and clicks on the items. There is a references tab at the bottom of the screen that allows the user to look up the answer. Note that the clock has stopped ticking while they do this because the soldier is not penalized for trying to find the right answer. If the quick answer is not enough, they can also access a PDF of the manual that goes directly to the page in which this exercise is based. Once the help window is closed, the timer begins again. As the timer ticks down, the red army advances closer, but for every answer that is correct, a portion of the advancing army is destroyed until finally all the items are found or the time runs out. At the end of the exercise, the “sergeant” alerts the user as to how well the task was completed, and if there are any lessons learned that need to be reviewed. Finally, at the end of all the exercises, the soldier’s performance is evaluated to show which exercises need to be revisited or completed again. This information is also saved to a 3.5 inch disk that would be given to his instructor for evaluation and credit. Sigmatech Proprietary Information

18 SIGMAinteractive Technologies
SigmaRapid is a web-based collabrative software tool for developing e-learning / e-commerce products As a Corporate investment, Sigmatech has developed a collaborative development environment, SigmaRapid, which supports the direct customer involvement during all phases of course development. We continue to add capabilities and make improvements to enhance the user interaction. Its use has greatly improved our products as it is integral to the execution of our standard ADDIE process. ADDIE = Analysis, Design, Development, Implementation, and Evaluation. Sigmarapid is a web-based development tool supporting requirements analysis, storyboard generation, web page development, and test and checkout. At each phase of development the customer has full visibility and ability to make comment and ultimately to approve each process step. As a direct benefit, SigmaRapid helps to eliminate surprises at the end, by providing what the customer needs and wants. In the following animation we further describe Sigmarapid and how its use enhances e-Learning development. Sigmatech Proprietary Information

19 SIGMAinteractive Technologies
Shared communication among stakeholders Bug and Change Tracking Reporting Version control Documentation Staging Applications The required technical project management functions are addressed through a blend of SigmaRapid, commercial, and open source tools. Sigmatech Proprietary Information 19

20 SIGMAinteractive Technologies
Quality Control Process Build quality into our products ADDIEMM software systems engineering SCORM compliance 508 compliance Independently assure quality Sigmatech products Subcontractor products Concurrence in project plan and subcontractors quality process Periodic surveillance Participation in BETA review process In addition to using SigmaRapid and the software systems engineering processes described in the animation, our products are also fully compliant with 508 and SCORM requirements. We implement training products fully usable by hearing or vision impaired. In our tool kit is standard testing sofwtware, such as the Advanced Distributed Learning, or ADL Conformance Test Suites and Run-Time Environments which evaluate our products for SCORM compliancy as part of our testing and quality processes. Sigmatech has plans to pursue ISO 2000 certification later this year, but in the meantime our Quality Management process focuses on defined processes, rigor in following these processes, and an assurance process that confirms compliance through independent evaluation. We will execute this quality control process for all our products and will perform a similar role when the training product is developed by one of our subcontractors. We will participate in the project planning and will concur in the project plan and the subcontractors quality process. We will track the development and perform periodic surveillance to ensure compliance with user requirements. Finally we will participate is the final review and product acceptance processes. Sigmatech Proprietary Information

21 SIGMAinteractive Technologies
Quality Process Developer Quality Management Technical Quality Instructional Quality Mechanical Quality Quality Planning Quality Assurance Quality Control To further describe our quality process, lets consider the roles of our developer and our independent quality manager. The developer will ensure the content is both accurate and complete, that the instructional design process has effectively organized and presented the material in a way the optimizes the learning process, and finally the execution of the e-learning product is flawless. The Quality Manager will focus on assurance that the project development team has performed the appropriate quality planning, will audit the process to insure compliance with the plan, and finally has approval authority in execution of the quality control process. The two, the developer and quality manager will collaborate throughout the development process with the joint goal of creating a quality product the exceeds the expectations of the customer. Sigmatech Proprietary Information

22 Sigmatech Proprietary Information
Sigmatech Operations Earlier we saw Sigmatech’s organizational chart on a higher scale. We also saw how SigmaRapid as a virtual development tool puts the stakeholders, customers and subject matter experts into the training development process at any time and from any place. Now lets look at it from the perspective of who is readily available to support OPM and the customer desiring training. Organizationally, we have two people in the National Capital Region who are immediately available and responsive to the OPM project managers--our PM, Andy Pasternak, and our Customer Representative, Toni Sepulveda. Andy and Toni have full reach-back capabilities to our SIGMAinteractive Group and our teammates in order to provide immediate responsiveness to OPM and the training customer. Additionally, our CEO and President are always available to assist OPM and our customers in any way. Our Quality Manager is intimately involved in all our processes to ensure we are executing per our quality plans. Sigmatech Proprietary Information

23 Sigmatech Operations Approach
Andy Pasternak OPM/TMA Program Manager 100% Dedicated to OPM TMA Leads the Washington Office Primary Sigmatech POC Responsible for development and delivery of all products Qualifications 23 years of instructional design experience MS in Education/Teacher certification Nine years classroom instruction and training TS/SCI security clearance Experience Managed/lead large scale projects Senior Manager for Pal-Tech’s support to OPM We are fortunate to have recently added Andy Pasternak to our Sigmatech team. As the PM for OPM/TMA, Andy leads our Washington office and is the Primary Sigmatech POC for this contract. He is responsible for development and delivery of all products. Andy brings a significant number of qualifications to the Sigmatech Team. He has over 23 years of instructional design experience where he has managed large scale projects. He is not stranger to the OPM TMA contract having been the Senior Manager for Pal-Tech who was a prime contractor on the previous contract. Additionally, Andy holds a Top Secret security clearance. Sigmatech Proprietary Information

24 Sigmatech Operations Approach
Toni Sepulveda Customer Representative Business Development Alternate Customer Point of Contact Qualifications 26 years experience in program and personnel management Business development Contracts Customer relations Quality Assurance TS Clearance Experience Government and commercial sectors Executive VP for Digital Fusion VP and GM for L3 Communications Senior Associate to the President for Customer Relations Another great addition to the Sigmatech Team is Toni Sepulveda. Toni will be our customer representative focused on business development and customer relationships. She will be our alternate POC in the National Capital Region. She and Andy are an integral team. Toni too has a number of qualifications including 26 years experience managing programs and people. She has a strong business development and contracts management background. Her approachable, outgoing personality makes her uniquely qualified to manage the team’s customer relations. Her extensive training in quality will help ensure all products meet the demanding Sigmatech standards before delivery to the customer. Sigmatech Proprietary Information

25 Sigmatech Proprietary Information
Sigmatech OPM Team AO Concepts BP-Tech, LLC Gray-Research HGM Management and Technologies, Inc. KPMG L3/SY Coleman Corporation Learn.Net Miltec North American Management Pal-Tech Simpler Consulting Tec-Masters, Inc. (TMI) Technicolor Xerox Xtria We have carefully selected 15 companies who add depth and specific complementing capabilities that creates a full service team which is ready to support OPM. With the expanded application of video applications using distance learning technologies, we have added team mates such as Convergent Media,, and Tec-Masters. Together they combine high bandwidth capability, both satellite and terrestrial, with the ability to produce and communicate to real time distributed classrooms, provide self-paced instruction, and scripted scenario based video productions. Pal-Tech, is an OPM incumbent on the previous contract and brings significant capabilities to produce web-based training and Interactive Electronic Technical Manuals, or IETMs. Miltec brings a strong 3D modeling and gaming technology. Others such as AO Concepts, Gray Research, HGM Management and Technologies, KPMG, North American Management, and Simpler provide Subject Matter Experts and classroom instruction for topic such as management, leadership, and 6 Sigma/Lean manufacturing.. Xerox brings a robust language translation capability that can serve multi-lingual products. Now lets take a look at a sampling of products from our team mates. Sigmatech Proprietary Information

26 Seamless Integrated Team
The processes, organization and personnel are in place and focused on OPM. We will provide OPM with a responsive local team lead by Andy Pasternak as our PM. He will be responsible for quality, on-time product delivery. He will be assisted by Toni Sepulveda who will be focused on customer relations and business development Our corporate leadership is also committed and responsive to OPM and our SigmaRapid tool puts all key stakeholders in the development process Our SIGMAinteractive team stands ready to take information, multimedia techniques and technology and blend them together under the careful supervision of experienced instructional designers to deliver top quality products to the OPM customer The Sigmatech team brings full spectrum capabilities to meet any and all training needs of the OPM customer. All this is wrapped in a seamless integrated team focused on OPM and exceeding the customers’ expectations. Sigmatech Proprietary Information

27 Sigmatech OPM Team Team members need to keep their Capabilities Matrix information current When we are invited to a Task Order Competition (TOC). We will notify team members and gauge interest in the opportunity We will partner with team members to determine which team members have capabilities Team Members should pre-register for opportunities to receive first consideration for tasking

28 Pre-registration requirements are: Opportunity is well defined
Sigmatech OPM Team Pre-registration requirements are: Opportunity is well defined Client is being actively marketed for the opportunity and/or is a current customer Must be accomplished prior to draft/formal announcement of a TOC Team Member has existing capability and resources to support opportunity Customers may bring business formerly conducted under another contract vehicle to TMA for re-competition

29 Task Order Competition
For Straight Pass Through Proposals Sigmatech will: •Provide advice and assistance •Perform a Quality Control review of the proposal •Complete and package the final submission

30 Task Order Competition
OPM Selects Contractors for TOC based upon: Capabilities Manuals Client Agency’s Recommendation Contractor’s Knowledge of the Agency Contractor’s Related Past Performance Client Agency’s Budget Other Relevant Factors Note: Initially, at least one Contractor new to the business line will be invited to participate in each TOC.

31 Task Order Competition
OPM Prepares TOC Invitations to Include: Name of Client Agency TOC Date, Time, and Location Length of presentation Transmittal method for various documents, as appropriate Statement of Objectives (SOO) Statement of Requirements (SOR) Additional documents Unique Evaluation Factors for TOC Contractors invited to participate in a TOC will be told if the competition includes an incumbent contractor

32 Task Order Competition
Contractor should: Research client agency Assemble project team Develop presentation (PowerPoint) Update staff resumes Provide printed copies of materials for clients Provide electronic copy of materials for TMA PM Determine equipment needs

33 Task Order Competition
TOC Format: Corporate and technical capabilities Understanding work requirements Technical approach Subject matter knowledge Key staff and resources Past performance Cost estimate Questions This is our agenda for today’s presentation. Sigmatech Proprietary Information 33

34 Task Order Competition
Understanding the Work Requirements Research Client Organization Don’t Just Parrot the SOO/SOR Validate Assumptions Technical Approach Keep it Simple Solutions that Meet SOO/SOR Requirements Methodology Linked to Past Successes

35 Task Order Competition
Subject-Matter Knowledge Internal Experts or Individuals Who Understand the Discipline Teaming Partners/SMEs Already Under Contract Key Staff Resources Key Team Members in Room, Especially Project Manager Consider Size and Diversity of Team Not Everyone Required to Present Include Slide with Proposed Project Team Team Dynamics are Important No Bait and Switch

36 Task Order Competition
Past Performance Similar Projects/Products Quality Samples/Demos with a Connection Prototype Works Well Cost Written estimate or range, not firm price Allows comparison among contractors Include description, justification and assumptions

37 Task Order Competition
Quality of Presentation Demonstrated genuine interest Quality of slides and materials Speakers were articulate and highly engaged with one another and client

38 Management Plan Review Project Management Plan is approved
Kick-off Meeting Management Plan Management Plan Review Project Management Plan is approved Task Orders are issued according to Plan schedule Invoices and Deliverables Monthly Reporting

39 Contractor includes a DRF with the deliverable to the Client
What is the process? A Deliverable Receipt Form (DRF) will accompany work and task orders generated by TMA and sent to the TMA prime contractor Contractor includes a DRF with the deliverable to the Client Client completes (sign and date) and returns the DRF to Contractor If the deliverable is accepted, the Contractor submits an original proper invoice and completed DRF to Chief Financial Officer (CFO) and a copy of the proper invoice with the completed DRF to TMA Once the TMA project manager has validated both the invoice and the DRF, payment will be authorized

40 Contact Info Contact the TMA Contract Officer Representative (COR) at (202) for invoice inquiries (ex: receipt of invoice and payment status, etc…) The COR will provide the requested information or direct you to the CFO point of contact (POC) in a timely manner

41 For further information, please contact
Conclusion Sigmatech Proven provider of quality training systems Top Performing Small Business Outstanding E-Learning Capabilities Proven Prime Contractor Team provides a full spectrum of training development capabilities Sigmatech is Ready to Meet OPM’s Customer Requirements in a Timely and Cost Effective Manner with Quality Performance and Services In conclusion, Sigmatech has a hearty history of providing quality training systems. We are a top performing small business with outstanding capabilities. Behind Sigmatech is a robust team ready to provide a full spectrum of training development capabilities. In short, Sigmatech is ready to meet OPM’s customer requirements in a timely and cost effective manner with quality performance and services. Subject to your questions, this concludes our briefing. For further information, please contact Jack Conway, President Sigmatech, Inc. 4901-C Corporate Drive Huntsville, AL 35805 Telephone: (256) Andy Pasternak PM for OPM TMA (703) (703) x103 Toni Sepulveda Customer Representative for OPM TMA (703) Sigmatech Proprietary Information 41

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