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Introduction to our Facilities Management Services

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1 Introduction to our Facilities Management Services

2 Who we are… Servus Limited is the leading provider of Integrated Facilities Management services in Trinidad and Tobago. We serve a diverse customer base including members of the financial, energy and business sectors. We are an Integrated Facilities Management Company Our operations began in 2002 We manage and maintain over 1.5 million Sq. ft. of client space with approximately 142 full time staff.

3 Our Vision To be the leader in delivering Integrated solutions for facilities management and support services.

4 Our Values Openness Collaboration Mutual dependency
Professional delivery Focus on sustainable, profitable growth Innovation

5 We offer Hard FM Services
Hard FM Services are Building Operational Functions that include plumbing, mechanical and electrical services. Building services such as building fabric/glazing maintenance Plant and equipment Electronic security Elevator maintenance Plumbing repairs Building Management Systems CMMS – Computerized Maintenance Management Systems

6 We offer Technical Services
Technical Services allows us to analyse and assess your requirements as well as to develop and implement operating and optimizing concepts towards business continuity. Risk management Business continuity planning Technical support Facilities audits

7 We offer Soft FM Services
Soft FM Services support the Hard and Technical Services. Janitorial and housekeeping services Helpdesk Reception Services Health and Safety Management Manned security Pest control Moves and changes

8 We offer Project Management Services
Mechanical and electrical design & upgrade External esthetics design and upgrade Fit outs and renovations Space planning Building design Access security design and build

9 Project Management Some of our previous project management clients include: Guardian Life of the Caribbean Ltd. UTC – Arima & Couva BGTT – BG House, Port of Spain Inter-American Development Bank MTS Tax appeal Board International Finance Cooperation Provided Integrated Security system ISMS – GLOC portfolio

10 Servus Methodology We at Servus Limited utilize the following to achieve optimum value for you our client. We perform building surveys in order to assess the existing status of the assets. We develop a comprehensive plan that includes budgetary requirements and a maintenance register. We adhere to established procurement policies which incorporates SLA’s and KPI’s that ensure vendor compliance. We are ISO 9001:2008 Compliant.

11 Our Integrated Management System (IMS) includes
ISO 9001:2008 Certified Compliant with OSHA 2004/2006 We conduct Risk assessments Permit-to-Work System Training in safe systems of work Employees are PT. Lisas Energy Association (PLEA) certified In the process of becoming Safe to Work in Trinidad and Tobago (STOW TT) certified

12 Computerised Maintenance Management System (CMMS)
WEBTMA CMMS – What is WEBTMA? WebTMA provides organizations with the ability to effectively manage their physical assets and maintenance operations. This software combines the best features and functionality of Asset Management Software with the strengths of a powerful and robust Computerized Maintenance Management System (CMMS). WebTMA is a key tool for managers who want to improve their organization's productivity and performance. Most importantly, WebTMA resides on a web server, giving users access to the system from anywhere at anytime.

13 Computerised Maintenance Management System (CMMS)
WEBTMA CMMS – Key Benefits WebTMA allows for real-time data entry and automatic notifications, keeping our Clients up-to-date on the status of Work Orders. The system provides an array of reporting facilities, giving our FM Teams the information needed to make the most feasible decisions from both a strategic and operational standpoint. The system allows for Planned Preventative Maintenance thereby allowing for proper proactive works planning, giving clients the power to better manage their recurring Facilities Management jobs, whilst working closely with our FM Teams to ensure that these works always occur in a timely manner. Clients have access to the system’s Dashboard, Reporting and Request Log sections allowing them to interact directly with the system at all times.

14 Client – Executive Desktop Dashboard

15 Properties We Manage & Maintain

16 Properties We Manage & Maintain

17 Properties We Manage & Maintain

18 One Team, One Service We are ready to serve you in maintaining your facilities while enabling you to concentrate on your core business…

19 Questions?

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