Presentation on theme: "Introduction to our Facilities Management Services"— Presentation transcript:
1 Introduction to our Facilities Management Services
2 Who we are…Servus Limited is the leading provider of Integrated Facilities Management services in Trinidad and Tobago. We serve a diverse customer base including members of the financial, energy and business sectors.We are an Integrated Facilities Management CompanyOur operations began in 2002We manage and maintain over 1.5 million Sq. ft. of client space with approximately 142 full time staff.
3 Our VisionTo be the leader in delivering Integrated solutions for facilities management and support services.
4 Our Values Openness Collaboration Mutual dependency Professional deliveryFocus on sustainable, profitable growthInnovation
5 We offer Hard FM Services Hard FM Services are Building Operational Functions that include plumbing, mechanical and electrical services.Building services such as building fabric/glazing maintenancePlant and equipmentElectronic securityElevator maintenancePlumbing repairsBuilding Management SystemsCMMS – Computerized Maintenance Management Systems
6 We offer Technical Services Technical Services allows us to analyse and assess your requirements as well as to develop and implement operating and optimizing concepts towards business continuity.Risk managementBusiness continuity planningTechnical supportFacilities audits
7 We offer Soft FM Services Soft FM Services support the Hard and Technical Services.Janitorial and housekeeping servicesHelpdeskReception ServicesHealth and Safety ManagementManned securityPest controlMoves and changes
8 We offer Project Management Services Mechanical and electrical design & upgradeExternal esthetics design and upgradeFit outs and renovationsSpace planningBuilding designAccess security design and build
9 Project ManagementSome of our previous project management clients include:Guardian Life of the Caribbean Ltd.UTC – Arima & CouvaBGTT – BG House, Port of SpainInter-American Development BankMTS Tax appeal BoardInternational Finance CooperationProvided Integrated Security system ISMS – GLOC portfolio
10 Servus MethodologyWe at Servus Limited utilize the following to achieve optimum value for you our client.We perform building surveys in order to assess the existing status of the assets.We develop a comprehensive plan that includes budgetary requirements and a maintenance register.We adhere to established procurement policies which incorporates SLA’s and KPI’s that ensure vendor compliance.We are ISO 9001:2008 Compliant.
11 Our Integrated Management System (IMS) includes ISO 9001:2008 CertifiedCompliant with OSHA 2004/2006We conduct Risk assessmentsPermit-to-Work SystemTraining in safe systems of workEmployees are PT. Lisas Energy Association (PLEA) certifiedIn the process of becoming Safe to Work in Trinidad and Tobago (STOW TT) certified
12 Computerised Maintenance Management System (CMMS) WEBTMA CMMS – What is WEBTMA?WebTMA provides organizations with the ability to effectively manage their physical assets and maintenance operations. This software combines the best features and functionality of Asset Management Software with the strengths of a powerful and robust Computerized Maintenance Management System (CMMS).WebTMA is a key tool for managers who want to improve their organization's productivity and performance. Most importantly, WebTMA resides on a web server, giving users access to the system from anywhere at anytime.
13 Computerised Maintenance Management System (CMMS) WEBTMA CMMS – Key BenefitsWebTMA allows for real-time data entry and automatic notifications, keeping our Clients up-to-date on the status of Work Orders.The system provides an array of reporting facilities, giving our FM Teams the information needed to make the most feasible decisions from both a strategic and operational standpoint.The system allows for Planned Preventative Maintenance thereby allowing for proper proactive works planning, giving clients the power to better manage their recurring Facilities Management jobs, whilst working closely with our FM Teams to ensure that these works always occur in a timely manner.Clients have access to the system’s Dashboard, Reporting and Request Log sections allowing them to interact directly with the system at all times.