1. 1

2. 2 The Steps Planning and Research Preparation, Presentation and Adoption Customer Service and Maintenance Challenges and Appeals

3. 3 Step 1 Planning and Research The Development Process Data Myths The Blue Ribbon Task Force

4. 4 Step 2 Preparation, Presentation and Adoption Strategies Design Alternatives The Presentation The Master Plan Proactive vs. Reactive The Sprinkler Record Political Agendas vs. Public Safety The Team Approach

5. 5 Step 3 Customer Service and Maintenance Customer Service Charts and Matrices The Plan Review Process Organization Plan Review Building Permit Inspection TRUE Customer service

6. 6 Guidelines Codes and Standards Plan Review Procedure Applicants and Time Frames Water Supply Modifications to Existing Systems Inspection Criteria Step 3 Customer Service and Maintenance

7. 7 Step 4 Challenges and Appeals Legality Economic Issues Common Themes Historical Review The Developer and Home Builder Ancillary Agencies

8. 8 Appendices Additional Resources (USFA, RFSI, IAFC, NFPA, other) Time vs. Products of Combustion Curve Why Johnny Cant Afford a House FSABSC Residential Summary Report Response to Common BIA Arguments NFSA response to BIA Video Cost Impact Analysis of Proposed Code Change (B-119-88)

9. 9 Appendices Village of Clarendon Hills SFD Fire Suppression Sprinkler System Clarification NFPA Journal Article Sprinkler Tax Break Organizational Chart Plan Review Process Building Permit Process Inspection Sequence Plan Review Process (FPB Foster City CA)

10. 10 LITTLE OR NO EXPECTATION OF FIRE PROTECTION FEATURES IN A NEW HOME!

11. 11 LACK OF END USER EDUCATION! HOME FIRE SPRINKLER COALITION

12. 12 BE PREPARED!!! Dont end up in a public hearing before you are prepared to be there! The best defense is a good offense !

13. 13 Lifes journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out shouting…Holy molly, what a ride!

14. 14 Jim Dalton Dalton@nfsa.org FTUSA Vickie Mobilizin g.ppt