1. London Performance March 2007

2. London Performance Londons CPA scores have improved significantly since 2002 The performance of Londons councils compares well with top tier authorities in the rest of the country, especially on Direction of Travel London boroughs are the highest performing type of council Customer satisfaction in London is above the national average, but there is still a wide range; Londons customer satisfaction is rising, bucking the national trend Londons performance shows clear trends around individual CPA blocks London compares badly with the rest of the country on the CPA environment block London compares badly with the rest of the country on the CPA culture block Londons scores on the CPA housing block are now in line with the national average London compares well with the rest of the country on the CPA use of resources block

3. Londons CPA scores have improved significantly since 2002

6. The performance of Londons councils compares well with top tier authorities in the rest of the country…

7. …especially on Direction of Travel

8. London boroughs are the highest performing type of council

10. Customer satisfaction in London is above the national average, but there is still a wide range

11. Londons customer satisfaction is rising, bucking the national trend

12. Londons performance shows clear trends around individual CPA blocks

13. London compares badly with the rest of the country on the CPA environment block

14. London compares badly with the rest of the country on the CPA culture block

15. Londons scores on the CPA housing block are now in line with the national average

16. London compares well with the rest of the country on the CPA use of resources block