Presentation on theme: "General Education Office"— Presentation transcript:
1General Education Office IHM.316 / ILA2401English for the Hotel BusinessChapter 2: Hotel Facilities
2ObjectivesThe objectives of this unit are…. 1. Language Focus: Describing and Comparing Facilities 2. Vocabulary Focus: Symbols, Terms and Usage The purpose of this unit is to become familiar with the English pronunciation of various facilities and purposes in a hotel.
3Hotel Guidebook Symbols A standard set of symbols has been developed to REPRESENT GRAPHICALLY the availability of hotel facilities.Guess the meaning of the following symbols:a) Fitness roome) Room serviceb) Doctor servicef) Water sports (at or near)c) Seafront locationg) Hairdressing salond) Live music entertainmenth) Air-conditioned room
4Look at the following symbols. Do you know what they mean? Facilities SymbolsspecialChristmasarrangementsradio inbedroomhorseridingconferencesliftsolariumLook at the following symbols. Do you know what they mean?dogsallowedrecreation/games roomtelephonein bedroomsairconditioningparkingbanquetsfourposterbedtravelagent‘scommissionbuilding ofhistoricinterestTV inbedroomsmorningcoffee/snackschildrenwelcomedadvancedbookingrecommendedgolfcourse(9 holes)hotel in arural settingswimmingpoolfamilyroomsbargolfcourse(18 holes)foreignlanguagesspokenlaundry/valetservicemini-barin bedroomscentralheatingsaunafacilitiesfordisablednightporterfishingtennis
5Now identify some of the facilities with their symbols… Facilities SymbolsNow identify some of the facilities with their symbols…A.B.C.D.E.F.G.H.220.127.116.11.F.C.E.B.18.104.22.168.A.D.G.H.
6Making ComparisonsWhen we want to compare two or more things we use adjectives.To use adjectives for comparisons we have to change the spelling. Look at some of these examples…To compare two things we use the “Comparative” form, but to compare three or more things we use the “Superlative” form:Adjective Comparative Superlativecheap cheaper cheapestBut there are more rules to using adjectives for comparisons. The following rules should help you remember how to compare...
7Making ComparisonsThere are also adjectives that do not follow any of the normal rules.These are called irregular adjectives…good better bestThey each have their own spelling, so you learn each one.
8Making Comparisons Review the table on Page 23 Write six sentences using comparatives and superlativesInclude each factorMention each Hotel at least once
9Hotel FacilitiesRead this description of a room and make a list of all the facilities and furniture included in the room.What adjectives were used to describe the location of the hotel?What adjectives were used to describe the features of the room?
10Hotel FacilitiesLook at the hotel rooms and the facilities included, and match them with the guests’ preferences below.: Guest A : Guest B : Guest C : Guest D“I need a full suite with “I need a adapted room “I may have colleagues “I need a double-roomfull broadband access and with facilities for handicap arriving later, so two with room service andweb-conferencing.” amenities and laundry.” beds are needed.” a splendid view.”22.214.171.124.D.B.A.C.
11Look at these people and decide what services they might require… Hotel FacilitiesSome guests will have special needs that a good hotel employee will know and prepare for to provide the best professional service.Look at these people and decide what services they might require…a. organizedgames andactivitiesb. nappy-changingfacilities intoiletsc. a resident nursed. push-chairse. special widedoorsf. a courtesy busto towng. ramps at allstairsh. a playground orplayroomi. hoists inbedroomsj. lifts to all floorsk. notices inBraillel. a low-levelfront desk1.2.C, E, F, G,I, J, LF, KC, F, J3.B, D, JA, H4.5.
12Look at these four rooms again and read their descriptions… PRACTICE IT!Look at these four rooms again and read their descriptions…In groups of 4 or less, write 8 sentences that compares each room using comparative or superlative adjectives.Each member of the group must stand and read for the class.
13How about WANTs not NEEDs? Your guest is a very affluent vocalist/musician.He is American.He enjoys playing poker, blackjack and roulette.He wants to go and play these games.He wants to share accommodation with 10 friends.He loves to watch HUGE televisions.He wants a personal BUTLER.He wants his OWN conference room.He has NO BUDGET!
14How about WANTs not NEEDs? His bodyguard….Him………..His friends…
15Top of the RangeThe Bellagio is a hotel and casino located on the Las Vegas Strip in the Paradise area of, Nevada, USA and a member of The Leading Hotels of the World. It is owned by MGM Resorts International and was built on the site of the demolished Dunes hotel and casino.
17The Presidential Suite Our Presidential Suite - 380sqm. of contemporary ambience.Enjoy your own :Spacious mosaic marble foyer with glass chandelier and water featuresVerdant indoor garden and fountainOutdoor solarium with water featuresMaster bedroom and guest bedroom with fireplaces and 30-inch LCDSunken full service bar with seating for six50-inch plasma and home theatre entertainment system with SurroundSoundWhirlpool therapeutic bath and rainforest Swiss steam showersAutomatic drapery and sheer controlsConference room24-hour butler attentionVIP check-in and lounge accessFor your personal staff, three 92sqm. square-foot Entourage Suites are available on the same floor.
18Summary Vocabulary and symbols for hotel facilities Comparatives and Superlatives for AdjectivesUnderstanding Guest’s requirements