1. 1 Fast Forward - integrating digital business solutions Judith Ellis

2. 2 Monday Doc Store KM Portal Communities Chat Blogs Message Boards New Release Workflow IMS Virtual meetings

3. 3 Tuesday into Wednesday Calendar Email Templates Wireless Voicemail SMS Synchronization Case history Auto classification

4. 4 What does the story tell us? Variety of record-creating technologies & multi-media formats Ubiquity of technology underpinning routine work processes Process-driven record creation & capture Work - not constrained by time & space Multiple creators of, and access to information - from within & outside the organisation Parallel communication Blurring of doc, record, info, data management concerns Convergence of interest - records/archives & ICT

5. 5 Our Task Vigilance - record-creating technologies Encourage evidence-based culture Listen to the business needs Adopt new IT infrastructure & tools (eg. SOA) Smarter IM/RM tools

6. 6 The Next Step Rethink of recordkeeping & archival frameworks Share international expertise Collaborate across domains Some major initiatives occurring Continue this thinking…collaborate on a combined agenda….lead the vision for managing business information