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Work Well Introducing the new Wellbeing Programme Improving health through the Public Health Responsibility Deal Diverse Health Solutions Ltd Proud to.

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Presentation on theme: "Work Well Introducing the new Wellbeing Programme Improving health through the Public Health Responsibility Deal Diverse Health Solutions Ltd Proud to."— Presentation transcript:

1 Work Well Introducing the new Wellbeing Programme Improving health through the Public Health Responsibility Deal Diverse Health Solutions Ltd Proud to be working in partnership with Work Well

2 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. What is wellbeing? 2 Money & Home Friends Relationships Children Partners Physical Health Mental Health Emotional Health Lifestyle, exercise, food and drink, sleep Work Life, My environment inside & outside of work Oxford Dictionary Definition – noun. the state of being comfortable, healthy, or happy

3 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. What is Work Well 3 Work Well A complete employee wellbeing programme A wellbeing coordinator toolkit that provides pre- loaded communication materials to implement a health and wellbeing programme based on the principle of using monthly themes to engage with their staff

4 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. How its been built Optum cover more than 10 million employee households through their Employee Assistance Programmes –Aggregated the data from our systems to extract the information and topics that are most accessed by employees: We were then able to use this information to develop themes which most impact on reducing stress and increase resilience Used Subject Matter Experts across the business to write, edit and record the communication materials Over a 1,000 hours of product development time spent building Work Well 4 Telephonic Counselling PPC OnlineHRATraining Experience & Research Global partners

5 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. The programme is based on Four Building Blocks of Wellbeing –Staying Connected –Take Control –Be Good to Yourself –Make changes for the better Twelve Themes, designed to fit one calendar year 5

6 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 12 Wellbeing Themes + launch materials + HRA 6

7 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 7 How it works Receives regular emails Visual campaigns around the offices / staff intranet Monthly factsheets Monthly bite-size webinars PPC Online member portal Other activities and initiatives coordinated by their wellbeing coordinator e.g. lunch time walks Leadership and line management support Coordinator / HR Manager / HR Assistant / Workplace safety Officer / Admin Employee Sends pre-loaded html. Emails (all employee, senior management emails and line manager emails) Downloadable and editable posters Intranet / Internet web ready banners Pre-loaded communications material written by SMETs Dedicated online coordinator area Yearly communications calendar – that can fit with existing calendars and events Coordinator toolkit with how to guides Training and Support Quarterly Newsletter

8 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. The Employee Journey 8 Not yet ready Thinking about it Getting ready Doing it Staying with it AWARENESS BEHAVIOUR CHANGE SUPPORTIVE ENVIRONMENT POSTERS, FACTSHEETS, SIGNPOSTING, WEBINARS, EMAILS, ONSITE, VOLUNTEERS, CULTURE, MANAGERS Driving Engagement

9 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 9 Benefits Ready to go Easy to use Takes minimal time to implement No prior knowledge needed Flexible / editable Support USABILITY Subject Matter Experts Psychological based Evidence Based Choice of channels of communications In line with Government recommendations CONTENT Provides a framework – add in / enhance Facilitates a culture of health and wellbeing Provides platform for engaging with staff Provides an instant identity 12 themes – link to stress & resilience Holistic approach to wellbeing All in one place. WHY Talent retention Healthier employees = happier employees Increase in productivity Reduced absenteeism & presenteeism Fewer accidents at work Responsible and competitive employer The Bottom Line

10 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 10 Coordinator Toolkit Resources Yearly communications calendar –When to send out relevant communications –Other ideas and initiatives to implement –National health days and links Step by step guides for implementing Training & Support On-Boarding Training – Recorded WebEx Quarterly newsletter on health and wellbeing Coordinator Forum – twitter Dedicated e-mail support – 24hr maximum response time Account Manager

11 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Livewell.optum.com is the platform 11

12 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Monthly Themes Content – easy to navigate 12

13 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Monthly Themes Content 13

14 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Useful info for each theme 14

15 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Yearly Communications Calendar 15

16 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Posters 16

17 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Web ready banners - Intranet 17

18 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Ready to go html. emails 18

19 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Recorded Bite size Webinars by Expert Trainers 19 Accreditations and qualifications of our SMEs Diploma in Counselling MSc Psychotherapy / UKCP Reg. Psychotherapist Chartered Institute of Bankers Accreditation Level 3 Personal Training BSc Nutritional Therapy MSc Public Health & Physical Activity Royal College of Nursing MBTI Registered MIACP Accredited MBACP Accredited Fellow of the Royal Society of Public Health

20 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 20 Three Programmes Work Well 1 Work well 2 Work Well 3 Health Risk Assessment & 6 online programmes Coordinator toolkit Dedicated coordinator support 12 months of streamed, ready- to-go materials Employee wellbeing portal 12 visual engagement campaigns Bite sized educational webinars linked to your relevant wellbeing theme Template staff survey & how to implement Leadership and line manager support information and staff communications Communication calendar Work Well 1 plus: Quarterly (four) onsite sessions, coordinated and delivered by our expert trainers: a)Staying Connected - 5 x 1 hour workshops on Building Resilience for Staff b)Make changes for the Better – 5 x 1 hour workshops on Habits and Behaviour Change / One to One 30 minute consultations with a qualified coach on goal setting c)Take Control – 5 x 1 hour Healthy Eating Experiential Sessions d)Be good to yourself – 5 x 1hour Relaxation and Mindfulness Sessions OR 4 days of live webinars to reach out to maximum number of staff 4 days of manager training 4 days of wellbeing champion training Work Well 3 builds on Work Well 2 and develops further bespoke advantages. One of our Wellbeing Experts will be on-hand to work with you to design a programme tailored to the needs your organisation. Programme additions include: Wellbeing Hotline Wellbeing Champion Training Live Webinars with Q&A Live Manager Webinars with Q&A Workshops On-site demonstrations 1-2-1 face to face coaching Health fairs Health Kiosks Biometric onsite screening Team Physical Activity Challenge Smoking Cessation

21 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Compliance 21 Provides a pledge delivery plan for DH Responsibility Deal see attachment Links with the Time to Change campaign

22 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Measurement and Evaluation There is a guide on measurement and evaluation within the coordinator toolkit. Staff Survey and guidance Health Risk Assessment – organisational aggregate data 22 Feedback Inform future strategy Future investment Measure Success Driving engagement

23 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. HEALTH RISK ASSESMENTS 23

24 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Front Page of the online HRA 24

25 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Front page following completion 25

26 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Summary and goal setting 26

27 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. Six online programmes following assessment Fitness Stress Feeling worried Sleep Feeling low Healthy Eating Take assessments Be self aware Signpost Techniques Information Factsheets Goal setting Re-assessments Personalised emails 27

28 Thank you


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