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WORK PLACE BULLYING Susan Craft, MS, SPHR, GPHR Consulting by Design of Princess Anne

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Presentation on theme: "WORK PLACE BULLYING Susan Craft, MS, SPHR, GPHR Consulting by Design of Princess Anne"— Presentation transcript:

1 WORK PLACE BULLYING Susan Craft, MS, SPHR, GPHR Consulting by Design of Princess Anne

2 DEFINE WORK PLACE BULLYING Workplace bullying, as defined by the Workplace Bullying and Trauma Institute, is the repeated mistreatment of one or more employees with a malicious mix of humiliation, intimidation and sabotage of performance.

3 Bullying is the sexual harassment of 20 years ago; everybody knows about it, but nobody wants to admit it. Lewis L. Maltby President, National Workrights Institute

4 It is the deliberate, hurtful, repeated mistreatment of employees driven by a desire to control.

5 EXAMPLES OF WORKPLACE BULLYING Intimidating or undermining employees Threatening employees self-esteem Threatening employees work status Isolating employees from opportunities, information and interaction with others Giving impossible deadlines Creating undue pressure and stress Overworking employees

6 WHO ARE THE BULLIES? Managers Supervisors Co-workers People with authority

7 BULLYING TACTICS Constant and unfair criticism Social bantering and teasing Yelling, shouting, and screaming Personal Insults Hostile glare and other intimidating gestures Repeatedly accusing someone of errors which cannot be documented Malicious gossiping Monopolizing supplies and other resources Aggressive s or notes Overt threats and aggression or violence Inflicting menial task not keeping with the normal responsibilities of the job Taking credit for another persons ideas

8 REASONS TO CONFRONT AND STOP WORKPLACE BULLYING Employees may suffer physical and emotional problems Employee turnover increase Employees are not treated with respect and dignity Employers could be held liable for tolerating bullying in the workplace Could lead to hostile work environment

9 IS BULLYING ILLEGAL? NO

10 CASE STUDY


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