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Castelle FaxPress Plus FaxPress Premier and FaxPress Enterprise.

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Presentation on theme: "Castelle FaxPress Plus FaxPress Premier and FaxPress Enterprise."— Presentation transcript:

1 Castelle FaxPress Plus FaxPress Premier and FaxPress Enterprise

2 Web Training Agenda FaxPress Plus Advanced Installation and Configuration Training – 1 hours Advanced installation and configuration of FaxPress Plus product lines. Installation and Configuration Advanced Configuration Server Settings Administration Troubleshooting Tools and Utilities Q&A Session

3 Web Training Agenda Note Please note any questions you may have and we will discuss them during the Q&A sessions. Contacts Darin McGinnes Phone: (408) Fax: (408) Darius Rike Phone: (408) Fax: (408) Technical Support Phone: (408)

4 Castelle FaxPress Plus is a complete network fax solution. Benefits provide all Add-On features and integrated solutions at NO ADDITIONAL cost. Software Development Kit is a free download to all our customers. Includes all necessary hardware and software Desktop PC faxing Fax-to- integration Production faxing Workflow and Document Management Integration Integration with Scanners and Multi-Function Printers (MFP) Tools for developing custom fax applications Support for leading network environments Castelle FaxPress Plus Overview

5 Server Settings Advanced Functions Castelle Internet Fax Load Sharing DID/PBX (Analog) or Routing Type (Digital) User Authentication (Novell Only) Server Information Advanced Configuration (Server Properties) Configuring the FaxPress Plus Server

6 Server Settings Advanced Configuration (Server Properties) Configuring the FaxPress Plus Server Server – Name of the system (recommend using OS settings to re- name). Date/Time – System gets date/time from the OS but format written to logs, queues etc. is controlled by this. Disk Organizer – Optimizes the hard drive. Also performs database maintenance on Sunday (rebuilds index files).

7 Advanced Functions Advanced Configuration (Server Properties) Configuring the FaxPress Plus Server Add a date time stamp – Puts the received date/time on the top left corner of the faxes printed out by the fax server. Keep outgoing faxes – Keeps successful sent faxes. Enable Customized imprint – Allows changing the fax imprint on the top of each page of an outgoing fax.

8 Advanced Functions Advanced Configuration (Server Properties) Configuring the FaxPress Plus Server To enable DID receiving diagnostic – Used for capturing incoming fax DID/DNIS information. Enable Single Sign On – Allows users from specified domain to login to the fax server without user name and password. Enable Incoming Fax Fine – All incoming faxes converted to fine resolution regardless of whether they are received standard or fine.

9 Castelle Internet Fax Advanced Configuration (Server Properties) Configuring the FaxPress Plus Server Send faxes through Internet Fax – Must be enabled on submitting fax server for CIF to work. Send fax through local phone lines – If no status from distant fax server after specified time fax sent with local lines. Default CIF route IP – All long distance calls handled by this fax server. Allow this Faxpress Plus to receive CIF – Must be enabled for server to accept CIF jobs from distant fax server.

10 Load Sharing Advanced Configuration (Server Properties) Configuring the FaxPress Plus Server This is a Primary Pure Secondary (FaxPress Plus only) will send and receive using secondary lines. Specify number of lines on secondary. Semi Secondary (FaxPress Plus or FaxPress) will send only using secondary lines. Uses CIF functionality. Secondary must be enabled for CIF receive. This is a Secondary Secondary can not be used as a primary. Just provides resources to primary. Users, faxes configuration done on primary.

11 Advanced Configuration (Server Properties) Configuring the FaxPress Plus Server This configuration is used to specify the IP address/port of your mail server that will be used for: System alert s Outgoing Faxes copied to an SMTP mail address. User set to forward incoming fax to remote . The supervisor account in the Fax Server should have a valid address on the /other tab in the user properties.

12 DID/PBX or Routing Type Advanced Configuration (Server Properties) Configuring the FaxPress Plus Server Total String Length – Number of total digits sent by the PBX. Number of Mailbox ID Digits – Number of digits to be used to identify each user (up to 7 digits). Starting position – Digit before digits used for mailbox ID. Incoming faxes – For faxes which do not match any mailbox ID deliver to this user Administrator (supervisor account) or Unaddressed.

13 Server Information Advanced Configuration (Server Properties) Configuring the FaxPress Plus Server Informational only. A good place to find the serial number and IP address via the client.

14 Users and Groups System and Diagnostics Embedded Services Drop Directory Logged in Users Transaction Logs Fax Reports Internet Fax Billback Code Table Advanced Configuration (DEMO) Configuring the FaxPress Plus Server

15 Software Activation Approval Fax Lines Carbon Copy User Corporate Cover Pages DOC cover page PCL cover page Corporate Phone Books FaxPress Premier Phone Books External Database Phone Books Advanced Configuration (DEMO) Configuring the FaxPress Plus Server

16 Troubleshooting Client Printers Rights Traces Network Connectivity Server Directory Structure Traces (client and trace configuration utility) Conversion Service Disconnected fax lines Database Utilities (fppack, fpreindex) Fax Board Utilities (alarms, fax channel spyer) Network Connectivity

17 Alarms Command Line: alarms [parameter_list] The Alarms utility uses the following command line parameters: Parameter Description -board Board number (required). Use the Listboards utility to obtain the board number. -line Line number (required) Example: This example monitors the alarm states on line 1 of board 0: alarms -board 0 -line 1

18 LineAdmin Command Line: lineadmin [parameter_list] The LineAdmin utility uses the following command line parameters: Parameters Description -board Board number (required). Use the Listboards utility to obtain the board number. -line Line number (optional, default is 1) -lines {n n+...} Line numbers. This parameter is used when more than 1 line is monitored (optional, default is { }) -advanced The presence or absence of the following alarms on the line: AIS, CRC, and D- Channel -log Output log file (optional) Example: This example runs the LineAdmin utility on board 1, lines 1, 2, 3, and 4: lineadmin -board 1 -lines { }

19 ISDNtrace Command Line: isdntrace [parameter_list] The ISDNtrace utility uses the following command line parameters: ParameterDescription -b The number of the board on which you want to run the utility (required). Use the Listboards utility to obtain the board number. -d The D-channel number (trunk number) on the above board (required) -f The filename into which the trace can be captured (required to save the trace in a file) Example: This example runs ISDNtrace on board 0, D-channel (trunk) number 1 and captures the trace in a file named logfile.txt: isdntrace -b0 -d1 -file logfile.txt

20 Database Utilities FPPACK – Pack and re-index the database Syntax – fppack c:\path\filename.dbf ie. Fppack c:\castelle\data\*.dbf Wildcard allowed. FPPACK is located in the c:\castelle\utilities directory FPReindex – Re-index database Syntax – fpreindex c:\path\filename.dbf ie. Fpreindex c:\castelle\data\*.dbf Wildcard allowed. FPReindex is located in the c:\castelle\utilities directory

21 Q&A

22 THE END.


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