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Tracie Lowe Career Consultant, IUPUI University College

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1 Unemployment or Underemployment Strategies to Get Ahead—and STAY Ahead!
Tracie Lowe Career Consultant, IUPUI University College Academic and Career Development

2 Coming Up in Job Search 2010 Changing nature of job seeking Networking
Variety of ways to hunt for jobs Generic no longer works; TAILOR your information Networking WHY Networking is essential Contacts you didn’t know you had Informational interviewing Interviewing Preparation is KEY Behavioral interviewing Why candidates AREN’T hired

3 Today we will cover… Past, present and future of your career journey
What does it take to move forward? Direction! Knowing yourself Know your market Know how to strategize your job search Know how to sell yourself – especially on a resume! Common mistakes made by job seekers Career Goal-setting Questions?

4 Why are YOU here? Career change Downsized or laid off from job
Bored in current career Looking for job advancement Unsure where to start for a job search “My resume is ten years old . . .” Networking scares me Want to know “in demand” skills Other reasons??

5 Unemployed? Important considerations…
Keep a positive sense of self- it carries over to your interviewing and networking, and companies like to hire confident, positive people Stay positive about your purpose. Learn new skills or volunteer to boost your well-being. Keep things in perspective and your emotions in balance…job searching will have highs and lows. Don’t personalize or overanalyze. Focus on what YOU can control. There are many things that are within your scope, like making new networking contacts.

6 Unemployed? More important considerations…
Maintain a routine and schedule. This will keep you less stressed and help you be focused and efficient. Create a job search plan. Strategize your resume, networking, and job search activities. Stay connected to supportive people… for both your mental well-being and your job search. Unemployment can be lonely and isolating. Participate in activities that keep your mind and body CALM. Consider exercise, writing, hobbies… they may even help you uncover potential jobs or new contacts. Remember, job searching is a process that takes time and hard work. The right job doesn’t come along overnight.

7 Unemployment feels much like a pothole on your career journey
Feel like you’re stuck on an unfamiliar highway? Not sure where you even want to go? Feel like you’re going in circles (or someone took the map!) Wish you had a GPS instead of a compass? NOW… Can you assess where you’ve been, your current situation, and where you’re headed in your career? Do you have a plan and a strategy? Create your own Career GPS!!

8 I need a job… who cares about a career journey?
YOU should. Changing your career situation requires living in the present, but also… Can you determine your destination? If you don’t know where you’d like to go, how can you get there? Successful job searching requires an honest assessment of where you are NOW. What skills do you have? What are your past accomplishments? Do you need/want to acquire further education or training? To GET what you want, instead of just hoping to get it, you need to have a plan!

9 Why should you care NOW? 65-70% of college students change their majors at least once before graduating. As we graduate, many of us don’t know what we can do with our degrees. Majority of jobs are not ‘degree specific’– but we do a poor job of ‘selling’ our degrees… and worse, ourselves Changes in the market greatly impact what is available. Planning a path before heading off on your journey will save time and dissatisfaction down the road Work-related stress greatly affects your quality of life So where should you start? Making wise decisions…: When people choose a career or major that is not a good fit for them, it is often because they haven’t taken into account complete information about themselves AND/OR they don’t know enough about their career and major options 65 – 70%...: Even when people THINK they know what they want to do, they often find out through experience that they were wrong. It is important to do the research prior to selecting a career to avoid the trap of changing majors often, or late, or NOT changing and staying in a major that doesn’t fit. Work-related Stress: More people die at 9 am on Monday than any other time. We spend a majority of our time at work, isn’t it worth it to do a lot of work ahead of time to be certain that we are making a choice that fits? According to the Bureau of Labor Statistics, Americans work more hours than workers in any other industrialized country. The average number of hours per week for Americans with jobs classified as "professionals" or "managers" is 48. A study shows that, nationally, seventy percent, and globally, eighty-one percent, say their jobs are affecting their health.

10 Career journey = ongoing process
S elf focus (who am I) T arget (what do I want) E xplore (what’s out there, how does it fit) P lan (what are my next steps) Give each participant a STEP brochure (optional) Self-Focus = Who am I? Target = What’s out there? Explore = What’s out there? And How does it fit? Plan = my next steps

11 SELF FOCUS Who am I? Values = your personal principles or standards, your priorities (Values impact the choices you make about the other three areas) Interests = Things that you enjoy doing or that grab your attention Personality = attitudes, behavior patterns, other individual traits that endure over long periods of time Skills = the ability to do something well, usually gained through experience and training Self-focus: Assessment of important information about yourself that forms the basis of determining what you want and need to be satisfied in a major and career. Why is it important?: If you make decisions without a complete picture of who you are, you are unlikely to feel satisfied with your choices Play Job Giveaway Game May choose to demo Discover now or on the next slide with Exploration of majors/careers How? See resource page; also Work One centers, career services

12 What if I don’t know what I want?
If you’re unsure, look for self-assessments or inventories online. Refer to the resource page for many online resources, as well as GREAT books. Career counseling is also an option. Visit your local WorkOne office. Learn more by doing research. Start with information that is readily available to you online, in books, journals, and many other locations. Talk to people in your field of choice. It’s one of the best ways to learn about career paths. Try informational interviewing, job shadowing, etc.

13 TARGET / EXPLORE What’s out there, and what is it all about?
Make a short list of careers, then research them Our website Visit for trends specific to our state and region. Talk to someone in the field (Informational interviews, job shadowing) Publications in the field Volunteering/Professional Organizations Be sure to state that assessments are only a tool and that it does NOT tell them what they SHOULD do!

14 Learn more about occupations
O*Net Online Find descriptions of many occupations on the Occupational Information Network Occupational Outlook Handbook The OOH tells you the training and education needed, earnings, expected job prospects, what workers do on the job, working conditions, and more for hundreds of jobs

15 Create a Personal Action Plan
Assess what you have to offer: your VIPS Target occupations/industries who need what you have to offer Explore what you need to be successful Do you need to build skills? If so, how? Education? Computer training (esp. word processing) Set goals – and commit to paper Long-range plan Where do I want to be in 1 year, 5 years, etc. Break larger goals down into smaller pieces Consider volunteering, community service, etc.

16 Writing an Effective Resume-
It Has to Sell YOU For the Position You Want! Resume situation?? -fine tune? -rework about half? -start from scratch?

17 What does your resume say?
Your resume is your marketing brochure; a picture of you as an employee. It’s NOT a job application with details about past employers It’s about accomplishments and achievements It’s NOT a list of tasks, like a job description Your resume gets you the interview Your ability to articulate your skills gets you the job! In a competitive job market, you must have a strong, tailored resume AND excellent interviewing skills! Your resume is your initial marketing brochure. Period. Nothing more and nothing less. Once you start looking at the resume from a marketing perspective, you will be on your way toward developing a more effective resume. It cannot "make the sale" any more than a marketing brochure can sell you a car--there still has to be the test drive, a look under the hood, a chance to kick the tires, etc. But if the marketing brochure is effective, you have already been sold on the car before you arrive in the showroom. Same rules apply to resumes. Your resume is a picture of you. You want it to be a good picture. Your resume should instill confidence in you. You should be able to look at it when it’s finished and say “Man, I look good!” Your resume will not get you a job. A good resume will get you interviews. It’s up to you to get the job and to do that, you need to be able to effectively articulate the skills you have and why you would be a good fit for the job. And before we get started, let me say at the outset-DO NOT USE A RESUME TEMPLATE SOFTWARE PROGRAM!

18 How do I start writing a resume?
Know yourself! Values, Interests, Personality, Strengths, and Skills… Be aware of weaknesses, failures. What have you done to improve upon these? Play to your strengths and not your weaknesses! What have others mentioned as your greatest strengths? What are your past experiences and accomplishments? How do those experiences relate to the work you’ll do for your NEXT employer? Ask, “So what?” Reflect about what makes you unique. Know how you work, your personality. Take MBTI, Strong Interest Inventory, eDiscover inventories, etc. Meet with a career counselor to talk about your interests, values, personality, abilities, and skills. Know what you are putting on your resume and why. What is the purpose of specific items being on your resume? Be able to explain any and all items on your resume. What are your past experiences and accomplishments that are going to be helpful to you to get a specific job.

19 Starting a resume… Write down groups you’ve belonged to (Teams, clubs, volunteer positions, employers, etc.) Write down the roles you filled for those groups (Treasurer, member, captain, job title, etc.) Write down every task you did in the role (include the method used, why it was worth doing, & the result) Turn tasks into accomplishment statements: begin with an action verb Ask yourself “what, how, why, with what result, and how much or how often”

20 Writing your resume- Think SKILLS!
Position- Administrative Assistant Duties Skills Arranged meetings Drafted correspondence Answered phones Developed strong planning skills to ensure meetings ran smoothly Utilized excellent communication skills to accurately convey information from executives to staff Interacted with diverse group of internal and external clients, providing prompt and positive customer service

21 Writing your resume- Think SKILLS!
Position- President, Homeowner’s Association Skills Re-energized ABC Homeowner’s Association to improve neighborhood communication and raise home values Together with executive board, created policy whereby association members received feedback on new building plans within one week’s time, resulting in increased homeowner satisfaction Negotiated bids for repair/refurbishment of neighborhood pool facility Persuaded homeowners to take on additional annual fee for pool area

22 Accomplishments vs. Tasks (skills vs. duties)
Bad Example: Clerk Old Navy Ran cash register Stocked shelves Worked in fitting room Good Example: Customer Service Representative Met weekly with managers and team members to discuss store policies and promotions Greeted customers and assisted in purchase decisions Assisted in training 30 new employees Won district challenge by securing most store credit card applications in a week

23 What Do Employers Want? Communication Skills Teamwork skills
Problem-solving skills Analytical Skills Flexibility/adaptability Interpersonal skills Motivation/Initiative Computer /Technical Skills Detail-orientation Organizational Skills Leadership Skills Self-Confidence According to the 2008 Job Outlook Report published by the National Association of Colleges and Employers, these are the top 8 qualities that employers seek. When assessing your strengths, try to incorporate some of these qualities. For example, Communication skills may be demonstrated by having a job with high-public-contact. Honest and Integrity may be demonstrated by having a job that required handling large sums of money or access to confidential information. 2008 Job Outlook Report: National Association of Colleges & Employers

24 Know What is Available Know your market!
What are the needs of your potential employer? Research the business. Be able to communicate your knowledge about the company to your potential employer. Know the field, and understand trends. If you haven’t done your homework, someone ELSE will. Use job descriptions to tailor your resume to each specific position.

25 Resume Essentials… Use sample resumes to find good formats, wording
Use O*Net to focus on skills/knowledge employers want Show how your abilities match the position Use bulleted statements, not complete sentences Start with action verbs Avoid the pronoun “I” and articles “a, an, the” NO Typos, misspellings or grammar mistakes (from vs. form) Must be professional, as with your whole image Resume must be up to date, accurate and honest Note your achievements/accomplishments, not just tasks Proofread, proofread… did I mention proofread?!?!?!

26 Organizing your resume…
Resume Formats Chronological: Information in each section is organized in reverse-chronological order Skills-Based: Experience, accomplishments, and skills are organized separately from your work history. Your BEST information must be in the top half or third of the resume. (will change over time) Initially, employers spend seconds looking at a resume! Will you make the cut?

27 Chronological Sample

28 Skills-Based Sample Related Skills and Experience:
Office Administration  Proficient computer use of Microsoft Office and MacWrite II  Verified accuracy and completion of customer sales orders and invoices  Maintained petty cash accounts totaling $5,000 Customer Service  Received recognition for highest sales 3 consecutive months in Men’s Apparel department at J.C. Penney  Provided prompt and courteous customer service at all times  Responsible for serving up to 100 customers during rush periods Leadership  Trained co-workers on frontline service techniques  Wrote shift schedules, ensuring proper staff coverage for rush periods  Maintained accurate inventory log, completing order log for manager  Supervised up to 4 co-workers in manager’s absence Work History: Administrative Assistant, Boss Business, Inc., Indianapolis, IN January 2007 – Present Sales Associate, J.C. Penney, Greenwood, IN August 2005 – September 2006 Crew Member, McDonalds, Indianapolis, IN December 2004 – August 2005

29 Work History and/or Experience
Jennifer Student 123 IUPUI Lane  Indianapolis, IN  Work History: Intern Indiana Sports Corporation, Indianapolis, IN Summer 2009  Assisted with media relations for Indiana Sports Corporation  Wrote press releases and conducted follow-up with media  Edited Indiana Sports Corporation publications and event materials  Served as primary media contact for Youthlinks Indiana Charity Golf Tournament  Recognized by supervisors for strong on-camera presence Server O’Charley’s, Indianapolis, IN January 2008-May 2009  Successfully managed a 20-hour work week while attending IUPUI full time  Used effective communication skills to take and serve food orders promptly and accurately  Demonstrated expertise in handling multiple tasks in a fast- paced environment  Selected by manager to train new staff members If you have work experience, you’ll want to put it on your resume. Even if you think it’s not related. Again, the best indicator of future job performance is past job performance. This is not a time to list all of your responsibilities. You want to highlight the most important. You also want to highlight what you did well, what you were recognized for doing well. If you don’t have a lot to put down for work history, that’s ok. Just list your title or position, the name of the company or organization, the location and the dates.

30 123 IUPUI Lane  Indianapolis, IN 46202  317-555-1212
Header Jennifer Student 123 IUPUI Lane  Indianapolis, IN  You definitely want to have a header. I recommend using it for your resume, your cover letter and your reference page. You want to create a professional document package. You want your very own letterhead. Keep it clean and simple, with name, address, phone # and . Remember what I said about the address. And seriously, don’t type out the words PHONE or . We know what those are.

31 123 IUPUI Lane  Indianapolis, IN 46202  317-555-1212
Objective, Education Jennifer Student 123 IUPUI Lane  Indianapolis, IN  Objective: Seeking an event planning/PR position that will capitalize on my education, experience and excellent communication skills. Education: Bachelor of Arts in Communication Studies Expected December 2010 Indiana University Purdue University Indianapolis Indianapolis, IN Major GPA: 3.5 -Worked part-time and earned scholarship to cover educational expenses. Employers' number one complaint about entry level resumes? Lack of a specific objective. This is by far the most important feature of an entry level resume. Without it, you are destined to languish in the sea of mediocrity, swallowed up by your own lack of direction. I do not mean the wishy-washy "Position with a progressive organization that will fully utilize my talents and skills " objective that tells me absolutely nothing about what you are looking for. Your objective has to be clear and concise. If someone told you not to use an objective because it is too limiting, that person is obviously out of touch with the reality of the entry level job market. If you are not specific and directed, you lose. Plain and simple. The key to writing a successful objective is focus. Examples: Staff accountant position in the public accounting field in the Houston area. Retail management position in the New York City metropolitan area. Reporter position with a major news daily. Open to relocation. Marketing position with a computer software vendor in the Chicago area. Electrical engineering position in the silicon chip industry in California. Multimedia software development position. Open to travel and/or relocation. Note that a well-written and well-focused Objective section is often what will set you apart when your resume is compared to those with no objective or a wishy-washy one. Less than 25% of Americans hold a bachelor’s degree. You’ve spent time and money-important resources in earning your degree. It opens doors and is often a minimum requirement for a job. Some people will tell you to put it last. I say put it first! Should you put your GPA on your resume? Some employers say absolutely. Some say, it doesn’t matter. If it is an issue at all, it is typically only for your first job or graduate school. Beyond that, employers don’t really care. If you don’t have a lot of work experience, employers may see it as a measure of your abilities. Here’s my rule of thumb. If it’s above a 3.0, put it on your resume. If your Cumulative GPA is below a 3 point, but your major GPA is above, list your major GPA, but be prepared to answer a questions about why your CGPA is not listed. When creating a career objective, consider: “Seeking a position within the field of ____ utilizing my ____, ____, and ____ skills.” **Focus your objective on what you can do for the employer rather than what they can do for you!**

32 Other Resume Sections Depending on your experience, some of the following sections might also be included in your resume: Activities Honors Certifications Computer Skills Community Service Publications Related Coursework Summary of Qualifications

33 Common Resume Sections
Experience This section can include more than just paid experiences Internships Volunteer work Student organization involvement Campus jobs Any paid/unpaid experiences that demonstrate the skills and experiences the employer seeks in a candidate

34 Review Current Resume One experience at a time:
What does each one say about you? How does it fit the position/company/organization? If it doesn’t fit, rewrite or eliminate it What’s missing from the resume? Go back to job posting- is there more you can add? Emphasize your accomplishments What makes yours a better product than others? Proofread, proofread, proofread!

35 Critical points in your job search…
Be able to articulate skills, interests, etc Job correspondence has to be GREAT Networking opens up many more positions Doing research shows your level of interest Superb interviewing sets you apart Then the cycle continues; more self-focus, refining job correspondence, new and further developed contacts, deeper research…

36 Set Goals for YOUR Career Journey
Take Action! What will you do ___________ ? Today Next week In a month By summer 1 year from now “When a man does not know what harbor he is making for, no wind is the right wind.” -Seneca

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