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Chapter 6 Use Cases. What is a Use Case? A Use Case is a text story of some actor using a system to meet one or more goals (or not).

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Presentation on theme: "Chapter 6 Use Cases. What is a Use Case? A Use Case is a text story of some actor using a system to meet one or more goals (or not)."— Presentation transcript:

1 Chapter 6 Use Cases

2 What is a Use Case? A Use Case is a text story of some actor using a system to meet one or more goals (or not).

3 Basic Use Case Components : Use Case Diagrams are light on detail Text Use Cases contain most of the requirements Use Case Diagrams show only high-level goals Text Use Cases flesh out the details Use Cases focus on what user needs are to be fulfilled

4 Fig. 6.1 A sale consists of selling one or more items Use Case Tools ?

5 Example: (POS) Process Sale: A customer arrives at a checkout with items to purchase. The cashier uses the POS system to record each purchased item. The system presents a running total and line-item details. The customer provides payment information, which the system validates and records. The system updates inventory. The customer receives a receipt and leaves the store. brief format use case

6 Definitions: Actor: Something with behaviour; person (playing role), computer system or organization Scenario: Sequence of actions and interactions between actors and system. Also called use case instance. Just one story of usage, among many. Use Case: Collection of related success and failure scenarios.

7 Use Case (Casual Format): Handle Returns: –Success: Customer arrives at POS with item to return. Cashier uses POS system to record return. –Alternative Scenarios: Unreturnable: Item was unreturnable due to special sale conditions. Failed Credit: Customer paid with credit card but card wont accept return so pay in cash. Unknown Item: Computer cant find item code, enter by hand System Down: Use receipt book to hand-return item. typical situation where main scenario is easy but exceptions make all the work

8 Use-Case Model (UP defn): Collection of Use Cases within the Requirements discipline. Not the only UP Requirements artifact: Supplementary Specification, Glossary, Vision, Business Rules (p 101) Use Case Diagrams just for added context. Nothing OO about Use Cases.

9 Why Bother? Focusing on user goals early on keeps you looking at what and not how too soon. Customers understand their goals more than how a computer system may help meet them. Domain experts can contribute. User-centric; this is good since this is a document a user may very well see. Use Case strength is its ability to scale up or down in terms of level of detail.

10 Are Use Cases Functional Requirements? Yes, they describe what a system is supposed to do. A Use Case is a contract on how a system should behave. FURPS+ (p56) Use Cases are not a features list.

11 Three Kinds of Actors: Primary: Has goals fulfilled by using the system. Generally drives the Use Case definition Supporting: Provides a service to a system. Example, credit card check for POS. Often a computer system. Offstage: Has an interest but only indirectly (NYSTax)

12 Three Use Case Formats: Brief: One-paragraph summary (with title). We will use WikiTitles (AllOneWordWithCapitals) since these are also Wiki links. Casual: Multiple, short paragraphs describing various scenarios. Fully Dressed: All steps and variations in detail. NOTE: After first Requirements Workshop only 10% of Use Cases are fully dressed. Other Use Cases are briefly or casually described.

13 Fully Dressed Use Case Format Use Case Name WikiName, start with verb Scope System boundaries (corp, prog) Level Summary, subfunction, etc Primary Actor Primary system user Stakeholders Who cares and what they want Preconditions Must be true to start Postconditions What is guaranteed by success Main Success Scenario Typical, unconditional path scenario Extensions Alternative success or failure scenarios Special Requirements Related non-functional requirements (RAM) Technology & Data Variations List Varying IO methods and data formats Frequency of Occurrence Is this system used often Miscellaneous Open issues; eg unmanageable failure scenarios

14 Fully Dressed Use Case (1): Scope: NextGenPOSApplication Level: User Goal PrimaryActor: Cashier StakeholdersAndInterests: –cashier wants: … –customer wants: … –company wants: … –manager wants: … –government wants: … –CC company wants: …

15 Fully Dressed Use Case (2): Preconditions: Cashier identified and authenticated Postcondtions: Sale completed, tax calculated, inventory updated, commission recorded, cc approval recorded MainSuccessScenario: 1.Customer arrives with goods 2.Cashier starts new sale 3.Cashier enters item identifier 4.Systems records sale and presents description and running total (repeat 3-4 many times) 1.System presents total 2.…

16 Fully Dressed Use Case (3): Extensions: … –2-4a: Customer tells Cashier of tax-exempt status 1.Cashier verifies, enters tax-exempt code 2.System records tax-exempt status of sale. … SpecialRequirements: –touch screen –cc authorization in 30 seconds or less –robustness of remote system (inventory) fails –internationalizable –…

17 Fully Dressed Use Case (3): TechnologyAndDataVariations: –manager override is card swipe or keyed entry –item ID is bar coded or keyed in –cc uses card reader or keyboard –signature on paper receipt Frequency: –All the time. OpenIssues: –tax law variations –remote service recovery issue –business customization

18 Section Meanings: Scope: system boundary; two broad types of scope – system and business. Level: level of detail; user or sub-function. –User level corresponds to elementary business process (EBP). –Sub-function level supports some user level goal and factors out otherwise redundant description. Actor: Who asks the system to fulfil this goal? Stakeholders: Those interested in the system. System implements a contract with stakeholders. What should be in a use case? That which satisfies all stakeholders interests

19 Section Meanings (2): Preconditions and Success Guarantees: Keep to the non-obvious. Otherwise, it is just noise. –preconditions: what is true before each instance of the use case –postconditions: always true on success. Main Success Scenario: The happy path. This often has no branches. Put conditions in Extension section. Bullets in this section record: –an interaction between actors (system also an actor) that gets the scenario started –a validation –a state change

20 Section Meanings (3): Extensions: –Most of the text. –All the special cases. –Failure situations put here. –Most stakeholder concerns either here or in Main. (Non-functional requirements elsewhere) –Be direct in your expression; not inferential or vague –Complex extensions can become separate use cases. –Notation: 4a is an exception for main scenario 4. 3-6a extension can happen in main scenario steps 3-6. *a can happen in every main scenario step. Subsections of an extension section are mini-use cases.

21 Section Meanings (4): Special Requirements: This is the place for non-functional requirements, quality attributes or constraints. Include performance, reliability, usability, etc. Technology and Data Variations: –Specify alternatives such as print to file or printer. –Specify the data formats, for example data exchanged in XML. –Can express future plans for the system.

22 Use Cases: Written and Wrong!! Because of the iterative, evolutionary, time-boxed versus waterfall approach, initial use case are always wrong because they are always incomplete. Fill out your understanding when coding. Good reason for not using Waterfall.

23 Questions of Style (Essential Use Cases): The user says she needs to log in, meaning userID and password; you describe this as authentication and authorization. Dont be more specific than you need to be. Results on use cases at right level of abstraction. Use cases should express goals not means. Use cases should express user intentions and system responsibilities, not concrete actions. Use cases are a design document; too early to get bogged down in details. This style results in black-box use cases – use cases that describe what but not how. How includes UI details; to be avoided.

24 An Actor-Goal Approach: Use cases should always perform an action that results in something useful for the primary actor. This guarantees that your write the use case at the appropriate level. Compare this to the feature and function list of the 1970s. Does it ever hurt to focus on what the customer values? Remember we are still early and still talking to the customer a lot; shouldn't get into implementation strategies.

25 How to Find Use Cases: Remember, use cases satisfy goals of primary actors so: –choose a system boundary and identify the primary actors (often brainstorming the actors highlights the system boundaries) –identify their goals vis-à-vis this system –define the use cases that achieve those goals systemactors, both primary and secondary

26 Questions to Ask Yourself When Looking for Actors/Goals: Who starts and stops the system? Who does user and security management? Who does system administration? Is time an actor? Is the system event driven? Is the system monitored (cron job)? How about updates? Are their non-human primary actors (other systems)? Who evaluates performance and activity? Who looks at the logs? Who gets notified on error?

27 Organizing Actors and Goals Draw a little picture (Use-Case Diagram) for each (Actor,Goal) pair or make a list of actors and goals What goes in the picture? system boundary, primary and secondary actors, their goals; ie, the essence of a Use-Case.

28 Why focus on Actors and Goals? Dont ask an actor What do you do?, ask What are your goals? What do you do? will illicit answers that –describe how they do things, not what they do. –describe current practices not long-term needs What are your goals? will illicit answers that –offer the opportunity to think of new and improved solutions –focus on business value, not business function –get to the heart of what stakeholders want –give more opportunity for developer creativity

29 Example: Worker Punch Clock System Replacement ActorWhat do you do?What is your goal? workerPunch my card when I get to work, go to and return from lunch, go home Accurately record the time I am on the job Book-keeperTransfer worker daily on-site hours to book-keeping system, calculate hours. Know how many hours each worker has worked bossSign off on book- keeper Hours and Wages Report, resolve disagreements Pay only for hours worked. Keep workers from punching in for one another

30 Potential Solutions Computerized login/passwd screen. Employee ID card magnetic strip reader Biometric palm reader Only the goals approach directly lead us to the third solution.

31 Fig. 6.2 Why is the customer not the primary actor for the POS system? Depends on system boundary. system boundary some actors are other systems some actors are offstage

32 Alternatives for Finding Actors/Goals/Use Cases: Start with an External Event Analysis. Responding to external events is what systems do. One use case per user goal Use Case names should be wiki names starting with a verb Exception: insert/update/delete are grouped as one use case – manage().

33 Use Case Tests: Boss Test: Especially for the architecturally significant use cases, your boss should think this is essential to the business. EBP Test: An Elementary Business Process is defined as Size Test: Use cases that you can express in less than a page are often not significant. Fully-dressed use cases take 3-10 pages to explain. A task performed by one person in one place at one time, in response to a business event, that adds measurable value to the business and leaves business data in a consistent state.

34 Exercise: Test the following possible use cases: –negotiate a supplier contract –handle returns –log in –move pieces on a game board

35 Exercise: Test the following possible use cases: –negotiate a supplier contract broader and longer than an EBP, business not system use case –handle returns Boss, EBP and Size all seem to fit –log in never keep boss happy –move pieces on a game board too big

36 Fig. 6.3 A Use Case Diagram: Actors (primary and secondary), System Boundary and Goals

37 Fig. 6.4

38 Fig. 6.5 Alternative Notational Systems An explanatory note; ULM provides for these

39 Activity Diagrams: A UML diagram for visualizing workflows and business processes. Show the inter-relatedness of various use cases page 477

40 Fig. 28.1

41 Fig. 28.7 actors actions objects control flow data flow

42 Motivation: Focusing on user goals: – keeps the user happy. –keeps you from writing a long features list. Writing a use case in a context of a typical scenario –keeps you working at the right level –aids in cohesion and reduces coupling Example: In an Inventory System we have Product and Inventory objects and the job of adding a product to inventory. Where to we put the responsibility of adding the Product? Does a Product add itself? Is the Inventory system responsible for adding things to itself?

43 An Aside: A highly cohesive, lowly coupled system Train-RailCar Example: add() method; where does it go? This is a responsibility question.

44 An Aside (continued): An uncohesive, highly coupled system

45 One Final Note: The author says that some times a Use Case point-of-view is not always easy to come up with. In particular, for application servers, database back-ends and other middleware. This is unfortunate since a lot of work being done today is done on these kinds of back-end systems. However, many back-end activities are in support of front-end activities and so the front-end use cases can be an indirect guide to how these back-ends should evolve. As well, even back-end systems benefit from being developed, first from a point-of-view of what needs to be accomplished and only later, how to do that.

46 Fig. 6.6 Monopoly Use Case Diagram

47 Monopoly Use Case Text: Scope: Monopoly Application Level: User Goal Primary Actor: Observer Stakeholders: Observer; easily observe game simulation output Main Scenario: 1.Observer requests new simulation, enters num players 2.Observer starts play. 3.System displays game trace after each play 4.Repeat 3. until game over or Observer cancels

48 Monopoly Use Case Text: Extensions: –*a: At any time, system fails (System logs each move) 1.Observer restarts system 2.System detects failure and reconstructs correct state, continues 3.Observer chooses to continue Special Requirements: –Provide graphical and text trace modes

49 Use Cases and Iterative Methods: Functional requirements recorded in Use Cases In each iteration some Use Cases are developed, partially or completely. Use Case realizations drive the design and development. Use Cases influence documentation design Functional and system testing corresponds to Use Case Scenarios Development environment UIs are created to manage the most important Use Case scenarios

50 Use Case Evolution across Iterations: DisciplineArtifactInception 1 week Elab 1 4 weeks Elab 2 4 weeks Elab 3 3 weeks Elab 4 3 weeks Require- ments Use Case Model 2-day ReqWS, most UCs named, summarized 10% in detail Near end, 2- day ReqWS Insight from develment 30% in detail Near end, 2- day ReqWS Insight from develment 50% in detail Repeat, complete 70% of Use Cases in detail Repeat, complete 90% of Use Cases in detail Design Model noneDesign small set of high risk Reqs repeat Repeat, most things stable Implemen- tation Code, etcnoneImplement these Repeat, 5% of final system built. Repeat, 10% of final system built. Repeat, 15% of final system built. Project Manage- ment SW Devel Plan Vague estimates Estimates take shape A little better Most estimates reationally committed to. Two more phases: Construction and Transition

51 UP Artifacts and their Timing: DisciplneArtifactIncep I 1 Elab. E 1..E n Const. C 1..C n Trans. T 1..T n Business Modeling Domain Models Require- ments Use Case Vision Sup Specs Glossary ssssssss rrrrrrrr DesignDesign Model SW Architecture Document ssss r s – start r - refine

52 Fig. 6.7

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