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Revolution to Evolution of Site Strategic Technologies

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1 Revolution to Evolution of Site Strategic Technologies
John Poe Manager, Enterprise Cyber Security Operations Savannah River Nuclear Solutions, LLC April 2012 Revolution to Evolution of Site Strategic Technologies 2012 STIP Meeting

2 Agenda Revolution to Evolution in: Communications Applications
Collaboration Service Critical Success Factors

3 Communications More “W” Wireless (area and within building)
Wi-Max (more area coverage) Improved Site-wide Cellular Coverage (Verizon) More Speed 10gig Ethernet Switch

4 Applications Fewer “Homegrown” Systems and more COTS
BPMP – Oracle/PeopleSoft BrassRing, Taleo Improve Productivity Single Sign-on HSPD-12 implementation Sunset Unproductive Applications Analyze, Incorporate, Disintegrate Reduce Paper Online procedures Electronic Records Drawings

5 Collaboration Less Travel time Video Conferencing
Audio Conferencing – via Global Crossing Lotus Notes Sametime Unfettered Internet Access Citrix Open Internet Green Network Drops Knowledge Sharing Lambda Rail (Lab Collaboration) Beginnings of “Cloud” Considerations

6 Services Service Catalog with Preferred Vendor
All IT requests in one place Services include Hardware, Software, Peripherals, etc. SHI eCatalog integration with existing PeopleSoft Supply Chain Management Customer Focus Understanding the Customers’ Needs and Proving IT Value Integrate Solutions by Thinking Globally

7 SRNS General User Progression
Technology FY09 FY10 FY11 FY12 Collaboration (Notes 6) +IM, +Presence +Notes 8.5.1 +Virtual Meetings +Videoconferencing +Alfresco Share Areas +Team web sites Communication Desk Phone +VOIP +Compete contract +New M&O contract +Improved operations Teleconferencing Limited site system +Additional ports +Commercial services +Expanded use Desktop Windows XP, Office XP, Acrobat 6, FMP 6 +Acrobat 9, +FileMaker Pro 10 +Windows 7, +Office 2010 +Enterprise Content Management Intranet ShRINE +InSite +Web Content Mgmt +Publishing templates/standards +Web Apps More Pervasive Internet Requires explicit ID +Limited personal use +URL categories +Open internet +Webinars +Training Portals None +CEO, VP Portals +Personal/Project/Team +Executive Analytics Applications IBARS, PCS, TAC, ICTS, CAP, BI*Query – all obsolete +Award BPMP +Taleo, Brass Ring, COBRA +BPMP General Ledger +BPMP Supply Chain Security Many passwords Average 5 logins +Enterprise Single Sign-On +Average 2 logins +HSPD-12 PIV Card Readers for Computer Access

8 SRNS Field Worker Progression
Technology FY09 FY10 FY11 FY12 Communication Pagers + UHF Radios + Cell Phones/BB + VHF Radios Unified Communications: +Minimize devices +Applications +Push-to-talk Cell Phones Poor Coverage +In-building signal +Improved coverage/higher data speeds Blackberries Cumbersome Network Password +Simplified password, +Longer time outs +Instant messaging +GPS tracking Remote Access +Laptop encryption VPN (gov’t PC) +Citrix Remote Access (Home PC) +Telecommuting evaluation +Telecommuting (reduce office space) Wireless None +Wi-max to R Area +Wi-fi in N Warehouses +Wi-fi - expand sites/buildings +Mobile Wireless Towers +Cell phone wireless across the site for data Procedures & Forms Multiple, disparate systems +Single Procedure System +Form Automation & Standardization +Automated Procedures & Forms in the Field Mobile Computing (Laptop/Tablet/PDA) Limited, sync up required +GPS, On-site Wireless +Air Cards, GPS, bar codes +RFID Data Collection Manual walkdowns & data entry +Duplicate data entry Mobile computing Some automated field data entry Automated data entry Integrating mobile/wireless Wireless instrumentation Real-time mobile computing

9 SRNS Researcher Environment Progression
Technology FY09 FY10 FY11 FY12 Collaboration Limited infrastructure to enable external collaboration +Introduction of Instant Messaging +Host & attend web audio/video conferences with external entities +Internal Sametime meetings +Collaborative work environments configured/ dismantled as needed (virtual cloud) for research Network No “open” network Significant speed and access limitations +Limited Internet personal use +Open internet access from SRNL desktops +Pilot iPhones, IPads, or Android-based applications +Wireless instrumentation +Telecommuting +GPU Computing High Performance Computing (HPC) HPC Infrastructure needs upgrade/dedicated facility +Ability to utilize HPC at other locations Social Networking Prohibited +Discussions begin; pilot limited usage +Research-related “Portals” and “Wikis” +Pervasive social networking with the DOE & university research communities External Internet Connectivity Filtered, limited, lower speed +Improved internet access +Lambda Rail proposal +High speed Lambda Rail & Internet 2 connectivity funding request +Order of magnitude speed improvement +High speed Lambda Rail & Internet 2 connectivity to other DOE sites, Labs & Universities +Redundant connectivity

10 From Many Passwords to Few
From 28 Passwords to 2 From Many Passwords to Few Single sign-on Active Directory authentication for many apps “Home-grown” PIN authentication for every app

11 iDevices: From Basic Phone to iPhone/iPad
iDevices coming into the mainstream Powerful handheld device with: camera enabled; GPS; relaxed password rules; open Internet access; modified device locking; text messaging; Bluetooth; BlackBerry maps; on-site peripheral availability Basic and phone services provided on cell phones and BlackBerry devices

12 From Wired To Wireless Benefits
Wi-Max prepositioned for future mission Secure Wifi in place Wi-Max technology in selected areas Benefits Improved availability and responsiveness Reduced Travel Time Reduced Fleet Usage Improved worker productivity Compute power limited to wired solutions

13 From Isolation to Collaboration
Sametime meetings with true collaboration Sametime instant messaging and presence awareness Ad hoc legacy communication methods: phone, , in-person

14 From No Coverage to Coverage
Little to no in-building cellular coverage Increased in-building cellular coverage Increased sitewide cellular coverage

15 Five Key Focus Areas for IT
Run and support IT assets safely, securely, reliably and efficiently Improve reliability, the transparency of IT costs, and our overall project planning, prioritization and execution capabilities Deliver the critical few IT Investment Strategy initiatives with excellence Sustain the value of these investments through effective support and an improved ability to extract the intended value Shape the IT vision and strategy aligned with business, and set priorities for Information Technology at SRS

16 Business & IT Strategies
Critical Success Factors of Evolution Senior Executive Ownership & Involvement CIO Stewardship Key Stakeholder Involvement Aligned Business & IT Strategies Secure Behavioral Change Management resources Focus the Effort on Business Capability Gaps vs. IT Projects

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