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KnowledgeCorp Presented by Anindya Chatterjee

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1 KnowledgeCorp Presented by Anindya Chatterjee

2 Overview Established in 2003 we thought of giving a name and shape to the work that we have been doing for quite some time now. Change is the only constant factor in this dynamic business environment and we act as a catalyst to help you drive home this change. We help to develop communication, leadership, team building and other skills which help the workforce to adopt to change - dream BIG and think BIG. Our ultimate objective is to help you to use your biggest asset – people, to transform your business from good to great. We are committed to deliver the BEST service.

3 About Us Who we are KnowledgeCorp is a knowledge & skills development and management company with recognized leadership in Soft-skills training, Customer Service and Sales training of financial products and Psychometric Testing Founded: 2003 Team: Consists of some of the best people form the industry Achievement: Thousands of man hours spent in human development across various organizations Specialists in: Soft-skills Training, Psychometric Testing and Skill Training for Sales and Customer Service Knowledge Management Psychometric Testing & Behavioural Development Training Specialists

4 Present Business Pains Adapting to changing business scenario Comprehending business needs and presenting business solutions due to lack of product and process knowledge To work as a consolidated team and not as individual departments Presenting the products and services in an effective manner Understanding stress and managing them Identifying effective employees and having the best employee mix

5 End to End Training Programmes Soft Skills Market Skills Personal Development & Goal Setting Time Management Motivation Conflict Management Negotiation Skills Communication Skills Presentation Skills Leadership Skills Team Building Skills Stress Management Customized training modules Psychometric Tests & Psychological Counseling Consultative Selling Skills Customer Relationship & Retention Management Product Training Process Training Go to market strategy - Planning and execution strategy

6 Benefits from our Programmes End – to – end training solutions for business winning teams Sharing appropriate knowledge through experts from the industry Building individual winners and winning teams Sharing techniques to manage stress Helping to identify the best team

7 Sample List of Clients Industry Cross Section Banks & Insurance Companies Other Companies SBI Life HDFC Bank Subhash Projects Marketing Ltd. Chapter of Practicing Chartered Accountants – West Bengal & Assam B P Poddar Hospital Travel Agents Association of India Hindustan Unilever Limited mJunction Hexaware Technologies Saksoft Limited IT Companies IBS Institute of Chartered Accountants of India MCKV Institute of Engineering Educational Institutions


9 Faculty Profile Anindya Chatterjee n Promoted KnowledgeCorp in the year 2004 n Extensive experience across multiple industries: - Fast moving consumer goods industry - Banking and Insurance - Product and sales training across channels - Training in other industries like – Steel, Hospital, IT and Educational institutions. n Has taken up several Training Projects works with companies like: - HDFC Bank - SBILife - TAAI - BP Poddar Hospital - Hindustan Unilever Limited - mJunction - Hexaware Technologies - Institute of Chartered Accountants of India - IBS (ICFAI Business School) n Key specialities include: - Customer Relationship Management - Customer Service and Retention Management - General Sales Management Enhancement Skills - Soft skills, Behavioural Skills, GD & PI - Team Building and Leadership - Banc assurance sales Line Management n KnowledgeCorp – (2010 – 2012), Two Years - Extensive Sales and Soft skills Training experience across various segments and markets n Saksoft Limited – (2008 – 2009), One Year - Head of Pre-sales for UK, USA and APAC. - Additional responsibility for soft skills training of new recruits. n Hexaware Technologies, Japan – (2007 – 2008), Two Years - In the BFSI sector looking at pre-sales and new business initiatives for APAC n KnowledgeCorp – (2004 – 2006), Two Years - Soft skills training and Sales Training for various institutions and companies. n Standard Chartered Bank – (1993 – 2003), Ten Years - Sales Manager - Branch Manager - Cluster Head - Additional responsibility over and above retail banking was in sales and customer service training across branches. n Onida Saka Ltd – (1992 – 1993), One Year - Front Line channel sales Training / Consulting Experience

10 Faculty Profile Dr. Suvarna Sen Dr.Suvarna Sen (PhD in Psychology from Calcutta University) has 15 years of teaching experience. She has participated in various Seminars and Workshops across the country from NIMHANS (Bangalore) to ITM (Mumbai), from The Eastern Zonal Psychological Association (Kolkata) to NIRMA (Ahmedabad). She has also conducted various Management Development Programmes for Indian Institute of Coal Management, Alstom India Ltd., Institute of Chartered Accountants of India, IIM(A), AAG USA, and many more. She is presently the Director of a Business School in Kolkata. Her other interests include working as a consultant psychologist, being the Joint Secretary of the Eastern Zonal Psychological Association and also being an active Member of the Social Development Sub-Committee of Confederation of Indian Industry. Her key knowledge areas are soft skills, counseling and psychometric testing.

11 Faculty Profile Arijit Chakraborty n B. Com (H), FCA, MBA (Finance), MIIA, Diploma in Information Systems Audit ( DISA), Certified Internal Auditor, Management & Leadership Program (Harvard), Quality Assurance Reviewer (IIA)., C-CAB (ICAI) n Extensive domain & Training experience across multiple industries: - Aviation & aerospace, Infrastructure - Banking, NBFC and Insurance - Steel, Manufacturing - Telecom, IT / ITES - Educational institutions. n Has taken up several Training Projects works with companies like: Reliance Communications Ltd New India Assurance Co. Ltd Emami Ltd Metal Junction Ltd. Tata Ryerson Ltd Aditya Birla Group Kesoram Industries Ltd ( BK Birla Group) National Insurance Co Ltd ICAI, ICSI, ICWAI Indian maritime University Sikkim Manipal University n Key specialities include: ERM, Risk Based Internal audit, Sustainability & BCP /DRP IFRS, Auditing & assurance Finance for Non-finance Managers Cost Management, 6 Sigma & BSC Soft skills, Behavioral orientation Business Communication,Personality development, Handling GD, PI Stress Management Line Management - Highlights n Arijit Chakraborty & Associates – (2010 – 2012) - Extensive Consulting, Advisory and Domain Training experience across Europe, US, Africa & South Asian markets n DUSAC, Chartered Accountants– (2008 – 2010) - Joint Managing Partner & Head - Assurance - Head of technical training in Finance, Taxation, Audit, management and soft skills training of new recruits / trainees n BDO India – ( Affiliate of BDO Inc) - Group Head & Director : Risk Advisory Services n KPMG, India – - Service-Line Manager and Team Lead- Risk Advisory Services, Kolkata n Deloitte USA – - Manager & Head of Training and Development – Risk Assurance – US R10. Domain expertise : n Corporate Governance, Risk & Compliance, n Capacity building & Institutional Strengthening, Business sustainability, Systems & Process Assurance, n IFRS, Financial Reporting, - Enterprise Risk Management, n Corporate Training Workshops Author - 1. Guide to AS 28 ( ICAI, 2006) 2. Risk Based Audit ( ICAI, 2007) 3. In pursuit of excellence – The Japanese experience 4. Training Material on Internal Audit ( ICAI, 2009) 5. Study on Investigative audits (ICAI, 2011) - Co-author Training / Consulting Experience

12 Faculty Profile S.G.Bakshi Presently, a senior Faculty at Centre of Insurance Studies, Kolkata he served LICI for 40 yrs, managing different assignments in both Administration and Marketing. He was In-charge of a Division and retired as Deputy Zonal Manager of LICI (EZ). He served as Consultant Regional Trainer in Met Life India Insurance Co. for one and half years. Thereafter he was Consultant Regional Trainer (East) in SBI Life Insurance Co Ltd., in Bancassurance channel, for about 2 years. He also imparted training in Insurance portfolio to the officials of Bank of India & Union Bank of India organized by Star Union Daichi Life Insurance Co. Ltd. A committed believer in Training & Learning. He is an Associate of Federation of Insurance Institute.

13 Faculty Profile Basudeb Barman Ray Basudeb Barman Ray is a Commerce Graduate [Hons] from Calcutta University. He is professionally qualified and has more than 14 years of experience in the field of Sales, Soft Skills, Personnel, Staff and IR functioning. Basudeb has worked as Regional, Zonal & National Sales Head for Private / Foreign Banks & Multi National Insurance Companies. Basudebs areas of expertise are training & development of personnel deployed in operational areas. Basudeb is also associated as Senior Consultant (IR, HRD & Training) with The Management Consultancy Services, a organization which is being functioning in the Consultancy Services for a considerable period and providing multidisciplinary advisory services to its clients on an effective basis since

14 Faculty Profile Dr. Amit Ranjan Basu Dr. Amit Ranjan Basu started his career in mental health as a residential psychiatrist at the Antara Psychiatric Centre in India. During this time he availed training in counseling, group-work and how to build trainers organized by the British Council from and was in UK to exchange experiential knowledge on different aspects of human development. Apart from being an independent trainer on counseling and communication skills, he had been a visiting faculty on counseling at the Vidyasagar University School of Social Work, a leading institution in India and a Soft Skills visiting faculty at the ICFAI Business School, Kolkata, India. He is also involved in qualitative research and professional counseling. He has published articles in both English and Bengali. His key knowledge areas are soft skills and counseling.

15 Faculty Profile Dewpha Mukherjee Patra Ms. Dewpha Mukherjee Patra has completed her MA in English from Calcutta University and PG Diploma in Marketing and Advertising from WBUT. She is also a qualified Trainer of the Cambridge Business English Communication Certificate courses conducted by The University of Cambridge, Local Examination Syndicate under the British Council, India. Dewpha has conducted various workshops on Communication Skills for different organizations like Max Wealth Life Insurance, CII, ABP Group (Sananda Tilottama). She has also organized and conducted workshops on Effective Communication for the NGOs of Kolkata. Dewpha has a number of publications on Effective Communication, Interpersonal Communication, Cross culture Communication Leadership Skills and Personality and Communication to name a few. She has represented her organizations at different Communication Skills workshops organized by YMCA, Orient Longman, The British Council and The Telegraph (TTIS) to name a few.

16 Faculty Profile Priya Roy After completing her BCom from Shri Shikshaytan College, Kolkata, Priya Roy did PGDBM (Finance) and later added a PG diploma in Materials Management. She worked in the corporate sector for more than a decade before venturing into her family business on health equipments. She also started Business Communication training at various MBA Colleges of repute. As her credibility as a trainer increased she got offers to impart her knowledge at various institutes. Some of the notable ones are ICFP ( Institute of Chartered Financial Planners) Ramakrishna Mission Institution of Education and Culture, Amity Global School, ICFAI Business School and Usha Martin Academy.

17 Thank You Anindya Chatterjee Alt HP: URL:

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