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The Better Tomorrow Plan is Sodexos plan for a better future. International Green Building Summit 20 February 2012 1.

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Presentation on theme: "The Better Tomorrow Plan is Sodexos plan for a better future. International Green Building Summit 20 February 2012 1."— Presentation transcript:

1 The Better Tomorrow Plan is Sodexos plan for a better future. International Green Building Summit 20 February

2 Sodexo in Brief OVERVIEW 2 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW Sodexo, founded in 1966 in Marseilles, France, by Pierre Bellon, Chairman of the Board of Directors, is built on a philosophy that today unites the Groups 391,000 employees throughout the world.

3 FY2011 Financial Highlights OVERVIEW Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW 3 * Average rate for Fiscal 2011: 1 EUR = USD EUR 16 billion USD 22.2 billion* of revenues 391,000 employees 22 nd largest employer worldwide 33,400 sites 80 countries 50 million consumers every day

4 Our Mission OVERVIEW Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW 4 It is twofold: Improve the Quality of Daily Life of all who we serve Contribute to the economic, social and environmental development of the communities, regions and countries in which we operate.

5 5 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW Our Quality of Life Services. OVERVIEW Quality of Life services play an important role in the progress of individuals and the performance of organizations.

6 Our Quality of Life Services OVERVIEW Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW 6 On-site Service Solutions Sodexo designs, manages and delivers an unrivaled array of Quality of Life service solutions through 3 activities: Personal and Home Services Motivation Solutions Available in 8 client segments: That fall into 3 service categories: Divided into 4 main service categories: Corporate Defense Justice Remote Sites Health Care Seniors Education Sports & Leisure Employee Benefits Incentives and Recognition Public Benefits Childcare Tutoring/lifelong learning Concierge services In-Home Senior Care

7 Sodexo - ranked in various CSR Indicies OVERVIEW Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW 7 The Group has been: Named global leader in its sector for the fourth consecutive year in the Dow Jones Sustainability Index (DJSI) Also listed in the DJSI World and DJSI STOXX indexes since 2005 Ranked 2012 Sector Leader and 2012 Gold Class in the SAM Sustainability Yearbook 2012 Covalence Index: the Group is ranked among the most ethical companies Ethibel Excellence Index since July 2010 ASPIEUROZONE Index (VIGEO) since 2004 Business in the Community (BITC) Corporate Responsibility Index since 2007 ECPI Ethical Index uro since 2008 Fédéris ISR Euro index since June 2010

8 Our Sustainability Road Map OVERVIEW The BETTER TOMORROW PLAN launched in 2009 is Sodexos plan for a better future 8 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW 3 priorities 14 commitments 1 journey forward covering 80 countries 33,400 sites Engaging our 391,000 employees

9 The Better Tomorrow Plan OVERVIEW 9 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW The fundamentals that serve as the cornerstone of a responsible company. Three priorities with 14 commitments to action: Actively promote Nutrition, Health and Wellness Commit to Local Communities Protect the Environment In dialogue and joint actions with our stakeholders.

10 Progress for our Employees WE ARE Progress in the areas of: Business Integrity Human Rights Employee Springboard Diversity and Inclusion Health and Safety % of employees who rate Sodexo as a better employer than its competitors 10 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW 85% More than 20,000 managers from 60 countries have been trained through our Better Tomorrow Plan e-learning platform. In addition to our Group Fundamentals

11 14 Commitments AWARENESS AND BEHAVIOUR ACTIONS ON ENERGY, WATER AND WASTE Subject Matter Expert Working Groups and Leaders are continuing to: Raise awareness worldwide on the guidelines defined during Fiscal Define numerical targets to accelerate the achievement of our commitments. WE DO 11 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW 3 Priorites & 14 time based Commitments 70.5% Actively Promote Nutrition, Health & Wellness We will develop and promote health and wellness solutions for our clients, consumers and employees in all the countries where we operate by We will provide and promote varied and balanced food options at all our clients sites by We will provide and promote choices with a reduced intake of sugar, salt and fats at all our clients sites by Commit to Local Communities We will fight hunger and malnutrition through our STOP Hunger program in all the countries where we operate by We will support local community development in all the countries where we operate by We will increase the purchase of products sourced from fairly traded certified sources by Protect the Environment SUSTAINABLE SUPPLIES We will ensure compliance with a Global Sustainable Supply Chain Code of Conduct in all the countries where we operate by We will source local, seasonal or sustainably grown or raised products in all the countries where we operate by We will source sustainable fish and seafood in all the countries where we operate by We will source and promote sustainable equipment and supplies in all the countries where we operate by ENERGY & EMISSIONS We will reduce our carbon footprint in all the countries where we operate and at clients sites by WATER & EFFLUENTS We will reduce our water footprint in all the countries where we operate and at clients sites by MATERIALS & WASTE We will reduce organic & waste in all the countries where we operate and at clients sites by We will support initiatives to recover organic waste. We will reduce non organic waste in all the countries where we operate and at clients sites by We will support initiatives to recover non organic waste. 3 Priorities 14 Commitments &

12 Nutrition and Health Year A focus on Nutrition and Health Creating a Group dietician network involving our 3,000 plus dieticians. Define the 10 universal GOLDEN RULES for Nutrition, Health and Wellness. % of countries developing and promoting health and wellness solutions ACTIVELY PROMOTE NUTRITION, HEALTH AND WELLNESS 12 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW 95.8% Health and Wellness Varied and Balanced Food Options Reduced Sugar, Salt and Fats

13 Economic and social development of communities Number of countries having implemented the STOP Hunger initiative COMMIT TO LOCAL COMMUNITIES 13 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW 42 Fight against Hunger & Malnutrition - STOP Hunger Local Community Development Fairly Traded Certified Products Sodexo operates in 80 countries and 97% of our 391,000 employees worldwide are hired locally. Over 80% of our products are sourced locally.

14 AWARENESS AND BEHAVIOUR ACTIONS ON ENERGY, WATER AND WASTE Subject Matter Expert Working Groups and Leaders are continuing to: Raise awareness worldwide on the guidelines defined during FY2011. Define numerical targets to accelerate the achievement of our commitments. Ongoing partnership with the WWF. % of sites implementing initial awareness & behaviour steps to reduce energy consumption PROTECT THE ENVIRONMENT 14 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW Reducing the impact on the Environment Sustainable Supplies Energy and Emissions Water & Effluents Waste and Materials 70.5%

15 Connected to many Stakeholders WE ENGAGE WE COMMIT TO ENGAGING WITH OUR STAKEHOLDERS > We influence practices at the sites where we operate and beyond. Countries involved in leading stakeholder forums 15 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW 63% > We listen to our stakeholders and maintain a dialog with them.

16 16 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW Measuring & reporting our performance Defined, implemented & consolidated a range of indicators in order to monitor & manage the achievement of our Plan. Progress indicators Impact indicators Our performance is reported annually in our CSR Progress Review available on line.

17 17 Its a big challenge only surpassed by our determination to succeed!

18 18

19 page 19 from reception to the maintenance of scanners and laboratory equipment, from foodservices to construction management, from management of data centers to leisure cruises, from housekeeping to rehabilitation services at correctional facilities … Our On-site Service Solutions are available in 8 client segments Our Quality of Daily Life services On-site Service Solutions

20 page 20 Our Motivation Solutions fall into 3 service categories: Our Quality of Daily Life services Motivation Solutions Employee Benefits Transport, gifts, meals, personal care, leisure activities, education… Incentives and Recognition Programs to motivate, retain and reward employees Public Benefits Culture, assistance, training, employment…

21 page 21 Our Personal and Home Services are divided into 4 main service categories: Our Quality of Daily Life services Personal and Home Services Childcare Design and management of childcare centers on behalf of local authorities and companies Tutoring / lifelong learning In-home tutoring, training in languages, music and computers… Concierge services Dry cleaning, in-home services, travel or events organization… In-Home Senior Care Light housekeeping, transportation, meal preparation…


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