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KM Expo – Social Media 101. Social Learning & Working Smarter Through Social Media Please go to this web site and follow instructions.

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Presentation on theme: "KM Expo – Social Media 101. Social Learning & Working Smarter Through Social Media Please go to this web site and follow instructions."— Presentation transcript:

1 KM Expo – Social Media 101

2 Social Learning & Working Smarter Through Social Media Please go to this web site and follow instructions. workshop-social-media-101

3 What I Do Through my company, Social Media Tools for Work and Learning, I help organizations and staff improve how they learn socially, collaborate and assume leadership through social media. Through my seminars, I provide employees with the tools and understanding to implement an efficient social media program that helps individuals and the organization achieve: Improved performance and financial results; Stronger relationships inside and outside the organization; Increased innovation and collaboration; Dynamic community participation and networks.

4 Goals How Social Media Enables - 1. Working Smarter Culture 2. Collaboration and Social Learning

5 Staff peer work; Team work & performance; Staff performance; Supervision; Professional development; Program collaboration; Partner collaboration; Relationships in and outside the organization; Research/knowledge exchange; Client work (online communications etc); Client access to services; Marketing/Membership/Funding; Working Smarter (Learning) Culture; Governance (policy, guidelines, training & support; Web site performance

6 Why Does this Matter & Whats In It For Me

7 Social Media Revolution Video (Refreshed)

8 Social Media Groundswell

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10 Definitions Knowledge: the capacity for effective action. Know how is the only aspect of knowledge that really matters in life. Practitioner: someone who is accountable for producing results. Peter Senge Social Learning: participating with others to make sense out of new ideas; Social Media: technology used to engage 3 or more people; Marcia Conner

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15 Some Tool Boxes Jane Hart - Top 100 Tools for Learning 2010Tools for Learning 100 Examples of Using Social Media in LearningUsing Social Media Marcia Conner on Transforming Organizations through Social Media & Social LearningTransforming Organizations Jane Hart – Social Learning Examples in the WorkplaceSocial Learning Examples

16 New Challenges for Non Profits Information overload So many tools, where to start? New learning & practices required No plan/policy for social learning & social media Understanding the social media culture shift Converging Forces: connections, tools, expectations

17 Work is in a state of transformation Three Converging Workforce Trends: Source: The New Social Learning – Bingham and Conner 2010 Expanding opportunities for personal connection; Emerging expectations from shifting workforce demographics; Work - place Increasing reach of customized technology.

18 New Challenges

19 Work Performance Challenges for Nonprofits (that social learning practices & media could address)

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22 Social Non Profit/Business Social Learning Collaborative Work Leadership Framework Working Smarter Culture

23 Social Media + Social Learning Social Media is technology used to engage 3 or more people; Social Learning is participating with others to make sense out of new ideas; Whats new is how powerfully they work together;

24 Work has Changed Kelsey Ruger

25 Work has Changed

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30 Example - Twitter

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32 Informal Learning

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35 Social & Network Learning

36 Examples

37 Collaborative Map

38 Community of Practice

39 Engaging Visitors - Social Causes

40 Multi Agency Collaboration Wiki

41 Sharing and Collaborating with Open Atrium

42 The Worlds Largest Suggestion Box

43 Sharing and Collaborating with Google Docs

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45 Next Steps

46 Authors whose work was used in this slide presentation include: Internet Time Alliance Harold Jarche Jay Cross Jane Hart Eric Qualman Marcia Conner Beth Kanter And Many More

47 Brent MacKinnon


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