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John Bowling Head of Information Services

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1 John Bowling Head of Information Services
What we aim to achieve with PLM BACK TO BASICS John Bowling Head of Information Services

2 What we aim to achieve with PLM
GDUK Purpose & Value Working in Defence Lifecycles Governance Challenges LET’S THINK DIFFERENTLY

3 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Working in Defence BACK TO BASICS GDUK GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

4 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Working in Defence GDUK General Dynamics Corporation one of top 5 Defence Contractors 98,000 staff - 15 Business Units Annual Sales - $34,000,000,000 GD UK 1700 staff Engineering 750 Supply Chain 130 Manufacturing 140 18 sites across the UK, Middle East, Europe, Africa, Asia, South America ENGINEERING ORGANISATION WITH A MANUFACTURING CAPABILITY GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

5 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Working in Defence GDUK Concept Assessment Demonstration Manufacture In Service Disposal UK MOD traditionally used the CADMID acquisition lifecycle Therefore most UK Defence Contractors follow this lifecycle Tier 1 - Prime Contractor / Tier 2 – Sub Contractor / Supplier Contracted to deliver a solution for a statement of requirement Execute a Programme… that delivers a Product GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

6 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Working in Defence GDUK Baseline Management IT’S A BROKEN LIFECYCLE THERE IS LITTLE REUSE CONTRACT Concept REQUIREMENTS Assessment digital * DESIGN physical Demonstration Development Programme PRODUCTION Manufacture Manufacture Programme In Service Disposal CRADLE 2 GRAVE programmes are rare! Requirements are often IPR / little reuse Support Programme GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

7 Working in Defence GDUK PRODUCT LIFECYCLE PRODUCT LIFECYCLE RARE
one programme across the full product lifecycle Full ‘Product Lifecycle’ Programme PRODUCT LIFECYCLE IT’S A BROKEN LIFECYCLE Development Programme Manufacture Programme Support Programme COMMON separate programmes across product lifecycle PRODUCT LIFECYCLE GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

8 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Working in Defence GDUK GDUK has a diverse portfolio of many … Programmes / Solutions / Products / Services Governed by regulations, standards and legislation … ITAR / National Security Marking / Data Handling 400+ active programmes Bids many In Development many In Manufacture many In Service many REAL CO-ORDINATION CHALLENGE SURVIVAL IN SILOS GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

9 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Working in Defence GDUK Matrix’d Organisation Resources allocated from Functions to Business Unit Programmes Business Units Engineering Supply Chain Manufacturing Commercial Planning Finance Human Resources Business Information Solutions Governance & Standards (Quality) Programmes THE FOCUS IS NOT ON PRODUCT IT IS ON DELIVERING PROGRAMMES SURVIVAL IN SILOS GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

10 Working in Defence GDUK CAD CENTRIC / NO INTEGRATIONS
PART CENTRIC / ERP INTEGRATION ENGINEERING MANUFACTURING ENGINEERING MANUFACTURING SUPPLY CHAIN SUPPLY CHAIN PRO/E Version 4.0 MRP ORACLE MAST DATA MIGRATION NX 4 MRP MTMS SINGLE TRUTH INTRALINK ERP ORACLE PROD PRO/E Version 5.0 MATRIX ONE ACCESS DBASE PDMLINK Version 9.1 ERP ORACLE E-BUS 12 MENTOR GRAPHICS SPREADSHEETS MENTOR GRAPHICS GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

11 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Lifecycles BACK TO BASICS PLM / PILM GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

12 Lifecycles PLM / PILM PLM – Product Lifecycle Management Industry Definition Strategic business approach that applies a consistent set of business solutions in support of the collaborative creation management dissemination and use of product definition information across the extended enterprise for concept to end of life integrating people, processes business systems and information …. A MOUTHFUL PRODUCT INFORMATION LIFECYCLE MANAGEMENT PILM is the business context in which PDM is exploited! it’s not about the technology … it’s about … Integrating business systems & processes with people ‘in roles’ to manage product information throughout the product’s lifecycle Extending processes that typically start in Engineering… …to other functions like Supply Chain, Manufacturing & Servicing GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

13 * Lifecycles PLM / PILM ILS digital PDM digital CRM SCM ERP physical
PILM KNITS SYSTEMS TOGETHER SCM ERP physical PRODUCT INFORMATION LIFECYCLE MANAGEMENT * PRODUCT CUSTOMER TRANSACTION SUPPLIER GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

14 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Lifecycles PLM / PILM PILM is primarily about managing the bridge between PDM & ERP …the flow of data by extending processes CAD CAD DATA MGT & DOCUMENT MGT PRODUCT DATA MGT & STRUCTURE MGT & PROCESS MGT OPERA TIONS CAD ECM SYSTEM ERP SYSTEM CAD + PDM SYSTEM ERP SYSTEM CAD + PDM SYSTEM ERP SYSTEM CAD + PDM SYSTEM ERP GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

15 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Lifecycles BACK TO BASICS Bill Of Material GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

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Lifecycles Bill Of Material EBOM Engineering Bill of Material product as designed by engineering, referred to as "as-designed" the Bill of Material ‘As-Something’ MBOM Manufacturing Bill of Material the product as planned by manufacturing engineering, referred to as the "as manufactured", "as built" or "as ordered" As-Quoted As-Costed As-Accepted As-Designed As-Planned As-Ordered As-Built As-Documented As-Serviced MBOM reflects the way a product will be manufactured and normally has an associated BOP Bill Of Process + manufacturing & packaging materials: glue, grease, paint, solder, packing etc FBOM ( FinBOM ) Financial Bill of Material SBOM Service Bill of Material CBOM Configurable Bill of Material PBOM Planning Bill of Material GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

17 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Lifecycles Bill Of Material CONTRACT As-Quoted As-Something BOM Concept As-Costed REQUIREMENTS As-Accepted Assessment As-Designed DESIGN Demonstration As-Planned As-Ordered Baseline Management PRODUCTION digital Manufacture As-Built * As-Documented physical In Service Disposal As-Serviced GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

18 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Lifecycles Bill Of Material digital * CONTRACT MULTIPLE BOMS physical PROPRICER PROPRICER REQTS DOORS DESIGN PROD PDMLINK PDMLINK PDMLINK ORACLE ERP ORACLE ERP ORACLE ERP ORACLE ERP ORACLE ERP Quoted Costed Accepted Designed Planned Ordered Built Documented Serviced SALES SALES ENG ENG MANU SUPPLY CHAIN MANU ENG MANU SERVICE FBOM FBOM FBOM EBOM EBOM EBOM PBOM PBOM PBOM COORDINATION NIGHTMARE SCATTERED BOMS COST + TIME + RISK CBOM CBOM MBOM MBOM MBOM SBOM GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

19 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Lifecycles Bill Of Material digital * CONTRACT CENTRALISED BOM physical PROPRICER PROPRICER REQTS DOORS DESIGN PROD PDMLINK PDMLINK PDMLINK ORACLE ERP ORACLE ERP ORACLE ERP ORACLE ERP ORACLE ERP Quoted Costed Accepted Designed Planned Ordered Built Documented Serviced SALES SALES ENG ENG MANU SUPPLY CHAIN MANU ENG MANU SERVICE FBOM FBOM FBOM FBOM EBOM EBOM EBOM PBOM PBOM PBOM PBOM BOM VIEWS CBOM CBOM CBOM MBOM MBOM MBOM MBOM SBOM SBOM GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

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Lifecycles BACK TO BASICS Sample Product GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

21 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Lifecycles Sample Product ESTABLISH A SYSTEMATIC APPROACH take a sample product through its whole lifecycle e.g. Sell a Computer with a Service Agreement quote - define & design - make & buy & assembly & delivery develop the product / structure the BOMs / define processes release to manufacture / make it / build it / check it / pack it request changes / make changes / close your loops document your processes - end 2 end TEACH EVERYONE GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

22 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Lifecycles BACK TO BASICS Sample Programme GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

23 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Lifecycles Sample Programme ESTABLISH A SYSTEMATIC APPROACH take a sample programme through its whole lifecycle e.g. Bid, Development, Manufacture and In Service Support cover bid process, establish programme, execute programme develop templates / generic WBS step through all stages, phases, reviews, baselines, change include relationships / suppliers / partners / customers document your processes - end 2 end TEACH EVERYONE GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

24 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Governance BACK TO BASICS Success GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

25 Governance Success Implementation Scorecard Value Roadmap
PTC & CSC & GDUK Partnership Weekly Project Board Monthly Operations Board Quarterly Steering Committee Scorecard Value Roadmap MEASURE BUSINESS OUTCOME CAPABILITY & BENEFITS GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

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Governance Success Implementation PILM Value Roadmap Phase Desc Phase 1: Tool Upgrade & Simple WF Phase 2: Inter Site access / cache servers Phase 3: PDMLink integration with ERP Timeframe Aug 2010 – Jan 2011 Dec 2010 – Jan 2011 Sep 2010 – Nov 2011 Processes to adapt Initial data structuring & cleansing (UOM etc) Mock-ups, shrink wraps, common parts Release to Mfr, change mgt, new part, etc Capability Benefits CAD aligned, efficient product structure Controlled exchanged of data, travel costs BOM traceability, less data errors, faster Adoption Areas MCAD engineers, CM MCAD engineers, CM all sites MCAD engineers, CM, Mfr engineers, Quality GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

27 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Governance Success Implementation PILM Scorecard Area Current Target Comment Product Families 1 5 GDUK don’t think this way Product Generations 1 3 GDUK don’t think this way Change Mgt Time 8 weeks 5 weeks LOE - Excluding Effectivity Date Review Cycle 3 iterations 1 iteration Including reduced time in review Span Functions 2 5 And increased visibility in whole team Programme Exec Time 18 months 14 months With lower transition costs Product Dev Time 14 months 11 months Less than programme time unless IR&D Resource Demand 70% 95% Longer rolling wave Cost of Quality 30% 8% Both Assurance & Control Cost of CM 40% 15% And faster across the bridge Project Start Up Time 6 weeks 3 weeks Use Start Up Templates Process variation 75% < 20% You need to start with consistency GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

28 Governance Success Implementation Context – using the PTC Model
Overall Initiative Business Case, Timescale and Budget Value Scorecard Steering Group to Monitor Outcomes Operating Board to Control Value Roadmap Phase 1 Definition Phase 1 Project Delivery Phase 2 Definition Phase 2 Project Delivery Phase 3 Definition Phase 3 Project Delivery Phase x Definition Phase x Project Delivery Scorecard Value Roadmap GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

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Governance Success Strategy Aim of PILM use business language to communicate a clear strategy Leaner cross-function business processes Faster time to delivery Develop solutions (offerings) that re-use products Lower product development costs Better performing products Higher quality products Greater product range & variety for solution options Greater flexibility for varying customer needs PLM is a good thing deliver the right result GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

30 Governance Success Strategy PILM Principles & Practices
Focus on product Simple product lifecycle methodology Cross-business cross-function cross-system end-to-end business processes Skilled People Knowledge & experience in subject, process, systems and the value of Information Exploit Technology CAD, PDM, prototyping, extended network and use of what is typically seen as engineering data Increase quality, re-use and reduce time & cost involve everyone think the same way GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

31 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Governance Success Strategy PILM Characteristics Singularity Product Information is unified by end to end processes Association Tight linkage between the physical and the information Cohesion Ability to present different views of the information : physical electrical different BOMs from the same master data set Traceability Ability to follow product information from any stage back to it origin change mgt: legal & moral Reflectiveness Taking as-built data back into the master data set to reflect reality vs. design (virtual) Reflectiveness The other way, from virtual to reality having the right information and process when it is required e.g. prototype BOMS from Engineering for Supply Chain in order to procure LLI Long Lead Items don’t do it to people do it with the people GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

32 © 2012 General Dynamics United Kingdom Limited, All Rights Reserved
Governance Success Operations Incorporate PILM Product information has a cross-functional flow driven by business process Enable information to be shared between toolsets: PDM, ERP, ILS Enable information exchange and sharing with the extended enterprise Harmonise product lifecycle processes, toolsets & information across functions Product information where we need it when we need it light management let staff own it GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

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Challenges BACK TO BASICS What’s Next GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

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Challenges What’s Next Future Further Exploitation Link Requirements Management to extend traceability through the lifecycle Early Sourcing by Supply Chain Informed Supplier Management on Products and Components Technical Publications Logistics Support Design Outsourcing Collaboration ability to share work, subcontract work packages use PLM as an enabler Agreed approach to where documents are stored Agreed approach to Part Numbering Agreed approach to Part / Component Lifecycle Agreed approach to Bills of Material GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

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Purpose & Value BACK TO BASICS Our Aim GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

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Purpose & Value Our Aim Product Information LIFECYCLE Management … …Ensures that we manage our Product information accurately, effectively, efficiently and economically throughout the whole Product and Programme Lifecycles …Acts as the catalyst to help simplify and defragment the related IT infrastructure and business processes …Establishes the right roles, responsibilities and relationships to promote cross-function collaboration …Provides us with the ability and agility to adapt and respond to changes in our business needs …Is an enabler to extending our Enterprise to Suppliers, Partners and Customers GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

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Develop a CULTURE 4 PLM work together and enjoy thank you GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved

38 Knowledge Reference final thought
read some books – some of my favourites Google PLM - - Roger Tempest GENERAL DYNAMICS United Kingdom Limited © 2012 General Dynamics United Kingdom Limited, All Rights Reserved


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