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Chapter Five: Appreciating Individual Differences: Self- Concept, Personality, Emotions Team Japan BA352 Section 005.

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Presentation on theme: "Chapter Five: Appreciating Individual Differences: Self- Concept, Personality, Emotions Team Japan BA352 Section 005."— Presentation transcript:

1 Chapter Five: Appreciating Individual Differences: Self- Concept, Personality, Emotions Team Japan BA352 Section 005

2 Self Concept Defined as the concept the individual has of oneself as a physical, social, and spiritual or moral being. Defined as the concept the individual has of oneself as a physical, social, and spiritual or moral being. Self-concept would be impossible without the capacity to think… Self-concept would be impossible without the capacity to think…Cognitions Represent any knowledge, opinion, or belief about the environment, about oneself, or about ones behavior. Represent any knowledge, opinion, or belief about the environment, about oneself, or about ones behavior. The 3 main ideas behind self include self esteem, self efficacy, and self monitoring… The 3 main ideas behind self include self esteem, self efficacy, and self monitoring…

3 Self Esteem Defined as the belief about ones own self worth based on an overall self-evaluation. Defined as the belief about ones own self worth based on an overall self-evaluation. For Example… Im ugly, Im fat, Im a loser = low self esteem Im the most beautiful person on Earth, both inside and out = high self esteem Self esteem and performance are directly correlated… Self esteem and performance are directly correlated…

4 Self Efficacy Defined as a persons belief about his or her chances of successfully accomplishing a specific task. Defined as a persons belief about his or her chances of successfully accomplishing a specific task. High self efficacy has been linked to success in widely varied physical and mental tasks alike. High self efficacy has been linked to success in widely varied physical and mental tasks alike. Self efficacy is a very important concept managers must understand in order to be successful Self efficacy is a very important concept managers must understand in order to be successful

5 Self Monitoring Definition Definition The extent to which a person observes their own self expressive behavior and adapts it to the demands of the situation. The extent to which a person observes their own self expressive behavior and adapts it to the demands of the situation. High Self Monitors High Self Monitors Also known as chameleons Also known as chameleons Regulate their expressive self presentation for the sake of desired public appearances Regulate their expressive self presentation for the sake of desired public appearances Low Self Monitors Low Self Monitors Often criticized for being insensitive and living on their ownj planet Often criticized for being insensitive and living on their ownj planet

6 Self Monitoring in OB Context It is like any other individual difference, there is no right or wrong It is like any other individual difference, there is no right or wrong It is a source of diversity that needs to be adequately understood by present and future mangers It is a source of diversity that needs to be adequately understood by present and future mangers Recommendations Recommendations There is a positive relationship between high self monitoring and career success There is a positive relationship between high self monitoring and career success Low self monitors become more consciously aware of your self image and how it affects others Low self monitors become more consciously aware of your self image and how it affects others High self monitors dont over do it by turning from a successful chameleon into an insincere, dishonest or phony person. High self monitors dont over do it by turning from a successful chameleon into an insincere, dishonest or phony person.

7 Self Management Albert Bandura propounded the comprehensive model of human learning Albert Bandura propounded the comprehensive model of human learning Idea behind the model is that You are the master of your own behavior Idea behind the model is that You are the master of your own behavior The behavior component in the model, encourages people to seek self improvement The behavior component in the model, encourages people to seek self improvement Managers have found an agenda for self improvement through Stephen Coveys Seven Habits Managers have found an agenda for self improvement through Stephen Coveys Seven Habits

8 Personality Dynamics Personality: combo of stable physical & mental characteristics that give an individual his or her identity Personality: combo of stable physical & mental characteristics that give an individual his or her identity Big Five Personality Dimensions Big Five Personality Dimensions Extraversion – outgoing, talkative, sociable Extraversion – outgoing, talkative, sociable Agreeableness – trusting, cooperative, good natured Agreeableness – trusting, cooperative, good natured Conscientiousness – dependable, responsible Conscientiousness – dependable, responsible Emotional Stability – relaxed, secure, unworried, Emotional Stability – relaxed, secure, unworried, Openness to experience – imaginative, curious, intellectual Openness to experience – imaginative, curious, intellectual

9 Job Performance Scoring strongly with the big five dimensions correlates with job performance Scoring strongly with the big five dimensions correlates with job performance Conscientiousness has strongest positive correlation with job performance Conscientiousness has strongest positive correlation with job performance Extraversion associated with the success of managers Extraversion associated with the success of managers Stronger indicator then agreeableness Stronger indicator then agreeableness

10 Locus of Control What is it? What is it? The way a person takes responsibility for their behavior and its consequences The way a person takes responsibility for their behavior and its consequences Internal locus of control Internal locus of control People who believe they take control of the events in their life People who believe they take control of the events in their life External locus of control External locus of control Its beyond their immediate control Its beyond their immediate control Attributes outcomes to environmental causes Attributes outcomes to environmental causes

11 Attitude A learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given object. Attitudes versus Values * Values represent global beliefs that influence behavior across all situations * Attitudes relate only to behavior directed towards a specific object, person, or situation

12 Intelligence and Cognitive Abilities Intelligence: an individuals capacity for constructive thinking, reasoning, problem solving. Two Types of Abilities 1. General mental ability needed for all cognitive tasks 2. Unique to the task at hand

13 7 Major Mental Abilities 1. Verbal Comprehension 2. Word Fluency 3. Numerical 4. Spatial 5. Memory 6. Perceptual Speed 7. Inductive Reasoning

14 Positive and Negative Emotions Emotions are Complex human interactions to personal achievements and setbacks that may be felt and displayed Emotions are Complex human interactions to personal achievements and setbacks that may be felt and displayed Emotions involve all aspects of a person Emotions involve all aspects of a person Biological Biological Psychological Psychological Social Social Felt Emotions Felt Emotions Displayed Emotions Displayed Emotions

15 Contagious Moods and Emotions Negative Emotions (Goal incongruent) Negative Emotions (Goal incongruent) Anger Anger Fright/anxiety Fright/anxiety Guilt/shame Guilt/shame Sadness Sadness Envy/jealousy Envy/jealousy Disgust Disgust Positive Emotions (Goal congruent) Happiness/joy Pride Love/affection Relief

16 Emotional Labor and Intelligence Emotional Labor – having to fake your emotions or mood Emotional Labor – having to fake your emotions or mood Emotional labor and be detrimental to the employee performing the labor Emotional labor and be detrimental to the employee performing the labor May cause employees to bottle up feelings May cause employees to bottle up feelings Women are more emotionally expressive than men Women are more emotionally expressive than men Emotional Intelligence Personal Competence Self-Awareness Self-Management Social Competence Social Awareness Relationship Management

17 Thank you!


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