SMS Nov. intervals compared (shows sustained for 2 months) minutes NEW DATA Not yet submitted. 96 90 70 significant Triage reg combined ED KaT
SMS to ED KaT Oct. comparison (arrival > triage > reg > physician) minutes
SMS to ED KaT Oct. comparison (arrival > reg > triage > physician) minutes medians 1440/5054
New Phenomena 1.Serial changed to parallel process (Quick reg. with triage) 0 minutes? Really? 2.Bedside registration
Results Combining registration and triage shortened some time intervals, but had no significant effect on door to doctor time. Implementation of ED KaT significantly shortened door to doc. (by 26 to 39 minutes) – (Other improvements may have had an effect. RTA, UCC) ED KaT times are longer than SMS times. – (ED KaT is probably more close to real time.) Results have sustained over at least 2 months.