6 Step 1: Questions to Ask* What are problems (both symptoms and causes)? What are expectations; whats needed? What should end look like? What skills are required? Who are internal contacts? Whats the time frame? How much do you have to spend? * Your organization, board & staff
7 Through professional contacts Through an RFP (coming up later) From referrals Step 2: Find a Consultant
8 The RFP Gives info on what org needs Gets written proposals Gets bids on fees & expenses Gives org time to look them over carefully Allows for interviews & check of references
9 Organization name, brief history, current situation Purpose, consultant type, qualifications sought The RFP contains: Tasks to be accomplished How to apply, deadline and submission Address or person to receive the proposal
10 Have you done this before? Have you worked with a similar organization before? How busy will you be? Step 3: Questions to Ask* How much time will our staff need to give you? Whats your role in the project? * Prospective consultants
11 Choosing the Right One Does consultant understand nonprofits? Does their solution fit the need? Can you understand what they say? Are they trying to sell something?
12 Choosing the Right One How do they charge, by set fees or the hour? Can the job be done virtually? Do you feel comfortable with them?
14 Contractual Agreement Contains: Itemized tasks, responsibilities, expectations of both Client & Consultant Timeline Completion date Contains: Fee(s) & date(s) of payment Contingency factors Termination waiver
15 Consultant Roles 1.Expert 2.Extra Pair of Hands 3.Collaborative
16 How to Manage Consultant Progress Reports Outline Methodology Findings Preliminary reports Final repot Evaluation Be Prepared For changes in process Discuss unclear results Negotiate/resolve problems Pay consultant on time Input Process Output Outcomes Debrief Evaluate Regular Communica tion Timetable Confirm responsibilities
17 Evaluation Regularly during 3 & 6 month follow ups Agree before on what is success