1. Don’t Need To Worry About Microsoft Dynamics 365 for Customer Service Exam MB2-718 Braindumps, MB2-718 Study Material, MB2-718 PDF File

2. Published : February 21, 2017 Technology : Microsoft Dynamics 365 Enterprise Audiences : IT professionals, Developers Languages : English, Japanese Price : $165.00 USD* Credit toward certification : MCP, MCSE About Exam MB2-718 Braindumps, MB2-718 Study Material, MB2-718 PDF File

3. Skills Measured This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams. MB2-718 Braindumps, MB2-718 Study Material, MB2-718 PDF File

4. Question No : 1 You implement the Unified Service Desk (USO). You plan to implement actions and replacement parameters. Which three symbols are valid replacement keys? Each correct answer presents a complete solution. A. A B. - C. + D. $ E. ~ Answer: A,D,E MB2-718 Braindumps, MB2-718 Study Material, MB2-718 PDF File

5. Question No : 2 What is a limitation of the Field Service mobile app? A. Windows 10 phones do not support the app. B. You cannot work offline. C. GPS locations are not available. D. You cannot create follow-ups. Answer: D MB2-718 Braindumps, MB2-718 Study Material, MB2-718 PDF File

6. Question No : 3 You implement the Unified Service Desk (USD). You plan to implement a window navigation rule. Which two statements are true? Each answer represents a complete solution. A. You must populate the form and entity or URL fields for specific rules. B. Rules are evaluated based on the order number, C. You must use the display name to reference the entity in the rule. D. You must configure default rules so that they are evaluated first Answer: C,D MB2-718 Braindumps, MB2-718 Study Material, MB2-718 PDF File

7. Question No : 4 You have a Microsoft Dynamics 365 environment and you are using Unified Service Desk (USD) in a call center scenario. Users must be able to ask their customers questions that will trigger defined follow on actions. You need to provide users with guidance for their customer interactions. What should you use? A. agent scripts B. knowledge management C. CRM dialogs D. CRM workflows Answer: A MB2-718 Braindumps, MB2-718 Study Material, MB2-718 PDF File

8. Question No : 5 Which two security roles are created when you install the Field Service application? Each correct answer presents a complete solution. A. Field Service Administrator B. Field Service Dispatcher C. Field Service Representative D. Field Service Read Only Answer: C MB2-718 Braindumps, MB2-718 Study Material, MB2-718 PDF File

9. Pass Microsoft MB2-718 Final Test With If Once you go through this study material you will have enough knowledge to answer all the questions in the final test. MB2-718 Braindumps will be provided in PDF file to make your reading experience smooth and easier. you can also download free demo dumps questions for quality check. About Our MB2-718 Braindumps MB2-718 Braindumps, MB2-718 Study Material, MB2-718 PDF File