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A Scheduling Development Shared by: Community Living Toronto [CLT] and DYAD Infosys Ltd June 8 th, 2012.

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Presentation on theme: "A Scheduling Development Shared by: Community Living Toronto [CLT] and DYAD Infosys Ltd June 8 th, 2012."— Presentation transcript:

1 A Scheduling Development Shared by: Community Living Toronto [CLT] and DYAD Infosys Ltd June 8 th, 2012

2  Development Background/Challenges – Casey Pruden [CLT] 20 Minutes  Intro to DYAD  DYAD Business Model  Star-Shift Features – Dave Balmer [DYAD] 10 Minutes  Benefits - Casey Pruden, Flavian Pinto  Q & A - 15 minutes 2

3 Development Background  CLT’s Critical Needs:  Shift cost control and analysis  Accountability “everywhere”  Embedded Union & Corporate Governance  Built-In and trackable “fairness” 3

4 Challenges  MS Excel – islands of non-standard information  PeopleSoft – no solution, unwilling to modify  Packaged software – none suitable  CLT Scheduling Requirements - complex  Costs – critical  Long term staff adjustment 4

5 DYAD  35 Years - Focus on Health Care  Customized Applications Development  Business Intelligence Systems [BI]  Some of our community and health care clients:  McMaster University - RMA  Hospital for Sick Children  Foster Parents Program  Metropolitan Toronto Home Care Program  Ottawa Carleton Home Care Program  Regional Community Care Access Centers:  Toronto  North York  Scarborough  York  East York  Etobicoke 5

6 DYAD Business Model  Long-term relationships  Your solutions, your way, prototyped  Balanced agreements  Strong support  Flexible payments 6

7 Terminology 7

8 CLT’s Major Project Goals 8

9 The Work Modify scheduling package originally developed for Toronto CCAC; Analyze the “fit”; Prototype; Demo and document the feedback; Adjust correspondingly; Repeat ; 9 Collect Information Analyze Plan for Improvements Implement Review Working Together

10 CLT Site Scheduling 10 Regional Scheduling Central Scheduling

11 Shift and Worker Histories  Worker history details kept on:  shifts offered  shifts accepted  shifts worked  shifts cancelled  shift no-shows  Shift history details kept on:  who worked it  who refused it  who cancelled it  times worked  labour costs 11

12 Star-Shift Features  Payroll Integration 80+ Sites  Elimination of “double-booking”and double-billing  Build-up of Business Intelligence information 12

13 Star-Shift Features  Outward-bound planning  Shift skill assignments  24 X 7 date/time 13

14 Star-Shift Features  Shift offering “fairness”  Shift responsibility  Shift preference consideration 14

15 Star-Shift Features  Role-based security  Worker history  Shift history  Rules-based processing 15

16 Major Benefits  DYAD model  Savings of several hundred thousand dollars  Time sheet automation  Ability to match people skills to shifts  Reduction of Union concerns re Agency staff usage  Internet access to available shifts  Elimination of “double-billings” 16

17 17 Contacts: David Balmer: ext Brad Elliott: ext DYAD:


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