Presentation on theme: "Interviewing & Hiring Practices"— Presentation transcript:
1Interviewing & Hiring Practices Office of Human ResourcesSouthwestern Community College
2Selection Process First step in applying for a job Resume Cover letter Highlight previous experience that matches the job requirements of the job you are applyingCover letterBriefly explain why you are interested in the position and how your previous experience makes you a viable candidate for the position in which you are applyingEmployment ApplicationSome companies may ask you to complete their employment applicationMost state and federal positions will require an employment applicationMany employment applications are now online
3Selection Process (continued) Online application processFilters through the applications before an actual person sees the applicationImportant to include “key words” in application or resume to match the position requirementsSelection CommitteesMultiple people review the applications and decide on which applicants to interview as a groupHiring Manager/Human ResourcesThe supervisor for the advertised position or someone from Human Resources will review the applications and select candidates to interview
4Selection Process (continued) Who is chosen to interview?Usually must meet minimum requirements for the positionExample: if the position requires a master’s degree and the applicant has a high school diploma, then the applicant will probably not be selected to interviewCandidates that meet the preferred requirementsCandidates that have listed related work experience on their resume and/or applicationWell-written resume and/or applicationShould be typedError freeHave someone else proof your resumeUse spell-check but don’t completely rely on itCandidates that have documented success in previous positionsSell yourself on your resume and/or applicationHighlight your accomplishments
5Interview Process You made it past the first screening. What next? Interview Committee or Panel InterviewCandidates will interview with multiple peopleCould comprise of the supervisor, other department managers, someone from human resources, and possibly a future co-workerOne-on-One InterviewHiring ManagerHuman Resources Representative
6Interview Process (continued) How to have a successful interview:Prepare for the interviewResearch the companyHave a couple of facts memorized for the interviewPractice, Practice, PracticeAsk a friend to act as the interviewer and practice answering sample interview questionsKnow how to get to the interview and allow for extra travel timeIt is always better to be early rather than late for an interview.Bring extra copies of your resume to the interviewPrepare a couple of questions about the positionShow the interviewer(s) that you researched the position
7Sample Interview Questions Tell me about yourself.Why did you leave your last job or why do you want to leave your current job?What experience do you have in this field?What do co-workers say about you?What do you know about Southwestern Community College?What have you done to improve your knowledge or skills in the last year?Why do you want to work for Southwestern Community College?Are you a team player? Describe a situation where you were a team player.Have you ever had to fire anyone? How did you feel about that?What is your philosophy towards work?Have you ever been asked to leave a position?Explain how you would be an asset to this program (or department).Why should we hire you?Tell me about a suggestion you have made. Was it implemented?What irritates you about co-workers?What is your greatest strength?Tell me about your dream job.Why do you think you would do well at this job?Source: The Accelerated Job Search by Wayne D. Ford, PhD (adapted)
8Sample Interview Questions Describe a good day at work.What are you looking for in a job?What would your previous (or current) supervisor say your strongest point is?Tell me about a problem you had with a supervisorWhat has disappointed you about a job?Tell me about your ability to work under pressure and provide an example.What motivates you to do your best on the job?Are you willing to work overtime? Nights? Weekends?Describe your management style.What have you learned from mistakes on the job?If you were hiring a person for this job, what would you look for?How do you propose to compensate for your lack of experience?What qualities do you look for in a supervisor?Tell me about a time when you helped resolve a dispute between others.Describe your work ethic.What has been your biggest professional disappointment?What has been your greatest professional success (something you are proud of)?Tell me about the most fun you have had on the job.Do you have any questions for me?Source: The Accelerated Job Search by Wayne D. Ford, Ph.D (adapted)
9Interview Process (continued) How to have a successful interview:Dress appropriatelyAvoid dressing too casualToo Casual
10Interview Process (continued) Dress maybe okay once hired (depends on workplace) but too casual for an interviewAlthough some worksites have casual dress during the week, it is still better to over-dress for the interview.
11Interview Process (continued) Perfect – Your Hired!Show the interviewer that you are serious about the job
12Interview Process (continued) How to have a successful interview:Try to engage the interviewerLet your personality shineSmileBe professionalFirmly shake the interviewer(s) hand(s)Sit up straightMake eye contactSpeak clearlyProject your voiceDon’t mumbleDon’t chew gumAt the end of the interview, thank the interviewer/panelStay positiveDon’t say anything negative about a previous employer or supervisor (even if you had a very negative experience)If asked about a weakness, then turn the answer into something positiveExample: I am a perfectionist; however, I have learned to produce error-free work in a time-efficient manner.
13Interview Process (continued) “Don’ts”: Why interviewees are not hiredLack of interest for the positionNegative comments during the interviewToo casual (in appearance and/or behavior)Lack of eye contactClerical errors and/or messy application/resumeLate for interviewAnswers to interview questions were too vague/not clearPoor grammar (written and/or verbal)
14Interview Process (continued) Know Your Rights: Questions the interviewer is not allowed to askThe national origin of the applicant (e.g., birthplace, ancestry, culture, etc)Religion or religious beliefsPregnancy, childbirth, or related medical conditionsThe age of the applicantThe applicant’s marital status, number/age of children, childcare issuesA person’s handicap(s)The applicant’s sexual orientationMembership in any organizations and/or groups that are not professional associations related to the job
15Southwestern Community College Selection Process All full-time positions have selection committeesSelection committee reviews the applications and selects the most qualified candidates to interview for the positionThe interviewees may be asked to participate in the following (as deemed necessary by the selection committee):A demonstration of his/her presentation skills (typically used for faculty positions)A tour of the campusA skills test (typically used for administrative assistant positions)A second level of interviewsAfter the interviews are conducted, the selection committee will do one of the following:Recommend one of the interviewees to the presidentSelect a second group of applicants to interview for the positionRepost the position (if there was not a sufficient group of qualified applications)
16Southwestern Community College Selection Process The Office of Human Resources will conduct a criminal background check and contact the applicant’s references/previous employersAfter the interview with the president, the president will either recommend the candidate to the Board of Trustees or reject the candidate.If the candidate is recommended to the Board of Trustees, then the Board will have 7 days to reprove the recommendation for employment.If no negative response is provided by the Board of Trustees, then the Office of Human Resources extends an offer of employment to the candidate.
17Prepare Now for Future Careers Stay in school and graduateIt is never too early to begin building your resumeParticipate in school activities, committees, and/or sportsVolunteer in the communityTalk with someone who has a career that interests youShadow the person for a dayFind out what degree is required for the positionFind out the type of work experience and how many years of experience are required for the positionWork part-time in the field that interests you
18Human Resources Human Resources Specialist Primarily responsible for employment services and employee benefitsPlace employment adsAssist applicants with the application and selection processSchedule interviewsContact applicants’ referencesServe on selection committeesCoordinate annual benefits fairConduct benefits orientations for new employeesAssist employees with benefit questionsServe on college committeesRequired qualifications:Associate’s degreeTwo years of related work experienceProficient in Microsoft OfficeExcellent oral and written communication skillsOrganization skills