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WELCOME TO DEPARTMENT OF POSTS (DOP) DOP is one of the oldest department of central government i.e. Govt. of India. It is the largest postal network in.

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Presentation on theme: "WELCOME TO DEPARTMENT OF POSTS (DOP) DOP is one of the oldest department of central government i.e. Govt. of India. It is the largest postal network in."— Presentation transcript:

1 WELCOME TO DEPARTMENT OF POSTS (DOP) DOP is one of the oldest department of central government i.e. Govt. of India. It is the largest postal network in the world. DOP works under Ministry of Communication and Information Technology with its H.Q.at Dak Bhawan, New-Delhi. We feel proud to be the part of one of the most honest and dedicated work force in India. PPT1.1.2Rule No :

2 OUR DEPARTMENT(History-From Pigeon to Plane) Pigeons were used in the reign of Mughal Raj to bring messages from one place to another. Messengers and horses were used by many kingdoms to convey messages. Runners used to carry mails (having spears with bells) in the reign of Sher Shah Suri. In India, Postal system in organised way started functioning since 1 st October1854. PPT1.1.2Rule No :

3 OUR DEPARTMENT(History) PPT1.1.2Rule No : Rest Houses located in forest areas were known as Dak Bungalow, where the Dak runners used to take rest. In British Era, Collector used to hand over the charge of district to the Postmaster. Postal Department started to use the services of Railways for carrying mail from 1854 when Railways started its service from Thane to Mumbai. Now Department of Posts has three Boeing Air crafts to carry mails to different parts of the country.

4 OUR DEPARTMENT India Post is the Largest and Oldest Postal system in the world. DOP comprises of two wings i.e. Postal & Railway Mail Service. It is having a net work of 1,54822 Post Offices out of which15736 are in urban and 1,39086 are in Rural areas known as Branch Post Offices A Post office serves Sq. KMs. covering 7817 people on an average in India in urban and 5990 in rural. PPT1.1.2Rule No :

5 Personnel strength as on 31’st March,2012 CategoryNumber Group A610 Group B6794 Group C MTS30696 Total departmental GRAND TOTAL474574

6 OUR DEPARTMENT India post is the country’s largest Savings Bank with accounts and certificates having deposits of more than Rs crore and Rs crore in Saving certificates which is 16% of the total deposit of banking sector in India. More than 1 million people visit Post offices daily. India post is the symbol of Government authority with extensive link to rural network than any other Government department It plays a crucial role in financial inclusion of rural sector. PPT1.1.2Rule No :

7 PPT1.1.2Rule No : The Department of Posts comes under the Ministry of Communications and Information Technology. Shri Kapil Sibal is the Cabinet Minister for Communications and Information Technology. Shri Milind Murli Deora is the Minister of State for Communications and Information Technology. Dr.Kruparani Killi is the Minister of State for Communications and Information Technology.

8 PPT1.1.2Rule No : Ms. P. Gopinath is the Secretary (Posts) to Govt. Of India as well as Director General, Department of Posts and the Chairman of the Postal Services Board. The Postal Service Board The apex management body of the Department, comprises the Chairman an d six Members.

9 PPT1.1.2Rule No : The six members of the Board hold portfolios of Personnel Operations Technology Postal Life Insurance Human Resources Development Planning The Joint Secretary and Financial Advisor to the Department is a permanent invitee to the Board. The Board is assisted by a senior staff officer of the Directorate as Secretary to the Board. Deputy Directors General, Directors and Assistant Directors General provide the nec essary functional support for the Board at the Headquarters.

10 Ministry Of Communication & IT Secretary / Director General /Chairman Postal Service Board Member (Technology ) Member (Personnel) Member (PLI) &Chairman (Investment Board) Member (HRD) Member (Operations) Member (Planning) Organizational Structure

11 PPT1.1.2Rule No : For providing postal services, the whole country has been divided into twenty two postal circles As given below. SI. NO. NAME OF THE CIRCLEJURISDICTIONHEADQUARTERS 1ANDHRA PRADESHA.PHYDERABAD 2ASSAM GUWAHATI 3BIHAR PATNA 4CHHATTISGARH RAIPUR 5DELHI NEW DELHI 6GUJARATGUJARAT; DAMAN & DIU AHMEDABAD 7HARYANA AMBALA

12 PPT1.1.2Rule No : 8HIMACHAL PRADESH H.P.SIMLA 9J & K SRINAGAR 10JHARKHAND RANCHI 11KARNATAKA BANGALORE 12KERALAKERALA, LACCADIVE ISLANDS THIRUVANANT HA PURAM 13MAHARASHTRAMAHARASHTRA, GOA,MUMBAI 14M.P. BHOPAL 15N.E.MANIPUR, TRIPURA; NAGALAND, ARUNACHAL PRADESH, MEGHALAYA; MIZORAM; SHILONG

13 PPT1.1.2Rule No : 16ORISSA BHUVANESHWA R 17PUNJABPUNJAB; CHANDIGARH UTCHANDIGARH 18RAJASTHAN JAIPUR 19TAMILANADUTAMILANADU;PUDUCHERRY UT CHENNAI 20U.P.U.PLUCKNOW 21UTTARKHAND DEHRADUN 22WEST BENGALWEST BENGAL; ANDAMAN & NICOBAR ISLAND; SIKKIM KOLKATA

14 PPT1.1.2Rule No : Each of the Circle is headed by a Pr. Chief Postmaster General or Chief Postmaster General. Each Circle is further divided into Regions- headed by Post Master General. Regions are subdivided into Divisions (Postal / RMS Divisions)-headed by SSPos /SPOs/SSRMs/SRMs. Divisions are again subdivided in to Sub Divisions (Postal / RMS Sub Divisions)- headed by ASPs/IP In the Circles and Regions there are other functional units like Circle Stamp Depots, Postal Stores Depots and Mail Motor Service etc.

15 PPT1.1.2Rule No : Besides these twenty two Circles, there is another Circle, called Base Circle, to cater to the postal communication needs of the Armed Forces. The Base Circle is headed by an Additional Director General,Army Postal Service in the rank of a Major General. The officer cadre of the Army Postal Service comprises officers on deputation from the Civil Posts. Seventy five percent of the other ranks of the Army Postal Service are also drawn fro m the Department of Posts and the remaining personnel are recruited by the Army.

16 Operational Structure (Postal) HEAD POST OFFICE EXTRA DEPARTMENTAL BRANCH POST OFFICES (In Rural Area) DEPARTMENTAL TOWN SUB OFFICES DEPARTMENTAL RURAL SUB OFFICES

17 HEAD POST OFFICE PPT1.1.2Rule No : HO is a chief of a group of Post offices. It consists itself & its subordinate offices called Sub Post Offices and Branch Post Offices. All the monetary transactions of the group are consolidated in head post offices HO is responsible to maintain the accounts and submitted to PAO Auditing of banking work is also done in a HO( and all SOs under it ) by SBCO(Savings Bank Control Organization) HO’s are of different categories' as defined below a)Presidency post office:- situated at Mumbai, Kolkata and Chennai. The incharge is called Director. b)General post office:- the head post office situated at circle head quarters and attached with circle office. The incharge of this PO is called Chief Post Master (class A gazetted officer) or Senior Post Master(class B gazitted officer) c)Head post office:- the incharge of this PO may be the Senior Post Master or HSG-1(higher selection grade-1) official.

18 SUB POST OFFICE PPT1.1.2 Rule No : It is a post office subordinate to HO Its monitory transactions are incorporated in the accounts of its HO The incharge of the sub office is called sub post master. Sub offices are of different categories as defined below 1)C class sub office:- where only one SPM works. Also known as single handed sub office. 2)B class sub office:- where one SPM and one PA works. Also known as doubled handed sub office. 3)A class sub office:- where one SPM and two PA works and also known as triple handed sub office. 4)LSG (lower selection grade) sub office:- where one SPM and three or more PA’s works. 5)Town Sub office:- A sub post office in a town or its suburbs where there is also a head post office. NIGHT POST OFFICE:- the important post offices whose working hours are extended upto 8.30pm on week days. On sun days and holidays they work for limited hours but not beyond 6pm. All the business except saving bank is done in night post offices.

19 BRANCH POST OFFICE PPT1.1.2Rule No : 1. Branch post office is the smallest operational unit in DOP 2. It is in direct account with the head post office or sub post office, which is called the account office of the BO 3. The monitory transactions of BO are incorporated in the accounts of its account office. 4. The incharge of Branch post office is called Branch post master. 5. The working hours of a branch post office are usually from 3 to 5 hours. 6.Branch post offices are situated in rural areas. NON DELIVERY POST OFFICE:- A post office which does not perform delivery work.

20 ARMY POST OFFICES PPT1.1.2Rule No : The post offices which serve the defense personnel's Known as central base post office( CBPO) There are two CBPOs. 1CBPO( c/o 56 APO head quartered at Delhi) 2CBPO (c/o 99 APO head quartered at Kolkata) The status of these CBPOs is equivalent to a HO

21 PPT1.1.2Rule No : Field post offices works under 1CBPO or 2CBPO The status of FPO is equivalent to a sub post office

22 FOREIGN POST OFFICES The post offices functioning in India and dealing with incoming and outgoing foreign mail are called Foreign Post Offices. PPT1.1.2Rule No :

23 UNIVERSAL POSTAL UNION(UPU) An agency of UN(United Nations) which formulate guidelines for free flow of mail between member countries. Established in Presently there are 193 member countries of UPU. Bishar Abdirahaman Hussein of Kenya is the D.G. of UPU. The head quarter of UPU is in Berne( Switzerland). Under UPU conventions each country keeps the postage it collects on international mail. Each country must pay other member countries for excess mail sent and also for transporting mails across their borders. PPT1.1.2Rule No :

24 Accounting network of the Post Offices PPT1.1.2 Postal Account office Responsible for incorporating account of all HOs in circle Head Post Office Supplies cash, stamp, IPOs, certificates, passbooks, recpt bks Head Post Office Consolidation of account of subordinate offices Sub Post Office SO is placed in account with HO Branch Post Office Having limited powers of Saving Bank and Booking of postal articles Branch Post Office Can be directly under Sub Office which is called its Account Office Sub Post Office Submits its Daily A/C to Head Post Office Branch Post Office Submits Daily Account to its account office i.e. SO Branch Post Office Sub account branch of account office monitors its functioning Sub Post Office Consolidate the transactions of BO also into its accounts Head Post Office Submits returns and accounts to concerned PAO

25 POSTAL ACCOUNTS OFFICE There are 19 Postal Account Offices in India. All head post offices send periodical return of various accounts items to its postal account office. The list of all PAOs along with their abbreviation is given in next slides. PPT1.1.2Rule No :

26 PAO S.N O. NAME OF POSTAL ACCOUNT OFFICE AREAABBREVIATION 1AMBALAHARYANAAB 2AHMEDABADGUJARATAH 3BENGLURUKARNATAKABG 4BHOPALMADHYA PRADESH & CHHATISHGARH BH 5CALCUTTAWEST BENGALC 6CUTTACKODISHACK 7DELHI D 8HYDERABADANDHRA PRADESHH PPT1.1.2Rule No :

27 PAO 9GUWAHATIASSAMG 10JAIPURRAJASTHANJ 11JAMMUJ& KJK 12KAPURTHALAPUNJABK 13LUCKNOWUTTAR PRADESH & UTTARAKHAND L 14CHENNAI (MADRAS) TAMILANADUM 15NAGPURMAHARASTRA & APSN 16PATNABIHAR & JHARKHANDP 17SUNDERNAGARHIMACHAL PRADESHS 18THIRUVANTHA PURAM KERALAT 19SHILONGNORTHEASTSH PPT1.1.2Rule No :

28 Our Vision: Our Vision: India Post’s products and services will be the customer’s first choice.

29 Our Mission  To sustain its position as the largest postal network in the world touching the lives of every citizen in the country.  To provide mail, parcel, money transfer, banking, insurance and retail services with speed and reliability.  To provide services to the customers on value-for- money basis.  To ensure that the employees are proud to be its main strength and serve its customers with a human touch.  To continue to deliver social security services and to enable last mile connectivity as a Government of India platform

30 Operational Structure (RMS) RECORD OFFICE HEAD RECORD OFFICERECORD OFFICESUB RECORD OFFICE SORTING MAIL OFFICETRANSIT MAIL OFFICE MAIL OFFICE SECTIONS

31 Two basic softwares Meghdoot Millennium Sanchay Post

32 Sanchay post modules Data entry Online SBSO SBCO

33 10 Branches of Post office Mail Sorting Delivery Registration & Speed net Parcel MO Deposit Treasury Sub Accounts Savings Bank

34 Additional branches of HPO Accounts Admin. Reference SBSO SBCO Business mart

35 LOGO OF INDIA POST

36 BRANDING India Post logo a visual link in communication. It’s the Corporate Identity of India Post. Yellow Wings show conscious efforts to maintain continuity of communication. It represents dynamism, Speed, elevation, aspiration and action.

37 Red colour is traditionally associated with postal services & embodies passion, power & commitment Bhartiya Dak in Hindi & India Post in English depicts Corporate Name of the department.

38 List of equipments used in Post Offices Stamps & Seals Letter Boxes Post Boxes Weighing Scales Computers,Scanners & Peripherals

39 List of equipments used Wax Heater Franking Machine Stamp cancelling machines

40 Stamps & Seals

41 Stamps & Seals

42 Post Offices are supplied with Stamps & Seals Used for Authentication To show the office where posted / delivered Date of Posting/Delivery To deface the stamps affixed In case of Oblong/round MO stamp, authenticate the transactions Provision to change hours, date, month, year types Supplied by PSD - Aligarh Periodically cleaned by using boiling water then by using kerosene Clarity and Correctness will be checked before use Oblong Stamp/Round MO /Insurance seal will be in personal custody of supervisor to avoid misuse In stamps letters & images are embossed where as in seals letters and images are engraved

43 Stamps & Seals Impressions

44 POSTAL MANUALS

45 Introduction Postal manuals consist of information about the Rules and procedures to be followed for the transactions done in PO Every official of the organisation has to meticulously follow them Rules and procedures in the manuals contain the tasks to be performed and exceptions In case of doubt officials may refer manual for clarification

46 Postal Manuals 1. Post Office Guide Part – I 2. Post Office Guide Part – II 3. Post Office Guide Part III 4. Post Office Guide Part IV 5. Postal Manual Volume – I (Acts & Rules) 6. Postal Manual Volume – II

47 Postal Manuals 7. Postal Manual Volume – III 8. Postal manual Volume – IV (without Appendices) 9. Postal Manual Volume – IV (Appendices) 10. Postal Manual Volume – V 11. Postal Manual Volume – VI Part – I 12. Postal Manual Volume – VI Part - II

48 Postal Manuals 13. Postal Manual Volume – VI Part – III 14. Postal Manual Volume – VII 15. Postal Manual Volume – VIII 16. Branch Office Rules 17. Financial Hand Book Volume – I 18. Financial Hand Book Volume - II

49 Postal Manuals 19. Foreign Post Manual 20. Post Office Savings Bank Manual Volume – I 21. Post Office Savings Bank Manual Volume – II -Savings Certificates 22. Post Office Insurance Fund 23. Postal Manual of SB Control Pairing & Internal Check Organisation 24. All India PIN Code Directory

50 India Post Products & Services

51 Classification  Mail services  Premium Products  Financial services  Retail services  Philately

52


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