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Introduction to Tardurr & MindJet Founded in Germany in 1993, represented globally through regional offices Focused on products that Improve business productivity.

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Presentation on theme: "Introduction to Tardurr & MindJet Founded in Germany in 1993, represented globally through regional offices Focused on products that Improve business productivity."— Presentation transcript:

1 Introduction to Tardurr & MindJet Founded in Germany in 1993, represented globally through regional offices Focused on products that Improve business productivity Half a million users worldwide Customers in 60 of the Fortune 100 companies Benefits include an increase in return on people, information and business process management. Tardurr is a development partner of MindJet

2 Introduction to Rapid Response & E-vamp Founded in Islamabad in 2003 as a joint venture between HN Data & E-vamp Rapid Response provides Contact Center and Back- office support services to clients in North America and UK, using a dual shore approach CRM-based technology, IP-based communication E-vamp has been designing and developing Web and Mobile portals for clients since 2001, HN Data has been providing back-office solutions to blue chip customers in UK & USA

3 Our Vision for NICOP

4 The B2B or B2C Portal Concept STRONG VALUE PROPOSITION FOR CUSTOMERS SIMPLE USABILITY & NAVIGATION : to attract 4 Million Overseas Pakistanis in EU. USA & Middle East to the your Portal TRANSPARENT FINANCIAL MODEL : simple, clear & secure e-transactions SECURITY & ACCESS : web-based security for transactions, easy access on- line & by phone

5 The G2C Portal Concept Web Site to Portal - Maturity Model NICOPs GOAL

6 Our Experience in Building Portals We have extensive experience in designing, developing, and deploying Multi Access Portals since We have extensive experience in designing customer- centric websites Some of our customers include: Academic Gateway, Mobilink, SME Bank, Swiss Development Cooperation, EHA-Hoffmann Outsourcing relationship with Proton Technology, one of the mature players providing E-commerce & CRM applications in California, USA

7 Introduction to Rapid Response & E-vamp

8 The Contact Center Concept A distributed, multi-media contact center that can handle , chat sessions or Web-based contacts just as readily as a voice call. The next-generation contact center requires two fundamental architectural shifts: voice over IP move applications to open, industry-standard architectures Multi-shore Capability

9 The Strategy and Action Plan COMPONENTS OF INTERNET BUSINESS MODEL

10 The Strategy and Action Plan

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12 The Strategy and Action Plan for your website

13 The Strategy and Action Plan

14 What does the Internet do to your strategy & what is the Impact?

15 The Strategy and Action Plan What are new sources to support e- transaction? VOIP/ Call Center/ Agents Community or Chatting Mobile/GSM Blogging

16 The Strategy and Action Plan

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18 Think about Sustainability through Internet … Will it be difficult or easier?


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