1. FACTUAL ALLEGATIONS
From the late 1990’s through 2005, HP knew OOI (out of ink) and LOI (low on ink) warnings were completely inaccurate and could vary +/- 45%.

2. Inaccurate Warning Messages
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3. Inaccurate Warning Messages
When the printer/smart chip cannot determine whether a cartridge is empty or full, it displays a ‘Replace Cartridge’ message prompting the customer to needlessly replace it.
LOI = Low On Ink
OOI = Out of Ink
FOOI = False Out of Ink HP

4. Inaccurate Warning MessagesHP

5. Inaccurate Warning MessagesHP

6. Inaccurate Warning Messages
Warnings can be triggered when ink cartridge is more than half full Documents suggest 25% set on trigger for “Acumen” chip /- 30 variance would mean over 50% full when warning appears.

7. HP

8. Inaccurate Warning MessagesHP

9. HP