1. Best Practices for a Staff Meeting
Welcome to Silhouette’s on-line learning center. We hope you will find this class to be a valuable tool for you and your office.
By: Joy L. Gibb, ABOC

2. Why Have Staff Meetings?
Build Team Morale
Create and Review Procedures
Training
Goal Setting
Coordinate Schedules
Celebrate!

3. The Key To Success Preparation! What is the purpose for the meeting?
What action do you want your staff to take?
Will people be motivated and perform better after the meeting?
Ask yourself, “Is this meeting really necessary?”
“Could the objectives of the meeting be accomplished just as effectively by talking with staff members on an individual basis?”

4. Setting and Communicating the Agenda
ALWAYS have a written and detailed agenda
Everyone has a copy of the agenda during the meeting
Prioritize the agenda

5. Define Resources Vendor Resources In Office Resources Reps E-learning
Training Programs
Statistics
In Office Resources
Let your employees shine

6. Define Participant Roles
Who should attend the meeting?
Time Keeper
Time limits set and kept
Teacher
Moderator
Scribe
Off agenda (to do list)

7. Parking Lot
When focus is threatened add the topic to the “parking lot”
Acknowledges and validates
Should be visible for everyone to see
Make people accountable
“This is interesting but can you help me understand how it relates to the agenda item we’re discussing?”

8. Make It Important Start ON TIME Social vs Business
Is it worth the participant’s time
End ON TIME

9. Inspire Goal Setting Go beyond “what” and focus on “how”
Safe zone for ideas
Encourage everyone to share ideas
Ownership of goals
Develop ideas on how to get things done

10. Frequency of Meetings
Consistency
Needs

11. Wrap It Up
Schedule the meeting to end 15 minutes before the practice opens
People should leave the meeting with a clear sense of direction
Do they know what is expected of them?
Do they know who to report to?
Do they know the goals and deadlines?
Plan the follow up – who, what how
If the meeting is important enough to have then it’s important to follow up

12. Conclusion Meetings can be productive and inspiring!
PREPARATION is the key!

13. Thank You
for attending!